Coastlands Umhlanga Hotel and Convention Centre

Hotels
8.3 (2029 reviews)
329 Umhlanga Rocks Drive , Durban , za

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited elevators
Some maintenance issues

Categories

Cleanliness
8.13
Rooms are spacious, clean, and well-maintained, although some guests mentioned concerns about maintenance issues.
Service
8.4
Staff are generally friendly, professional, and attentive, but there were instances of communication issues and wait times.
Location
8.94
The hotel is well-located in Umhlanga, close to the mall, restaurants, and the beach.
Room Quality
8.29
Rooms are spacious and comfortable, but there were issues with amenities like the TV and fridge.
Amenities
7.92
Limited number of elevators hindered accessibility during peak times, although other facilities are well-maintained.
Value for Money
8.38
Guests feel they receive good value for the price, especially compared to other hotels.
Food and Beverage
8.13
Breakfast was generally good, but some issues with food quality were noted.
Overall Experience
8.2
Overall, guests enjoyed their stay, making it a favorable experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Luxurious Accommodation - Coastlands Umhlanga Hotel and Convention Centre offers air-conditioned rooms with modern interiors, free Wi-Fi, and flat-screen TVs, providing a comfortable stay for guests. The rooms are elegantly decorated in warm colors, creating a cozy and inviting atmosphere.

Dining Experience - Guests can indulge in a culinary journey at the hotel's Saffron Restaurant, offering a delectable à la carte menu for lunch and dinner. Start your day with a chef's choice breakfast menu, ensuring a delightful and varied morning dining experience. Unwind at the Vanilla Bar and Coffee Shop with a refreshing drink, adding a touch of relaxation to your stay.

Convenient Amenities - With a 24/7 reception, laundry facilities, and 24-hour concierge services, Coastlands Umhlanga Hotel ensures that guests' needs are met promptly and efficiently. Located just a short drive from key attractions, including the airport and convention center, the hotel offers convenience and accessibility for travelers.

Book your stay at Coastlands Umhlanga Hotel and Convention Centre for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 60 per day.

Location

Guest Reviews

8.3
Based on 2029 reviews
Cleanliness: 8.13
Service: 8.4
Location: 8.94
Room Quality: 8.29
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.2
N
Naidoo • solo_traveller • za
4
Pros:

Nothing

Cons:

The bathroom. There was no shower in our room. We used a tub with a hand held shower, the water did not flow down

2026-07-25 • via Nuitee
M
Merry • couple • za
10
2026-07-25 • via Nuitee
S
Sadhasivan • solo_traveller • za
7
Pros:

Clean, neat and comfortable.

Cons:

The tv only had sport channels and a few others...
No movies to watch for adults or kids

2026-07-24 • via Nuitee
M
MAXOLIE • family_with_children • za
10
EXCEPTIONAL
Pros:

BEAUTIFUL PLACE FOR A SHORT STAY.
I LIKED EVERYTHING ABOUIT THE HOTEL

2026-07-24 • via Nuitee
K
K. Naidoo • couple • za
6
Very average for a four star hotel.
Pros:

Good location. Room was spacious.

Cons:

Unnecessary delays at check in even though we arrived just after 14h00. Receptionist, like the bar area, was cold and uninviting.

2026-07-24 • via Nuitee
M
mark • solo_traveller • za
2
poor
Cons:

This hotel is clearly lacking in maintenance, and it shows everywhere you look. The bathroom fittings were loose and felt like they could come off the wall at any moment, tiles are cracked and the shower hardly drains. The TV remote was literally held together with tape, and the TV itself is so outdated that we had to physically remove the cable just to watch anything. The carpets throughout were worn and tired.

Overall, a poor experience. The property feels neglected, and basic upkeep is being ignored. I wouldn't recommend staying here until the owners invest in some serious refurbishment

2026-07-24 • via Nuitee
R
ROBERT • couple • za
9
Very pleased would return soon
Pros:

Superb Breakfast - Clean and upmarket room - Friendly staff

Cons:

Nothing

2026-07-23 • via Nuitee
N
Ntswaki • solo_traveller • za
5
The windows are really dirty and the room was way too dark
Pros:

The buffet dinner

Cons:

The room was too dark and looked untidy, the curtains were not in order and the air conditioning was not working

2026-07-22 • via Nuitee
S
Sibusiso • couple • za
10
2026-07-22 • via Nuitee
N
Nazarina • couple • za
8
Pros:

Location was ideal, breakfast was awesome & friendly service

2026-07-21 • via Nuitee
G
GLEN • solo_traveller • zw
7
Pros:

Although I had a short stay, I loved the ambience and convenience of the hotel. It was clean and the amenities suited me. Good variety of food too!

Cons:

Breakfast time was too late as I have breakfast before 6am given the start of day that I have.

2026-07-21 • via Nuitee
B
Blake • couple • za
9
Amazing, I will be back soon
Pros:

breakfast, 24 hour room service.

Cons:

gym is small.

2026-07-21 • via Nuitee
I
Ian • solo_traveller • za
6
Pros:

Room.size

Cons:

Noise,,all night

2026-07-20 • via Nuitee
M
Marilyn • family_with_children • za
9
2026-07-20 • via Nuitee
N
Nabeela • couple • za
10
2026-07-20 • via Nuitee
K
kissoon • couple • za
9
2026-07-19 • via Nuitee
N
Ngubane • couple • za
6
2026-07-19 • via Nuitee
L
Luke • couple • za
10
2026-07-18 • via Nuitee
K
kholofelo • family_with_children • za
6
2026-07-18 • via Nuitee
P
Poovendhran • solo_traveller • za
9
Pros:

Very central and good staff

Cons:

Very noisy on weekends ..music is very loud. I also don't understand why we have to pay for parking if we book with the hotel.

2026-07-17 • via Nuitee