Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Cons:
Limited breakfast options
Minor issues with bathroom amenities

Categories

Cleanliness
8.85
Most reviews mention that rooms were clean and comfortable.
Service
9.65
Numerous comments highlight the exceptional warmth and attentiveness of the staff.
Location
8.35
The hotel is well-located in a safe neighborhood, but a bit far from main attractions.
Room Quality
9.05
Rooms were described as spacious, comfortable, and well-maintained.
Amenities
8.35
Amenities are considered basic, though sufficient for a comfortable stay.
Value for Money
9.25
Good value considering the level of service and accommodations provided.
Food and Beverage
8.35
Breakfast received mixed reviews, with some indicating it could offer more variety.
Overall Experience
9.35
Overall, guests felt a warm and welcoming experience with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:37

Property Description

Convenient Location

El Mariscal, just 400 meters from San Blas Square and 800 meters from Cusco’s Main Square, offers a prime location for exploring the city. With El Sol Avenue nearby and the airport a short drive away, convenience is at your doorstep.

Comfortable Accommodation

Enjoy the comfort of self-catering accommodation with free Wi-Fi, a minibar, TV, and private bathroom in every room at El Mariscal Cusco. The 24-hour front desk assistance ensures your needs are met promptly.

Delicious Breakfast and Services

Start your day right with an American breakfast included in your stay, featuring a variety of options. Additionally, take advantage of the airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at El Mariscal now for a memorable Cusco experience!

Important information:

Please note guests are welcome to pay using a credit card on site.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not charge fees for credit card payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.9
Based on 2051 reviews
Cleanliness: 8.85
Service: 9.65
Location: 8.35
Room Quality: 9.05
Amenities: 8.35
Value for Money: 9.25
Food and Beverage: 8.35
Overall Experience: 9.35
P
Priya solo_traveller ca
10
Amazing
Pros:

Staff were really friendly, they made breakfast before we left for our trek at 4am. The staff were very helpful. They made us feel at home

2026-08-08 via Nuitee
L
Luana couple br
8
2026-08-07 via Nuitee
M
Massimo marossero solo_traveller it
10
Il giusto compromesso.
Pros:

Personale - Pulizia - posizione.

Cons:

Colazione da migliorare un pochino .

2026-08-07 via Nuitee
D
Daniël solo_traveller nl
4
Noisy lobby room, not what we expected
Pros:

Staff was friendly and helpful. Shower was good and warm

Cons:

We booked this hotel because it would be quiet. Unfortunately, we had a room downstairs next to a noisy lobby and an annoying zooming electricity box. Not quite at all. We had to sleep with earplugs to prevent waking up in the night by fellow hotel guests.

So, the other reviews regarding the quietness are maybe true for other rooms but definitely not ours. Same holds for the location. In comparison to our other stays in Cusco the location was ok instead of good. Lots of better options in the center.

Regarding the breakfast: they did their best but it was average at best. My girlfriend is lactose intolerant and could only eat the fruit. But maybe not fair to write the hotel off on a lactose allergy.

2026-08-06 via Nuitee
S
Sergio Jg solo_traveller es
10
Pros:

No puedo estar más agradecido a la gente que trabaja en este hotel. La estancia de tres noches que tuvimos con ellos fue increíble, tras estar ahí nos íbamos dos noches fuera y nos permitieron seguir dejando maletas para recogerlas a la vuelta. Pero no solo la cosa quedó ahí, el día que teníamos que volver a por las maletas, nos hicieron el favor de ir a recogernos la ropa de la lavandería, que no llegábamos a tiempo de recogerla.
Están para ayudarte en todo lo que necesites, y además el hotel está súper bien. Camas amplias y cómodas, desayuno personalizado que te llevan a la habitación, te ofrecen te en la recepción siempre que quieras... Si os cuadra en presupuesto no lo dudeis.

