Conrad Seoul

We had a wonderful experience at the Club Lounge in Seoul. The view was beautiful, the atmosphere was comfortable, and the service was truly excellent.

A special thank you to Roy and Angelire for their warm, professional, and attentive service. They made us feel very welcome and well taken care of throughout our visit.

Compared with our previous Club Lounge experience in Bangkok, this Seoul lounge was much better in terms of service quality, attention to detail, and overall comfort.

The seating was also very comfortable, and the team’s hospitality made the whole experience even more enjoyable.

Thank you again to the team, especially Roy and Angelire. Highly recommended!

My husband and I stayed at Conrad Seoul to celebrate our wedding anniversary, and once again, it was a wonderful experience.

Our room was exceptionally comfortable, well-maintained, and offered a beautiful view of the Han River. The scenery alone made our stay feel special.

What made this anniversary even more memorable was the warm hospitality we received at the Executive Lounge. Angelina went above and beyond to make us feel welcomed and cared for throughout our visit. Her kindness, professionalism, and thoughtful service truly enhanced our celebration.

This was our third consecutive year staying at Conrad Seoul for our anniversary, and the level of service has been consistently excellent every time. We always leave with great memories and look forward to returning again next year.

Thank you to the entire team, and especially to Angelina, for making our special occasion even more meaningful.

It’s been long time to be here again since 2021 around… Nothing has been changed especially service aspect… the first great impression was Front Desk… when we met Ms. MiMi( in Korean 미미) she gave to us excellent greeting with a big smile as well as in a good manners. While she prepared to CI, we have a small talk and it was very much valuable. She hardly try to make perfect room for us even just one day staying in here. We do really appreciated to her Mimi ^^

Very nice cosy hotel with good steak restaurant and bar. The gym is well equipped and very big!
Next to many malls and close to the river

​As Hilton Honors members, the Executive Lounge access was a major highlight of our stay. The lounge offers a fantastic atmosphere, stunning views, and an excellent selection of food and drinks. It truly elevates the entire guest experience.

​A very special thank you goes to Serena at the lounge. She went completely above and beyond to help us with a specific request during our stay. Her professionalism, warmth, and dedication to guest satisfaction made a lasting impression on us.

​The combination of luxury amenities, a great location, and world-class service from team members like Serena ensures that we will definitely be returning. Highly recommended!

Excellent service

We stayed at Conrad Seoul to create special memories during my daughter's first trip to Seoul, and it turned out to be an unforgettable experience.

From the moment we arrived, the staff provided warm and professional service, making us feel comfortable and well cared for throughout our stay. Their continuous attention and thoughtful hospitality made a significant difference.

What impressed us the most was that after learning about the purpose of our visit, the hotel prepared a special surprise for us. It was such a thoughtful gesture that made our daughter's first visit to Seoul even more memorable.

We sincerely appreciate the kindness and dedication of the entire team and would highly recommend this hotel to anyone looking for exceptional service and a memorable stay in Seoul.

I read the reviews before staying at the Conrad Seoul, and what struck me was that the guests, many of them repeat guests, felt well-cared for by the Conrad Seoul’s exceptional staff.

After staying for six nights, I had the same experience. The staff throughout the hotel — front desk, concierge, food and beverage, executive lounge, fitness center, housekeeping — were uniformly outstanding. I’ve spent nearly a year traveling over the past four years staying at many hotels, and can honestly say that the Conrad Seoul wins hands down in terms of the combination of service, accommodations, and amenities.

The buffet breakfast at Zest was superb, offering a large selection of Korean, Asian and Western foods. I especially enjoyed their “signature” dish — a large steamed halibut each morning (prepared two different ways on alternating days) that was delicious — smooth and flavorful like Chilean sea bass. Also available was abalone porridge, a noodle station, a bibimbap station, eggs Benedict (and other egg preparations), bacon, sausage, desserts (loved the homemade cupcake with a dollop of chocolate and crunchy bits on top) and so much more. From day one the staff at Zest extended a very warm welcome, and remembered my food and beverage preferences each succeeding day. All staff were gracious and kind, especially food and beverage manager Jinsup Kim, team leader Minyoung Noh, and Assistant Manager Theo.

