ibis London Shepherds Bush - Hammersmith

Hotels
•
ibis
8.6 (3212 reviews)
3 - 5 Rockley Road , London , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 11 per day.

Location

Guest Reviews

8.6
Based on 3212 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
F
Foluso • solo_traveller • ng
9
2026-06-06 • via Nuitee
P
PinkAppleJam • solo_traveller • gb
10
Excellent location for gigs at O2 Shepherd's Bush Empire
Pros:

Great hotel with a great location. Super friendly staff, we would stay here again.

Cons:

None! Maybe rooms were a little small? But not a problem at all really

2026-06-06 • via Nuitee
J
Jola • couple • gb
10
2026-06-05 • via Nuitee
D
Duncan • couple • gb
8
2026-06-03 • via Nuitee
R
Richard • couple • gb
5
The member of staff on reception duty , who as the most rudest unprofessional person I think I’d ever dealt with , more
2026-06-01 • via Nuitee
H
Hayet • solo_traveller • dz
7
Séjour agréable, ce n’est pas le premier dans cet hôtel et j’y reviendrai s’il maintient son rapport qualité/prix.
Pros:

La localisation, la chambre confortable et le personnel souriant.

Cons:

Rien

2026-06-01 • via Nuitee
C
Carmen • couple • pe
9
Muy bien todo
Pros:

Si siempre voy porque la atención es muy buena

Cons:

Nada

2026-05-31 • via Nuitee
M
Mert • family_with_children • cy
9
2026-05-29 • via Nuitee
D
Daud • couple • ca
7
Pleasant stay
Pros:

Comfortable room

Cons:

Location

2026-05-28 • via Nuitee
G
Gökhan • couple • tr
10
2026-05-28 • via Nuitee
E
Elizabeth • couple • gb
8
2026-05-28 • via Nuitee
M
Marko • solo_traveller • si
4
2026-05-27 • via Nuitee
S
Sian • solo_traveller • nz
8
Pros:

Great location, close to a park, Shepherd’s Bush tube, and White City shopping centre.
Good lighting in the room, good curtains blocking out light, and good soundproofing.
Friendly, helpful staff.

Cons:

Could do with a little fridge in the room, though I stayed there in winter and the windowsill by an open window worked.

2026-05-26 • via Nuitee
L
Lecoindre • solo_traveller • fr
8
Pros:

L'accueil la propreté les services la proximé.

Cons:

Rien

2026-05-26 • via Nuitee
S
sarah • extended_group • gb
8
Just a perfect location
Pros:

Locations

Cons:

Price although cheap for that area

2026-05-25 • via Nuitee
R
Rob & Ellen • solo_traveller • be
8
Pros:

Goede locatie, dicht bij metro en groot shopping center waar je makkelijk kunt eten als je niet in het centrum wil eten

Cons:

Zeer beperkte tv, eigenlijk kan je die net zo goed weghalen

2026-05-25 • via Nuitee
C
Chandana • solo_traveller • lk
9
2026-05-23 • via Nuitee
B
BIANCHERI • solo_traveller • fr
7
Pros:

L Hotel est très bien situé. Gare de bus et métro proche. Endroit calme.

Cons:

Personnel pas très sympa. Le petit déjeuner n était pas au niveau non plus.

2026-05-23 • via Nuitee
C
Chandana • couple • lk
9
Value for money
Pros:

Very central and convenient

Cons:

Liked everything

2026-05-23 • via Nuitee
J
Jeffrey • couple • us
7
We would absolutely stay there again in the future.
Pros:

Very good location with three Underground lines nearby. Typical, modern ibis facility. Good breakfast, if you choose include it. Excellent cafes nearby if you choose to have breakfast on your own.

Cons:

Lack of facial tissues in bathroom.

2026-05-22 • via Nuitee