Holiday Inn Express - Times Square South by IHG

Hotels
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Holiday Inn Express
8.6 (2789 reviews)
60 West 36th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Free coffee and tea
Cons:
Inconsistent cleanliness
Small rooms
Breakfast quality could improve

Categories

Cleanliness
7.86
Some issues noted with room cleanliness, such as broken drawers and inconsistent servicing.
Service
9.83
Staff were friendly and accommodating, despite some issues with room readiness.
Location
9.87
Multiple reviews praised the hotel's location for near attractions and ease of access.
Room Quality
7.32
Small room sizes mentioned and dated facilities, which impacted the experience.
Amenities
8.85
Free coffee and tea services and basic amenities provided.
Value for Money
8.31
The hotel is considered expensive for the quality offered, impacting perceived value.
Food and Beverage
7.86
Breakfast quality was noted to be below standard, though offerings were varied.
Overall Experience
8.93
A solid experience overall, blending good location and service with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location
Located in the heart of the Fashion District, Holiday Inn Express - Times Square South is just a short walk from iconic landmarks like Times Square and the Empire State Building.

Modern Amenities
Each room is equipped with a flat-screen TV, cable channels, and coffee/tea facilities for your comfort. Enjoy the convenience of free WiFi access and en suite bathrooms with a hairdryer.

Exceptional Services
Benefit from a 24-hour front desk, fitness center, and business center with copy and fax services. Take advantage of additional perks such as dry cleaning services during your stay.

Ready to experience the best of New York City? Book your stay at Holiday Inn Express - Times Square South now!

Important information:

Guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 67.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 2789 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.87
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
J
Judith • solo_traveller • pr
6
Pros:

Location, breakfast and staff are good

Cons:

No parking, no space inside the room, bathroom door have a broken hinge. The bathroom too small and the crystal door did not close properly. Humidity inside the room.

2026-06-19 • via Nuitee
E
Emma • extended_group • gb
8
2026-06-16 • via Nuitee
W
William • solo_traveller • us
9
2026-06-15 • via Nuitee
B
Bryant • solo_traveller • us
10
2026-06-15 • via Nuitee
F
Flynn • extended_group • gb
8
2026-06-14 • via Nuitee
S
Sriram • solo_traveller • in
3
Pros:

The breakfast was good and we could pack a few things on the way out to sightseeing

Cons:

The bathroom door did not lock properly and had a big gap that was visible from the room. The room was a little smaller than what I thought it would be..

2026-06-11 • via Nuitee
R
Robert • solo_traveller • za
5
Good location but hotel not value for money
Pros:

Paper plates and limited variety for the cost is not value for money

Cons:

The location was great

2026-06-07 • via Nuitee
K
K-M • family_with_children • de
7
Pros:

Frühstück war ok, laute Aircondition, Lage genial

Cons:

Zimmerkarte musste jedesmal nach dem Rausgehen neu aktiviert, das nervt wenn mann jedesmal 14 Stockwerke wieder runtefahren muss.

2026-06-07 • via Nuitee
G
Giulia • solo_traveller • it
10
Pros:

Posizione ottima. Colazione dolce e salata.

2026-06-06 • via Nuitee
D
Davide • extended_group • it
9
Pros:

Posizione e disponibilità dello staff

Cons:

Problemi con il sistema antincendio

2026-06-04 • via Nuitee
M
mariacK3128OK • Family
10
Close to everything!
Pros:

Perfect location, close to everything Amazing staff!

2026-06-03 • via Tripadvisor
M
marco • family_with_children • nl
3
Slecht. Locatie wel goed
Pros:

De locatie

Cons:

Slecht onderhouden. Onhygiënisch. Weinig comfort. Slecht personeel

2026-06-02 • via Nuitee
G
Gaurav • couple • in
10
Great/Satisfactory
Pros:

BreakFast is Amazing !!
Location is Excellent !!

Cons:

Needs to work more on cleanliness

2026-06-01 • via Nuitee
S
Sandra • extended_group • gb
10
Fab to lay your head after very long busy days… a few streets away from Times Square, comfy beds and complimentary break
Pros:

Fab locality

Cons:

We had 4 keycards and a couple didn’t work! Wasn’t a problem.

2026-05-31 • via Nuitee
R
Roman • solo_traveller • us
8
2026-05-28 • via Nuitee
S
S. • extended_group • nl
4
Helaas geen aanrader.
Pros:

De ligging is super! Metrostation op korte afstand. Vriendelijk personeel. Gratis flesjes water bij aankomst. Gelukkig niet alleen zoetigheid bij het ontbijt, maar ook havermout/cornflakes/vers fruit (foto van de ontbijtruimte die bij dit hotel staat, is niet van dít hotel). Er waren zakjes beschikbaar om ontbijt mee te nemen.

Cons:

Tijdens ons 5-daags verblijf hadden we 4 dagen koud water om te douchen. 3x gemeld bij de receptie. Op advies de manager gemaild. Kregen erg snel een zeer vriendelijke reactie. Uiteindelijk wel een gedeeltelijke refund gekregen. Máár: schijnbaar is tussen 0.00 en 5.00 uur sowieso geen heet water beschikbaar… en dat voor een hotel…hoe dan?? (Wij waren overigens láter met douchen.)
Bij het ontbijt waren alleen kartonnen bordjes/kommen “servies”, het plastic bestek was apart verpakt in, jawel, plastic. Dat leverde een berg afval op wat ook niet gescheiden weggegooid kon worden in de aan de buitenkant erg onsmakelijke afvaltonnen die in de ontbijtruimte stonden.
De kamer was ruim, helaas met vloerbedekking en geen rekje om het koffer op te leggen. Gestofzuigd is er niet. De watervlekken op het sanitair bij aankomst waren bij vertrek nog steeds aanwezig. De wc-deksel was los. Het laken over de matras was niet gestreken zodat je al denkt: heeft hier al iemand gelegen? Bedden waren voor ons te kort en zijn te smal om fatsoenlijk met 2 personen in te liggen.
Onze kamer zou een grondige update mogen krijgen.

2026-05-27 • via Nuitee
B
Blandine • family_with_children • fr
8
Pros:

Très bien situé

Cons:

Bruits extérieurs

2026-05-26 • via Nuitee
Ковалів • family_with_children • us
8
2026-05-25 • via Nuitee
W
Wyss • solo_traveller • ar
10
Pros:

La ubicación es su gran atributo. Pero el trato del personal es también un punto a destacar. También el desayuno: super variado.

2026-05-22 • via Nuitee
G
Giuseppe • extended_group • it
7
Pros:

Buona colazione e salata. Posizione a due passi dalla metro e da bryant park

Cons:

Dimensioni stanza. Camera un po' vetusta.

2026-05-21 • via Nuitee