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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Breathtaking Views and Modern Comforts
Luxurious Guestrooms: Indulge in private bathrooms, cable TV, and minibars in every room, with suites offering a separate seating area for added comfort.
Culinary Delights: Enjoy a taste of Peru with traditional dishes at the hotel's restaurant, alongside international classics. Unwind at the bar with a refreshing drink after a day of exploration.
Prime Location: Nestled in the heart of Puno, our hotel offers easy access to key landmarks, cafes, and shops. With a 24-hour front desk and currency exchange, we ensure a seamless stay for our guests.
Book now to experience the perfect blend of luxury and convenience at Conde de Lemos Hotel.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Si un buen desayuno, buena calidad de sus alimentos y la amabilidad del personal
todo esta acorde a las expectativas
Very comfortable and good location
Fantastic value for money
Breakfasts were very good
Nothing
O chuveiro não tinha muita pressão na água quente.
Muita luminosidade na varanda
La amabilidad del personal y lo serviciales que fueron. Tuvimos mal de altura y nos dieron oxígeno y estuvieron muy pendientes.
Nada
Eenvoudig hotel niets bijzonders
Niets
Excellent location, professional staff, great room.
Shower had low water pressure.
Location, comfortable room and beds. Good breakfast and very helpful staff.
No coffee or tea facilities, bathroom in need of a little TLC and hard to regulate temperature in shower (scalding or freezing)
Accueil
Emplacement
Everything
Nothing
La gentillesse de tout le personnel, la chambre était spacieuse l'hôtel bien chauffé eau chaude petit déjeuner avec une belle vue sur la ville
Café da manhã muito bom. Excelente localização, quarto espaçoso, com sala e varanda.
Tem banheira no banheiro, mas não tinha tampão. Solicitei um tampão e recebi um que não detinha a água. … ao solicitar outro fui informada que, por sustentabilidade, não estavam liberando a banheira. Ocorre qye deveriam reformar e tirar a banheira de lá, pois o banheiro fica apertado com ela lá (ainda mais que é uma peça inútil) e nos dá uma falsa expectativa.
Great location with a fantastic balcony view of the church and square. Simple continental breakfast with some hot selections. Room was quite large and spacious.
Sound proofing of the hotel could be improved but thankfully the area was quiet for the most part. Some people caroling and playing musical instruments in the square until a bit after midnight, which was a bit noisy in the room. Front windows in the lobby were cracked.
A localização é ótima, e o serviço de café da manhã é bem completo.
O chuveiro poderia ser melhor!
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