The Royal Surakarta Heritage - Handwritten Collection

Hotels
•
Handwritten Collection
8.1 (875 reviews)
Jl. Slamet Riyadi No.6 , Solo , ID

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Excellent central location (near batik houses, keraton)
Friendly, attentive staff
Beautiful, traditional/modern-Javanese decor and atmosphere
Comfortable and often spacious rooms
Good breakfast buffet and restaurant options
Clean and well maintained public areas and rooms
Cons:
Pool often described as small, cold or inadequate
Wi‑Fi reported as unreliable or effectively unusable
Bathroom issues: outdated fixtures, dim lighting, occasional clogging
Thin walls/connecting-room noise heard by some guests
Limited in-room amenities; massage setup lacked proper equipment

Categories

Cleanliness
8.7
Generally praised as clean and well maintained ('propre', 'bersih'); multiple guests explicitly complimented the hotel's cleanliness and upkeep.
Service
8.7
Staff repeatedly described as friendly, attentive and helpful (reception, porters, housekeeping); a few operational limitations noted (e.g., in-room massage set-up) but overall service received strong positive mentions.
Location
9
Consistently highlighted as a major strength: central, close to batik houses (Danar Hadi), keraton and restaurants — many guests called the location ideal or strategic.
Room Quality
7.5
Rooms often described as spacious, comfortable and beautifully decorated, but there are recurring issues: connecting-room noise, outdated or dim bathrooms, and isolated reports of clogged sinks or missing bathroom amenities.
Amenities
6
Noted weaknesses: pool described as small and very cold by several guests, Wi‑Fi reported as effectively non‑functional, and massage facilities lacked proper equipment; these amenity problems were repeatedly mentioned.
Value for Money
8.1
Not frequently or explicitly discussed in the reviews; assigned the target overall rating as 'standard quality for this hotel tier'.
Food and Beverage
8.6
Breakfast and the restaurant received positive comments (plentiful breakfast buffet, good a la carte options, tasty restaurant food and cocktails); one note that breakfast leans heavily toward Eastern options.
Overall Experience
8.2
Overall sentiment is positive — many guests called the stay 'unique', 'superbe' or 'top' and praised decor and staff. Serviceable negatives (wifi, pool, some bathroom issues, noise) prevented perfect scores for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:45

Property Description

Luxurious Javanese-Style Rooms
Experience a lavish stay at The Royal Surakarta Heritage – MGallery Collection with elegantly designed Javanese-style guest rooms featuring modern amenities like flat-screen TVs, electric kettles, and minibars.

Diverse Dining Options
Indulge in a culinary journey with 3 dining venues offering American and Asian cuisines, snacks, and live music entertainment. Whether it's breakfast at Srikandi Restaurant or a relaxing evening at Delicatessen Pastry & Lounge, there's something for every palate.

Relaxation and Convenience
From an outdoor pool and sauna to in-room massages and a well-equipped gym, this hotel ensures a perfect blend of relaxation and convenience. Plus, amenities like free WiFi, valet parking, and airport transfers enhance your overall stay.

Book now for a memorable and luxurious experience at The Royal Surakarta Heritage – MGallery Collection.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOC

Location

Guest Reviews

8.1
Based on 875 reviews
Cleanliness: 8.7
Service: 8.7
Location: 9
Room Quality: 7.5
Amenities: 6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.2
N
Navnit • couple • us
6
Could have been a better stay if they showed generosity.
Pros:

Location.

Cons:

Seems like they trying for first prize in miserliness. Everything is calibrated to the lowest tight-fisted-ness. E.g only two coffee pods per day in your room; no face towels; no hair conditioner; mixture of worn and new towels; low light in bathrooms; … the list is long

2026-09-19 • via Nuitee
V
Verbeek • solo_traveller • nl
9
Zeker ons verwachting
Pros:

Super

2026-09-17 • via Nuitee
C
Clive • solo_traveller • gb
8
Nice hotel.
Pros:

Fitness room good. Breakfast good. Staff very friendly.

Cons:

Maybe i chose an internal room but it was a bad choice if so. The shower need’s upgrading. The music/noise played in lobby and restaurant in evening drove me to request a change,

2026-09-15 • via Nuitee
N
Nelis • solo_traveller • be
7
Pros:

It's a very beautiful hotel in a good location. The rooms were pretty and the staff were helpful.

