Coastlands Umhlanga Hotel and Convention Centre

Hotels
8.3 (2114 reviews)
329 Umhlanga Rocks Drive , Durban , ZA
+27 31 514 6500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited elevators
Some maintenance issues

Categories

Cleanliness
8.13
Rooms are spacious, clean, and well-maintained, although some guests mentioned concerns about maintenance issues.
Service
8.4
Staff are generally friendly, professional, and attentive, but there were instances of communication issues and wait times.
Location
8.94
The hotel is well-located in Umhlanga, close to the mall, restaurants, and the beach.
Room Quality
8.29
Rooms are spacious and comfortable, but there were issues with amenities like the TV and fridge.
Amenities
7.92
Limited number of elevators hindered accessibility during peak times, although other facilities are well-maintained.
Value for Money
8.38
Guests feel they receive good value for the price, especially compared to other hotels.
Food and Beverage
8.13
Breakfast was generally good, but some issues with food quality were noted.
Overall Experience
8.2
Overall, guests enjoyed their stay, making it a favorable experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Luxurious Accommodation - Coastlands Umhlanga Hotel and Convention Centre offers air-conditioned rooms with modern interiors, free Wi-Fi, and flat-screen TVs, providing a comfortable stay for guests. The rooms are elegantly decorated in warm colors, creating a cozy and inviting atmosphere.

Dining Experience - Guests can indulge in a culinary journey at the hotel's Saffron Restaurant, offering a delectable à la carte menu for lunch and dinner. Start your day with a chef's choice breakfast menu, ensuring a delightful and varied morning dining experience. Unwind at the Vanilla Bar and Coffee Shop with a refreshing drink, adding a touch of relaxation to your stay.

Convenient Amenities - With a 24/7 reception, laundry facilities, and 24-hour concierge services, Coastlands Umhlanga Hotel ensures that guests' needs are met promptly and efficiently. Located just a short drive from key attractions, including the airport and convention center, the hotel offers convenience and accessibility for travelers.

Book your stay at Coastlands Umhlanga Hotel and Convention Centre for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.3
Based on 2114 reviews
Cleanliness: 8.13
Service: 8.4
Location: 8.94
Room Quality: 8.29
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.13
Overall Experience: 8.2
P
Precious • couple • za
9
It was an okay stay for me .
Pros:

The keyless entry loved that and the shower

Cons:

That there wasn’t a general waste bin for discard after eating no sink to wash our hands only in the toilet and aircon was too cold we couldn’t adjust the temperature

2026-09-17 • via Nuitee
P
PRISCILLA1512 • couple • za
5
fair for price
Pros:

breakfast disappointing. lunch mutton curry for lunch was terrible.

Cons:

for 5 star a bit disappointing --linen torn and bedding was done very clumsy. not neat .

2026-09-17 • via Nuitee
B
Bhavisha • solo_traveller • za
8
2026-09-16 • via Nuitee
J
Juanita • solo_traveller • za
9
2026-09-14 • via Nuitee
Y
Yaseen • solo_traveller • za
10
Love this hotel
Pros:

Everything

Cons:

Nothing

2026-09-13 • via Nuitee
C
Cyster • solo_traveller • za
7
Pros:

Location is excellent. Room was clean. Friendly staff. Check in went smoothly.

Cons:

The kettle tripped the electricity in the room. Some cupboards were broken. Pillows - uncomfortable. But other than that all good.

2026-09-13 • via Nuitee
S
sebenzile • couple • za
9
Pros:

Clean and spacious

Cons:

Paying for parking

2026-09-12 • via Nuitee
K
Kubashnee • solo_traveller • za
10
2026-09-07 • via Nuitee
J
Jeralene • couple • za
8
2026-09-06 • via Nuitee
G
Govender • couple • za
10
Pros:

Location was good
Hotel is clean n staff friendly

2026-09-06 • via Nuitee
H
Happiness • solo_traveller • za
9
Pros:

The cleanliness of the hotel, specious bedroom.

2026-09-05 • via Nuitee
T
Tholinhlanhla • couple • za
10
Amazing place to stay
Pros:

Amazing

Cons:

Everything

2026-09-03 • via Nuitee
K
Krishnee • extended_group • za
10
A beautiful mini holiday
Pros:

The meals were excellent, the location was perfect and the room was lovely.

Cons:

More coffee and tea options included in the buffet

2026-09-02 • via Nuitee
E
Emmanuel Muzi • couple • za
10
Hospitality, location
Pros:

Central, gateway shopping complex

Cons:

None

2026-09-02 • via Nuitee
W
Walter • solo_traveller • za
4
2026-09-01 • via Nuitee
K
Kubashini • solo_traveller • za
2
2026-09-01 • via Nuitee
L
LUCKY • solo_traveller • za
9
Pros:

Satisfactory

Cons:

Good

2026-09-01 • via Nuitee
E
Egundrie • extended_group • za
10
2026-08-31 • via Nuitee
Z
Zukhanye • solo_traveller • za
10
Excellent
2026-08-31 • via Nuitee
A
Anusha and Rashoek • couple • za
7
2026-08-31 • via Nuitee