APA Hotel Shibuya Dogenzakaue

Hotels
APA Hotels&Resorts
7.6 (2879 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2879 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
M
Marcio solo_traveller br
10
Muito bom
Pros:

Tudo, novo fantástico

Cons:

.

2026-06-20 via Nuitee
R
Rafał family_with_children pl
9
Great place to stay in Shibuya. Very small room but clean, comfortable bed. Good choice !
2026-06-19 via Nuitee
E
Erdal extended_group ch
7
Preisleistug stimmt .
Pros:

Lage. 5 Minuten Fussmarsch von Shibuya Crossing entfernt

Cons:

Isolation. Die Wände sind quasi Vorhänge man hört alles und die Zimmer sind wirklich klein(zu mindestens diese welche wir hatten).

2026-06-18 via Nuitee
J
Jean Lambert solo_traveller kr
7
EN DEHORS DU PETIT DEJEUNER C ETAIT PARFAIT
Pros:

SITUATION GEOGRAPHIQUE DE L ETABLISSEMENT

Cons:

LE PETIT DEJEUNER PAYE D AVANCE N ETAIT PAS DU TOUT A LA HAUTEUR.
LE MEME MENU SAUMON PENDANT 8 JOURS.
FINALEMENT JE N AI PLUS PRIS LE PETIT DEJEUNER APRES LE DEUXIEME JOUR

2026-06-18 via Nuitee
M
Maryna solo_traveller ua
10
2026-06-18 via Nuitee
R
Regina solo_traveller us
8
Pros:

location

Cons:

small room

2026-06-17 via Nuitee
M
Michael couple us
8
Excellent! Stay with great staff and fantastic location in the city of Shibuya.
Pros:

Excellent location to popular tourist destinations in Shibuya.

Cons:

The dryers in the laundry room didn't dry my clothing.

2026-06-17 via Nuitee
H
Hunt solo_traveller us
6
Location great, hotel not so. The picture of the room is misleading.
Pros:

Location

Cons:

Tiny rooms, no room cleaning, staff were not very helpful. It took ages waiting for the elevator to get to your room. Towels in bags on your door??

2026-06-15 via Nuitee
I
Inga solo_traveller de
8
2026-06-15 via Nuitee
N
Nico2356 solo_traveller ar
7
2026-06-15 via Nuitee
J
John extended_group se
10
2026-06-14 via Nuitee
T
teruyuki solo_traveller jp
8
2026-06-14 via Nuitee
I
Iadarilang extended_group in
8
Good place in Shibuya
Pros:

Location and being clean

Cons:

The breakfast was not so pleasant . Compared to APA KYOTO EKi HorikWadori is really not up to the mark

2026-06-14 via Nuitee
M
Máté solo_traveller hu
9
2026-06-14 via Nuitee
S
Subaru solo_traveller jp
10
2026-06-13 via Nuitee
A
Azziz solo_traveller fr
8
2026-06-13 via Nuitee
D
Daniela family_with_children it
10
Posizione super, perfetto per Tokyo shibuya
Pros:

Centrale, di fronte ha un locale che fa il più buon ramen del Giappone. Aveva tutto il corredo bagno spazzolini e lamette comprese. Vicinissimo a shibuya, ci hanno prestato gli ombrelli ogni giorno. Ha un caffè al secondo piano il komeda coffee che per un europeo è una salvezza…

Cons:

Camera piccolissima, inizialmente risulta claustrofobica.
Bagno cieco e finestra senza vista

2026-06-13 via Nuitee
T
Tara solo_traveller gu
6
2026-06-12 via Nuitee
M
Monica couple us
4
Cons:

The room is very small, there is only one elevator which doesn’t make easier to check out.

2026-06-11 via Nuitee
H
Hidenori solo_traveller jp
10
2026-06-11 via Nuitee