Cons:

The sheets and the bathroom weren't very clean. There was a gap behind the cupboard and if you dropped something there you couldn't get it out.

2026-09-12 • via Nuitee
C
Claudia • couple • it
8
Nel complesso bello
Pros:

La posizione ottima
Hotel molto bello ma datato
Ristorante ottimo

Cons:

Poca manutenzione dell’hotel ha reso alcune aree abbastanza fatiscenti
Moquette nelle zone comuni sporca e macchiata
Hotel per locali, infatti poco abituati ad avere a che fare con i turisti

2026-09-05 • via Nuitee
N
Nicky • family_with_children • nl
7
2026-09-05 • via Nuitee
P
Pascale • solo_traveller • us
10
I found the staff helpful and gracious and enjoyed my stay .
Pros:

I enjoyed the tastefully decorated rooms and common areas with interesting art pieces as well as the refreshing swimming pool after a long hot day.

Cons:

The location is excellent but the traffic noise is sometimes annoying

2026-09-01 • via Nuitee
I
IRENE • extended_group • nl
9
2026-08-28 • via Nuitee
K
Khairun • solo_traveller • sa
10
Pros:

Best!!!

2026-08-27 • via Nuitee
D
Deborah • couple • au
9
Pros:

The facilities were wonderful; the staff ( particularly Ana at reception) were friendly and helpful; the food was magnificent - we always looked forward to sampling different breakfast styles!
We were genuinely sorry to leave.

2026-08-27 • via Nuitee
A
Adi • solo_traveller • ae
8
2026-08-22 • via Nuitee
M
Michael.J.C. • extended_group • nl
8
2026-08-20 • via Nuitee
J
James • couple • gb
10
Pros:

Location and staff amazing.

2026-08-19 • via Nuitee
E
estelle • solo_traveller • fr
9
Pros:

Belle situation
Le personnel est serviable et attentif

Cons:

Le restaurant est moyen et cher pour le pays . Le service est lent.

2026-08-15 • via Nuitee
A
Arszandi • family_with_children • id
9
A good hotel in the center of Solo.
Pros:

The location is excellent, right in the heart of Solo. There are plenty of cafes nearby. Be sure to go for a morning jog to enjoy the surrounding area.

Cons:

Some parts of the room need repair or refurbishment; for instance, the bathroom in my room seemed to have a leak. Also, the elevator to the guest floors doesn't require a key card, which is a bit concerning—it raises the worry that a stranger could knock on our door.

2026-08-10 • via Nuitee
A
Amanda • couple • nl
7
Goed maar meer verwachtingen van een 5-sterren hotel.
Pros:

Goede locatie en ruime kamers, bed lag lekker. Mooie inrichting met allerlei cultuur-items. Klein museumpje.

Cons:

Kamers zijn wat gedateerd, laminaat wat omhoog komt door vochtigheid en in de badkamer vieze douchegordijnen. Kan wel echt een opknapbeurt gebruiken.

2026-08-08 • via Nuitee
A
Adinda • couple • nl
10
Fantastisch en relaxed: royal treatment!
Pros:

Fantastisch hotel, voorzien van alle luxe en een heeerlijk bed! We hebben genoten van het restaurant, de vriendelijke en beleefde staff, het zwembad en de spa-faciliteiten, echt een aanrader om even tot rust te komen in het prachtige Solo!

Cons:

Geen

2026-08-05 • via Nuitee
D
Daniel • solo_traveller • au
10
2026-08-02 • via Nuitee
A
Alexander • extended_group • gb
7
Nice place but a bit disorganised and lack of hot water
Pros:

Good location and a very grand building. Friendly staff. Great breakfast.

Cons:

It was a bit disorganised. Check-in took a long time. A few of our group ate in the restaurant and service was very slow/wrong meals served etc.
The water in the bedrooms wasn’t hot enough to run a bath which was very disappointing having paid for a suite.

2026-08-02 • via Nuitee
T
Theresia Monica • couple • id
9
Unique and traditional way to spend the weekend
Pros:

Food & ambience

Cons:

None

2026-07-23 • via Nuitee