Coastlands Umhlanga Hotel and Convention Centre

Hotels
8.3 (2114 reviews)
329 Umhlanga Rocks Drive , Durban , ZA
+27 31 514 6500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited elevators
Some maintenance issues

Categories

Cleanliness
8.13
Rooms are spacious, clean, and well-maintained, although some guests mentioned concerns about maintenance issues.
Service
8.4
Staff are generally friendly, professional, and attentive, but there were instances of communication issues and wait times.
Location
8.94
The hotel is well-located in Umhlanga, close to the mall, restaurants, and the beach.
Room Quality
8.29
Rooms are spacious and comfortable, but there were issues with amenities like the TV and fridge.
Amenities
7.92
Limited number of elevators hindered accessibility during peak times, although other facilities are well-maintained.
Value for Money
8.38
Guests feel they receive good value for the price, especially compared to other hotels.
Food and Beverage
8.13
Breakfast was generally good, but some issues with food quality were noted.
Overall Experience
8.2
Overall, guests enjoyed their stay, making it a favorable experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Luxurious Accommodation - Coastlands Umhlanga Hotel and Convention Centre offers air-conditioned rooms with modern interiors, free Wi-Fi, and flat-screen TVs, providing a comfortable stay for guests. The rooms are elegantly decorated in warm colors, creating a cozy and inviting atmosphere.

Dining Experience - Guests can indulge in a culinary journey at the hotel's Saffron Restaurant, offering a delectable à la carte menu for lunch and dinner. Start your day with a chef's choice breakfast menu, ensuring a delightful and varied morning dining experience. Unwind at the Vanilla Bar and Coffee Shop with a refreshing drink, adding a touch of relaxation to your stay.

Convenient Amenities - With a 24/7 reception, laundry facilities, and 24-hour concierge services, Coastlands Umhlanga Hotel ensures that guests' needs are met promptly and efficiently. Located just a short drive from key attractions, including the airport and convention center, the hotel offers convenience and accessibility for travelers.

Book your stay at Coastlands Umhlanga Hotel and Convention Centre for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.3
Based on 2114 reviews
Cleanliness: 8.13
Service: 8.4
Location: 8.94
Room Quality: 8.29
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.2
P
Pillay • solo_traveller • za
8
Pros:

Convenient and Clean

Cons:

Nothing I did not like. Happy with the accommodation

2026-10-24 • via Nuitee
T
Thulisa Dludla • family_with_children • za
10
Pros:

Everything

Cons:

Nothing

2026-10-22 • via Nuitee
L
Lexia • family_with_children • za
8
2026-10-22 • via Nuitee
L
Londiwe • family_with_children • za
10
2026-10-20 • via Nuitee
K
Kavitha • family_with_children • za
10
2026-10-20 • via Nuitee
K
Kasturie • family_with_children • za
10
2026-10-20 • via Nuitee
Z
Zahir Dean • family_with_children • za
10
2026-10-20 • via Nuitee
M
Matthieu • couple • za
10
2026-10-17 • via Nuitee
V
Verona • solo_traveller • za
10
2026-10-17 • via Nuitee
K
Khumbudzo • couple • za
10
Pros:

Everything

2026-10-13 • via Nuitee
N
Nevashnie • couple • za
10
Comfortable and relaxing
Pros:

Luxury hotel

Cons:

Nothing

2026-10-13 • via Nuitee
J
Jabu • extended_group • za
9
It was a short but beautiful experience. I would book the place again and again
Pros:

It is clean and in a convenient place

Cons:

The television didn’t play

2026-10-12 • via Nuitee
H
Happiness • couple • za
9
My stay was amazing
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
M
Maphanga • couple • za
10
It was a good and safe stay well serviced too
Pros:

Very easy access at a perfect location…..

Cons:

Nothing at all the money I paid was a bargain considering the standard and the weekend it was

2026-10-12 • via Nuitee
A
Abongile • solo_traveller • za
1
Bad experience
Pros:

The space

Cons:

We ordered dessert it was not delivered to our room, they kept on saying its coming.

2026-10-11 • via Nuitee
W
William • couple • za
10
Very clean, safe and good quality breakfast
Pros:

Cleanliness and safety

Cons:

None

2026-10-11 • via Nuitee
M
Mohamed • solo_traveller • mz
9
2026-10-08 • via Nuitee
P
PRISCILLA1512 • couple • za
5
fair for price
Pros:

breakfast disappointing. lunch mutton curry for lunch was terrible.

Cons:

for 5 star a bit disappointing --linen torn and bedding was done very clumsy. not neat .

2026-09-17 • via Nuitee
P
Precious • couple • za
9
It was an okay stay for me .
Pros:

The keyless entry loved that and the shower

Cons:

That there wasn’t a general waste bin for discard after eating no sink to wash our hands only in the toilet and aircon was too cold we couldn’t adjust the temperature

2026-09-17 • via Nuitee
B
Bhavisha • solo_traveller • za
8
2026-09-16 • via Nuitee