Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Cons:
Limited breakfast options
Minor issues with bathroom amenities

Categories

Cleanliness
8.85
Most reviews mention that rooms were clean and comfortable.
Service
9.65
Numerous comments highlight the exceptional warmth and attentiveness of the staff.
Location
8.35
The hotel is well-located in a safe neighborhood, but a bit far from main attractions.
Room Quality
9.05
Rooms were described as spacious, comfortable, and well-maintained.
Amenities
8.35
Amenities are considered basic, though sufficient for a comfortable stay.
Value for Money
9.25
Good value considering the level of service and accommodations provided.
Food and Beverage
8.35
Breakfast received mixed reviews, with some indicating it could offer more variety.
Overall Experience
9.35
Overall, guests felt a warm and welcoming experience with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:37

Property Description

Convenient Location

El Mariscal, just 400 meters from San Blas Square and 800 meters from Cusco’s Main Square, offers a prime location for exploring the city. With El Sol Avenue nearby and the airport a short drive away, convenience is at your doorstep.

Comfortable Accommodation

Enjoy the comfort of self-catering accommodation with free Wi-Fi, a minibar, TV, and private bathroom in every room at El Mariscal Cusco. The 24-hour front desk assistance ensures your needs are met promptly.

Delicious Breakfast and Services

Start your day right with an American breakfast included in your stay, featuring a variety of options. Additionally, take advantage of the airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at El Mariscal now for a memorable Cusco experience!

Important information:

Please note guests are welcome to pay using a credit card on site.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not charge fees for credit card payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1940 reviews
Cleanliness: 8.85
Service: 9.65
Location: 8.35
Room Quality: 9.05
Amenities: 8.35
Value for Money: 9.25
Food and Beverage: 8.35
Overall Experience: 9.35
C
Clara solo_traveller fr
5
Un hôtel décevant, chambre sans fenêtre sur l'extérieur
Pros:

L'emplacement
Le hall de l'hôtel agréable avec thé à volonté

Cons:

La vue de la chambre : une unique fenêtre donnant sur le couloir de l'hôtel donc rideaux constamment fermés
Bruyant
Salle de bain très petite, sans accroche serviette donc on les étend où on peut ...
Pas de brosse à toilettes ni de sèche cheveux
Probleme d'eau chaude un soir sur 2
Petit déjeuner moyen
Pas de papier toilette

2026-05-31 via Nuitee
H
Harry couple il
8
Pros:

Room was reasonably spacious. Breakfast simple. location very good, 7 minutes walk to the center. 3 minutes to the market San Blas.

2026-05-30 via Nuitee
M
Maxine couple nz
8
Good base for exploring Cusco
Pros:

Huge comfortable bed. Nice how they served you breakfast in your room. Staff were so friendly and helpful. They packed us a breakfast on the days we had early starts. Great location

Cons:

Bathroom was a bit of a squeeze with toilet and shower being so small, considering the size of the room. Was noisy in the early mornings as our room faced the road and only single glazed windows. The rubbish trucks played music via a loud speaker!

2026-05-28 via Nuitee
N
Neus couple es
9
Repetiríamos
Pros:

La ubicación cerca del centro, la amabilidad de las trabajadoras en especial Cintya.

Cons:

Por decir algo, quizá el desayuno poco continental, era muy dulce. Aunque un día sugerimos huevos y sin duda lo hicieron, así que no se podría que nada fuera mal.

2026-05-27 via Nuitee
P
Petra couple de
8
2026-05-27 via Nuitee
R
Rosa Almira couple us
9
Great stay, enjoyed staff friendliness &warm hospitality; nice looking hotel
Pros:

Love the combo crepes & scrambled eggs with ham/ cheese, right coffee@ rtc hot tea; appreciated room service; hotel has great welcoming appeal & ambiance; comfy beds there’s portable heater in the room, didn’t care abt hotel’s subpar toiletries, bring use your own stash; Liz & crew so nice always helpful,they let us check in early; like recom to go San Blas Mercado for great value tasty local Peruvian meals; staff stored our luggages when we went to MachuPicchu; I’d stay here again, highly recommended.

Cons:

Subpar toiletries, would have appreciated better spa-like body wash/ shampoo to match hotel’s gen good appeal

2026-05-27 via Nuitee
C
Colette couple ca
9
2026-05-26 via Nuitee
V
Victoria couple gb
10
Perfect place to rest in Cusco
Pros:

The perfect place to rest after the salkantay trek - very comfortable massive bed, powerful hot shower, plenty of space to put our stuff, we were served breakfast in bed when we were too tired to make it to breakfast! The staff were lovely and kind, and the location on a quiet street close to San blas market was also very good.

Cons:

Everything was fantastic!

2026-05-25 via Nuitee
C
Carlos dosabrazos couple es
8
Buena relación calidad-precio
Pros:

El servicio es esupendo,y el personal es muy amable y servicial. Incluso se ofrecieron a llevar nuestra ropa a la lavandería. Si sales temprano te preparan el desayuno para llevar.

Cons:

Las habitaciones algo pequeñas.

2026-05-25 via Nuitee
A
Anne-Katrin couple de
8
Schöner Aufenthalt in cusco im Viertel san blas
Pros:

Sehr freundliches und hilfsbereites personal
Coca Tee umsonst
Ruhige Lage
Heizung
Warmes Wasser

Cons:

Es gab Insekten im Bett wurde aber sofort behoben beim bemerken auch wenn es zuerst hieß wir hätten sie mitgebracht
Daher dann alles gut

2026-05-24 via Nuitee
C
Carlos couple us
10
Nice place and great customer service
Pros:

I love that we got our breakfast at our room.

Cons:

None

2026-05-24 via Nuitee
E
Emily Morgan solo_traveller us
9
Great location and staff. Clean accommodation.
Pros:

Very attentive and friendly staff, great breakfast! Comfortable room, appreciated the mini fridge. Great location! Quiet neighborhood but close walking to shops and restaurants. Would stay again!

Cons:

Lacking Toiletries, I'm glad we brought what we did. However, there is a store around the corner if you need anything.

2026-05-23 via Nuitee
M
Maria solo_traveller fr
10
2026-05-22 via Nuitee
A
Ana Paula family_with_children us
10
2026-05-22 via Nuitee
M
Maria solo_traveller fr
10
2026-05-22 via Nuitee
V
VICTORIA couple gb
8
2026-05-22 via Nuitee
A
Ana Paula family_with_children us
10
2026-05-22 via Nuitee
D
Denis couple us
6
It is probably okay unless you are in room 105.
Pros:

The location is reasonable, the king bed is large, the location is adequate, the breakfast is good.

Cons:

Please stop misleading guests. Add a different category for room 105 so that people do not get so disappointed.
The room 105 is on the ground floor. You will hear every whisper from the reception 24 hours a day as guest come and go. If you open the curtain, you will see that guest that are sitting a the couch at the reception are staring in your room. There was some dirt in the corner of the room and I am not surprised as it is so dark with curtains being shut.

Also, please stop asking people to surrender their room key when they step out of the property. There is no need for this in 2026. The same goes for the outside door - there should be no need to wait until you come and open the door.

Other rooms in this hotel are probably 8-9 out of 10 but room 105 is a disappointment. I would 100% not stay in room 105 again and I would not stay in this hotel until they match their rooms with accurate descriptions.

2026-05-22 via Nuitee
M
Maria solo_traveller fr
10
2026-05-22 via Nuitee
K
Kleyton couple br
10
Instalação e equipe muito dedicada! Tudo perfeito
Pros:

Todo espaço e pessoal

Cons:

Não tem.

2026-05-21 via Nuitee