Hotel Siena

Hotels
7.4 (577 reviews)
Shinjuku-ku Kabuki-cho 2-22-1 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Old amenities
Uncomfortable beds

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, with reviews stating it was dirty and old.
Service
8.3
Positive feedback about the staff and their service, with mentions of helpfulness.
Location
8.8
Several reviews highlight the convenient location in Shinjuku, easy access to transportation and nightlife.
Room Quality
6.8
Mixed reviews; some mentioned spacious rooms while others noted old and uncomfortable beds.
Amenities
7.3
Air conditioning was cited as a positive aspect, but some amenities were noted as outdated.
Value for Money
7.3
Overall good value, though some aspects of the hotel are old and may not meet expectations.
Food and Beverage
7.2
Not mentioned explicitly, assigned the target overall rating.
Overall Experience
7.2
Overall mixed experience; factors of location and service balanced out by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Prime Location in Kabukicho, Shinjuku

Modern Comforts and Amenities

Hotel Siena, located in the vibrant Kabukicho area, offers contemporary accommodation with free Wi-Fi. Just a short walk from Shinjuku Station, guests can easily explore the bustling Shinjuku Sanchome shopping district and the tranquil Shinjuku Gyoen Park. The rooms are equipped with LCD TVs, coffee machines, and luxurious en suite bathrooms.

Convenient Services and Facilities

Guests can indulge in in-room massages, store luggage at the front desk, and enjoy the convenience of an on-site convenience store and hair salon. With easy access to transportation, including JR Shinjuku Station and Shinjuku Sanchome Subway Station, exploring Tokyo is a breeze.

Endless Dining Options

Experience the diverse culinary scene surrounding Hotel Siena, promising a gastronomic adventure during your stay.

Book your stay at Hotel Siena now for a perfect blend of comfort and convenience in the heart of Shinjuku.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 577 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.2
Overall Experience: 7.2
M
Mariia • couple • ae
8
Pros:

Location is good

2026-06-27 • via Nuitee
N
Nicole • couple • ar
8
Pros:

Muy buena ubicación. La habitacion era comoda, limpia, y espaciosa para los tamaños promedio de Tokyo. Recepcion de 24hs. Puedes enviar tu equipaje desde otro destino y el hotel lo recibe si llega a partir del dia de tu check in.

Cons:

Tienen una politica en la cual siempre que sales debes dejar tu llave en la recepción que esta en el 3er piso. El ascensor se detiene obligatoriamente alli cada vez que subes y bajas. El tiempo que a veces se pierde en salir del hotel porque otra persona pide al ascensor mientras tu dejas la llave, es ridículo.

El último dia de hospedaje se negaron a darme un sobre de cafe para la maquina que esta en la habitación con la excusa de que "era mi ultimo día". Hasta las 11am uno sigue siendo huesped! Que te digan que no a algo tan sencillo como un sobre de cafe, siendo la ultima interacción que uno tiene con el hotel deja mucho que desear. Es algo que no les cuesta nada y el huésped se va feliz.

2026-06-25 • via Nuitee
L
Lorenza • extended_group • it
8
Pros:

La posizione è centralissima, super comoda per raggiungere qualsiasi punto della città. Stanza abbastanza grande e accogliente. Staff gentile.
L’hotel è situato nel pieno del quartiere Shinjuku, famoso per la sua vita notturna…quindi al calar della sera la zona potrebbe essere un po’ “caotica”.

2026-06-25 • via Nuitee
C
Claudio • solo_traveller • it
9
2026-06-24 • via Nuitee
A
ALİ • couple • tr
7
2026-06-24 • via Nuitee
A
ALİ • couple • tr
7
2026-06-24 • via Nuitee
S
seneviratne • solo_traveller • au
6
Pros:

Need better beds

Cons:

Bed

2026-06-22 • via Nuitee
H
Hukula Kenema • solo_traveller • fj
7
Pros:

. It is quiet, despite being in the Red Light District. Staff were great. Cleaning staff picked up my charger and kept it for me to puck up.

Cons:

Bathroom a bit small

2026-06-21 • via Nuitee
H
hisami • extended_group • jp
8
2026-06-21 • via Nuitee
S
Santiago • family_with_children • ar
10
Super ubicacion y relacion precio-calidad
Pros:

Todo estuvo super. La ubicacion genial. el servicio en general. Las camas comodas, aire acondicionado en cada cuarto. Todo excelente

Cons:

Agregaria algun personal que sepa un poco mas de ingles

2026-06-21 • via Nuitee
K
Kacper • solo_traveller • pl
8
2026-06-18 • via Nuitee
A
Ahmetcan • extended_group • tr
5
2026-06-15 • via Nuitee
C
Christopher • couple • us
10
2026-06-14 • via Nuitee
C
Charles • couple • au
10
2026-06-14 • via Nuitee
C
Chan Chan • solo_traveller • au
7
Pros:

Close to shop

Cons:

Room was too stuffy and air-conditioned wasn't working. Feel very uncomfortable to sleep in heat. They did have small air-conditioning, but not strong enough.

2026-06-13 • via Nuitee
A
Alexia • solo_traveller • fr
9
Très bon emplacement
Pros:

Excellent séjour grâce à un emplacement idéal. Le personnel est très accueillant et attentif. La chambre est grande et confortable, offrant assez d’espace pour ouvrir les valises sans difficulté.

Cons:

Le lit bouge énormément dès que l'on se retourne ou change de position, ce qui peut être gênant pour le confort de sommeil.

2026-06-11 • via Nuitee
T
Tiago • solo_traveller • br
7
Hospedagem bem localizada
Pros:

Tamanho bom para os padrões de Toquio. Ótima localização. Emprestaram balança

Cons:

Não fizeram a limpeza do quarto no primeiro dia. Aí deixamos a chave na recepção no segundo dia. Não fizeram novamente. Só fizeram a limpeza no terceiro dia porque deixamos a chave na recepção e tivemos que pedir pelo serviço

2026-06-09 • via Nuitee
S
Süzen • couple • tr
10
2026-06-09 • via Nuitee
J
Jennifer • couple • us
8
2026-06-09 • via Nuitee
B
Burhanettin Onur • solo_traveller • tr
8
Pros:

Odalar tokyo standartlarına göre büyük

2026-06-08 • via Nuitee