Punthill Spring Hill

Hotels
8.8 (1200 reviews)
40 Astor Terrace , Brisbane , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.94
Multiple complaints about room cleanliness and maintenance were noted, impacting the rating.
Service
9.41
Staff were described as friendly and accommodating, providing good service overall.
Location
9.45
The location received positive feedback for being convenient and accessible.
Room Quality
8.4
Rooms were generally comfortable, but some guests noted issues with furnishings and space.
Amenities
8.43
Amenities were sufficient, but some maintenance issues with the pool and kitchen were mentioned.
Value for Money
8.89
Overall perceived value was fair, considering room rates and amenities.
Food and Beverage
8.94
Food quality was praised, especially the amenities.
Overall Experience
8.91
Despite some issues, guests had a generally pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Accommodation with Kitchenette
Indulge in the comfort of stylish studios equipped with a 42-inch flat-screen TV and kitchenette in every room. Perfect for both short and long stays, enjoy the convenience of having your own cooking space.

Relaxing Amenities for Guests
Unwind and rejuvenate with our swimming pool, fitness centre, and BBQ area. Whether you prefer a refreshing swim or a workout session, we have the facilities to cater to your relaxation and leisure needs.

Convenient Location for Exploring
Located just minutes away from popular attractions like Queen Street Mall and South Bank Parkland, our hotel provides easy access to the best of Brisbane. Explore the city with ease and make the most of your stay.

Book now to experience the perfect blend of comfort and convenience at Punthill Spring Hill.

Important information:

Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express and Diners Club credit card.

You must show a valid credit card and government issued photo ID upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1200 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
M
MJ • couple • au
9
2026-05-30 • via Nuitee
M
Michelle • couple • au
9
Pros:

Close to food places and lovely room

2026-05-29 • via Nuitee
A
Angela • family_with_children • nz
9
2026-05-29 • via Nuitee
I
Ilario • solo_traveller • it
7
2026-05-26 • via Nuitee
D
Dave • solo_traveller • au
8
2026-05-25 • via Nuitee
R
Rhian • couple • au
8
2026-05-25 • via Nuitee
M
Mary-Ellen • family_with_children • gb
10
Comfortable stay, great correspondence with reception.
Pros:

Communication from reception prior to stay was superb. Offered preference for appropriate bed set up for group that was travelling. Comfortable beds, good shower, all requirements for our family group met.

2026-05-25 • via Nuitee
J
jackson • couple • at
7
2026-05-22 • via Nuitee
W
Worapong • solo_traveller • th
5
Good for vacation with friends or family, not good for business trip
Pros:

Staff is good
Room is big, good for 2-3 people stay or family
Kitchen within room, convenient for easy cook
Wifi quality is good

Cons:

There is only one lift and quite old, a bit long waiting
No breakfast or restaurant within place, but they have option to use the restaurant next door
There is no charging point (USB) for mobile phone or other device
Shower is fixed on the wall, not convenient when have to adjust too hot and too cool water

2026-05-19 • via Nuitee
T
Tracy • solo_traveller • au
5
Needs a deep clean and probably separate rooms for guests with dogs
Pros:

Great location and spacious room

Cons:

Wet dog smell in the room was overpowering

2026-05-18 • via Nuitee
M
Magnus • couple • au
8
2026-05-12 • via Nuitee
J
Justine • solo_traveller • fr
5
Bien mais mauvais rapport qualité prix
Pros:

Très bien placé par rapport au centre ville
Parfait pour y découvrir la ville
Les équipements de la chambre étaient très bien

Cons:

Je n’ai pas aimé le fait d’avoir attendu 6h30 à mon arrivée alors qu’on avait précisé arrivée anticipée et ce à quoi on m’avait répondu que ça ne posait pas de problème
Ce n’était pas vraiment propre, la piscine non plus (elle n’est pas chauffée et est pleine de feuille puisqu’elle est en extérieur).

2026-05-07 • via Nuitee
A
Aardoom • couple • au
3
Pros:

The location was good

Cons:

The room was incredibly loud, not just hearing other people in nearby rooms but outside, the sliding doors barely closed so you could hear the whole street all hours and the bins in the morning. Could barely get into the bathroom as the door opens in and the size of the bathroom is sooo tiny. All amenities are offsite so wasn’t very convenient

2026-05-04 • via Nuitee
D
David • couple • au
10
2026-04-30 • via Nuitee
D
David • couple • au
10
2026-04-30 • via Nuitee
F
Fiona • couple • au
8
2026-04-30 • via Nuitee
P
Philippe • solo_traveller • fr
8
Pros:

C'était parfait

2026-04-29 • via Nuitee
• couple • au
9
2026-04-27 • via Nuitee
G
Gemma • family_with_children • au
9
Great location, brilliant staff, so accommodating. Would def return.
Pros:

Reception staff were lovely esp three of the ladies. Housekeeping was above and beyond, my son was so surprised (and I was a little embarrassed) that they made our beds (I didn't know they were coming or I would've done them). So perfectly central to airport, train line, buses, city centre and south bank.They let us leave our luggage on early arrival and also on check out before heading to the airport.

Cons:

Nothing except the set up of the bathroom... The bathroom door was weird. Had to be opened... Squeeze oneself between the door and the basin... Close door,to use the loo. Bathroom door or shower door, only one could be used at time it was like opening and closing a kissing gate.

2026-04-26 • via Nuitee
F
fiona • solo_traveller • au
10
2026-04-26 • via Nuitee