A special thanks also to front desk manager Andy and members of his team who assisted me — Jin, Matthew and Stella; Executive lounge staff, including Henry, Roy and Sam; and concierge staff, including Ella, Koon, Tino, and William.

Thanks to all staff at the Conrad Seoul — including those at the beautiful fitness center on the eight floor — for making our stay so memorable. Ours was truly a ten star experience ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I would like to sincerely thank Miss Julia at the Conrad Hotel lobby check-in service, as well as Executive Lounge Guest Service Agents Miss Synthia Park and Miss Hyuna Hwang.

I was deeply impressed by their professionalism, kindness, and exceptional customer service. Their warm hospitality made our stay especially memorable, and I would truly love to receive service from them again on my next visit.

My husband and I have stayed at many hotels around the world, including throughout Europe, but thanks to these three wonderful staff members, we can confidently say that the Conrad Hotel is truly one of the very best hotels we have ever experienced. We will gladly recommend it to many future guests.

Thank you once again for such outstanding hospitality.

Special Acknowledgement 💕❤️🥰

Ms. Julia 👍
Ms. Hyuna Hwang 👍
Ms. Synthia Park 👍

Favorite!!!! She gave me my favorite !! Macaaron!!

Excellent service with great Hotel team members. My husband and I will come back with our kids on our next visit.
We are so happy and more than satisfied.

We visited Seoul with our son to celebrate our wedding anniversary, and choosing Conrad was truly the best decision for this trip. At the front desk, Jin kindly congratulated us on our anniversary and generously arranged access to the Club Lounge for us. At the Club Lounge, Roy (Henry) must have heard that it was our anniversary, because when we visited, he prepared a special anniversary cocktail in a glass decorated with a congratulatory message. It was such a warm and memorable gesture. We felt sorry that we couldn’t finish it, but we truly appreciated it. Overall, it was a very satisfying stay, and we would like to extend our special thanks to both of them. We would definitely love to visit again if we have the opportunity.

Location was nice. It is the center of Korea Wall Street and next to the Korea Parliament with huge park and iconic Han River Pier. Of cource, nice restaurants and shopping centers are next door although hotel provides nice food. Room is spacious, quite and well maintained. I am a platinum member so I was able to access club. The staffs were kind and well trained. Especially, Team Leader Serena Park was very impressive on the managing club room and team. She was also friendly to guests and felt like home. It was good expierience. Thanks.

Our stay at the Conrad Seoul was truly unforgettable and without a doubt one of the best hotel experiences we’ve ever had. We’ve stayed at Ritz-Carltons, Waldorf Astorias, and other Conrad properties around the world, but there was something incredibly special about the warmth and hospitality here that made this stay stand out above the rest.

From the moment we arrived until the moment we left, we felt genuinely cared for by everyone we encountered. Mr. Jin and Ms. Grace were absolutely wonderful and played such a huge part in making our stay so memorable. They were kind, attentive, thoughtful, and always seemed one step ahead in making sure everything was perfect for us.

We’re also so grateful to Mr. Theo, who took my husband’s shellfish allergy incredibly seriously. He took the time to communicate everything carefully with the Chef and personally helped guide us through what dishes were safe to enjoy. That level of care meant so much to us and allowed us to fully relax and enjoy every meal with complete peace of mind.

A very special thank you as well to Ms. Synthia, who helped arrange birthday plans for my husband and made the celebration feel so thoughtful and personal. It truly made his birthday unforgettable.

And lastly, thank you to Ms. Jee for the lovely turndown service and for keeping our room absolutely immaculate throughout our stay. Coming back to such a beautifully cared-for room every day was such a pleasure.

The people at Conrad Seoul are what make this hotel so exceptional. The kindness, professionalism, and genuine care we experienced throughout our stay were unlike anything we’ve experienced elsewhere. We left with the most wonderful memories and are already looking forward to returning someday.

Matthew checked us in, but even before this, the concierge team and the executive lounge team reached out ahead of time. Everything was perfect and any request we had was met with warmth and responsiveness. They even wrote a welcome message on the window. I have been a Hilton Diamond member for a number of years, but the service here is the best. I love it so much I am coming back in a few days!