Holiday Inn Express - Times Square South by IHG

Hotels
•
Holiday Inn Express
8.6 (2784 reviews)
60 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Free coffee and tea
Cons:
Inconsistent cleanliness
Small rooms
Breakfast quality could improve

Categories

Cleanliness
7.86
Some issues noted with room cleanliness, such as broken drawers and inconsistent servicing.
Service
9.83
Staff were friendly and accommodating, despite some issues with room readiness.
Location
9.87
Multiple reviews praised the hotel's location for near attractions and ease of access.
Room Quality
7.32
Small room sizes mentioned and dated facilities, which impacted the experience.
Amenities
8.85
Free coffee and tea services and basic amenities provided.
Value for Money
8.31
The hotel is considered expensive for the quality offered, impacting perceived value.
Food and Beverage
7.86
Breakfast quality was noted to be below standard, though offerings were varied.
Overall Experience
8.93
A solid experience overall, blending good location and service with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location
Located in the heart of the Fashion District, Holiday Inn Express - Times Square South is just a short walk from iconic landmarks like Times Square and the Empire State Building.

Modern Amenities
Each room is equipped with a flat-screen TV, cable channels, and coffee/tea facilities for your comfort. Enjoy the convenience of free WiFi access and en suite bathrooms with a hairdryer.

Exceptional Services
Benefit from a 24-hour front desk, fitness center, and business center with copy and fax services. Take advantage of additional perks such as dry cleaning services during your stay.

Ready to experience the best of New York City? Book your stay at Holiday Inn Express - Times Square South now!

Important information:

Guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 67.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 2784 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.87
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
R
Roman • solo_traveller • us
8
2026-05-28 • via Nuitee
S
S. • extended_group • nl
4
Helaas geen aanrader.
Pros:

De ligging is super! Metrostation op korte afstand. Vriendelijk personeel. Gratis flesjes water bij aankomst. Gelukkig niet alleen zoetigheid bij het ontbijt, maar ook havermout/cornflakes/vers fruit (foto van de ontbijtruimte die bij dit hotel staat, is niet van dít hotel). Er waren zakjes beschikbaar om ontbijt mee te nemen.

Cons:

Tijdens ons 5-daags verblijf hadden we 4 dagen koud water om te douchen. 3x gemeld bij de receptie. Op advies de manager gemaild. Kregen erg snel een zeer vriendelijke reactie. Uiteindelijk wel een gedeeltelijke refund gekregen. Máár: schijnbaar is tussen 0.00 en 5.00 uur sowieso geen heet water beschikbaar… en dat voor een hotel…hoe dan?? (Wij waren overigens láter met douchen.)
Bij het ontbijt waren alleen kartonnen bordjes/kommen “servies”, het plastic bestek was apart verpakt in, jawel, plastic. Dat leverde een berg afval op wat ook niet gescheiden weggegooid kon worden in de aan de buitenkant erg onsmakelijke afvaltonnen die in de ontbijtruimte stonden.
De kamer was ruim, helaas met vloerbedekking en geen rekje om het koffer op te leggen. Gestofzuigd is er niet. De watervlekken op het sanitair bij aankomst waren bij vertrek nog steeds aanwezig. De wc-deksel was los. Het laken over de matras was niet gestreken zodat je al denkt: heeft hier al iemand gelegen? Bedden waren voor ons te kort en zijn te smal om fatsoenlijk met 2 personen in te liggen.
Onze kamer zou een grondige update mogen krijgen.

2026-05-27 • via Nuitee
B
Blandine • family_with_children • fr
8
Pros:

Très bien situé

Cons:

Bruits extérieurs

2026-05-26 • via Nuitee
Ковалів • family_with_children • us
8
2026-05-25 • via Nuitee
W
Wyss • solo_traveller • ar
10
Pros:

La ubicación es su gran atributo. Pero el trato del personal es también un punto a destacar. También el desayuno: super variado.

2026-05-22 • via Nuitee
G
Giuseppe • extended_group • it
7
Pros:

Buona colazione e salata. Posizione a due passi dalla metro e da bryant park

Cons:

Dimensioni stanza. Camera un po' vetusta.

