Grand Mercure Jakarta Harmoni

Hotels
•
Grand Mercure
9.4 (739 reviews)
Jl. Hayam Wuruk No.36-37 , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Cons:
Limited Breakfast Choices
High Price

Categories

Cleanliness
9.29
Room is clean, toilet is clean, but some reports of issues with furniture.
Service
9.96
The staff are consistently described as supportive, friendly, and helpful.
Location
9.8
Highly convenient location close to business district and attractions.
Room Quality
9.25
Rooms are comfortable but some mentions of issues and expensive price.
Amenities
9.28
Standard amenities for this hotel tier with some areas needing upgrades.
Value for Money
9.04
Considered expensive but some guests feel it is justified.
Food and Beverage
8.79
Breakfast selection is limited and cold food reported.
Overall Experience
9.76
Generally positive experiences but with some critical points about specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Luxurious Accommodation

Indulge in the warm ambiance of Grand Mercure Jakarta Harmoni's well-appointed rooms offering modern amenities like a multimedia connector and a flat-screen cable TV. Enjoy the convenience of in-room facilities such as a minibar, fridge, and coffee/tea-making provisions. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay.

Relaxation and Wellness

Unwind with a soothing body massage or rejuvenate at the on-site spa and wellness center. Stay active with complimentary access to the fitness center, complete with professional trainer services. The hotel's commitment to guest well-being extends to the availability of luggage storage, safety deposit boxes, and a 24-hour front desk for your convenience.

Diverse Dining Options

Savor a delightful culinary journey at the Crystal Lounge or opt for a casual dining experience at the Harmoni Square Coffee Shop. For breathtaking city views and a delectable menu, head to the Sky Lounge. Don't miss out on the Coffeelicious Outdoor Cafe's array of drinks and snacks, perfect for a quick refreshment.

Experience luxury and comfort at Grand Mercure Jakarta Harmoni. Book your stay now for an unforgettable hotel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 739 reviews
Cleanliness: 9.29
Service: 9.96
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.04
Food and Beverage: 8.79
Overall Experience: 9.76
N
Nurhayati • couple • id
9
2026-05-26 • via Nuitee
S
Sandra • couple • nl
9
Mooi hotel en centraal gelegen in Jakarta
Pros:

Geweldig personeel, heel vriendelijk. Heerlijke hotelkamer met ruime bedden. Je kon echt lekker eten in het restaurant, het ontbijt vond ik zelf wat minder, omdat ik het Westerse ontbijt onvoldoende vond. Maar diner is super. Het hotel is centraal gelegen tussen het Monas en de oude VOC wijk. Bushalte is bijna voor het hotel.

Cons:

Het Westerse ontbijt vond ik wat karig. Voor het hotel word er een metro aangelegd, daar heb je wel wat last van. Niet qua lawaai, maar eerder dat het daar druk wordt met het verkeer.

2026-05-26 • via Nuitee
I
Ismanizan • solo_traveller • my
9
2026-05-24 • via Nuitee
M
Masayuki • solo_traveller • jp
1
2026-05-23 • via Nuitee
Y
yudithn2016 • Family
10
Amazing Family-Friendly Hotel with Wonderful Staff and Pools
Pros:

We had a wonderful stay at this hotel! All the facilities were excellent, clean, and very well maintained. The staff were super nice, welcoming, and always ready to help with a smile. They were especially very child-friendly, which made our family feel comfortable and relaxed throughout the stay.

The pools were amazing — clean, spacious, and perfect for both kids and adults to enjoy. My children absolutely loved spending time there! Overall, it was a very pleasant experience, and we would definitely love to come back again. Highly recommended for families!

2026-05-16 • via Tripadvisor
K
Khalid • extended_group • my
10
Good place to say
Pros:

I love room 702

2026-05-04 • via Nuitee
M
Mohamed Rosli • couple • my
5
2026-05-04 • via Nuitee
S
Strangerreffie • Business
10
Excellent service by FO
Pros:

Great experience with staff and the room is excellent

2026-04-28 • via Tripadvisor
T
tusars181 • Business
8
Very nice
Pros:

Stay is good, but rooms are very small

2026-04-24 • via Tripadvisor
Q
Qalit • solo_traveller • sa
9
لاشي
Pros:

حلوه

Cons:

مكان 👍

2026-04-24 • via Nuitee
S
Safari08023220252 • Business
10
Stay experience
Pros:

Good place and serve and food beverage

2026-04-21 • via Tripadvisor
D
Departure25156298736 • Business
10
Overall Nice and comfy
Pros:

For the meeting so comfort and very nice, and for the bedrooms so comfy

2026-04-21 • via Tripadvisor
S
Stephan • couple • id
8
2026-04-21 • via Nuitee
W
W8454MEmuhammada • Business
10
Great
Pros:

Great stay. Affordable and comfortable

2026-04-11 • via Tripadvisor
V
Vacation63948211891 • Business
10
Nice stay
Pros:

Always happy stay here, staff very humble, room clean and spacious

2026-04-10 • via Tripadvisor
9
929rainab • Solo travel
10
solo friendly
Pros:

good place for solo travel, recommend~

2026-04-10 • via Tripadvisor
7
718aisyahn • Business
10
Comfortable stay with great service for a business trip
Pros:

i had a pleasant stay during my business trip. the hotel is well located and easy to access, which made my schedule much smoother. the room was clean, comfortable, and quiet perfect for resting after a long day. the staff were friendly and responsive, always ready to help when needed.

in terms of value, it’s definitely worth it considering the facilities and service quality. overall, a solid choice for business travelers looking for convenience and comfort.

2026-04-10 • via Tripadvisor
P
pakpahan • couple • us
10
I was enjoying stay in this hotel with good services. All staffs are friendly and initiated. The hotel was clean. The be
Pros:

The facilities.

Cons:

Food was ok.

2026-04-08 • via Nuitee
T
tetiandrianis • Family
10
Good
Pros:

Very comfortable and recommended for family trip

2026-04-06 • via Tripadvisor
2
243estia • Family
10
Nice stay
Pros:

Nice experience stay at grand mercure harmoni

2026-03-23 • via Tripadvisor