Hotel Reina Isabel

Hotels
9 (633 reviews)
AV. AMAZONAS N23-44 Y VEINTIMILLA , Quito , EC

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Gym not included
Noisy at night

Categories

Cleanliness
8.25
Generally clean with specific mention of some maintenance needed.
Service
9.25
Staff noted for being cordial and attentive.
Location
9.75
Excellent location; easy access to food spots.
Room Quality
9.25
Spacious and comfortable rooms.
Amenities
8.75
Good amenities, though some like the gym need inclusivity.
Value for Money
9.25
Good value for the quality provided.
Food and Beverage
8.25
Breakfast praised, but some areas of improvement noted.
Overall Experience
9.25
Positive experience with several highlighted strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Accommodations
Indulge in elegantly styled rooms with city views, free WiFi, and upscale amenities including iPod docking stations and hot tubs in select suites.

Wellness and Fitness
Enjoy complimentary access to the brand new gym and spa facilities, perfect for a rejuvenating workout or relaxing treatment. Airport shuttles and car rental services make travel arrangements a breeze.

Exquisite Dining Experience
Savor international cuisine at Lumo Restaurant or opt for room service. Explore a wide selection of fine wines and liquors in our temperature-controlled cellar.

Experience the epitome of luxury and convenience at Hotel Reina Isabel. Book now for an unforgettable stay in the vibrant Mariscal district.

Important information:

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Location

Guest Reviews

9
Based on 633 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
S
Siegfried • extended_group • ch
9
Mag diese Adresse. Bin hier meistens wenn ich in Quito ankomme, bevor ich in den Amazonas reise.
Pros:

Tolles Frühstücks Buffet. Grosse geräumige Zimmer

Cons:

Sehr ruhig nachts. Fast keine guten Restaurants in der Nähe.

2026-10-13 • via Nuitee
I
INSUASTY HIDALGO • family_with_children • co
10
2026-10-13 • via Nuitee
R
RUBEN • extended_group • ec
10
FELICITACIONES AL PERSONAL. EXCELENTE UBICACION. HABITACION INCREIBLE. DESAYUNO BUFFET DELICIOSO
Pros:

Todo muy bien. Personal muy amabble. Ubicación inmejorable, desayuno excelente, habitacion muy limpia, super comoda

Cons:

TODO MUY BIEN

2026-10-13 • via Nuitee
A
Adolfo • extended_group • us
10
2026-10-12 • via Nuitee
A
Alexander • couple • ec
9
Pros:

Habitacion, Desayuno

2026-10-12 • via Nuitee
V
Valeria • solo_traveller • ec
9
2026-10-12 • via Nuitee
Z
Zlatizar • extended_group • bg
8
2026-10-12 • via Nuitee
A
Atanas • couple • bg
10
2026-10-11 • via Nuitee
C
Carlos Ec • solo_traveller • ec
10
Excelente hotel
Pros:

La atencion me gusto mucho

respuesta oportuna

excelente hotel

Cons:

realmente no puedo pedir mas

2026-10-10 • via Nuitee
A
ALON • couple • il
1
מיקום טוב - צוות גרוע ושירות מזעזע
Cons:

הצוות לא עזר ולא נתן מענה !
מרגיש כאילו הם עושים לך טובה שהם עונים לך שאתה מבקש משהו

2026-10-10 • via Nuitee
L
landry • solo_traveller • fr
1
Pros:

Le personnel du petit déjeuner était très gentil

Cons:

Établissement de voleurs, mal situé et mal famé
D’autant plus que les chambres n’étaient pas vraiment propres et la literie sentait un peu l’humidité

2026-10-09 • via Nuitee
R
Rebecca • solo_traveller • us
2
Cons:

City noise was the worst I've ever experienced. I've traveled to many cities throughout the world (e.g., NYC, Los Angeles, Chicago, Milan, Tokyo). It woke me up at 7AM. My boyfriend had trouble falling asleep because of it. I also was disturbed in the morning by tons of noise in the hallway. The pillows were very uncomfortable. They felt like the pillows you can get at Walmart for $3.

2026-10-08 • via Nuitee
M
Marco David • solo_traveller • ec
10
Pros:

Comodidad y seguridad

2026-10-08 • via Nuitee
M
Marco David • solo_traveller • ec
10
Pros:

Desayuno muy bien

2026-10-08 • via Nuitee
R
Ricardo Alfredo • solo_traveller • ar
9
Pros:

Excelente, espacioso, limpio al extremo
Súper recomendable

Cons:

Todo
Espectacular

2026-09-18 • via Nuitee
C
Claudio • couple • pr
8
The staff is very friendly and helpful and the location good.
Pros:

Location and price

Cons:

Standard rooms don't have AC. We upgrades to a suite with AC and a Jacuzzi for $20

2026-09-17 • via Nuitee
C
Cristian • couple • de
10
2026-09-16 • via Nuitee
J
Julien • couple • be
7
Pros:

Ok

Cons:

Hotel vieillissant, réceptionniste antipathique.

2026-09-14 • via Nuitee
N
Nivaldo C. Toca • solo_traveller • ec
5
No lo consideraré en mi próxima selección de hospedaje.
Pros:

El menú del desayuno el mismo TODOS los días de mi estancia. Pésimo.

Cons:

El desayuno.

2026-09-13 • via Nuitee
S
Samuel • couple • ec
10
Acogedor y elegante
Pros:

El desayuno buffet riquisimo, los croissants y la atencion buenisima, la habitacion limpia y los señor@s siempre dispuesto a ayudar con. Taxi o consejos sobre la ciudad

Cons:

Tal vez que el agua caliente de la ducha se activaba de una

2026-09-11 • via Nuitee