Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location near train station/airport and quiet surroundings
Comfortable beds and generally clean/spotless rooms
Friendly and helpful bar/restaurant staff
High-quality food, great coffee and attractive bistro options
Convenient online check-in, Netflix and in-suite coffee machine
Cons:
Some guests felt it lacked traditional hotel reception/human contact (portal-only check-in)
Occasional lack of evening meal availability on arrival
Small rooms and bathrooms for some units; reports of poor water pressure and mildew
No fridge in some rooms and rooms being too warm
Extra costs (per-person breakfast, refundable security deposit) affecting value

Categories

Cleanliness
8.6
Mostly praised as clean and spotless in several reviews, though one report noted mildew in the shower and some shoddy plumbing.
Service
7.8
Staff at the bar and restaurant are described as lovely and helpful, but multiple guests cited a lack of greeting, minimal human contact and mostly portal-based interactions.
Location
9.2
Consistently praised: ideal for train access to Edinburgh, close to airport and local amenities, quiet setting and pleasant grounds.
Room Quality
8.2
Beds are frequently described as very comfortable and some rooms are spacious and beautiful, but a few guests reported very small rooms, tiny showers and plumbing issues.
Amenities
8
Good on-site bar/restaurant, coffee machine in suites and Netflix on TV mentioned positively; negatives include no fridge in some rooms, warm rooms and lighting issues on the deck.
Value for Money
7.8
Generally positive food and setting, but some guests flagged extra costs (per-person breakfast, refundable security fee) and limited included breakfast options affecting perceived value.
Food and Beverage
9
Frequently highlighted as excellent — lovely meals, great coffee and pizza; though there are isolated reports of no evening meal being available on arrival.
Overall Experience
8.6
Many guests report wonderful stays, friendly staff and a relaxing location balanced by a subset of disappointed guests who expected more traditional hotel service and encountered facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:04

Property Description

Stately Georgian Architecture and Peaceful Surroundings
Bankton House offers a tranquil escape with its elegant Georgian architecture and serene surroundings.

Luxurious Individually Styled Rooms
Indulge in luxury with uniquely designed rooms featuring upscale furniture, flat-screen TVs, and picturesque views of the gardens or woodlands.

Dining and Convenience
Savor delicious home-cooked meals at the on-site restaurant, sourced from local ingredients, and unwind at the lounge bar or beer garden.

Experience the perfect blend of luxury and convenience at Bankton House - book your stay now for an unforgettable retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Location

Guest Reviews

8.4
Based on 345 reviews
Cleanliness: 8.6
Service: 7.8
Location: 9.2
Room Quality: 8.2
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 8.6
S
Samantha • couple • gb
1
Never given a bad review before but this place left me fuming
Cons:

When we arrived everything was closed. Had to phone someone and get talked through checking in. Then had to do some online check in. Took ages to actually get into the place. Later on we saw other guests struggling to check in. Then a member of staff finally arrived and had a really bad attitude with everyone that mentioned how bad checking in was. She was rude, patronising and argumentative as if we were all in the wrong and that this is normal with hotels. There was no staff to help with anything, no security in place, no food options as everything was closed. We asked to be refunded so we could go somewhere with actual hotel amenities but were denied so had to stay there in a very awkward situation. Definitely would not recommend staying here. The woman we dealt with clearly has no idea how other hotels are run and she should not be dealing with customers with that attitude…

2026-10-17 • via Nuitee
J
Johan Gert • couple • nl
7
2026-10-16 • via Nuitee
R
Ravel • couple • fr
10
Pros:

L'accueil exceptionnel de la personne sur place qui malgré la barrière de la langue s'est montrée très souriante, professionnelle et disponible.

Cons:

Dommage de ne pas avoir beaucoup de possibilités de manger en arrivant à 19 heures.

2026-10-15 • via Nuitee
E
Ersin • solo_traveller • de
8
2026-10-10 • via Nuitee
E
Eric • couple • us
9
Very nice rooms. Recommended.
Pros:

The room was beautiful and clean. The setting was absolute charm. I strongly recommend it.

Cons:

I really didn't appreciate having to pay a deposit that was more than my whole stay.

2026-10-07 • via Nuitee
J
Jon • solo_traveller • gb
10
2026-09-17 • via Nuitee
I
ian • couple • gb
8
Pros:

The lodges were newly refurbished rooms that were very clean and renovated to a high standard. Excellent shower. The restaurant food was very nice.

