Hotel Indigo London - Kensington by IHG

Hotels
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Hotel Indigo
9 (2058 reviews)
34-44 Barkston Gardens , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Room too small
Poor ventilation

Categories

Cleanliness
8.58
Some reviews mentioned concerns over room quality and odor.
Service
9.55
Numerous reviews highlighted friendly and helpful staff.
Location
9.59
Multiple reviews praised the excellent location.
Room Quality
8.04
Various comments noted issues with room size and comfort.
Amenities
8.57
General positive feedback on available amenities.
Value for Money
8.53
Some guests felt the price was high for the quality provided.
Food and Beverage
9.58
Breakfast received praise for variety and quality.
Overall Experience
9.55
Most guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Central Location near Earl’s Court Tube Station
The Hotel Indigo London Kensington is perfectly located just a 2-minute walk from Earl’s Court Tube Station, making it convenient for guests to explore the vibrant Royal Borough of Kensington and Chelsea.

Chic Boutique Rooms with Modern Amenities
Individually designed rooms at Hotel Indigo offer a unique and stylish stay, complete with modern amenities such as a TV, free minibar, and iPod docking station. Guests can indulge in luxury with Aveda toiletries and rain showers for a relaxing experience.

Fine Dining at Theo's Simple Italian Restaurant
Guests can savor delicious meals at Theo's Simple Italian Restaurant, known for its freshly prepared dishes. Whether it's breakfast, lunch, or dinner, the restaurant offers a delightful culinary experience for guests to enjoy.

Experience the best of London with a stay at Hotel Indigo London Kensington. Book now to enjoy a luxurious stay in the heart of the city.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2058 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
L
Liv Anne Drangsland • couple • no
8
Pros:

Perfekt lokasjon. Gode senger. Hyggelige ansatte.

Cons:

Bodde i øverste etasje. Kun heis til nest øverste etasje, så måtte bære tung koffert opp og ned en veldig bratt trapp.

2026-06-19 • via Nuitee
B
barbara • family_with_children • it
7
2026-06-17 • via Nuitee
I
Irina • family_with_children • it
7
Pros:

Mi è piaciuta molto la colazione e lo staff della sala ristorante/bar. Super gentili e sorridenti. La posizione top!

Cons:

Non mi è piaciuta la posizione della nostra stanza, piano seminterrato e praticamente senza finestre. C’è una finestra che dava sul muro della casa adiacente. Non si poteva regolare l’aria condizionata. O morivi di freddo oppure chiedevi di spegnere e a quel punto non avevi alcun ricircolo d’aria. Anche il check in era un po’ lento. Senza parlare che abbiamo prenotato per 3 persone e quando la sera siamo entrati in stanza mancava il terzo letto. Abbiamo dovuto aspettare che preparassero il letto, alle 21.30 di sera. Questa cosa è stata poco gradevole per noi.

2026-06-16 • via Nuitee
F
Frank • couple • ch
10
2026-06-14 • via Nuitee
S
susan • extended_group • se
8
Pros:

Staff was super helpful and friendly. Tge location was close to tge tube ad well as some excelllent pubs. Also large deluxe room easily fit the three of us.

Cons:

If we had to find anything that vould be inproved, the Bed and pillows was a bit hard.

2026-06-14 • via Nuitee
S
Somaya • extended_group • se
9
Pros:

Bra läge, bra och fina rum samt bra service

2026-06-13 • via Nuitee
M
Meixuan • couple • cn
9
2026-06-13 • via Nuitee
L
Linda • family_with_children • se
10
2026-06-12 • via Nuitee
K
Kazmuz • couple • gb
10
Lovely hotel a credit to the Group and in a great spot
Pros:

The location is perfect with tube and buses on the doorstep and loads of shops. Room was big and very quiet.

Cons:

Nothing

2026-06-12 • via Nuitee
M
Martina • family_with_children • de
8
2026-06-12 • via Nuitee
B
Blanka • family_with_children • pl
9
2026-06-10 • via Nuitee
A
Axel • solo_traveller • at
7
Pros:

Tolles Frühstück, super Lage

Cons:

Zimmer im Keller ohne zu öffnende Fenster, Zimmerwechsel erst nach intensiver Urgenz und einer weiteren unzumutbaren Nacht

2026-06-08 • via Nuitee
R
Ricardo • family_with_children • pt
9
2026-06-07 • via Nuitee
C
Carl • family_with_children • us
8
Traveling with three generations. Had a wonderful stay …highly recommended
Pros:

Great breakfast, attentive staff , great location

2026-06-05 • via Nuitee
O
OKAN • family_with_children • tr
8
Decent stay
Pros:

Location is excellent, minutes walk to subway, food, markets, pubs. Staff is very helpful on everything, especially staff who serve breakfast. Breakfast is excellent and more than enough

Cons:

Hotel is not baby friendly, you have to carry strollers and luggages over stairs while entering the hotel. Good for families with kids 5 and older, or couples with no kids

2026-06-04 • via Nuitee
C
Can • family_with_children • tr
9
2026-06-04 • via Nuitee
K
Karim • solo_traveller • fr
9
Rien à dire
Pros:

L’équipe leur gentillesse et la qualité de petit déjeuner et son choix très larges

Cons:

Pas de brosse pour les toilette ??? On fait comment ?? C’est une base

2026-06-01 • via Nuitee
S
Sara • solo_traveller • it
8
Pros:

Posizione ottima, colazione ricca, abbondante e con un sacco di scelta.
Camere pulite, bagno super confortevole

2026-06-01 • via Nuitee
M
Michael • extended_group • at
5
Pros:

Die gute Lage, der Bar und Restaurant Bereich sind top !

Cons:

An warmen Tagen nicht zu empfehlen. Schlechte Klimatisierung der Zimmer. Zimmer im 5 Stock wie in der Sauna :-(

2026-05-31 • via Nuitee
I
ismael • family_with_children • fr
3
i will not recommend this hotel to any of my friends.
Pros:

Actually, none of it.

Cons:

All of it. The room was dark with poor AC.

2026-05-31 • via Nuitee