Hotel Siena

Hotels
7.4 (626 reviews)
Shinjuku-ku Kabuki-cho 2-22-1 , Tokyo , JP
+81 3-3232-6711

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Old amenities
Uncomfortable beds

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, with reviews stating it was dirty and old.
Service
8.3
Positive feedback about the staff and their service, with mentions of helpfulness.
Location
8.8
Several reviews highlight the convenient location in Shinjuku, easy access to transportation and nightlife.
Room Quality
6.8
Mixed reviews; some mentioned spacious rooms while others noted old and uncomfortable beds.
Amenities
7.3
Air conditioning was cited as a positive aspect, but some amenities were noted as outdated.
Value for Money
7.3
Overall good value, though some aspects of the hotel are old and may not meet expectations.
Food and Beverage
7.2
Not mentioned explicitly, assigned the target overall rating.
Overall Experience
7.2
Overall mixed experience; factors of location and service balanced out by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Prime Location in Kabukicho, Shinjuku

Modern Comforts and Amenities

Hotel Siena, located in the vibrant Kabukicho area, offers contemporary accommodation with free Wi-Fi. Just a short walk from Shinjuku Station, guests can easily explore the bustling Shinjuku Sanchome shopping district and the tranquil Shinjuku Gyoen Park. The rooms are equipped with LCD TVs, coffee machines, and luxurious en suite bathrooms.

Convenient Services and Facilities

Guests can indulge in in-room massages, store luggage at the front desk, and enjoy the convenience of an on-site convenience store and hair salon. With easy access to transportation, including JR Shinjuku Station and Shinjuku Sanchome Subway Station, exploring Tokyo is a breeze.

Endless Dining Options

Experience the diverse culinary scene surrounding Hotel Siena, promising a gastronomic adventure during your stay.

Book your stay at Hotel Siena now for a perfect blend of comfort and convenience in the heart of Shinjuku.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.4
Based on 626 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.2
Overall Experience: 7.2
T
TETSUO • solo_traveller • jp
8
Pros:

ロケーションと喫煙可能なところ

Cons:

ボディソープとシャンプーがいまいち

2026-09-12 • via Nuitee
N
Nara • couple • jp
5
Cons:

歌舞伎町の特徴だと思うが、夜中がうるさい

2026-09-11 • via Nuitee
H
Hanna • couple • se
5
Helt ok men kanske inte värt pengara.
Pros:

Bra läge! Lätt att hitta och AC 🤩

Cons:

Ganska slitet rum, hård säng, bara lakan som täcke och toaletten kändes som om vi var på en båt. Hissarna var lite opålitliga.

2026-09-10 • via Nuitee
M
Mustafa • couple • au
3
Except the air conditioner every thing was old , carpet,doesn’t have ceiling light ,
2026-09-07 • via Nuitee
M
Mehmet Fatih • solo_traveller • tr
7
2026-09-04 • via Nuitee
L
Lyla • solo_traveller • ae
10
Siena the Hidden Luxury
Pros:

The room was very clean, comfortable, and well maintained. The staff are friendly. Everyroom have its own airfilter which is excellent for person who have allergies. It is wide that you can enjoy having your meal in a table. We experienced issue with our room, they fixed it quickly. I just love Siena Hotel. It looks old from outside but it is luxury inside.

Cons:

None. I love Siena Hotel.

2026-09-04 • via Nuitee
K
Kali Sakura • solo_traveller • kr
6
Okay for the price
Pros:

Good location, the room is bigger than the average rooms in Tokyo. Staff was nice and kind. Despite the clubs around the hotel, the room was quiet. Fridge, kettle provided.

Cons:

It was a tad bit dirty, old and run down. The elevator always stopped on the 3rd floor where the reception is - going up and down both - it's most likely because the key should be given to the reception anytime you go out of the hotel.

2026-09-04 • via Nuitee
R
Rina • couple • jp
10
2026-09-03 • via Nuitee
C
Chiara • couple • it
10
2026-09-02 • via Nuitee
F
Francisco • couple • es
8
Hotel bueno y bonito cercano a la estación de Shinjuku
Pros:

La amabilidad del personal y la cercania a la estacion de Shinjuku.

Cons:

Tener que dejar las llaves en recepción cada vez que saliamos. La zona por la noche era algo turbia.

2026-09-02 • via Nuitee
A
Alexandre • solo_traveller • br
7
2026-09-01 • via Nuitee
F
Francisco • couple • es
8
2026-08-31 • via Nuitee
D
Darren • couple • gb
10
2026-08-28 • via Nuitee
M
Mariangeles • couple • es
10
2026-08-24 • via Nuitee
A
Abbygale • solo_traveller • ph
10
Pros:

I love the location. Walking distance to don quijote and kabukicho

2026-08-23 • via Nuitee
C
chanchai • couple • th
10
2026-08-22 • via Nuitee
V
Valentina • solo_traveller • co
8
Pros:

Es muy central, cómodo personal amable

2026-08-21 • via Nuitee
A
Asım • couple • tr
7
2026-08-20 • via Nuitee
A
Alistair • solo_traveller • au
9
Enjoyed the Siena. Good size room and location. I would recommend this as a well-priced hotel.
Pros:

Great location, very clean and the room was a good size for Tokyo.

Cons:

They request that you return the key to reception each time you leave.

2026-08-20 • via Nuitee
K
Kwanki • couple • kr
8
2026-08-17 • via Nuitee