Punthill Spring Hill

Hotels
8.8 (1231 reviews)
40 Astor Terrace , Brisbane , au
+61 7 3055 5700

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.94
Multiple complaints about room cleanliness and maintenance were noted, impacting the rating.
Service
9.41
Staff were described as friendly and accommodating, providing good service overall.
Location
9.45
The location received positive feedback for being convenient and accessible.
Room Quality
8.4
Rooms were generally comfortable, but some guests noted issues with furnishings and space.
Amenities
8.43
Amenities were sufficient, but some maintenance issues with the pool and kitchen were mentioned.
Value for Money
8.89
Overall perceived value was fair, considering room rates and amenities.
Food and Beverage
8.94
Food quality was praised, especially the amenities.
Overall Experience
8.91
Despite some issues, guests had a generally pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Accommodation with Kitchenette
Indulge in the comfort of stylish studios equipped with a 42-inch flat-screen TV and kitchenette in every room. Perfect for both short and long stays, enjoy the convenience of having your own cooking space.

Relaxing Amenities for Guests
Unwind and rejuvenate with our swimming pool, fitness centre, and BBQ area. Whether you prefer a refreshing swim or a workout session, we have the facilities to cater to your relaxation and leisure needs.

Convenient Location for Exploring
Located just minutes away from popular attractions like Queen Street Mall and South Bank Parkland, our hotel provides easy access to the best of Brisbane. Explore the city with ease and make the most of your stay.

Book now to experience the perfect blend of comfort and convenience at Punthill Spring Hill.

Important information:

Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express and Diners Club credit card.

You must show a valid credit card and government issued photo ID upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1231 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
K
Kaaren • couple • au
10
A very comfortable place to stay
Pros:

Spacious apartment with kitchen and utensils, lots of hanging space for clothes, cafes close by and comfy big bed.

Cons:

No complaints.

2026-07-22 • via Nuitee
G
Gintare • family_with_children • lt
10
Nice 👍 thank you for your place!
Pros:

Very nice!
Thank you

Cons:

👌

2026-07-21 • via Nuitee
J
John • solo_traveller • au
10
Pros:

Staff were very friendly and always willing to help

2026-07-19 • via Nuitee
T
Teresa • solo_traveller • gb
9
Pros:

Close to the city, and free bus stop. Lovely large room

Cons:

The pool was too cold to use in July for me

2026-07-17 • via Nuitee
J
Jaidah • extended_group • au
8
2026-07-13 • via Nuitee
D
Davide • solo_traveller • it
9
2026-07-13 • via Nuitee
C
Christopher • family_with_children • au
5
Pros:

Size of the room, bathroom was clean.

Cons:

Microwave smelled of old food when used
Sofa and carpet materials seemed old

2026-07-10 • via Nuitee
A
Ashley • family_with_children • au
4
Ordinarily suitable because of location
Pros:

The price seems ok- only acceptable because the location

Cons:

The kitchenette needs up dating- more useful utensils; air fryer, toaster, sandwich maker and ice cubes and cold water!
Bathroom has no exhaust fan, sink is clogged with hair and the small vent about the shower head is seriously congested with so much dust!

2026-07-09 • via Nuitee
J
Jarrod • couple • au
4
Disappointed
Pros:

Nothing

Cons:

Seems a lot better online then in real life, disappointing

2026-07-01 • via Nuitee
P
Pimphika • extended_group • au
7
2026-06-27 • via Nuitee
D
Daniels • solo_traveller • au
10
Best Stay at Punthill
Pros:

The Welcome and the room

Cons:

Maybe the lift kinda old and cranky

2026-06-25 • via Nuitee
R
Rachel • family_with_children • au
9
Travelled for a eye appointment for the daughter and was very easy to find and walk everywhere too.
Pros:

Location was waking distance to our appointment

2026-06-20 • via Nuitee
M
Mike • couple • au
10
All good
Pros:

All good

Cons:

All goood

2026-06-19 • via Nuitee
C
Carina • couple • au
9
Pros:

The staff were fantastic. Could be more helpful

2026-06-19 • via Nuitee
G
Geoffrey Victor • solo_traveller • nz
10
Highly recommended; would stay here again!
Pros:

The staff were very helpful and friendly from the moment I entered the hotel. Excellent communication and service from all the staff and a wonderful location. The bonus of nearby gym access.

Cons:

Everything went smoothly

2026-06-17 • via Nuitee
L
Lisa • couple • au
10
Friendly, clean and safe and secure apartment.
Pros:

Friendly staff. Any issues were dealt with promptly and nothing seemed to be a trouble to them. All staff polite and helpful.

Cons:

Proximity to hospitals and city

2026-06-17 • via Nuitee
N
Nancy • solo_traveller • us
6
2026-06-15 • via Nuitee
J
Jayne • couple • au
9
2026-06-15 • via Nuitee
M
Marian • couple • au
5
Great position, adequate facilities, comfortable. Inadequate noise insulation between rooms.
Pros:

Staff were excellent, bed was comfortable and large. They allowed dogs.

Cons:

Noise penetrating from room above

2026-06-15 • via Nuitee
E
Elena Herrero Gomez • solo_traveller • es
9
Pros:

El trato del personal de la recepción fue estupendo.

Cons:

La habitación era muy pequeña.

2026-06-13 • via Nuitee