Pacific Plaza Apartments

Hotels
8.9 (514 reviews)
142 The Esplanade, Surfers Paradise , Gold Coast , au

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Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful scenery
Great location
Spacious rooms
Excellent service
Cons:
Need for refurbishment
Minor cleanliness issues
Air conditioning problems

Categories

Cleanliness
8.58
The reviews mention the cleanliness of the room, which was appreciated, but there were minor cleanliness issues such as some gum found and need for floor cleaning.
Service
9.45
Several reviews praise the service of the property manager and hosts, indicating a very positive experience.
Location
9.29
The location was frequently highlighted as fantastic and convenient, being close to the beach and tram station.
Room Quality
8.94
Rooms were often described as spacious and well-equipped, but issues with air conditioning and minor complaints were noted.
Amenities
8.77
Amenities like the pool and gym were well-received, although some guests suggested improvements in cooking supplies.
Value for Money
8.63
While many guests were happy with their stay, price complaints were noted, especially during peak rates.
Food and Beverage
8.28
No specific mentions about food and beverage services were noted; therefore, it is rated standard.
Overall Experience
9.25
Many strong positive sentiments about overall satisfaction with their stay, indicating a generally high level of enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:04

Property Description

Luxurious Oceanfront Apartments
Experience the perfect beach getaway at Pacific Plaza Apartments, just steps away from Surfers Paradise Beach.

Unbeatable Amenities
Enjoy stunning ocean views from your private balcony, unwind in the fitness centre, or take a dip in the outdoor pool and hot tub overlooking the sea.

Convenient Location
With top attractions like Seaworld and Jupiters Casino a short drive away, and the Gold Coast Airport within 30 minutes, our prime location offers easy access to all the excitement.

Book now to indulge in a beachfront retreat with exceptional amenities and a prime location for your Gold Coast adventure!

Important information:

Please note that each apartment is individually decorated, and the images shown are only to be used as a guide. Please note that No refunds due to change of mind and once check in and keys are collected. Please note that our basement car park has a maximum height of 5.9 feet. Please notify us prior to arrival if your vehicle is higher then 5.9 feet. Please note that for all in house payments of bookings there is a credit card surcharge of 1% and over the phone payments there is a credit card surcharge of 1.2%. Cards accepted are Mastercard, Visa, JCB and Amex. Please note that this property does not accept Diners Club credit cards. Please note 'NO SCHOOLIES BOOKINGS' Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 514 reviews
Cleanliness: 8.58
Service: 9.45
Location: 9.29
Room Quality: 8.94
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.25
B
Belinda • solo_traveller • au
10
Pros:

The
location away 1km away from Cavillr Avenue as its quieter, Apartment was fantastic, huge space, great balcony.

Cons:

Nothing, everything was great.

2026-05-22 • via Nuitee
J
James • family_with_children • au
10
2026-05-20 • via Nuitee
K
Kalais • extended_group • au
9
Pros:

Absolutely enjoyed my stay, it was away from the hustle and bustle of Cavill Ave. The views were spectacular from everywhere in the apartment. I will stay here again.

2026-05-19 • via Nuitee
J
Janet • extended_group • au
10
2026-05-18 • via Nuitee
I
Irina B • extended_group • au
7
Great location, great view
Pros:

Great location. Beautiful ocean view. Very specious apartment.

Cons:

The parking spot 59 was terrible. Awkward angle parking spot, very tight parking , way too many obstacles near. My son scratched his car because of it, too tight and all that obstacles near that parking spot.

2026-05-13 • via Nuitee
S
Scott • extended_group • au
10
Had a fantastic stay and would happily return again
Pros:

The staff & location were fantastic, plenty of space for everyone

Cons:

N/A

2026-05-08 • via Nuitee
T
Tracey • solo_traveller • au
10
Cons:

The parking bay was very hard to get in and out.

2026-05-07 • via Nuitee
K
KALPESH • family_with_children • in
9
Recommended
Pros:

The apartment is very spacious, absolutely clean with big clean windows and a big balcony facing the beach..You can just sit in the room and enjoy the beautiful beach and oocean views..the location is perfect, just about 200 meters from the tram station. the check in and check out process was also very smooth. the location felt very safe and had all the required facilities for a good family vacation

Cons:

The doors and windows were a litte run down but nothing to be worried about, the basics like tissues were not there in the apartment and when requested for, we were told its not a serviced apartment so not provided. Nothing major but generally they are provided in any apartments.

2026-05-06 • via Nuitee
C
Catisha • solo_traveller • au
9
2026-05-05 • via Nuitee
M
Mark • couple • au
9
Great location in a spacious old style unit.
Pros:

Right on the beach. Had views east, north and west. Very spacious

Cons:

My car park space was tucked away past the car wash bay

2026-05-04 • via Nuitee
T
Thom • couple • nl
8
2026-05-03 • via Nuitee
Y
YA LUN • extended_group • tw
9
Pros:

位置

Cons:

櫃檯營業時間太短

2026-05-01 • via Nuitee
B
Brenda • extended_group • nz
6
2026-04-30 • via Nuitee
J
JK • solo_traveller • au
10
2026-04-30 • via Nuitee
T
Tineke • solo_traveller • au
10
Pros:

What didn't I like is a better question because I can't think of anything. The views were amazing. I could lie in bed and watch the sunrise over the ocean. The apartment was so spacious and clean. The kitchen had everything you could think of for a long stay. The sideboards had puzzles and games for families to do/play. We appreciated the washing machine. It was close to public transport, and right across from the beach. You could even borrow buckets and spades from reception.

2026-04-29 • via Nuitee
K
Karla • couple • au
10
2026-04-29 • via Nuitee
M
Mahvash • extended_group • au
7
very comfortable
Pros:

good

Cons:

nothing

2026-04-28 • via Nuitee
T
Trevor • family_with_children • nz
8
Accommodation is well positioned and has all the amenities needed for an enjoyable stay.
Pros:

Great location and facilities

Cons:

This is a minor and certainly wouldn’t stop us going back to the property - it is a little dated.

2026-04-26 • via Nuitee
C
Cherie • solo_traveller • au
10
Excellent amenities, close to everything
Pros:

Our apartment was very clean and fresh
The seafront view was amazing.
The modern furniture and fittings were really appreciated.
Public transport was close, just behind the building.
Staff were friendly and accommodating.
Outdoor bbq area was clean and functional.
Pool and spa were clean and functioning well.
Sauna was working well.
The building's lift was fast.
Information stand was well stocked

Cons:

One of our party would have preferred black out blinds in the bedroom.

2026-04-25 • via Nuitee
S
sharyn • extended_group • au
9
Excellent location and view, nice walk to cavil ave for dining
Pros:

Large open appartment great view and a nice walk to a large range of eating choices

Cons:

Updating kitchen sink to drain better

2026-04-25 • via Nuitee