Hotel Carol

Hotels
8.6 (3866 reviews)
Kurta Konráda 12 , Prague , cz
+420 284 019 911

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3866 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
S
Serhii • couple • ua
7
2026-07-25 • via Nuitee
M
Manfred • family_with_children • de
8
Tolles Hotel mit guter Lage
Pros:

Die Lage, und der Balkon

2026-07-25 • via Nuitee
M
Milan • family_with_children • sk
8
V celku OK
Pros:

Hotel je blízko metra, asi 5 min pešo. Je čistý útulný. Izbu sme mali rodinnú. 2 postele a rozkladacia pohovka.Na izbe kanvica aj chladnicka. Upratujú každý deň. Je tam ticho keďže orientovaná bola do dvora. Recepcia 24/7. Raňajky boli OK. Dalo sa vybrať ale každý deň to iste. Ocenil by som nejaké palacinky /lievance pre deti. V celku ok ale už sa sem nevrátime.

Cons:

Matrace katastrofa. Strašne mäkké. Vankúše úplne. Rozkladací gauč pre deti máte pocit že spíte v koryte, keďže v strede to bolo preliačené a človek sa kotúľa celú noc do stredu. Vetrať sa dalo ťažko keďže pod oknami je terasa kde fajčia hostia- kto toto vymyslel? A najlepši bol pán ktorý ráno o 8 mej začal s tlakovým čisticom čistiť terasu a trvalo mu to asi 40 min a potom skončil a ani to nedokončil. Už nemohol aspoň o 9 tej keďže niektorí hostia prišli na dovolenku?

2026-07-24 • via Nuitee
C
Carol • solo_traveller • ie
8
2026-07-24 • via Nuitee
D
David • family_with_children • cz
8
2026-07-23 • via Nuitee
K
Kondler • solo_traveller • cz
8
Pros:

Čistota, snídaně, non stop recepce

Cons:

Nic

2026-07-23 • via Nuitee
L
Leszek • family_with_children • pl
9
2026-07-23 • via Nuitee
šárka • couple • cz
9
Pros:

Blízko stanice MHD, čisto a klid, výborné snídaně,

2026-07-22 • via Nuitee
V
Veronika • family_with_children • cz
10
2026-07-20 • via Nuitee
M
Mykhailo • couple • ua
9
2026-07-20 • via Nuitee
J
Janina • solo_traveller • fi
9
Pros:

Hotellihuone oli siisti ja melko iso. Mukava henkilökunta Sänky oli tosi hyvä nukkua. Aamupala ok. Sijainti oli tosi hyvä. Hotelli sijaitsee sivukadulla, joten liikenteen ääni ei häirinnyt yhtään. Metroasema löytyy noin 10 min kävelymatkan päässä.

Cons:

Vessan lavuaarista puuttui "tulppa", ja tyttären rannekoru tippui sinne. Huoneessa ei ollut ilmastointia, vain pieni tuuletin, josta ei ollut mitään apua, joten huoneessa oli tukala nukkua. Onneksi ikkunan sai auki, mikä auttoi.

2026-07-20 • via Nuitee
F
Federico • solo_traveller • it
8
2026-07-19 • via Nuitee
P
Patricia • solo_traveller • be
9
Fijn verblijf net buiten de oude stad Praag
Pros:

Heel mooi en verzorgd hotel
Lekker ontbijt
Vlakbij de metro (5 minuten wandelen en op 12 minuten in de oude stad)
Vergeet zeker niet om het restaurant Jerusalem in het hotel een bezoekje te brengen.

Cons:

Geen airco op de kamer en het was snikheet. Gelukkig bracht een kleine, draagbare airo wat verkoeling.

2026-07-19 • via Nuitee
D
Dagmar • extended_group • cz
8
Pros:

Snídaně velmi dobrá, ochotný personál 😁

Cons:

Matrace velmi měkká.

2026-07-19 • via Nuitee
J
Jakub • solo_traveller • cz
8
2026-07-19 • via Nuitee
D
Dave • couple • cz
8
Za mě velmi spokojen
Pros:

Lokalita super v blízkosti k metru. Snídaně výborné.

Cons:

Jediné, co je částečně k vytknutí, ale samozřejmě je to zatím běžnou věcí, že pokoj neměl klimatizaci.

2026-07-18 • via Nuitee
I
Inna • couple • cz
7
2026-07-17 • via Nuitee
R
Rahel • solo_traveller • ch
6
2026-07-17 • via Nuitee
S
suzan • couple • nl
9
Een aanrader!
Pros:

Zeer vriendelijk personeel, het restaurant goed. Hebben er 2 avonden voor gekozen om hier te eten ipv hartje centrum. Wij hadden eigen fietsen mee, maar hebben alles met metro en tram gedaan.

Cons:

Heel eerlijk..niks om te klagen gewoon goed!

2026-07-14 • via Nuitee
K
Khalaf • solo_traveller • om
5
2026-07-14 • via Nuitee