Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Old Room Decor
Noise from Outside

Categories

Cleanliness
8.33
Positive mentions about room cleanliness, but some complaints about noise that might affect cleanliness perception.
Service
8.9
Numerous comments highlight the friendliness and helpfulness of the staff.
Location
9.14
Repeatedly noted as a strong point; close to the city center and amenities.
Room Quality
7.89
Some rooms are described as small or dated, affecting the overall quality perception.
Amenities
8.12
Amenities generally seen as adequate, though some guests found the offerings lacking.
Value for Money
8.18
Some guests feel prices are high for the room size and quality.
Food and Beverage
8.13
Breakfast and dining options are mentioned positively, but some found choices limited.
Overall Experience
8.5
Overall satisfaction is solid, with highlights and a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:53

Property Description

Central Location near Lake Lugano
Hotel Pestalozzi in Lugano offers a prime location just 150 meters from the picturesque shores of Lake Lugano. Experience the convenience of exploring the city center while being close to the tranquil waters of the lake.

Culinary Delights and Unique Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of traditional Swiss, Ticino, and Italian dishes. The uniquely decorated dining room offers a charming ambiance to savor vegetarian options and enjoy packed lunches upon request.

Convenience and Services
Enjoy a seamless stay with 24-hour front desk assistance and a convenient laundry service at your disposal. Explore the nearby city park, Natural Museum, and conference center, or embark on boat trips to Malcantone and Monte San Giorgio for a memorable experience.

Ready to experience the charm of Hotel Pestalozzi Lugano? Book your stay now for an unforgettable getaway.

Important information:

Please note that there are only 7 parking spaces and therefore a parking space can not be guaranteed.If you prefer a room located on a lower floor, please contact the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for CHF 25 per person per night when using an available extra bed.
    Children from 8 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2556 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 8.5
R
roberta • solo_traveller • it
7
Pros:

Location

Cons:

La Tenda della doccia

2026-06-13 • via Nuitee
C
Cynthia • family_with_children • us
9
Pros:

The breakfast was good, and also the dinner tbat we had in the hotel restaurant. The staff was friendly and helpful.

2026-06-13 • via Nuitee
D
Diane • family_with_children • au
8
Wouild recommend and stay here again
Pros:

Breakfast was included and we had evening meals in their restaurant. we felt like we were part of a family.

They were very helpful in suggesting places to see and giving good instructions and suggestions.

Cons:

Unfortunately, due to being in the centre of town which was great, the noise at night from the street was a little loud at times

2026-06-12 • via Nuitee
M
Marijke • couple • nl
8
Pros:

Prima locatie, dichtbij een parkje en op 200 meter van het meer als ook de winkels

Cons:

De 2 single kamers grensden aan een besloten binnen plaatsje, waar vaak even geluid vandaan kwam en dan weer stopte - wij denken dat het met de lift te maken had - dat was een beetje storend als het raam open stond

2026-06-12 • via Nuitee
V
Vishal • solo_traveller • in
8
Pros:

Good location and rooms

Cons:

Limited morning buffet

2026-06-12 • via Nuitee
M
Morgan • couple • gb
9
Hotel communication was excellent before and during stay
Pros:

The staff were amazing especially the night porter who couldn't do enough for us at breakfast as had to have an early breakfast to get on our travels due to train strike in Italy

2026-06-11 • via Nuitee
W
Wayne • solo_traveller • gb
8
2026-06-10 • via Nuitee
D
Daniela • couple • it
10
Breve soggiorno superconfortevole
Pros:

La posizione, la cortesia del personale, la pulizia

2026-06-08 • via Nuitee
E
Esther • solo_traveller • ch
8
Pros:

Sehr freundliches Personal! Top Lage!

Cons:

Zimmer: in die Jahre gekommen!

2026-06-07 • via Nuitee
A
Andreas • couple • ch
8
2026-06-07 • via Nuitee
J
Jasmin • solo_traveller • ch
9
Pros:

Super gelegen, freundliches und hilfsbereites Personal

Cons:

Kein Kühlschrank oder Kaffeemaschine o.ä. im Zimmer

2026-06-06 • via Nuitee
I
Ingeborg • solo_traveller • ch
8
Es war das ideale Hotel für einen Kongressbesuch
Pros:

Sehr hilfsbereites und freundliches Personal, sehr zentrale Lage, nur 5 Minuten zum See, direkt am Kongresszentrum

Cons:

Fenster zum Hinterhof

2026-06-06 • via Nuitee
M
mirelm • solo_traveller • ch
9
2026-06-04 • via Nuitee
F
Ferrara • couple • it
5
Condizionatore rumoroso, bagno troppo piccolo, conakzione dolce scarsa
Pros:

Locazione

Cons:

Camera , condizionatore e colazione

2026-06-02 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-06-02 • via Nuitee
P
Paula • family_with_children • es
10
Great place!
Pros:

A well-kept hotel housed in a thoughtfully renovated older building. Rooms are comfortable and spotlessly clean. The staff was genuinely warm and attentive. Breakfast stands out as a real highlight — well above average. The location is excellent, making it a convenient base for the whole stay.

2026-06-02 • via Nuitee
M
Marina • solo_traveller • au
9
Great location
Pros:

Excellent location. Friendly staff.

Cons:

Room was a bit small for 3 people

2026-06-01 • via Nuitee
R
Rosendo • couple • us
10
2026-06-01 • via Nuitee
D
Dongliang • solo_traveller • ch
9
fantastic, superbly convenient and smooth, recommended
Cons:

to pick bones from an egg, there was some holes in the bed sheets, i personally dont mind them as they are clean, just something that can be improved for higher ratings. Thank you team!

2026-06-01 • via Nuitee
P
Paolo • couple • it
8
2026-06-01 • via Nuitee