Hotel Carol

Hotels
8.6 (3791 reviews)
Kurta Konráda 12 , Prague , cz

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3791 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
I
Iveta • solo_traveller • cz
9
Dobra volba na služební cestě a fajn snídaně i perdonál.
Pros:

Pohoda na sluzebni ceste a skvela snidane.

Cons:

Nevim

2026-05-30 • via Nuitee
F
frans • couple • nl
10
Very clean and comfortable stay
Pros:

Very clean accommodation

2026-05-30 • via Nuitee
T
Tetyana • couple • cz
10
2026-05-30 • via Nuitee
L
Luciano Joel • solo_traveller • ie
7
2026-05-29 • via Nuitee
H
Hana • solo_traveller • cz
8
2026-05-29 • via Nuitee
J
Jaroslav • solo_traveller • cz
8
2026-05-28 • via Nuitee
J
Jiri • couple • cz
8
Hotel je na úrovni. Pokoje jsou čisté a hezky vybavené. Doporučuju
Pros:

Lokalita, čistota

Cons:

Vsechno bylo nadstandardní

2026-05-26 • via Nuitee
J
Jutta • extended_group • de
5
Es gibt leider in Prag nahezu keine ausgezeichneten Fahrradwege!!!
Pros:

Grosszügiges Zimmer, Sauberkeit,

Cons:

Hinweis "Drink more Water.":)) Leider war auf den Zimmern kein Wasser(ausser Leitungswasser) angeboten. Es war sehr schwierig das Hotel mit dem Fahrrad zu finden, da es keine ausgezeichneten Fahrradwege gibt

2026-05-25 • via Nuitee
L
Lenka • family_with_children • cz
7
Pros:

Lokalita.

Cons:

Snídaně byla slabá a personál nepodal moc dobrý výkon.

2026-05-25 • via Nuitee
R
Roman • solo_traveller • cz
8
2026-05-25 • via Nuitee
A
Artur • extended_group • pl
8
Stay without any problems, can recommend the hotel.
Pros:

Clean rooms, friendly service, comfortable beds, acceptable breakfast

Cons:

Maybe I'm not used to Czech food, but I found it terribly salty, and the sausages were a bit tough. Regardless, I appreciate the staff's efforts to make everything available.

2026-05-25 • via Nuitee
J
JUN • couple • jp
2
ロケーションは良かったが、設備も古く、バスタブもなく、フロントと掃除係の連絡は悪かった。
Pros:

国際会議の行なわれたO2Universumに近く、地下鉄B線の駅にも近く、市街地に行くのにも便利でした。

Cons:

①5月16日夕方に部屋に戻ってみると、部屋のキーが開かず、「Clean the room」の札が掛けてあったのに、部屋が掃除されていなかった。5月13日のチェックイン時に13・14・15日三連泊後、16日も宿泊を追加し、4連泊支払い済みにしていましたが、16日泊には部屋のキーを更新する必要がある説明もなかった。抗議して、やっと新しいキーと部屋の掃除が行われた。受付の説明は「当日のチェックトが多く、忙しかったから」という、納得できない説明であった。

2026-05-23 • via Nuitee
M
Milan Verner • solo_traveller • cz
10
2026-05-22 • via Nuitee
S
Samad • couple • tr
10
2026-05-22 • via Nuitee
P
Petra • couple • cz
10
2026-05-22 • via Nuitee
P
Pavlína CZ • solo_traveller • cz
10
Pros:

It was on a calm street but still super close to the o2 Arena.

Cons:

The doors are quite thin so if you're placed near the stairs or the elevator you can hear everyone passing by.

2026-05-21 • via Nuitee
Суханич • solo_traveller • at
7
2026-05-21 • via Nuitee
T
Tuncez • solo_traveller • tr
10
2026-05-21 • via Nuitee
M
Michal • extended_group • sk
10
2026-05-18 • via Nuitee
R
Radek • extended_group • cz
9
2026-05-18 • via Nuitee