SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2580 reviews)
An den Dominikanern 1 , Cologne , de

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
Table tennis
Darts
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 2580 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
T
Thi Toan • couple • de
1
2026-05-30 • via Nuitee
J
Joel • couple • de
3
naja.
Pros:

Die Lage ist top und die Ausstattung und Größe in Ordnung.

Cons:

In der Beschreibung bei der Buchung stand Zimmer mit Blick auf den Innenhof... Das war nicht zutreffend. Es gab nur ein Fenster zur Hauptstraße hin... Also konnte man bei tagsüber 30 C° nachts nicht lüften. Das schlimmste war das sich bei dem Hotel niemand gemeldet hat... Weder auf meine E-Mails noch bei meinem Anruf.

2026-05-29 • via Nuitee
K
Katja • extended_group • ch
6
Nicht zufriedenstellend trotz guter Lage
Pros:

Super lage, Einfacher Check in. War bereits der dritte aufenthalt.

Cons:

Leider hat der Kühlschrank sowie der TV nicht funktioniert. Trotz mehrmaligem Nschfrsgen bekamen wir keine Lösung oder Antwort.

2026-05-28 • via Nuitee
S
Susanne • solo_traveller • de
2
Cons:

Es war sehr laut und sehr warm im Zimmer.

2026-05-28 • via Nuitee
N
Nora • solo_traveller • de
8
Toll
Pros:

ganz gut

Cons:

kein frühstück

2026-05-28 • via Nuitee
G
Gulchehra • solo_traveller • de
8
Pros:

War gut. Aber das Bett ist klein. Sauber und gemütlich. Besonders Location super

2026-05-27 • via Nuitee
E
Erkan089 • solo_traveller • de
10
2026-05-27 • via Nuitee
I
Ivo • solo_traveller • de
8
Cons:

Nema klima uređaj

2026-05-27 • via Nuitee
S
Seidou • couple • de
6
2026-05-27 • via Nuitee
N
Nestor • solo_traveller • de
5
2026-05-27 • via Nuitee
O
Ochiana • couple • de
1
2026-05-27 • via Nuitee
L
Linda • solo_traveller • de
10
Wonderful
Pros:

Good Service, I booked wrong hotel of self brand . There changed my booking. thanks staff of the hotel

2026-05-26 • via Nuitee
L
Linda • solo_traveller • de
10
Pros:

Preis , lage

Cons:

Kein Aufzug

2026-05-26 • via Nuitee
T
Theodoros • family_with_children • gr
4
Sprachlos
Cons:

1 -
Es is nur eine schmale Treppe zu dem Zimmern.
Das ein älteren Mann mit Koffer in Dachgeschoss ein Zimmer gibt ist schon sehr grenzwertig.
2
Man hört alles jedes Geräusch von Treppe. Türen, geschpreche von den Zimmern einglich alles.
3
Ich war ein wenig früher da für das check in und habe vorweg noch geschrieben op eventuell das Zimmer früher bekomme schriftlich.
Leider kein reaction.
Die Mitarbeiterin war höflich und freundlich sie kontaktierte ihre schefin und verlangte noch 25 €
Cash ( ohne ein Abrechnung)
4
Auf der Treppe personal wo die zuständig sind für die Zimmer sauber zu machen schmeißen die Sachen herum ! Mir persönlich ist ein pappbecher bei der Treppe von oben mit Kaffee getroffen .
Hemd und Hose waren futsch.
Entschuldigung fehlt.

2026-05-26 • via Nuitee
M
Markus • solo_traveller • de
7
2026-05-25 • via Nuitee
S
Salvatore • couple • de
8
2026-05-23 • via Nuitee
D
Dijana • solo_traveller • rs
9
2026-05-23 • via Nuitee
A
Allan • solo_traveller • gb
8
2026-05-23 • via Nuitee
L
Linda • solo_traveller • de
10
Pros:

Top Lage, Preis

Cons:

Keine Aufzug

2026-05-21 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-05-21 • via Nuitee