Punthill Spring Hill

Hotels
8.8 (1212 reviews)
40 Astor Terrace , Brisbane , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.94
Multiple complaints about room cleanliness and maintenance were noted, impacting the rating.
Service
9.41
Staff were described as friendly and accommodating, providing good service overall.
Location
9.45
The location received positive feedback for being convenient and accessible.
Room Quality
8.4
Rooms were generally comfortable, but some guests noted issues with furnishings and space.
Amenities
8.43
Amenities were sufficient, but some maintenance issues with the pool and kitchen were mentioned.
Value for Money
8.89
Overall perceived value was fair, considering room rates and amenities.
Food and Beverage
8.94
Food quality was praised, especially the amenities.
Overall Experience
8.91
Despite some issues, guests had a generally pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Accommodation with Kitchenette
Indulge in the comfort of stylish studios equipped with a 42-inch flat-screen TV and kitchenette in every room. Perfect for both short and long stays, enjoy the convenience of having your own cooking space.

Relaxing Amenities for Guests
Unwind and rejuvenate with our swimming pool, fitness centre, and BBQ area. Whether you prefer a refreshing swim or a workout session, we have the facilities to cater to your relaxation and leisure needs.

Convenient Location for Exploring
Located just minutes away from popular attractions like Queen Street Mall and South Bank Parkland, our hotel provides easy access to the best of Brisbane. Explore the city with ease and make the most of your stay.

Book now to experience the perfect blend of comfort and convenience at Punthill Spring Hill.

Important information:

Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express and Diners Club credit card.

You must show a valid credit card and government issued photo ID upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1212 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
E
Elena Herrero Gomez solo_traveller es
9
Pros:

El trato del personal de la recepción fue estupendo.

Cons:

La habitación era muy pequeña.

2026-06-13 via Nuitee
J
Jargalmaa solo_traveller mn
2
Dirty, old, unhygienic
Pros:

Close to the city

Cons:

Never came in to clean in 2 weeks of my stay, very unhygienic, room is very damp and old, nothing like the photos, linen,towels and blankets were stained

2026-06-12 via Nuitee
G
Gloria couple au
5
2026-06-11 via Nuitee
J
Jon solo_traveller au
8
2026-06-09 via Nuitee
M
Mark solo_traveller au
9
Pros:

Excellent as always, great staff and very comfortable bed.

Cons:

The lift. That damn slow lift 😂

2026-06-08 via Nuitee
P
Prudence family_with_children au
9
2026-06-06 via Nuitee
J
Janelle couple au
9
Excellent location, quiet and good size room with good kitchen and bathroom.
Pros:

The location was perfect for us. The room was a good size. The kitchenette was good. The bathroom was a good size.
The location was also quiet - which for the city is great - coming from regional area we noticed that quiet compared to other city stays. Also had parking on-site at a reasonable cost.

Cons:

Only one lift - so had to wait until the lift was free.

2026-06-05 via Nuitee
B
Barb couple au
9
Great value. Would stay again.
Pros:

Good location and very close to CBD with a good cafe at street level. Staff were very friendly. Good value for money paid. Excellent block out curtains.

Cons:

Balcony doors did not lock, having said that, this wasn’t a security issue as we were on 5th floor.

2026-06-04 via Nuitee
A
Atkinson solo_traveller au
9
Good mostly quiet
Pros:

Location is good. Easy to get to where I need to go and even found a walking route that I didn't know existed

Cons:

Would have liked to have a bigger frying pan to cook with.

2026-06-02 via Nuitee
M
MJ couple au
9
2026-05-30 via Nuitee
A
Angela family_with_children nz
9
2026-05-29 via Nuitee
M
Michelle couple au
9
Pros:

Close to food places and lovely room

2026-05-29 via Nuitee
I
Ilario solo_traveller it
7
2026-05-26 via Nuitee
M
Mary-Ellen family_with_children gb
10
Comfortable stay, great correspondence with reception.
Pros:

Communication from reception prior to stay was superb. Offered preference for appropriate bed set up for group that was travelling. Comfortable beds, good shower, all requirements for our family group met.

2026-05-25 via Nuitee
D
Dave solo_traveller au
8
2026-05-25 via Nuitee
R
Rhian couple au
8
2026-05-25 via Nuitee
J
jackson couple at
7
2026-05-22 via Nuitee
W
Worapong solo_traveller th
5
Good for vacation with friends or family, not good for business trip
Pros:

Staff is good
Room is big, good for 2-3 people stay or family
Kitchen within room, convenient for easy cook
Wifi quality is good

Cons:

There is only one lift and quite old, a bit long waiting
No breakfast or restaurant within place, but they have option to use the restaurant next door
There is no charging point (USB) for mobile phone or other device
Shower is fixed on the wall, not convenient when have to adjust too hot and too cool water

2026-05-19 via Nuitee
T
Tracy solo_traveller au
5
Needs a deep clean and probably separate rooms for guests with dogs
Pros:

Great location and spacious room

Cons:

Wet dog smell in the room was overpowering

2026-05-18 via Nuitee
Z
ziniaq2025 Solo travel Brisbane, Brisbane Region, Queensland
10
房间干净舒适 有小厨房 员工友善
Pros:

Had a wonderful stay at Punthill Apartment Hotels | Spring Hill. The room was spacious, modern, and very comfortable, with useful kitchenette facilities that made the stay even more convenient.

The location was quiet yet close to Brisbane CBD, making it easy to explore the city. Staff were friendly and helpful, and the overall atmosphere was relaxed and welcoming.

Great value for money and ideal for both short and long stays. Would happily stay again. 这次入住 Punthill Apartment Hotels | Spring Hill 体验非常不错。房间宽敞舒适,现代干净,还配有小厨房,居住起来很方便。

酒店位置安静,同时距离布里斯班市中心很近,出行方便。员工友好热情,整体氛围轻松舒适。

无论短住还是长住都很适合,性价比很高,下次还会选择这里。

2026-05-13 via Tripadvisor