Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Old Room Decor
Noise from Outside

Categories

Cleanliness
8.33
Positive mentions about room cleanliness, but some complaints about noise that might affect cleanliness perception.
Service
8.9
Numerous comments highlight the friendliness and helpfulness of the staff.
Location
9.14
Repeatedly noted as a strong point; close to the city center and amenities.
Room Quality
7.89
Some rooms are described as small or dated, affecting the overall quality perception.
Amenities
8.12
Amenities generally seen as adequate, though some guests found the offerings lacking.
Value for Money
8.18
Some guests feel prices are high for the room size and quality.
Food and Beverage
8.13
Breakfast and dining options are mentioned positively, but some found choices limited.
Overall Experience
8.5
Overall satisfaction is solid, with highlights and a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:53

Property Description

Central Location near Lake Lugano
Hotel Pestalozzi in Lugano offers a prime location just 150 meters from the picturesque shores of Lake Lugano. Experience the convenience of exploring the city center while being close to the tranquil waters of the lake.

Culinary Delights and Unique Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of traditional Swiss, Ticino, and Italian dishes. The uniquely decorated dining room offers a charming ambiance to savor vegetarian options and enjoy packed lunches upon request.

Convenience and Services
Enjoy a seamless stay with 24-hour front desk assistance and a convenient laundry service at your disposal. Explore the nearby city park, Natural Museum, and conference center, or embark on boat trips to Malcantone and Monte San Giorgio for a memorable experience.

Ready to experience the charm of Hotel Pestalozzi Lugano? Book your stay now for an unforgettable getaway.

Important information:

Please note that there are only 7 parking spaces and therefore a parking space can not be guaranteed.If you prefer a room located on a lower floor, please contact the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for CHF 25 per person per night when using an available extra bed.
    Children from 8 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2594 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 8.5
F
Francoise • family_with_children • ch
8
Séjour très agréable...Envie de revenir dans ce sympathique hôtel!
Pros:

L'accueil chaleureux;
Le personnel et le service au restaurant;
Excellents petits-déjeuners!
Bons repas.
Salle de bain spacieuse avec une douche facile.
Grandes armoires, beaucoup d'espace de rangement.
Climatisation
Tranquilité
Bus devant l'hôtel

Cons:

Nous aurions aimé pouvoir profiter du salon TV.
Difficile dans la chambre de faire un jeu de société: Un lieu commun aurait été bienvenu.
Il nous a manqué un petit frigo dans la chambre et quelques sachets de thé pour aller avec la bouilloire!

2026-07-03 • via Nuitee
L
Lili • couple • hu
10
2026-07-03 • via Nuitee
Z
Zara • solo_traveller • ch
10
Pros:

Ein wunderbares,zentral gelegenes Hotel,sehr freundliches und nettes Personal,zuvorkommend und profesionell.Wir sind dem Hotel sehr dankbar dass wir unsere Ausflüge machen könnten und unseres Gepäck so lange deponieren könnten.Absolut empfehlenswert!

Cons:

Einen Zimmer der nicht an der Hauptstrasse ist wäre besser nun für eine Nacht ok.

2026-07-03 • via Nuitee
S
Shahbaz • solo_traveller • ch
10
Best location in town
Pros:

Excellent place with a convenient price!

Cons:

—-

2026-07-03 • via Nuitee
L
Laura • solo_traveller • it
10
2026-07-03 • via Nuitee
S
Sue • family_with_children • us
10
This hotel is terrific in all ways.
Pros:

We LOVED the location! You are just a few blocks to the lake and central square. Lots of pedestrian areas. We travelled with 3 generations, and all loved it. Good air conditioning in a hot summer. Lovely breakfast room. Quiet rooms with nice tall ceilings and windows or even balcony. We'd stay there again!

Cons:

No complaints whatsoever.

2026-07-02 • via Nuitee
M
Merav • solo_traveller • il
10
An exceptional stay, perfect location, and outstanding service!
Pros:

An exceptional stay, perfect location, and outstanding service!

