Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.78
The cleanliness of the hotel was noted as below expectations, with issues reported regarding in-room facilities and general upkeep.
Service
7.75
Some positive comments regarding friendly staff were mentioned, but there were also complaints about unresponsive reception.
Location
8.79
The location was consistently praised as excellent, being close to major attractions.
Room Quality
6.24
Mixed sentiments; some rooms were described as dated or inadequately maintained.
Amenities
5.77
Complaints were reported regarding broken facilities, including lack of coffee machines and poor heating.
Value for Money
7.23
Fair value was indicated considering pricing relative to location, despite some dissatisfaction with quality.
Food and Beverage
5.28
No food or beverage services were mentioned, which negatively affects the score.
Overall Experience
6.75
Overall, experiences were mixed with notable positives in location but significant negatives regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:08

Property Description

Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.

Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.

Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.

Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

6.7
Based on 2905 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
G
Göksel • couple • tr
5
çok sıcaktı
Pros:

konumunu

Cons:

klimasızlığını

2026-07-25 • via Nuitee
D
Diamar • couple • de
8
Estuvo bien para una noche, en relación calidad precio , bueno.
Pros:

Es súper céntrico, no necesitas transporte para moverte por el centro

Cons:

Un poco viejo, y un poco sucio

2026-07-25 • via Nuitee
B
Batiana • couple • bf
3
Nous étions decues
Pros:

Odeur nauséabonde dans l'hôtel...bruits nocturnes,douche petite ...

Cons:

Odeur

2026-07-25 • via Nuitee
V
Vuokko • extended_group • fi
8
Pros:

Siisteys. Melko lähellä tutustumiskohteita.

Cons:

Kuumuus

2026-07-25 • via Nuitee
M
Marion • extended_group • fr
9
2026-07-24 • via Nuitee
L
Lourdes • couple • es
8
Agradable
Pros:

Personal muy agradable y tiene de todo lo necesario la habitación

Cons:

Las instalaciones son antiguas pero funcionales

2026-07-23 • via Nuitee
C
Canan • solo_traveller • tr
7
Pros:

Şehre yakın personel yardımsever oda temiz sadece yorgan yerine battaniye olmasını sevmedim

2026-07-23 • via Nuitee
T
Top • solo_traveller • tr
1
Pros:

Çalışan gayet iyiydi ancak, otel aşırı kötüydü. Çok pis kokuyordu. Camı açsam bile kendi kokusu vardı. Temiz değildi , ve yere basınca sallanıyor gibiydi resmen

2026-07-22 • via Nuitee
R
Rakesh • solo_traveller • be
9
2026-07-21 • via Nuitee
A
Abdelkarim Atifi • solo_traveller • ma
8
Pros:

Très bien emplacement

Cons:

La douche est très petite, on dirait un espace confiné.

2026-07-21 • via Nuitee
G
G. • solo_traveller • ca
3
2026-07-20 • via Nuitee
N
NAZ • solo_traveller • gb
6
Pros:

Location

2026-07-20 • via Nuitee
A
Alfredo • solo_traveller • ar
8
Pros:

La ubicaciony

2026-07-20 • via Nuitee
R
Roswitha • solo_traveller • de
6
Pros:

Gepäck kann vor dem Check in abgestellt werden, Nähe zum Zentrum, freundliche Mitarbeiter

Cons:

Bei Ankunft hat das Zimmer extremst nach Desinfektion gerochen, ich konnte wirklich kaum atmen. Auf Nachfrage hieß es, das wäre so. Am anderen Tag wusste ich warum-aus dem Bad stinkt es brutal verfault, da hilft auch Fenster auf nicht viel.

2026-07-19 • via Nuitee
S
stavros • solo_traveller • gr
3
Pros:

Μόνο το προσωπικό καθαριότητας
Ευγενικό και εντάξει στη δουλειά του

Cons:

Το μπάνιο ήταν απαραδεκτο
Θα το και πάλι, στην ρεσεψιόν να βάζουν ποιο επικοινωνίακους ανθρώπους.

2026-07-18 • via Nuitee
P
Porcel • solo_traveller • es
9
i actually loved the bed, so comfy, the room was small but i didn’t ask for more, since i spend my day out.and i was nei
Pros:

i have to admit that the building was old, but the room for me was perfect, suuper close to the center so loved that!

Cons:

i didn’t like the stairs neither the elevator but overall not bad.

2026-07-17 • via Nuitee
I
Iñigo • solo_traveller • es
8
2026-07-16 • via Nuitee
D
Dirk • family_with_children • nl
6
2026-07-16 • via Nuitee
M
Midel Yoan • solo_traveller • fr
5
Pros:

Je n'ai pas apprécié le fait qu'il mette 3 étoiles alors qu'il ne répond pas au norme

Cons:

Un hôtel zéro climatisation vous dormez avec des ventilateurs comme dans des années 60

2026-07-15 • via Nuitee
Y
Yepha • solo_traveller • be
6
Pros:

Peut améliorer en ajoutant le matériel d'hygiène

Cons:

Emplacement

2026-07-14 • via Nuitee