Hotel Indigo London - Kensington by IHG

Hotels
Hotel Indigo
9 (2051 reviews)
34-44 Barkston Gardens , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Room too small
Poor ventilation

Categories

Cleanliness
8.58
Some reviews mentioned concerns over room quality and odor.
Service
9.55
Numerous reviews highlighted friendly and helpful staff.
Location
9.59
Multiple reviews praised the excellent location.
Room Quality
8.04
Various comments noted issues with room size and comfort.
Amenities
8.57
General positive feedback on available amenities.
Value for Money
8.53
Some guests felt the price was high for the quality provided.
Food and Beverage
9.58
Breakfast received praise for variety and quality.
Overall Experience
9.55
Most guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Central Location near Earl’s Court Tube Station
The Hotel Indigo London Kensington is perfectly located just a 2-minute walk from Earl’s Court Tube Station, making it convenient for guests to explore the vibrant Royal Borough of Kensington and Chelsea.

Chic Boutique Rooms with Modern Amenities
Individually designed rooms at Hotel Indigo offer a unique and stylish stay, complete with modern amenities such as a TV, free minibar, and iPod docking station. Guests can indulge in luxury with Aveda toiletries and rain showers for a relaxing experience.

Fine Dining at Theo's Simple Italian Restaurant
Guests can savor delicious meals at Theo's Simple Italian Restaurant, known for its freshly prepared dishes. Whether it's breakfast, lunch, or dinner, the restaurant offers a delightful culinary experience for guests to enjoy.

Experience the best of London with a stay at Hotel Indigo London Kensington. Book now to enjoy a luxurious stay in the heart of the city.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2051 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
S
Sedat family_with_children gb
8
Good value
Pros:

Good location & price. Breakfast was good as well.

Cons:

Probably due to the extremely hot weather, the rooms were never cold enough with the central A/C.

2026-05-30 via Nuitee
T
tita couple it
4
Pros:

letto comodo

Cons:

la supponenza e scarsa disponibilità della reception

2026-05-30 via Nuitee
S
Sebastian couple ie
10
2026-05-29 via Nuitee
J
Jerimiah family_with_children us
8
Location; Breakfast; Modern
Pros:

Great breakfast value - multiple choices made to order! Excellent location next to Earl's Court station with multiple transport lines, but on a quiet street. Friendly and helpful staff. Freshly renovated rooms.

Cons:

Bathroom fan didn't work, so the room felt damp.

2026-05-29 via Nuitee
A
Arvid solo_traveller no
9
2026-05-28 via Nuitee
K
Kristine solo_traveller no
8
2026-05-27 via Nuitee
M
Martin family_with_children gb
10
2026-05-26 via Nuitee
S
S A Johnston solo_traveller gb
9
First visit
Pros:

Room very clean and fresh and comfortable. Staff very pleasant and helpful especially Roger in the dining room.

Cons:

Toilet would not flush properly. Reported each morning and fixed during the day but this appeared to be an ongoing issue. (Room 607). Also, room was situated in the basement so window looked up to pavement level.

2026-05-26 via Nuitee
D
Diane couple us
8
Kensington is lovely
Pros:

Location is wonderful. Close to nice coffee shops and the Tube. Bar was very nice and a good place to hang at the end of the day.

Cons:

The building seems to have been formed by combining stand alone buildings. This meant that there were some steps to negotiate when walking to rooms from the elevator

2026-05-24 via Nuitee
J
John couple gb
9
Perfect hotel for a short stay in London.
Pros:

The location was perfect.
Especially being so need the tube and getting around.
The Hotel is really nice with great bar.

Cons:

Nothing

2026-05-24 via Nuitee
H
Henry family_with_children au
10
Very good stay in central London.
Pros:

Very good and excellent variety

2026-05-24 via Nuitee
S
Sarah family_with_children ch
8
2026-05-23 via Nuitee
M
Meike family_with_children de
9
Sehr nettes Hotel in perfekter Lage.
Pros:

Das Personal ist nett und hilfsbereit.
Die Lage ist klasse und es ist sehr ruhig dort. Wir waren zum 2. Mal dort.
Die Größe des Zimmers ist für 3 Personen gut.
Das Frühstück ist super.
Wir kommen bestimmt gern wieder.

Cons:

Die Lüftung war recht laut.

2026-05-21 via Nuitee
K
Katja solo_traveller fi
8
Pros:

Sijainti oli loistava lähellä metroasemaa. Vaikka huone oli kadulle päin, se oli rauhallinen. Liikenteen melua ei kuulunut. Aamupala oli hyvä ja henkilökunta ystävällistä.

Cons:

Olisin kaivannut vuoteeseen toista peittoa, mutta vain viltti oli saatavilla. Huone olisi voinut olla siistimpi.

2026-05-21 via Nuitee
S
Salvatore family_with_children it
9
Hotel da consigliare per un soggiorno a Londra…bello, pulito, centrale ma lontano dal caos (c’è di tutto vicino), metro
Pros:

Tutto

Cons:

Niente

2026-05-20 via Nuitee
J
Joanna solo_traveller gb
7
Great place to stay for girls weekend.
Pros:

Very central. Close to the tube.

2026-05-18 via Nuitee
A
Aleksandra solo_traveller pl
9
Pros:

Bardzo dobra lokalizacja przy Earls Court i przyjazny,pomocny personel.

2026-05-16 via Nuitee
M
Mareen couple de
7
Gutes Stadthotel mit fabelhaftem Frühstück
Pros:

Die Lage
Das Frühstück

Cons:

Keine Heizung im Bad
Wir haben gefroren
Keine deutschen Sender

2026-05-16 via Nuitee
M
mehdi extended_group cy
7
Good and simple place
Pros:

Mrs Noushin was extremely helpful and understanding

Cons:

Breakfast was too crowded and very active staff but not enough staff to support rush hours

2026-05-16 via Nuitee
M
Marián family_with_children sk
10
Pros:

Poloha hotela

2026-05-16 via Nuitee