HM Balanguera

Hotels
8.5 (1435 reviews)
Balanguera, 37 , Palma de Mallorca , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Nice breakfast options
Cons:
Cleanliness issues in some areas
Need for more variety in breakfast
Slightly far from major attractions

Categories

Cleanliness
7.58
Some reviews noted issues with cleanliness in the bathrooms and room amenities.
Service
9.05
Many guests praised the friendly and helpful staff, contributing to a high service rating.
Location
8.59
The hotel is conveniently located within walking distance of the center, though some noted it was a bit far.
Room Quality
9.04
Guests appreciated the comfort and quality of the rooms, with several noting spacious and cozy accommodations.
Amenities
8.57
Generally considered good, with free beverages and a nice breakfast, but some expressed a desire for more variety.
Value for Money
8.53
Overall satisfaction with the hotel suggests good value for the experience received.
Food and Beverage
8.08
Breakfast received mixed reviews; while good, some wanted more variety and freshness.
Overall Experience
8.55
Guests generally had a very positive experience and stated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:43

Property Description

Luxurious Rooms with Modern Amenities

Experience a stay of comfort and style at our modern hotel in Palma de Mallorca. Our minimalist rooms are designed for your relaxation, equipped with air-conditioning, free Wi-Fi, plasma satellite TV, and a minibar.

Delicious Dining Options

Start your day right with a delicious buffet breakfast at our on-site restaurant. Explore the vibrant streets surrounding the hotel to discover a variety of restaurants and bars offering culinary delights.

Convenient Location

Conveniently situated just a 7-minute walk from the city centre, our hotel allows easy access to Palma’s marina, a mere 10-minute stroll away. With Palma Airport a short 15-minute drive from the hotel, your journey is made simple and stress-free.

Book your stay at HM Balanguera now for a memorable and enjoyable experience!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1435 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
N
Natalie couple gb
8
Lovely
Pros:

clean, quiet, well maintained

Cons:

Tv kept switching itself on throughout the night waking us up. Handle for shower was broke. For the price i would of expected not to pay for the bottled water that was in the fridge in the room.

2026-06-20 via Nuitee
G
Gloria C. solo_traveller de
6
Pros:

Overall, it is a modern hotel. The room was clean and had all the comforts I needed for one night. To reach the city center, I took a bus; the stop is just a couple of meters outside the hotel. Breakfast also gets a positive point!

Cons:

The room wasn’t truly soundproof; I could hear people slamming their doors and chatting in the hallway.
I was very disappointed that no one mentioned the swimming pool during check-in. When I inquired about it, I was told it was out of service for the day. That was particularly frustrating because it was the main reason I booked this specific hotel.

2026-06-19 via Nuitee
D
Dinis couple pt
9
Pros:

Quarto fantástico e equipa acolhedora

Cons:

O pequeno almoço deveria ter mais opções.

2026-06-18 via Nuitee
E
Eric solo_traveller us
7
Good for a night, but not a comfortable bed for a longer stay
Pros:

The staff were so friendly and helpful. I had arrived and immediately realised I left my phone in the taxi. The receptionist Herman was a pro and expertly navigated me to getting it back.

Cons:

The bed was very poorly designed. Fitted into a wall, your feet are constantly hitting the wall and I'm only 5' 8". The mattress was also very thin and floppy

2026-06-15 via Nuitee
R
Raquel solo_traveller es
9
Muy acogedor y especial.
Pros:

Me gustó el estilo diferente de la habitación.
Relaja la piscina de la azotea.
El desayuno estaba bastante bien, sencillo pero rico.
Lo mejor: el personal (limpieza, desayuno, etc.), sobre todo Esteban de recepción (creo que era su nombre)

Cons:

Lo que menos me gustó, sin ser nada negativo, era que el lobby no era para posibles encuentros de trabajo y que no había un restaurante propio para cenar si no se tiene tiempo para salir fuera.
La habitación era perfecta de vacaciones, pero para trabajar tenía una silla no muy cómoda. Aunque la mesa era estupenda.

2026-06-15 via Nuitee
P
Patou solo_traveller nl
8
2026-06-14 via Nuitee
M
Mags couple gb
6
Average
Pros:

Staff

Cons:

Size of room
Noise from road
Lack of storage

2026-06-14 via Nuitee
J
Juha solo_traveller fi
8
2026-06-13 via Nuitee
M
Michaela solo_traveller de
8
Pros:

Ein modernes Hotel, schöne Ausstattung, toller Rooftop-Pool.

Cons:

Man muss wissen, dass man an einer Hauptverkehrsstraße inkl. Glas-/Müllcontainern wohnt. Dafür kann das Hotel nichts, man braucht halt gute Ohrstöpsel.

2026-06-09 via Nuitee
G
Glenda extended_group gb
10
Enjoyable time wish it was longer.
Pros:

Very clean, bed really comfy, staff were great

Cons:

Nothing to complain about

2026-06-08 via Nuitee
G
Gurevitsch solo_traveller dk
10
2026-06-08 via Nuitee
N
Nina couple de
10
Rund um gut
Pros:

Schöne Einrichtung und puristische, schöne Zimmer. Sehr hilfsbereites, freundliches Personal

2026-06-07 via Nuitee
R
Ruairi couple gb
9
Convenient and relaxed stay in Palma
Pros:

Well presented. Convenient location. Rooms were comfortable. Free soft drinks from the bar. Pool area is small, but an added bonus in an urban environment

Cons:

No immediate car parking. Ordered some food to the pool bar and it was pretty bad.

2026-06-06 via Nuitee
E
Esteve solo_traveller es
7
2026-05-31 via Nuitee
M
Mia solo_traveller at
9
Excellent for solo travellers
Pros:

Gracious and accommodating staff. Very nice breakfast. It felt newly built, artsy, and contemporary. The single room was spacious and bright. It had everything I needed. They were quick to clean the room after I left each morning. The rooftop pool area was quiet and relaxing - note: borrowing a towel requires a 10 euro cash deposit. Regarding location, it is a little set back from the town center but easy to reach via two nearby bus lines. A taxi ride to the airport from the hotel cost about 25 euros. I was very satisfied with my stay. It felt safe and comfortable as a solo traveller. Thank you!

2026-05-27 via Nuitee
P
PABLO solo_traveller es
9
Una estancia agradable y acogedira
Pros:

Habitación limpia, ordenada y llena de detalles. El desayuno variado.

Cons:

Quizás algo de ruido de la calle pero esto siempre es difícil de evitar.

2026-05-24 via Nuitee
M
Michael couple gb
9
Cons:

The fact that the bathroom was not a separate room, it was all in the bedroom

2026-05-21 via Nuitee
A
Amanda couple gb
9
Lovely stay. Easy walk alongside the river to all the sights.
Pros:

Lovely. Helpful staff. Clean, comfortable.

2026-05-20 via Nuitee
R
Rachel solo_traveller gb
10
Beautiful calming Hotel and there was a gorgeous smell when you walked in
Pros:

, I entered the room a bottle of bubbly was left on the table for me, it was my birthday with a little note saying happy birthday, it’s the little things that can really make a difference, I would highly recommend to stay there.
Very friendly people, spotless Hotel they had a beautiful smell when you walked in to the reception, which I commented on would definitely stay again

Cons:

There was nothing I could fault

2026-05-18 via Nuitee
C
Claire solo_traveller us
6
Comfortable enough, if you’re ok just keeping everything in your suitcase
Pros:

The decor and breakfast is good.

Cons:

The rooms don’t have any drawers and the only hanger space is over the fridge. Just no place to put anything or hang dresses

2026-05-17 via Nuitee