2026-05-21 • via Nuitee
M
Mirna • family_with_children • ca
3
Pros:

Staff was super nice, location was w.

Cons:

The rooms was extremely dirty. The floors outside were cleaner.

2026-05-19 • via Nuitee
L
Laura • solo_traveller • fr
8
Pros:

La localisation, le café à disposition toute la journée et la possibilité d'utiliser le refectoire le soir.

Cons:

L'hotel meriterai un raffraichissement (papier peint qui se décolle, bosses sur la moquette).
Cependant c'est très propre!

2026-05-18 • via Nuitee
E
Eleonora • solo_traveller • it
3
Cons:

Non mi hanno mai reso i soldi della caparra, la stanza al nostro arrivo aveva la moquette tutta bagnata! Fa schifo

2026-05-15 • via Nuitee
A
Amrita • solo_traveller • in
7
2026-05-15 • via Nuitee
J
JORGE • family_with_children • es
8
Muy buena opción para una visita express a NY
Pros:

La excelente ubicación. El desayuno está muy correcto, mejor de lo esperado. El personal muy amable. Te dejan snacks y agua en la habitación, lo cual es muy de agradecer. Y la limpieza muy top.

Cons:

Se nota el desgaste, necesitaría una renovación, especialmente en los baños y zona de desayuno. La habitación triple que pedimos se queda algo escasa de tamaño. Estuvimos en la última planta (19) y se escuchaba bastante el ruido de las máquinas de aire. Si reserváis, indicad que no sea en la planta 19.

2026-05-13 • via Nuitee
A
Agnieszka • extended_group • pl
8
Great location + comfortable beds + nice breakfast
Pros:

Lokalizacja + śniadanie w cenie + wygodne łóżka + bezkosztowo przechowywanie bagażu

2026-05-12 • via Nuitee
M
Maria • solo_traveller • it
7
Pros:

La posizione

Cons:

Niente

2026-05-12 • via Nuitee
K
Kenez • extended_group • hu
5
2026-05-12 • via Nuitee
K
Kuba • couple • cz
10
Nejlepší ubytování za tu cenu
Pros:

Ubytování je kousek od Empire State. Luxusní snídaně ve stylu sněz co můžeš a klidně vem sebou. Po celý den možnost kávy a čaje zadarmo. Wifi super. Kousek od metra apod. Můžu jen doporučit lidem co sem jedou.

2026-05-12 • via Nuitee
W
Waseem1807 • solo_traveller • gb
8
2026-05-11 • via Nuitee
I
Ilmike • extended_group • it
9
Ottimo
Pros:

Ottima posizione ,pulizia, velocità e cordialità ,

Cons:

La colazione va arricchita ma cmq piacevole

2026-05-10 • via Nuitee
B
Brendan • couple • au
10
2026-05-10 • via Nuitee
R
Rubén • solo_traveller • es
10
Pros:

La ubicación,está muy cerca de Time Square andando 5 minutos.Hay sitios de comida y para tomar algo alrededor del hotel y tiene varias estaciones de metro cerca al igual que la estación de tren que te lleva al aeropuerto. El desayuno buffet está bien es variado y hay café gratis las 24 horas. Buena relación calidad precio. Recomendable

Cons:

Tanto las habitaciones como el hotel se ven un poco antiguos pero no es problema cumple las expectativas.

2026-05-09 • via Nuitee
M
Maria Kjær • extended_group • dk
8
Udemærket hotel med en god beliggenhed hvis man ikke forventer luksus
Pros:

God beliggenhed. Udemærket morgenmad. Venligt personale. Bolcher og popcorn i receptionen samt kaffe og te i køkkenet.

Cons:

De begyndte at fjerne morgenmaden 9.28 selvom der var masser af mennesker som spiste. Hotellet trænger til en opdatering. Gulvtæpper, vægge og lofter var slidte. Sengen var lidt hår.

2026-05-09 • via Nuitee