ibis London Shepherds Bush - Hammersmith

Hotels
•
ibis
8.6 (3275 reviews)
3 - 5 Rockley Road , London , gb
+44 20 7348 2020

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 11 per day.

Location

Guest Reviews

8.6
Based on 3275 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
S
Sonia • solo_traveller • gb
9
Pros:

Very friendly ppl, clean room and quite room

2026-07-25 • via Nuitee
M
Maheen • extended_group • bh
8
2026-07-25 • via Nuitee
P
Paul • couple • gb
8
Great value for money! The rooms were a decent size., they were clean and it had air conditioning that work!
2026-07-25 • via Nuitee
F
Fatima • couple • be
8
2026-07-25 • via Nuitee
H
Hans Christian • family_with_children • dk
9
2026-07-22 • via Nuitee
Ádám • couple • hu
7
Pros:

Great location, easy tube access, good breakfast for the price, comfortable bed

Cons:

Small capsule bathroom

2026-07-22 • via Nuitee
D
danielle • solo_traveller • fr
8
2026-07-22 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

Good location, close to multiple tube stations. Room was a good size, clean and comfortable.

Cons:

N/A

2026-07-22 • via Nuitee
C
Catherine • family_with_children • ca
10
Excellent value for money in fab area
Pros:

I had stayed in an ibis before and it was bare minimum so I was expecting the same. This ibis was so much better: decently spacious rooms, good space to put your things and clean. The staff were so friendly and we really appreciated the 12pm check out time and the breakfast also went until 12pm! Area was fun, close to the tube and anything else you could need in terms of shops and restaurants. Great location for the O2 venue.

Cons:

Barely provided two rough towels for 2 people (one in bathroom one out on a shelf), otherwise everything was great!

2026-07-22 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-07-22 • via Nuitee
M
MickeyNeil • solo_traveller • ie
8
Nice, clean hotel with superb location.
Pros:

The hotel was great and well maintained. Pleasant staff. Nicely located next to the Central Line which made accessibility easy. I stayed here to attend a concert in Wembley and it was perfect. Breakfast was also a nice added touch - great variety to kickstart your day. There are also many eateries on your doorstep in Shepherd's Bush. Sainsburys supermarket is within walking distance too.

Cons:

I don't have anything negative to report here. We were satisfied with our stay.

2026-07-22 • via Nuitee
J
Jens • solo_traveller • de
8
Immer wieder gerne zu IBIS.
Pros:

Zimmer außergewöhnlich ruhig bei geschlossenem Fenster. Klimaanlage top. Zweckmäßige und saubere Ausstattung. Tee/Kaffee auf dem Zimmer. IBIS Standard. Gutes Frühstück. Freundliches Personal.

Cons:

Nichts.

2026-07-21 • via Nuitee
G
Gure • solo_traveller • gb
9
Great
Pros:

Good location

Cons:

Breakfast could have halal options

2026-07-21 • via Nuitee
A
Ana Lilia • couple • br
10
Excelente custo beneficio
Pros:

café da manhã perfeito! Quarto tem uma banheira e a cama é maravilhosa!

Cons:

não tenho o que falar sobre isso

2026-07-20 • via Nuitee
H
Hannah • couple • gb
8
2026-07-17 • via Nuitee
E
Elisa • solo_traveller • it
9
2026-07-17 • via Nuitee
L
Lida Bruno • solo_traveller • it
9
Ottimo qualità prezzo
Pros:

Struttura e pulizia , posizione ottima e personale.

Cons:

Un solo asciugamano intero da doccia. Non c'era asciugamano viso.

2026-07-17 • via Nuitee
J
Julian • couple • at
7
2026-07-17 • via Nuitee
K
Kris • couple • us
10
2026-07-16 • via Nuitee
A
Andrew • solo_traveller • gb
7
Overall a nice and clean hotel, with all the facilities needed for a quick stay in London
Pros:

Room was nice and clean. Bed was comfortable and wasn't too hot in the room. I enjoyed breakfast and felt very comfortable in this hotel.

Cons:

The television controller didn't work. I left some towels on the floor to be cleaned and they weren't picked up. Homeless person outside smoking drugs felt a bit unsafe.

2026-07-16 • via Nuitee