Cons:

We booked house keeping for Saturday but they didn't come until Sunday. The noise levels from the next apartment along were not great (lodge 1 I think). We could hear there Radio/TV quite late and first thing in the morning.

2026-09-15 • via Nuitee
M
Michael • couple • gb
8
Nice place and I would stay again.
Pros:

Great location for a trip to Stirling and meeting family.

Cons:

Room floors could have been cleaner. Everything else was very nice though.

2026-09-15 • via Nuitee
J
John • solo_traveller • gb
9
Hidden Gem
Pros:

The staff were very nice and welcoming, the food was excellent and well priced. My lodge had everything you would need, fresh and cleaned. A hidden gem

Cons:

Not very much I could say.

2026-09-12 • via Nuitee
N
Nicole • couple • de
9
Wir haben uns wohl gefühlt, Bahnhof war 300 m entfernt.
Pros:

Wir fühlten uns wie in einer anderen Zeit. Wir hatten ein großes Zimmer, ausreichend Ablageflächen und Kleiderschrank. Das Bad war groß, mit Badewanne. Das Essen im Restaurant war unglaublich lecker!

Cons:

Das es keine Rezeption gibt und wir nicht wussten, an wen man sich wenden sollte, wenn etwas wäre. Leider gab es kein Frühstück. Dafür hat uns die Bedienung einen super Tipp in Edinburg gegeben, Calton Cafe!

2026-09-09 • via Nuitee
K
Karen • family_with_children • gb
3
Disappointing for the price I paid per night.
Pros:

Location

Cons:

The toilet seat was broken and the shower screen was broken and did not close properly. The towel rail was rusty. There was a coffee machine but no kettle and no crockery available to make a cup of tea, if you did not like coffee then there were no other options. The breakfast to go was very overpriced and consisted of a croissant, a yogurt pot, a ready made porridge pot and a can of J20 - at £14pp I would have expected to have a choice of what was available and felt that the item was overpriced. The advert did not match the accommodation as it stated a lodge and we arrived and were housed in the main building. There was no access to the outside area as this was only available to those who were housed in the lodges. Whilst friendly, the staff were not around much to give any feedback regarding the broken/rusty items in the bathroom. Overall I was disappointed with the accommodation and felt it did not match the price I paid for the stay.

2026-08-30 • via Nuitee
A
Adam • family_with_children • au
9
Was the perfect fit
Pros:

It was just perfect! Comfy beds - great location and great restaurant

Cons:

Wasn’t a lot

2026-08-24 • via Nuitee
R
RudyTraveller • solo_traveller • gb
9
Pros:

The staff were very polite and friendly. The location is very good .

Cons:

The bathroom was a renovated and fabulous but in shower there was no rack of anything to keep your shower gel etc. Further the check in time being 4pm , I personally felt it is too late.

2026-08-23 • via Nuitee
B
Botha • solo_traveller • gb
9
Would definitely recommend and book again.
Pros:

Booked this for my husband as he travelled for work, he said it was fantastic.

2026-08-21 • via Nuitee
B
Brize • solo_traveller • gb
10
2026-08-17 • via Nuitee
M
Maureen • couple • gb
10
it was a lovely setting with lovely staff and friendly people
Pros:

it was a lovely rural place to stay easy location

Cons:

nothing

2026-08-15 • via Nuitee
S
Sunita • couple • gb
1
2026-08-14 • via Nuitee
D
Deborah • solo_traveller • gb
8
Very good.
Pros:

Very new and modern. Very private and self contained. Very clean. Very comfortable.

Cons:

Because of the layout, no bedside tables or shelves.

2026-08-10 • via Nuitee
C
Cathy • couple • gb
9
Brilliant , clean cosy friendly and we enjoyed staying here thanks
Pros:

It was clean , comfy and the staff were polite friendly and I would definitely go back as their is also a restaurant and a pub part in the hotel we didn’t need to think about supper after we had been out all day . Our first night we order a take away pizza and chips and watched a movie . Was peaceful . You can also order breakfast .overall it was great

Cons:

Sorry couldn’t find anything

2026-08-10 • via Nuitee
A
Anthony • solo_traveller • gb
10
Pros:

The location was close to the railway station, and the airport

Cons:

Everything was good

2026-08-10 • via Nuitee