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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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ATM/cash machine on site
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Lockers
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Modern Accommodation in Central Bursa
Luxurious Rooms and Amenities
The rooms at Kervansaray Bursa City Otel boast modern furnishings, satellite TV channels, and spacious working stations. The en suite bathrooms provide convenience and comfort for guests during their stay.
Dining Experience and Socializing
Indulge in traditional Turkish specialties and international classics at the hotel's restaurant. After a day of exploring Bursa, unwind at the on-site bar with a refreshing drink and mingle with fellow travelers.
Convenient Location for Sightseeing
Explore nearby attractions such as the Irgandi Covered Bridge, the Tophane District's unique architecture, and the historic Bursa Castle, all just a short drive away from Kervansaray City Otel.
Experience comfort, convenience, and culture at Kervansaray Bursa City Otel. Book your stay now for an unforgettable visit to Bursa.
Please note that a fruit plate will be served as complimentary upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
Location
Guest Reviews
موقعه المميز وخدمة الموظفين واشكر موظف الاستقبال عبدالله
Good breakfast variety of options and convenient location, close to the metro, bus stops and walking distance to Bursa grand bazaar, ulu camii and tophane
War sehr angenehm
Yastık alternatifi olabilirdi.
Personalul este foarte amabil si te ajuta cu tot ce ai nevoie, suntem a 2 a oara aici si am primit sinun upgrade la camera gratis.
Lage 👍
Ausstattung sehr verschmutzt, veraltet.
Frühstück war ausreichend.
Расположение в самом центре города. Очень удобно. Хороший, чистый номер, вкусные завтраки. Паркинг бесплатный
Хоть мы и были две ночи, но не убрали в номере, и не поменяли полотенца. Чашки в номере были пластиковые, не стеклянные.
There are nice members of the staff
This was our first hotel stay of the trip. We arrived in the middle of the night after a long drive. I felt itchy but thought I was imagining it. I was exhausted and did not inspect the room.
On the second night, my wife felt something in bed and killed it. We turned on the lights and realised it was a bed bug. In the few minutes it took me to get dressed and go to reception, we found several more on the bed and carpet. This was a bed bug infestation. See the attached photographs.
We brought a dead bug to reception. They moved us after we refused to stay in that room. No apology. No compensation. They acted as though nothing serious had happened.
We spent the entire night inspecting every item and every seam of our luggage. Our child slept with the lights on in the replacement room while we repeatedly checked for bugs and bites. We got no sleep, then had to drive for hours to our next hotel. Instead of enjoying the following days at our destination, we had to find a laundry with dryers to treat our belongings.
The next morning, only after we told staff this was unacceptable and needed addressing, they told us they had called a company to spray the room. Now, through Booking.com, the hotel claims its inspection found no bed bugs. We saw them, photographed them, and brought one to reception. Their denial and unprofessional attidue is outrageous.
I am writing this to prevent another family from going through the same experience. Look at the pictures. Avoid this hotel.
Dobili smo upgrade u vece sobe🙏
The nice and simple hotel in the very centre, good breakfast.
Location
Hygiene in rooms
Vistas a calle principal. Desayuno variado.
Baño pequeño y sin colgadero.
Puerta de entrada rota y difícil de abrir.
كل شي
لا يوجد
The location is very central, the staff are professional and helpful, the valet service was included in my booking and it was so helpful honestly the breakfast is great with lots of choice
I really liked the comfortable round beds
All good
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