​We recently returned from a wonderful stay at Hotel Pestalozzi, and we cannot praise the team enough. From the moment we arrived, the staff was incredibly polite, welcoming, and attentive. A special thanks goes to the dining room team, who were absolutely lovely and provided service that was well above and beyond expectations.

​The hotel's location is a major win – it is perfectly central yet incredibly quiet. It is steps away from the beautiful lakeside promenade and the stunning Parco Ciani, making it easy to reach absolutely everywhere on foot.

​The property itself was impeccably clean, and our room was extremely comfortable. There is a warm, welcoming atmosphere throughout the hotel that instantly makes you feel at ease. Thank you to the entire team for making our stay so memorable!

2026-07-02 • via Nuitee
M
Mathias • solo_traveller • de
9
2026-07-02 • via Nuitee
M
Mathias • solo_traveller • de
9
2026-07-02 • via Nuitee
B
Bugrahan • solo_traveller • tr
8
Pros:

Staff, clean

Cons:

Car parking

2026-07-01 • via Nuitee
J
Jérôme • couple • ch
8
Top Stadt Hôtel für einen kurztrip
Pros:

Top Service und Empfang Mega freundlich und hilfsbereit! Einige Parkplätze direkt am Hotel!! Super

Cons:

Keine Beanstandungen ;-)

2026-06-30 • via Nuitee
K
Karin • couple • ch
6
Es war ganz okay und für unsere Ansprüche genug!
Pros:

Zentrale Lage, super freundliches Personal

Cons:

Die Strasse ist zuuu laut. Die ganze Nachrt verkehr und laute Stimmen.
Das Frühstück war eher „langweilig“.

2026-06-30 • via Nuitee
E
Elvine • family_with_children • us
7
2026-06-29 • via Nuitee
S
Saud • family_with_children • kw
8
الفندق جميل ومريح وقريب من كل شي ويوجد موقف للسيارة لكن الفطار ينقصه الكثير موقف لم يعجبني عندما طلبت بيض اومليت او مفيو
Pros:

الموقع قريب من كل شي وبه مكان موقف السياره خاص بالفندق مجاني

Cons:

الفطور اعطيه 3 من 10

2026-06-29 • via Nuitee
A
Angelika • extended_group • ch
9
2026-06-28 • via Nuitee
I
Isabella • solo_traveller • at
10
Sehr wohl gefühlt
Pros:

Die Lage ist perfekt - alles fußläufig (Restaurants, See, Cafés, Innenstadt und Sehenswürdigkeiten)
Das Hotel ist auch sehr sauber, und die Zimmer sehen relativ neu renoviert und modern aus.
Frühstück ist für den Preis vollkommen in Ordnung, vor allem wenn man es mit anderen schweizer Preisen vergleicht.
Klimaanlage ist auch vorhanden - vor allem bei sehr heißem Wetter super.
Würde mich sofort wieder einquatieren.

2026-06-27 • via Nuitee
A
Assel • couple • ch
5
2026-06-26 • via Nuitee
E
Edona • family_with_children • ch
9
2026-06-26 • via Nuitee
L
Luis • extended_group • pr
9
Pros:

Very well kept hotel. The rooms were very clean.

Cons:

Great location.

2026-06-26 • via Nuitee
D
David Sebastian • family_with_children • ch
8
Pros:

Wir haben in kurzer Zeit 2 x in diesem Hotel übernachtet in zwei verschiedenen Zimmern. Beide waren sauber, haben den Ansprüchen absolut entsprochen und waren sehr ruhig. Das Personal war sehr freundlich und zuvorkommend. Wir wurden über alles tipp top informiert. Die Lage war für uns perfekt. Sehr nahe zum See, es hatte viele Restaurants in Gehdistanz und einen schönen Park um die Ecke. Bus hat vor dem Hotel angehalten und uns zum Bhf gebracht. Auch das Morgenessen war für uns völlig ausreichend. Wir würden sicher wieder hier übernachten.

Cons:

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2026-06-26 • via Nuitee