2026-08-06 via Nuitee
J
JULIAN ALBERTO solo_traveller es
9
Pros:

Un hotel como mi casa.
Personal atento y siempre dispuesto a ayudar, están pendiente de todo.
Se preparan bolsas de desayuno para las excursiones. El desayuno comienza sobre las 6:15 y te lo llevan a la habitación, bastante completo.
Habitación amplia y camas grandes.
Buena ubicación situado en el Barrio de San Blas, tranquilo y próximo a los puntos de interés.
Servicio de recogida para el aeropuerto perfecto y por sólo 20 soles.
Un hotel excelente que volvería de nuevo si fuera a la ciudad.

Cons:

Para ser perfecto total me hubiera gustado que hubiese gel de baño en lugar de jabón en pastillas.

2026-08-05 via Nuitee
L
Laura e Paolo solo_traveller it
9
2026-08-04 via Nuitee
L
Lucas couple dk
9
Fabelagtigt ophold - klar anbefaling
Pros:

Renligheden og faciliteterne var i top. Der var varmt vand i badet, hvilket man ikke får alle steder. Personalet var rigtig søde og vi fik lov til at få vores baggage opbevaret gratis i deres luggage room imens vi var på fire dages inca trail. Kan varmt anbefale det her hotel.

Cons:

Det eneste vi havde en finger at sætte på var morgenmaden. Den var ikke super god, men det er også den eneste grund de får en 9’er og ikke en 10’er.

2026-08-03 via Nuitee
V
Vitor couple br
9
Great staff and breakfast, cozy facilities. Slightly far from points of interest.
Pros:

Staff was extremely polite, kind and helpful. Breakfast was hearty and it was nice to have the option of eating in the cafeteria or the room. The facilities were pleasant, specially with the tea served throughout the day.

Cons:

The location wasn't the best, it was quite the walk to reach the historical center and there were few close options for restaurants and convenience stores.

2026-08-03 via Nuitee
A
Angelique couple nl
8
Goed hotel om Cuzco te ontdekken
Pros:

De locatie is goed, personeel vriendelijk en behulpzaam. Ontbijt super. Centrum ligt op ongeveer 15 minuten lopen, is prima te doen.

Cons:

De eerste nacht hebben we veel last gehad van omgevingsgeluiden zoals blaffende honden. Daar kan het hotel niets aan doen, maar het irriteerde op een gegeven moment wel.

2026-08-03 via Nuitee
T
Tim extended_group ar
1
2026-08-02 via Nuitee
D
diaz chacon couple pe
7
2026-08-02 via Nuitee
J
jesse solo_traveller ca
9
Pros:

It was really clean, staff amazing a d 24hours available 👌🏽
Room service for food 💎

Cons:

The walls are made of paper meaning you can heat everything from the outside :(

2026-08-02 via Nuitee
Ömer solo_traveller gb
10
2026-07-25 via Nuitee
C
Christopher solo_traveller fr
10
Pros:

Le personnel est toujours prêt à vous apporter votre aide et à répondre à vos besoins
Nous devions y passer 3 jours, nous y sommes finalement restés 5

2026-07-25 via Nuitee
Ömer solo_traveller gb
10
2026-07-25 via Nuitee
R
Robert solo_traveller us
10
2026-07-25 via Nuitee
L
Lončarić solo_traveller hr
10
Pros:

Ljubazno osoblje, čisto, dobra lokacija.

Cons:

Sve super.

2026-07-23 via Nuitee
P
Przemarl solo_traveller pl
9
Pros:

Bardzo miła i sympatyczna obsługa. Śniadania podawane do pokoju. Lokalizacja - trochę oddalony od centrum. Hotel przechował nasze bgaże podczas trzydniowej wycieczki po Świętej Dolinie za co jestem bardzo wdzięczny.

Cons:

Jedyny minus to taki, że niektóre pokoje nie posiadają okien na zewnątrz a jedynie na wewnętrzny korytarz.

2026-07-23 via Nuitee
P
Przemarl solo_traveller pl
9
2026-07-23 via Nuitee