Hotel Carol

Hotels
8.6 (3940 reviews)
Kurta Konráda 12 , Prague , CZ
+420 284 019 911

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.6
Based on 3940 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
R
Rusnáková • family_with_children • cz
4
Spíše zklamání
Pros:

Pokoj byl připraven před check-inem. Milý personál

Cons:

Měkké matrace, vůně Sava po úklidu, zápach odpadu v koupelně. Snidaně obyčejná, ačkoliv dle hodnocení měla být velmi dobrá.

2026-09-19 • via Nuitee
I
Ivo • couple • cz
8
2026-09-19 • via Nuitee
O
Oliver • solo_traveller • sk
8
2026-09-19 • via Nuitee
V
VALENTYNA • couple • ua
10
Pros:

Приветливый персонал, чистый отель, хороший завтрак, каждый день убирали и меняли полотенца

2026-09-18 • via Nuitee
E
Eva Cabrita • solo_traveller • pt
6
Pros:

A localização para o que precisávamos foi excelente. Perto da arena o2. Facilidade de acesso ao metro.

Cons:

Os colchões muito moles, pouco confortável.

2026-09-18 • via Nuitee
A
Antonio • couple • pt
8
Tranquila
Pros:

Limpeza e atendimento

Cons:

Sem ar condicionado

2026-09-17 • via Nuitee
R
Raganová • couple • sk
8
2026-09-17 • via Nuitee
S
sir-rival • solo_traveller • tr
8
Pros:

Temiz bir otel. Tavsiye ederim

2026-09-16 • via Nuitee
E
Edward • couple • pl
10
2026-09-16 • via Nuitee
T
TONY • couple • gb
10
Exceptional!
Pros:

Love the smooth check in by a very fine young man. His hospitality was exceptional. He also showed me around the hotel and gave me a peek views of the other rooms/suites. I definitely want to come back here.

Cons:

Nothing all was good. Love this hotel

2026-09-16 • via Nuitee
Z
Zoltan • couple • sk
9
Pros:

Lokalita a pohodlné postele

2026-09-15 • via Nuitee
P
Pavel • couple • sk
9
2026-09-15 • via Nuitee
J
Jiří • couple • cz
9
Pros:

Hotel je na výborném místě pro cestování veřejnou dopravou. Současně je však v hotelu klid. Postele jsou velmi pohodlné. Zařízení pokoje je však celkově mírně opotřebované. Kvalita úklidu a čistoty vybavení pokojů nebo sociálního zařízení je spíše průměrná. Personál je velmi příjemný. Snídaňová nabídka je standardní. Na pokoji je k dispozici varná konev a kávovar.

Cons:

Lepší by mohla být kvalita úklidu, některé plochy nebyly dobře očištěné nebo umyté.

2026-09-14 • via Nuitee
D
Dalibor • extended_group • sk
9
2026-09-14 • via Nuitee
E
Eva • solo_traveller • sk
10
Pros:

Alles

2026-09-14 • via Nuitee
C
Chuen Albert Yeung • couple • gb
9
Good location and friendly staff
Pros:

The staff are very supportive and have good English.

2026-09-13 • via Nuitee
M
Michal • family_with_children • sk
7
2026-09-13 • via Nuitee
T
Tomasz • couple • no
6
Udane podobało mi się
Pros:

Obiekt położony w dobrym miejscu godny polecenia personel super pomocny dobre śniadania.

Cons:

Raczej nie ma się czego czepiać ale dobre trzy gwiazdki moim zdaniem

2026-09-12 • via Nuitee
K
Kroj • extended_group • cz
8
Velmi doporučuji
Pros:

Milý a vstřícný personál, parkování přímo v hotelu,terasa s obsluhou.

Cons:

Uvolněné dvířka u skříňky.

2026-09-11 • via Nuitee
L
Ljube • family_with_children • mk
10
2026-09-08 • via Nuitee