Mercure Chur City West

Hotels
•
Mercure
8.6 (1828 reviews)
Comercialstrasse 32 , Chur , ch
+41 81 256 55 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1828 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
L
Lucian • couple • ro
8
Not the best location but good for a one-night stop
Cons:

A tad worn-out. Breakfast could be better.

2026-09-12 • via Nuitee
L
Liliane • solo_traveller • ch
10
2026-09-10 • via Nuitee
G
Gerardo • couple • ch
9
2026-09-10 • via Nuitee
K
Karine • solo_traveller • ch
8
2026-09-10 • via Nuitee
A
Andreas • solo_traveller • ch
10
2026-09-09 • via Nuitee
D
Dora • couple • lu
9
2026-09-09 • via Nuitee
S
Sally • couple • ie
8
2026-09-07 • via Nuitee
M
Manuel • solo_traveller • ch
9
2026-09-06 • via Nuitee
S
stuart • couple • gb
9
Nice hotel, location a bit far out
Pros:

Clean, good sized rooms

Cons:

Location is a bit out the way from the city centre and taxis are expensive to go a short distance

2026-09-06 • via Nuitee
J
Jessica • family_with_children • ch
8
2026-09-06 • via Nuitee
J
jcsaldarriaga • solo_traveller • co
9
2026-09-05 • via Nuitee
M
Margarete • extended_group • br
10
2026-09-05 • via Nuitee
E
Elisa • solo_traveller • ch
8
2026-09-03 • via Nuitee
P
Peter • couple • au
8
Pros:

The room met all our expectations and having a shopping centre next door was a bonus.

Cons:

The hotel's location was remote from the city center. While there was a regular bus right at the front door it added and extra inconvenience to the stay.

2026-09-03 • via Nuitee
S
Serkan • couple • ch
10
Sehr empfehlenswert
Pros:

Personal sehr hilfsbereit und höflich! Zimmer sehr sauber und schöne Aussicht.

2026-09-01 • via Nuitee
E
Eric • couple • de
7
Mein Fazit: Gutes Hotel als Zwischenstopp bei der Durchreise.
Pros:

Schönes, geräumiges Zimmer mit großem Bett und modernem Badezimmer.
Leider gab es am Morgen kein warmes Wasser - offenar lag hier ein Defekt an der Warmwasserbereitung vor.
Das Parken ist kostenlos im angegliederten Parkhaus in einem separierten Bereich möglich.

Cons:

Matratzen sind relativ weich .
Das Frühstück war zwar reichhaltig, aber relativ "langeweilig". Auch auf Nachfrage gab es keine veganen Alternativen.

2026-08-31 • via Nuitee
G
Gabriela • couple • ch
10
2026-08-31 • via Nuitee
S
slovrek • solo_traveller • hr
8
2026-08-30 • via Nuitee
H
Hindusan • couple • fr
10
2026-08-30 • via Nuitee
V
Vipitha • family_with_children • ch
10
schön gross
Pros:

gross und sauber

Cons:

teuer

2026-08-30 • via Nuitee