Hotel Siena

Hotels
7.4 (626 reviews)
Shinjuku-ku Kabuki-cho 2-22-1 , Tokyo , JP
+81 3-3232-6711

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Old amenities
Uncomfortable beds

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, with reviews stating it was dirty and old.
Service
8.3
Positive feedback about the staff and their service, with mentions of helpfulness.
Location
8.8
Several reviews highlight the convenient location in Shinjuku, easy access to transportation and nightlife.
Room Quality
6.8
Mixed reviews; some mentioned spacious rooms while others noted old and uncomfortable beds.
Amenities
7.3
Air conditioning was cited as a positive aspect, but some amenities were noted as outdated.
Value for Money
7.3
Overall good value, though some aspects of the hotel are old and may not meet expectations.
Food and Beverage
7.2
Not mentioned explicitly, assigned the target overall rating.
Overall Experience
7.2
Overall mixed experience; factors of location and service balanced out by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Prime Location in Kabukicho, Shinjuku

Modern Comforts and Amenities

Hotel Siena, located in the vibrant Kabukicho area, offers contemporary accommodation with free Wi-Fi. Just a short walk from Shinjuku Station, guests can easily explore the bustling Shinjuku Sanchome shopping district and the tranquil Shinjuku Gyoen Park. The rooms are equipped with LCD TVs, coffee machines, and luxurious en suite bathrooms.

Convenient Services and Facilities

Guests can indulge in in-room massages, store luggage at the front desk, and enjoy the convenience of an on-site convenience store and hair salon. With easy access to transportation, including JR Shinjuku Station and Shinjuku Sanchome Subway Station, exploring Tokyo is a breeze.

Endless Dining Options

Experience the diverse culinary scene surrounding Hotel Siena, promising a gastronomic adventure during your stay.

Book your stay at Hotel Siena now for a perfect blend of comfort and convenience in the heart of Shinjuku.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.4
Based on 626 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.2
Overall Experience: 7.2
C
Carla • couple • it
8
Pros:

Posizione centrale vicino stazione shinjuku

Cons:

Rumorosità esterna

2026-11-05 • via Nuitee
A
Adam • couple • pl
9
2026-11-04 • via Nuitee
D
Dirk • solo_traveller • th
7
Have everythng around the hotel
Pros:

Top location

Cons:

Matras too old, time for a new one

2026-11-04 • via Nuitee
G
Gabriel • couple • fr
7
2026-11-03 • via Nuitee
M
Masaya • couple • jp
7
2026-11-02 • via Nuitee
A
alexandru • extended_group • it
8
2026-11-02 • via Nuitee
E
Ermin • couple • me
5
2026-11-02 • via Nuitee
Y
Yelda & Güneş • couple • tr
9
Pros:

Otel çok temiz, çalışanlar mükemmel. Her konuda hemen yardımcı oldular. Tesis çok güvenli. Odalar Tokyo'ya göre gayet geniş ve konforlu. Yatak ve yastıklar çok rahat. Oda içinde kahve makinesi, Kettle mevcut. Konumu gayet iyi. Çok hareketli ve eğlenceli bir sokakta yer alıyor. Ama tekrar yazıyorum çok güvenli. Yakınlarda bir sürü market ve Restaurant bulunuyor. Alışveriş noktaları yürüme mesafesinde. Metro hatlarına maksimum 12 dakika yürüyüş ile ulaşılabilir. Tekrar geldiğimde ilk düşüneceğim yer oldu ❤🙏

2026-11-01 • via Nuitee
C
Camille • couple • us
10
Excellent place
Pros:

We loved this hotel. Our best stay in Japan. Great location, very wide room and well equipped.

2026-11-01 • via Nuitee
J
Jose • couple • co
10
Pros:

La ubicación es perfecta

2026-11-01 • via Nuitee
T
Thanasis • couple • gr
9
Pros:

The hotel is in a great location in the middle of Shinjuku. The room is spacious and clean. Great value for money.

Cons:

There is a weird smell inside the room.

2026-10-31 • via Nuitee
T
TZVETAN • solo_traveller • us
9
2026-10-31 • via Nuitee
B
Bruno • solo_traveller • pt
9
Pros:

I liked the space of the room and its amenaties, the front guest people where very helpfull and nice.

Cons:

I just didnt liked that in the window some clarity and light pass trought even with the shutter it had.

2026-10-30 • via Nuitee
K
Kamil • couple • pl
7
2026-10-30 • via Nuitee
T
Tiphaine • solo_traveller • fr
9
Pros:

Très bon emplacement à côté de la gare de Shinjuku. Personnel gentil. Chambre propre, bien équipée, calme, bien aménagée. Lit confortable.

Cons:

Prix excessif

2026-10-28 • via Nuitee
G
Guenda • couple • it
8
2026-10-28 • via Nuitee
M
María • couple • es
8
Nice small room, perfect to explore the city, 15 minutes away from metro.
Pros:

Location and staff

Cons:

.

2026-10-28 • via Nuitee
D
David • solo_traveller • au
9
2026-10-27 • via Nuitee
B
Bruno • solo_traveller • br
10
2026-10-26 • via Nuitee
M
Marc • solo_traveller • es
6
Pros:

El personal, muy amable, aunque no supieran mucho inglés se hacían entender.

Cons:

La habitación da un poco de miedo. Si miras el colchón y las almohadas se nota que tienen décadas. Da la sensación que hace mucho que no renuevan material.

2026-10-25 • via Nuitee