ibis London Shepherds Bush - Hammersmith

Hotels
•
ibis
8.6 (3355 reviews)
3 - 5 Rockley Road , London , gb
+44 20 7348 2020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.6
Based on 3355 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
S
Scott • couple • gb
7
2026-08-08 • via Nuitee
Özlem • couple • tr
5
Sadece uyumak için geldiğimiz bir yer olduğundan fiyat performans olarak bizim için yeterli oldu
Pros:

Otelin Londra şartlarına göre odaları genişti. Konumu metroya yakın olduğundan merkezi yerlere ulaşımı kolaydı

Cons:

Odalarda kasa, tuvalet fırçası ve terlik yok. Havlu yetersiz veriliyor. Yatak yanlarında priz yok. Priz sayısı da yetersiz

2026-08-08 • via Nuitee
M
Mamitha • solo_traveller • gb
8
Pros:

All good

Cons:

Stayed at Ibis Shepherds Bush for 1 nights. Room was clean, staff were polite, and location is great — 2 mins from Shepherds Bush station and market. Only downside: TV had only UK/Freeview channels. No Indian channels like Zee, Colors or Sony. Would be really helpful for guests from South Asia if they add an Asian TV package. WiFi worked well though."Thank you

2026-08-07 • via Nuitee
P
Paul • couple • jp
7
Provided exactly what we expected.
2026-08-07 • via Nuitee
G
Guillermo • solo_traveller • es
7
Pros:

El buffet era bueno y el trato del personal amable y claro. La habitación se limpió y ordenó por el personal durante nuestra estancia de dos noches.

Cons:

La habitación tenía un muy ligero olor a tabaco, nada molesto.

2026-08-05 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Bardzo dobry hotel.Świetna lokalizacja,blisko metro,dworzec autobusowy,centrum handlowe. Dobre śniadania.Bardzo wygodne łóżko.

Cons:

Brak możliwości otworzenia okna.

2026-08-04 • via Nuitee
M
Malin • family_with_children • se
9
Ibis är ett säkert kort för några dagars vistelse i västra London
Pros:

Ibis är alltid ett bra val (särskilt om man har hund ) då man som kund vet vad man får, dvs. ett rent, bra boende. Ibis Shepherds Bush var fint inrett med bra rum, skön säng och god frukost.
Läget är bra om man vill besöka västra London t.ex. Portobello Road Market, Holland Park etc.
Tips! Mycket livat på gatan utanför så ta med öronproppar.

2026-08-04 • via Nuitee
K
Kim • couple • gb
9
Very good
Pros:

Great place to stay and good value for money

Cons:

Nothing

2026-08-04 • via Nuitee
N
Nancy • solo_traveller • be
10
Pros:

Locatie vlakbij bij westfield mall.super ontbijt. Proper kamer vriendelijke personeel warme douche

Cons:

Bed ,was topping op matras. Maar ligt helemaal niet comfortabel. Tv werkt niet zoals moet zijn

2026-08-04 • via Nuitee
Álvaro • solo_traveller • pt
9
2026-08-04 • via Nuitee
M
Marcel • solo_traveller • nl
8
Pros:

Hotelkamer en locatie in London.

Cons:

Ontbijt. Ontbijt was uitgebreid en ok, alleen worstjes en spek leken wat uitgedroogd te zijn.

2026-08-04 • via Nuitee
Z
ZHILIANG • extended_group • cn
8
2026-08-03 • via Nuitee
Z
ZHILIANG • extended_group • cn
8
2026-08-03 • via Nuitee
M
Mennatallah • extended_group • eg
10
2026-08-03 • via Nuitee
A
Anastasia • solo_traveller • cy
8
Decent but pricey
Pros:

Near several amenities.Convenient location!
Bed was comfortable.

Cons:

Bathroom was a bit small.

2026-08-02 • via Nuitee
F
fabio • couple • it
7
andata secondo le aspettative
Pros:

nice place.
good bed
nice staff

Cons:

breackfast it was not enough

2026-08-02 • via Nuitee
G
Gemma • extended_group • gb
7
2026-08-02 • via Nuitee
P
Paul • couple • gb
8
Great value for money! The rooms were a decent size., they were clean and it had air conditioning that work!
2026-07-25 • via Nuitee
M
Maheen • extended_group • bh
8
2026-07-25 • via Nuitee
S
Sonia • solo_traveller • gb
9
Pros:

Very friendly ppl, clean room and quite room

2026-07-25 • via Nuitee