Plaza Mayor Hotel

Hotels
8.1 (145 reviews)
Jr. Deustua 342 , Puno , pe

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Poor Breakfast
Payment Issues

Categories

Cleanliness
7.85
Clean according to photos, but concerns about lighting mentioned.
Service
9.05
Staff is very friendly and eager to help, noted in multiple reviews.
Location
9.05
Excellent location near Plaza de Armas, very convenient.
Room Quality
7.95
Rooms are nice and clean; some concerns with light from curtains.
Amenities
8.25
Basic amenities listed, with good breakfast but some inconsistencies.
Value for Money
7.55
Complications with payment currency and fees for using credit cards.
Food and Beverage
7.05
Breakfast was quite poor, not meeting expectations.
Overall Experience
8.05
Generally positive experience despite few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:48

Property Description

Colonial Charm and Modern Comforts
Plaza Mayor Hotel, located just steps away from Plaza de Armas, seamlessly blends colonial interiors with modern amenities.

Comfortable Rooms and Free Wi-Fi
Indulge in rooms adorned with dark blue carpets and pastel purple bedding, equipped with air conditioning, cable TV, and complimentary Wi-Fi.

Convenient Location and Tour Assistance
Explore nearby attractions like Titicaca Lake and Carlos Dreyer Museum, with the tour desk ready to assist with tickets and information.

Experience the perfect mix of history and convenience at Plaza Mayor Hotel.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please be truthful regarding the number of guests staying. As this property will only admit those guests who are registered within the reservation, changes within the reservation can be accepted under direct approval of the accommodations.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 145 reviews
Cleanliness: 7.85
Service: 9.05
Location: 9.05
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 8.05
A
Aloisio • solo_traveller • br
9
2026-07-23 • via Nuitee
C
Cynthia • solo_traveller • us
8
pasando por Puno
Pros:

Plaza Mayor Hotel esta muy bien ubicado y la amabilidad de su personal lo hace mas acogedor ,Muy buen desayuno

2026-07-22 • via Nuitee
M
María Elena • extended_group • pe
6
2026-07-22 • via Nuitee
A
ANGELIKI • extended_group • gr
10
Ένα τέλειο ξενοδοχείο στην καρδιά του Πούνο.
Pros:

Το ξενοδοχείο είναι καθαρό,άνετο, με δυνατότητα θέρμανσης ,σε εξαιρετικό σημείο,,το πρωινό πλούσιο ,μα πάνω από όλα το προσωπικό άψογο!Μας βοήθησαν σε ό,τι ζητήσαμε .Υπήρχε δυνατότητα να αφήσουμε τις αποσκευές μας γιατί αναχωρούσαμε πολύ αργότερα από το τσεκ άουτ.Μας βοήθησαν να κλείσουμε την εκδρομή για την λίμνη Τιτικάκα ,να βρούμε ταξι.Ηταν συνεπέστατοι σε όλα.Επειδή αντιμετωπίσαμε κάποιο πρόβλημα υγείας δεχθήκαμε τεράστια βοήθεια από παντού αεροδρόμιο, νοσοκομείο, ξενοδοχεία, διοργανωτές εκδρομών..Το Περού είναι μια πανέμορφη χώρα με τους πιο υπέροχους ανθρώπους που έχω γνωρίσει !Αξίζει να την επισκεφτεί κανείς γιατί έχει πάρα πολλά να κάνει και να δει!

2026-07-19 • via Nuitee
L
Li • family_with_children • us
8
2026-07-07 • via Nuitee
J
Jonas • couple • it
9
Cons:

Wifi was unusable

2026-07-06 • via Nuitee
J
Jonas • couple • it
8
Cons:

Unusable wifi

2026-07-06 • via Nuitee
V
Viviana • solo_traveller • bo
7
Pros:

Ubicación

2026-07-04 • via Nuitee
E
ERICK • solo_traveller • pe
8
MUY BUENA RELACION CALIDAD/PRECIO
Pros:

PERSONAL MUY ATENTO.
DESAYUNO CUMPLIDOR.
MUY BUENA LOCALIZACION AL LADO DE LA PLAZA DE ARMAS.

2026-07-01 • via Nuitee
D
Daniele M • solo_traveller • es
10
Pros:

Ubicación céntrica y lugar tranquilo, sin ruidos de discotecas o bares.
Desayuno impecable.
Personal atento y muy profesional. Nos hicieron picnic para llevar porque salíamos muy pronto y lo prepararon con mucho amor, mejor que cualquier otro hotel. Muchas gracias!!!
Wifi funciona. Mate inka en recepción. Ascensor. Calefacción en habitación....

Cons:

Lo único que se puede decir es que las instalaciones son algo antiguas, pero muy bien mantenidas!

2026-06-30 • via Nuitee
M
melodie83 • couple • fr
10
Un endroit très bon rapport qualité prix
Pros:

Un très bon hôtel à recommander. Hormis le fait qu'il n'y ait pas de chauffage (c'est le cas dans de nombreux établissements au Pérou), la chambre était spacieuse et confortable. Eau chaude rapidement, très propre et le personnel était très arrangeant pour qu'on laisse nos bagages jusque tard le lendemain soir pour prendre notre bus de nuit. Une réception h24, infusion gratuites, coin petit déjeuner accessible à toute heure.

Cons:

Le manque de chauffage car il a fait très froid.

2026-06-27 • via Nuitee
K
Karly • solo_traveller • pe
10
2026-06-24 • via Nuitee
M
Marion • solo_traveller • fr
5
Pros:

Emplacement très agréable à côté de la plaza mayor.
Personnel gentil.
Lit immense et confortable.
Chauffage d'appoint dans la chambre appréciable avec la température.

Cons:

Aucune insonorisation (nous entendions la sonnette de l'ascenseur et le réveil du voisin).
Le wifi ne fonctionnait pas et le personnel n’a pas su résoudre la problématique.
Assez peu de renseignements utiles de la part du personnel pour se rendre à Llachon.

2026-06-12 • via Nuitee
M
MarioSerrano • solo_traveller • it
9
Pros:

Tutto

Cons:

La mancanza di riscaldamento

2026-06-03 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-06-02 • via Nuitee
N
Nestor • solo_traveller • pe
10
Pros:

La ubicación, atención.

2026-06-01 • via Nuitee
R
Renzo Victor • solo_traveller • pe
10
Pros:

Las hbs

Cons:

Nada

2026-05-19 • via Nuitee
S
SATOSHI • solo_traveller • jp
5
Pros:

風呂が綺麗。

Cons:

鼓笛隊がうるさい。また部屋が寒い。

2026-05-16 • via Nuitee
D
Daniel • extended_group • fr
7
2026-05-06 • via Nuitee
P
Philippe • solo_traveller • fr
10
Pros:

2e séjour dans cet hôtel, toujours aussi agréable, le petit déjeuner parfait

Cons:

Tout est bien

2026-04-26 • via Nuitee