APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2956 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp
+81 570-014-211

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2956 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
H
Hunter • solo_traveller • us
10
2026-07-25 • via Nuitee
M
Morrissey • couple • ie
7
Great location outside of the hustle and bustle of Shibuya
Pros:

Great location, short walk to Shibuya but quieter than the main area. Comfortable rooms.

Cons:

Nothing

2026-07-24 • via Nuitee
M
MASAKAZU • couple • jp
8
いつもの期待通り
Pros:

アメニティを含め、設備に対して細かい配慮がある。

Cons:

今回は無料の洋画の選択肢が少なかった。

2026-07-24 • via Nuitee
P
Petronela • solo_traveller • fi
10
2026-07-24 • via Nuitee
S
SONIA AURA • family_with_children • cl
10
MUY BUENA UBICACIÓN
Pros:

Su ubicación, limpieza, amabilidad del personal

Cons:

La pieza chica, compacta como suele ser allá, eso sí con todo lo esencial y souvenir todos días.
Fuimos con dos maletas grandes, por lo que las paramos a los pies de la cama y arriba poníamos las bolsas organizadoras con la ropa de llevábamos así era más fácil y práctico no lidiar con el espacio.

2026-07-24 • via Nuitee
S
Shilesh • solo_traveller • za
8
Pros:

Location. Close to night life

Cons:

Very small room / bathroom

2026-07-24 • via Nuitee
I
Ian • solo_traveller • au
10
Pros:

Location

Cons:

Price

2026-07-23 • via Nuitee
Y
Yasuno • solo_traveller • jp
8
Pros:

きれいでした。ベッドも広くて良かった。

Cons:

チェックインに時間がかかりました。

2026-07-23 • via Nuitee
J
Jeff • solo_traveller • ie
10
2026-07-22 • via Nuitee
C
Carole • family_with_children • fr
8
Pros:

Rapport qualité prix

Cons:

Taille des chambres (très petites) ainsi que la salle de bain
Pas de ménage des chambres

2026-07-22 • via Nuitee
L
Louis • solo_traveller • gb
1
i want a refund
Pros:

i was unable to stay at the property so i can’t say

Cons:

i was not able to stay at the hotel as i was unable to reply due to travelling, i turned up the following day and my was booking was cancelled but only not through the app, the money was taken from my account and i want to raise an appeal for a refund

2026-07-21 • via Nuitee
V
Viviane • extended_group • br
7
2026-07-20 • via Nuitee
S
Saifuddin Syed • solo_traveller • ca
8
2026-07-20 • via Nuitee
J
Julia • solo_traveller • ch
7
2026-07-20 • via Nuitee
A
Ana Josefa • extended_group • es
8
2026-07-19 • via Nuitee
Y
Yasuno • solo_traveller • jp
10
Pros:

南館でした。新しいのか、きれいでした。

Cons:

重箱の隅をつつくような事を言うのであれば、机にホコリがありました。

2026-07-19 • via Nuitee
J
Julia • couple • ca
9
Extremely helpful staff and easy access to Shinuya and transit
Pros:

Fantastic location, very helpful staff, nice bed/mattress (firm)

Cons:

Space was a little small, but is to be expected in the area

2026-07-19 • via Nuitee
B
Ben • couple • lt
9
2026-07-19 • via Nuitee
S
shin • solo_traveller • jp
9
2026-07-18 • via Nuitee
V
Vaughan • solo_traveller • us
10
2026-07-18 • via Nuitee