Hotel Carol

Hotels
8.6 (3824 reviews)
Kurta Konráda 12 , Prague , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3824 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
Богдан • solo_traveller • ua
9
Pros:

Чудовий готель. Чисті номери. Смачний сніданок. Приємний персонал ( особливо українка в ресторані)...

2026-06-20 • via Nuitee
M
Mher • solo_traveller • am
10
Cons:

Everything was perfect ! Very clean and comfortable hotel and very good staff, especially Karel and Arsenii, who are always ready to help.

2026-06-18 • via Nuitee
M
Marian • solo_traveller • sk
7
2026-06-17 • via Nuitee
J
Jaap • solo_traveller • nl
7
2026-06-16 • via Nuitee
M
Monika • solo_traveller • cz
8
2026-06-16 • via Nuitee
V
Veronika • solo_traveller • cz
10
2026-06-15 • via Nuitee
V
Vlasta • couple • cz
10
2026-06-15 • via Nuitee
J
Jozef • solo_traveller • sk
8
2026-06-13 • via Nuitee
M
Monika • solo_traveller • cz
10
Hotel Carol
Pros:

V hotelu nám ve všem vyšli vstříc. Potřebovala jsem prodloužit check out a žehličku na pokoj. Vše bylo hned vyřízeno. Pokoj byl čistý, útulný, nic nám nechybělo. Dcera byla nadšena a chce se opět vrátit. Také místní restaurace Jeruzalém byla excelentní volba, moc nám chutnalo.

Cons:

Vše bylo super.

2026-06-13 • via Nuitee
M
Michaela • couple • cz
8
Byli jsme celkově spokojeni. Velice příjemný personál.
Pros:

Snídaně byla výborná. Velký výběr. Naprostá spokojenost.

Cons:

V koupelně rozbitá sprcha. Voda stříkala všude. I umyvadlo bylo prasklé.

2026-06-12 • via Nuitee
L
Lenka • extended_group • cz
10
2026-06-11 • via Nuitee
V
Václav • couple • cz
10
2026-06-11 • via Nuitee
K
Kopřivová • solo_traveller • cz
9
2026-06-11 • via Nuitee
Z
Zuzana • couple • cz
2
2026-06-11 • via Nuitee
L
Lenka • solo_traveller • cz
10
Čistý a pěkně vybavený hotel.
Pros:

Čistý, pěkně vybavený hotel, pár minut od metra, příjemný personál.

2026-06-10 • via Nuitee
B
Boris • solo_traveller • sk
9
2026-06-10 • via Nuitee
M
Martina • couple • cz
8
Pros:

Blízkost hotelu hned u O2areny (5min pěšky),

2026-06-10 • via Nuitee
F
Farkašovská • extended_group • sk
9
2026-06-10 • via Nuitee
J
J • solo_traveller • cz
10
2026-06-10 • via Nuitee
K
Karel • couple • cz
8
Pohodové ubytování se snídaní v blízkosti O2 arény a MHD
Pros:

Blízkost MHD a O2 arény, dobré snídaně, čisto.

2026-06-10 • via Nuitee