Plaza Mayor Hotel

Hotels
8.1 (137 reviews)
Jr. Deustua 342 , Puno , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Poor Breakfast
Payment Issues

Categories

Cleanliness
7.85
Clean according to photos, but concerns about lighting mentioned.
Service
9.05
Staff is very friendly and eager to help, noted in multiple reviews.
Location
9.05
Excellent location near Plaza de Armas, very convenient.
Room Quality
7.95
Rooms are nice and clean; some concerns with light from curtains.
Amenities
8.25
Basic amenities listed, with good breakfast but some inconsistencies.
Value for Money
7.55
Complications with payment currency and fees for using credit cards.
Food and Beverage
7.05
Breakfast was quite poor, not meeting expectations.
Overall Experience
8.05
Generally positive experience despite few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:48

Property Description

Colonial Charm and Modern Comforts
Plaza Mayor Hotel, located just steps away from Plaza de Armas, seamlessly blends colonial interiors with modern amenities.

Comfortable Rooms and Free Wi-Fi
Indulge in rooms adorned with dark blue carpets and pastel purple bedding, equipped with air conditioning, cable TV, and complimentary Wi-Fi.

Convenient Location and Tour Assistance
Explore nearby attractions like Titicaca Lake and Carlos Dreyer Museum, with the tour desk ready to assist with tickets and information.

Experience the perfect mix of history and convenience at Plaza Mayor Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please be truthful regarding the number of guests staying. As this property will only admit those guests who are registered within the reservation, changes within the reservation can be accepted under direct approval of the accommodations.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 137 reviews
Cleanliness: 7.85
Service: 9.05
Location: 9.05
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 8.05
M
Marion solo_traveller fr
5
Pros:

Emplacement très agréable à côté de la plaza mayor.
Personnel gentil.
Lit immense et confortable.
Chauffage d'appoint dans la chambre appréciable avec la température.

Cons:

Aucune insonorisation (nous entendions la sonnette de l'ascenseur et le réveil du voisin).
Le wifi ne fonctionnait pas et le personnel n’a pas su résoudre la problématique.
Assez peu de renseignements utiles de la part du personnel pour se rendre à Llachon.

2026-06-12 via Nuitee
M
MarioSerrano solo_traveller it
9
Pros:

Tutto

Cons:

La mancanza di riscaldamento

2026-06-03 via Nuitee
F
Franziska solo_traveller de
8
2026-06-02 via Nuitee
N
Nestor solo_traveller pe
10
Pros:

La ubicación, atención.

2026-06-01 via Nuitee
R
Renzo Victor solo_traveller pe
10
Pros:

Las hbs

Cons:

Nada

2026-05-19 via Nuitee
S
SATOSHI solo_traveller jp
5
Pros:

風呂が綺麗。

Cons:

鼓笛隊がうるさい。また部屋が寒い。

2026-05-16 via Nuitee
D
Daniel extended_group fr
7
2026-05-06 via Nuitee
P
Philippe solo_traveller fr
10
Pros:

2e séjour dans cet hôtel, toujours aussi agréable, le petit déjeuner parfait

Cons:

Tout est bien

2026-04-26 via Nuitee
P
Philippe solo_traveller fr
10
Hôtel central, à deux pas de la cathédrale, rue piétonne calme
Pros:

Emplacement central. Personnel à l'écoute, arrangeant et disponible

Cons:

Tout était bien

2026-04-26 via Nuitee
E
ERIKA family_with_children es
10
Hotel excepcional céntrico
Pros:

Atención, ubicación y espacio de las habitaciones

Cons:

Nada

2026-04-09 via Nuitee
P
Pablo solo_traveller pe
10
Excelente
Pros:

Buena ubicación, el personal es muy servicial

2026-04-08 via Nuitee
J
jane solo_traveller th
7
2026-03-13 via Nuitee
R
Rahav family_with_children il
7
2026-03-07 via Nuitee
E
Emilio couple es
8
2026-02-09 via Nuitee
J
Joaquin solo_traveller pe
7
2026-01-26 via Nuitee
S
STEPHANE family_with_children fr
7
Halte à Puno
Pros:

Hotel bien situé, proche de la place principale, des restaurants. Nous avions 2 chambres doubles
Nos chambres étaient spacieuses, ainsi que les salles de bain.
Petit déjeuné à emporter en cas de départ tôt le matin.
Chauffage d'appoint dans une des chambres.
Commande du taxi pour notre départ le lendemain matin.

Cons:

Le contenu du petit déjeuné à emporter est à améliorer

2026-01-24 via Nuitee
Y
Yanina Rocio solo_traveller pe
7
Pros:

La ubicación y la atención del personal

Cons:

la iluminación de la habitación

2026-01-20 via Nuitee
T
Tina solo_traveller pe
4
Bien ubicado para una noche suficiente
Pros:

Tiene muy buena ubicación a media cuadra de la plaza de armas

Cons:

El desayuno muy basico. Mo tienen plancha. No tiene calefaccion tampoco. No frazada extra. Cuando retire la frazada de la otra cama para abrigarme me quisieron cobrar por uso de cama adicional!!

2026-01-19 via Nuitee
F
Fabrice couple pe
9
Personnel agréable, très bien situé
Pros:

Disponibilité et réactivité du personnel, hôtel très bien situé par rapport à nos centres d'intérêts.

Cons:

Rien

2026-01-19 via Nuitee
R
RAUL SANTOS solo_traveller pe
10
2026-01-19 via Nuitee