Mercure Chur City West

Hotels
•
Mercure
8.6 (1828 reviews)
Comercialstrasse 32 , Chur , CH
+41 81 256 55 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1828 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
S
Sedat • solo_traveller • tr
9
2026-10-29 • via Nuitee
K
Klaus • couple • de
9
2026-10-28 • via Nuitee
M
Martins • family_with_children • lv
7
2026-10-23 • via Nuitee
D
David • couple • ch
7
Schönes, modernes Hotel, leider etwas kalt im Zimmer
Pros:

Das Hotel ist direkt an der Autobahn und sehr gut erreichbar, von der Tiefgarage gelangt man mit dem Aufzug direkt zur Récéption. Der Empfang war freundlich, das Zimmer hell und geräumig wie beschrieben. Im Restaurant «Towers» isst man sehr gut und auch das Frühstück ist solide. Mit der Gästekarte kann man mit Bahn oder Bus in wenigen Minuten kostenlos ins Zentrum fahren.

Cons:

Im Zimmer war es deutlich zu kühl.

2026-10-23 • via Nuitee
A
Andy • couple • gb
9
Great hotel with amazing views
Pros:

We were in Chur for two nights - I upgraded the room for a small fee and it was well worth it for the views. Although it is away from central Chur, and the surrounding area is a little industrial, it is very close to the Giger Bar and shopping centre below. We were able to use the bus for free around Chur with the guest card (I believe each person receives one from via the hotel if you stay at least one night in Chur). With the bus we were very easily able to reach the train station, cable car, etc. The room itself was large, clean and exactly what we were looking for. We had a great time.

Cons:

As above, slightly industrial around the hotel but the mountain views distract from that. Could use with a few more coffee pods in the room, but other than that no issues.

2026-10-22 • via Nuitee
T
Tamara • couple • ch
10
2026-10-19 • via Nuitee
L
Luiz • couple • pt
9
Comfortable
Pros:

Modern and comfortable

Cons:

Far from city center
However? Good public transportation

2026-10-15 • via Nuitee
R
Renato • solo_traveller • ch
8
2026-10-11 • via Nuitee
C
Chris • couple • gb
9
This uited our purpose very well.
Pros:

Breakfast, lunch, helpful and efficient staff, view, room and shower, location and proximity to public transport.

Cons:

I thought that security in bedroom areas, could be improved allowing access on lifts and stair case with card key only above public areas.

2026-10-11 • via Nuitee
S
Susannah • couple • us
8
Nice stay before heading over the alps to Italy
Pros:

Very large room and very clean

Cons:

Location was a bit weird, entrance hard to find

2026-10-11 • via Nuitee
J
Jakub • extended_group • cz
8
2026-10-11 • via Nuitee
V
Verena • solo_traveller • ch
10
2026-10-09 • via Nuitee
B
Brigitte • couple • ch
2
Cons:

Schlechter Service. Keine Möglichkeit zum Umziehen bei early Check-in.

2026-10-08 • via Nuitee
M
MOKTIR SINGH • couple • my
9
2026-10-08 • via Nuitee
J
Josiane • extended_group • lu
8
2026-09-16 • via Nuitee
W
William • couple • us
9
2026-09-16 • via Nuitee
R
Romin • family_with_children • gb
10
Pros:

Everything was good

2026-09-16 • via Nuitee
F
Fabrizio • solo_traveller • it
5
2026-09-15 • via Nuitee
W
WeZipp • couple • de
9
Alles Bestens, wir kommen gerne wieder.
2026-09-15 • via Nuitee
R
Roland • couple • ch
9
Wir waren schon ein paarmal im Mercure in Chur! Sehr schöne Altstadt!
Pros:

Ruhig, gut mit dem Bus erreichbar, schöne Zimmer, sehr nettes Personal!

Cons:

Alles war gut👍🏼

2026-09-14 • via Nuitee