Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Impeccable cleanliness
Fantastic amenities
Warm and welcoming staff
Cons:
Delayed food service
Location not ideal for Ischgl

Categories

Cleanliness
9.21
Guests reported impeccable cleanliness during their stay.
Service
9.68
Service was highlighted as exceptional, with staff being warm and attentive.
Location
8.22
Location was noted as not perfect for Ischgl access but compensated by shuttle service.
Room Quality
9.17
Rooms were described as very clean and well-maintained.
Amenities
9.2
Amenities including the spa and wellness area were highly praised.
Value for Money
9.16
Value for money was considered good, particularly for the service provided.
Food and Beverage
8.21
Food quality varied with some poor experiences mentioned in half board offerings.
Overall Experience
9.18
The overall experience was described as outstanding, with a heartfelt hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:49

Property Description

Luxurious Design Hotel in the Heart of Tyrolean Alps

Spectacular Mountain Views: Indulge in the breathtaking vistas of the Tyrolean Alps from your room at Hotel Zhero - Ischgl/Kappl.

Relax and Unwind: Immerse yourself in luxury at the 750 m² spa area offering an indoor pool, saunas, steam bath, and a fitness room. Treat yourself to massages, beauty treatments, and exclusive cosmetic products.

Culinary Delights: Delight your taste buds at The Saint restaurant with Tyrolean and international cuisine, featuring an open barbecue grill. Enjoy live music in the lounge while savoring a buffet breakfast and a 5-course dinner.

Ready to experience the ultimate blend of luxury and comfort? Book your stay at Hotel Zhero - Ischgl/Kappl now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for € 52.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 228 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
T
Thomas • family_with_children • de
9
2026-05-26 • via Nuitee
J
James • couple • gb
6
2026-05-14 • via Nuitee
M
Marian • couple • sk
9
2026-04-24 • via Nuitee
R
ReneRoersma • family_with_children • nl
8
2026-04-24 • via Nuitee
P
Petra • solo_traveller • de
8
2026-04-24 • via Nuitee
P
Petra • solo_traveller • de
8
2026-04-24 • via Nuitee
K
Kevin • family_with_children • gb
10
2026-04-22 • via Nuitee
A
Anja • extended_group • be
9
Een aanrader
Pros:

Vriendelijk personeel, lekker eten

2026-04-13 • via Nuitee
I
Iryna • couple • de
10
Pros:

Alles! Personal! Service! Ambiente

2026-04-12 • via Nuitee
N
Nadin • couple • de
8
Schön, mit einigen Abstrichen
Pros:

Personal, Essen , Shuttle Service

Cons:

Sehr dunkel, keine Terrasse, keine Möglichkeit zum raus gehen nach der Sauna

2026-04-12 • via Nuitee
G
German • couple • tr
10
I think its an excellent hotel.
Pros:

It’s located between Kappl and Ischgl and they have the free shuttles to all lifts and back. The ski shop is inside the hotel. There is very big spa downstairs as well. Rooms are stylish and comfy. Breakfast is very good.

2026-04-09 • via Nuitee
C
Carmen • couple • de
10
2026-04-08 • via Nuitee
S
Simone • extended_group • ch
10
2026-04-08 • via Nuitee
Q
Q732LVtr • Couples
10
Amazing!
Pros:

Zhero hotel in Kappl is a stylish retreat. The spa with its fireplace is a highlight, food is exceptional, and staff are warm. The dark, moody vibe with house music is a perfect fit. Great choice for relaxation and good vibes 😊.

2026-04-05 • via Tripadvisor
C
Carsten • extended_group • de
9
2026-04-04 • via Nuitee
A
Abhishek • family_with_children • us
9
2026-04-03 • via Nuitee
B
Bjoern • family_with_children • de
9
5Sterne wie man 5Sterne erwartet
Pros:

Top Service

2026-04-02 • via Nuitee
R
Ralf • extended_group • nl
10
2026-04-02 • via Nuitee
B
Beatrix • couple • de
6
Das Hotel ist in Ordnung.
Pros:

Das Frühstück war sehr reichhaltig und lecker.
Auch der Spa-Bereich hat uns insgesamt gut gefallen. Das Personal war wirklich aufmerksam und freundlich. Die Lage ist nicht optimal, wird aber durch den Shuttle-Service kompensiert.

Cons:

Das Hotel ist extrem dunkel. Das Design-Konzept scheint zu sein, Tageslicht möglichst fern zu halten und eher gedämpfte Lichtquellen einzusetzen. Zudem war im Spa-Bereich während unseres gesamten Aufenthaltes das Licht in der Damentoilette kaputt. Ein Buch, das ich versehentlich liegen gelassen habe, ist nicht wieder aufgetaucht.

2026-04-01 • via Nuitee
C
Christa • couple • ch
8
Sehr schöner Aufenthalt - für ein 4 Sterne Hotel dürften Kleinigkeiten besser sein,
Pros:

Toller Empfang, Frühstück war sehr gut und hatte für alle etwas. Abendessen à la Carte war lecker, preislich sicher genug hoch, aber eben sehr fein. Zimmergrösse und Einrichtung hat mir sehr gut gefallen. Sauna und Wellnessbereich sehr schön

Cons:

Im Bad fehlt ganz klar eine Lüftung. Schade auch, dass die Vorhänge nicht auf die richtige Länge gekürzt wurden und die Zimmertemperatur viel zu hoch war, obwohl wir das nach unten reguliert hatten. Vom Personal konnten einige kaum deutsch - schade wenn ich in Oesterreich mein Essen auf Englisch bestellen muss.

2026-03-30 • via Nuitee