Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.78
The cleanliness of the hotel was noted as below expectations, with issues reported regarding in-room facilities and general upkeep.
Service
7.75
Some positive comments regarding friendly staff were mentioned, but there were also complaints about unresponsive reception.
Location
8.79
The location was consistently praised as excellent, being close to major attractions.
Room Quality
6.24
Mixed sentiments; some rooms were described as dated or inadequately maintained.
Amenities
5.77
Complaints were reported regarding broken facilities, including lack of coffee machines and poor heating.
Value for Money
7.23
Fair value was indicated considering pricing relative to location, despite some dissatisfaction with quality.
Food and Beverage
5.28
No food or beverage services were mentioned, which negatively affects the score.
Overall Experience
6.75
Overall, experiences were mixed with notable positives in location but significant negatives regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:08

Property Description

Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.

Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.

Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.

Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

6.7
Based on 2962 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
T
thomas • family_with_children • fr
1
Désagréable
Cons:

Manque d'eau chaude le matin et moisissures au dessus du lit de l'enfant. La chambre trop petite pour les parents et l'enfant la chambre 103 ne pas adapté pour un couple et un enfant

2026-09-19 • via Nuitee
D
Dimas Donisete • solo_traveller • br
7
Pros:

Localização.

Cons:

Quarto muito pequeno.

2026-09-18 • via Nuitee
K
Karl • solo_traveller • de
6
2026-09-18 • via Nuitee
S
Stéphane • solo_traveller • fr
7
2026-09-17 • via Nuitee
A
Alessio • solo_traveller • it
4
2026-09-17 • via Nuitee
K
Karim • solo_traveller • fr
7
2026-09-16 • via Nuitee
A
Awais Munawar • solo_traveller • be
8
A comfortable stay in a very convenient location.
Pros:

Overall, the room was good, and the location was excellent. It was close to the city centre, with all essential amenities within walking distance. There is also an Islamic centre nearby.

Cons:

The room and facilities were basic, but overall, I had a comfortable stay. Compare to price this place is a good choice

2026-09-16 • via Nuitee
M
Maria Rita • solo_traveller • es
3
Desepcionante
Pros:

Sólo la ubicación.

Cons:

La relación precio calidad no era la correcta. Tenía un olor fuerte a viejo y sucio, el desayuno era bastante pobre. Muy viejo todo.

2026-09-15 • via Nuitee
D
David • couple • fr
5
Vétuste
Pros:

Situation géographique

Cons:

Salle de bain en mauvais état, meuble de vasque cassé, tapisserie décollée, joints de douche décollé, fuite des WC...
Odeur de fumée dans la chambre
Pas de petit déjeuner car à priori salle en travaux mais nous n'étions pas au courant

2026-09-14 • via Nuitee
A
Alessandra Pia • family_with_children • it
7
2026-09-14 • via Nuitee
S
Sevim • solo_traveller • tr
1
Kötüydü
Pros:

Hiçbir şeyi sevmedim.

Cons:

Kahvaltı yoktu. Odada sadece bir su ısıtıcısı vardı. Çay kahve bile koymamışlardı.
Oda aşırı kirliydi. Duvarlar bile pisti. Kapılar ayrı rezeletti.

2026-09-14 • via Nuitee
E
Ester • solo_traveller • es
4
Pros:

Bruna localización. A diez minutos en paseo al centro. Bastante tranquilo y la zona alrededor no estaba mal para volver por la noche.
El baño es decente. Pero lo único que merece la pena es su localización.

Cons:

La limpieza era escasa. Moquetas que no han visto una buena limpieza en mucho tiempo, toallas con agujeros, colchones que parecen infables, y un olor intenso a humedad con toques de tomillo que nunca supimos identificar.
Por el precio, uno espera quizá algo mas de limpieza. Mejor un apartamento.

2026-09-14 • via Nuitee
G
Gregorio • solo_traveller • es
7
2026-09-13 • via Nuitee
E
Elena • family_with_children • it
5
non lo consiglio senza che prima facciano un risanamento all'intera struttura
Pros:

la posizione dell'hotel è in una zona tranquilla di fronte ad una scuola elementare ma comoda per il centro e la stazione. La stanza che hanno dato a noi ,una quadrupla, era ampia

Cons:

La stanza era molto sporca, con tracce di mani sporche sulle porte di ingresso e del bagno. La porta del bagno non si chiudeva e in più aveva la maniglia rotta. Ad una delle finestre mancava la maniglia ,quindi era impossibile aprirla per arieggiare. Le tende erano sporche e parzialmente staccate ,nn si aprivano completamente e siccome i due letti matrimoniali erano uno accanto all'altro lungo la stessa parete, le tende finivano quasi sul letto. Il bagno aveva la doccia con la tenda impermeabile ma nn avevano messo il tappeto così nell'uscire si rischiava di scivolare perchè il pavimento in linoleum si bagnava. La finestra del bagno era sganciata e si poteva aprire solo come vasistas. Nella stanza c'è un bollitore per il te ma il mini frigo aveva il vano congelatore ostruito dal ghiaccio. Negli angoli del soffitto tracce di ragnatele penzolavano. Nel complesso la struttura è datata e poco accogliente, anche il distributore di bevande posizionato all'ingresso è stato fuori uso per tutti i gg della nostra permanenza

2026-09-13 • via Nuitee
M
Michela • solo_traveller • fr
4
J'ai aimé uniquement la position de l'hotel pratique pour rejondre le centre
Pros:

Le fait qu'il est très proche de la Grande Place et de tout le centre

Cons:

Le bruit la nuit par des gens qui logeaient à l'hotel. Il n'était pas toujours bien fréquenté. Impossible de dormir cette nuit car une famille qui partait à 6h préparait ses bagages déjà à 4h. Salle de bains tres vetustes avec du faux sol moche et compliqué à nettoyer. Douches vetustes avec rideaux pas cleans etc.

2026-09-12 • via Nuitee
M
MarP. • couple • es
10
2026-09-11 • via Nuitee
I
Igor • family_with_children • de
7
2026-09-11 • via Nuitee
M
Mosquera • couple • es
6
Pros:

La verdad en relación al precio todo muy bien,
Demasiado cerca al centro y sitios turísticos.
Me volvería a quedar

2026-09-10 • via Nuitee
E
Engin • solo_traveller • tr
4
Cons:

Odalarda koku vardı.

2026-09-09 • via Nuitee
K
Kibar • solo_traveller • tr
6
Pros:

İlgilenmelerimi bütün sorduğumuz sorulara cevap verdiler

Cons:

Ağır bir Koku vardı otelde

2026-09-09 • via Nuitee