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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Meeting/banquet facilities
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Dry cleaning
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Windsurfing
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Special diet menus - on request
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Stunning Views
Hotel Alpes & Lac offers breathtaking views of Neuchatel's rooftops or Lake Neuchatel, providing a picturesque backdrop for your stay.
Convenient Location
Situated opposite the main train station, guests can easily explore nearby cities like Bern and Lausanne, with quick access to various attractions and transportation hubs.
Gastronomic Delights
Indulge in a delicious culinary experience at the hotel's restaurant, serving a rich buffet breakfast with local products. For a memorable dining experience, savor your meal on the terrace while taking in the panoramic views.
To experience the beauty, convenience, and culinary delights of Hotel Alpes & Lac, book your stay now.
The "Schweizer Postcard" is accepted as means of payment.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for CHF 10 per person per night when using an existing bed.
Children up to and including 2 years old stay for free when using an available extra bed.
Children from 3 years old to 13 years old stay for CHF 10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
L'hotel ha una posizione fantastica: anche se le nostre camere davano su strada abbiamo potuto godere anche noi della splendida vista del lago dalla terrazzadove abbiamo fatto colazione tutte le mattine con un ricco buffet e cenato una delle tre sere (l'hotel ha anche un ottimo servizio ristorante). C'è un comodissimo parcheggio sotterraneo appena fuori dall'albergo, a pagamento ma convenzionato con l'albergo e quindi a prezzo calmierato.
In un paio di occasioni al buffet del breakfast c'era un po' di confusione e poco personale presente per riassortire subito le cose che erano finite. L'accesso alla terrazza avviene tramite una decina di gradini e la mia mamma 88enne, che cammina con l'aiuto di un deambulatore, faceva un po' fatica a farli: in caso di persone con difficoltà motorie meglio accertarsi prima delle eventuali barriere architettoniche (c'è un ascensore per salire ai piani, ma, per esempio, l'accesso al bagno della nostra camera aveva un piccolo gradino in discesa, in cui noi stessi abbiamo inciampato più volte.
Emplacement vue confort
Rien
Einmalig gelegene Aussichtsterrasse.
Sehr zuvorkommendes und hilfsbereites Personal.
Unser Zimmer hatte Seesicht.
Das Bad hatte zwei Flügeltüren mit Balkon und Seesicht.Das Bett war sehr bequem und sauber.
Der Fernseher funktionierte nicht richtig.
Im Bad wellte sich der Boden und die Klospülung blieb hängen...
Die Klobürste könnte ausgetauscht werden.
Und dann war da noch der nicht gut abgestimmte Frühstücksservice, der nicht dem Appetit der Gäste nachkam- leere Auslagen.
Very nice view. Excellent restaurant
All
Die Aussicht ist grossartig! Falls man ein Zimmer zum See hin gebucht hat.
Das Frühstück war überraschend mager.
Toplage, zentral mit bester Aussicht.
Nichts.
Prima Hotel mit zentraler Lage nahe Bahnhof
Terrasse und das Essen auf derselben
Die herzliche Atmosphäre, die Lage am Bahnhof, der Blick auf den See, der Frühstücksraum inkl. Terrasse.
Das WC ist sehr tief.
Traumhafter Ausblick auf den See
Gute Lage, man war direkt am Bahnhof und der unterirdischen Bahn Richtung Promenade.
Die Bar könnte etwas länger geöffnet bleiben
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