Ibis Balikpapan

Hotels
•
ibis
7.6 (131 reviews)
Jl. Brigjen Ery Suparjan No.2 , Balikpapan , ID
+62 542 820821

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Value for money
Great location
Cons:
Low shower water pressure
Only one key per room
Small rooms

Categories

Cleanliness
6.85
The rooms were clean but some guests had complaints about their overall experience.
Service
8.35
Candra and the staff provided excellent service and were friendly and attentive.
Location
7.85
Great location within walking distance to shops and restaurants.
Room Quality
6.85
Some rooms were small and one guest reported feeling scared in their room.
Amenities
7.85
Good access to the swimming pool and gym, decent WiFi.
Value for Money
7.85
Good value for money, especially when booked directly online.
Food and Beverage
7.85
Breakfast offerings were excellent and well-received by guests.
Overall Experience
7.35
Overall satisfactory experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:48

Property Description

Modern Rooms with Amenities
Ibis Balikpapan offers modern, air-conditioned rooms with a private bathroom, flat-screen TV, and safety deposit box. The warm, brown-toned decor and wooden flooring create a cozy atmosphere for guests to relax.

Convenient Facilities and Services
Guests can enjoy the 24-hour front desk, outdoor pool, gym, and meeting room. The hotel also provides car rental, laundry, and ironing services. Free Wi-Fi, parking, and in-room dining options ensure a comfortable stay.

Diverse Dining Options
From international cuisine at Rendez Vous Restaurant to Indonesian and Chinese dishes at Nusantara Restaurant, guests can indulge in a variety of flavors. Room service and breakfast in-room add to the culinary experience.

Experience comfort, convenience, and culinary delights at Ibis Balikpapan. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPN

Location

Guest Reviews

7.6
Based on 131 reviews
Cleanliness: 6.85
Service: 8.35
Location: 7.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 7.35
P
Pierre • solo_traveller • fr
10
Pros:

Very nice, clean room' Very hrlpfum staff. Very nicr value

Cons:

nothing

2026-09-19 • via Nuitee
B
Bertie Wooster • couple • gb
9
Very good value hotel in great location
Pros:

A way above average IBIS hotel and good value for money. Decent size bedroom with small clean bathroom. Kettle/tea/coffee provided. Comfortable large twin beds. Good aircon. Excellent wi-fi. Superb breakfast with large choice of Western and Asian items. Eggs cooked to order. Staff all very helpful and pleasant. Great location in city centre close to waterfront restaurants, the grand mosque and excellent Holland Bakery. Reception organised a taxi to airport for similar price to Grab. Can use swimming pool of adjacent Novotel although we didn't do this. Separate door and electricity cards so one can leave aircon on and leave the room for a short time. Would make this hotel my default place to stay if I return to Balikpapan

Cons:

Door handle was temperamental and didn't always open the room when keycard gave green light. Also I don't like having to use the keycard to operate the lift to the room floor. A nuisance for a couple when you only have one keycard and you return at different times

2026-09-15 • via Nuitee
K
Kersten • family_with_children • de
10
Very good breakfast buffet
Pros:

The breakfast for 4 Euro was perfect

2026-09-12 • via Nuitee
K
Kersten • solo_traveller • de
10
2026-09-11 • via Nuitee
P
Pierre • solo_traveller • fr
9
Pros:

hotel tres propre grande chambre confortable, AC, bonne sdb, bon petit déjeuner près du centre commercial, Ocean's café, personnel très aimable parle anglais possibilité consigne bagage

2026-09-11 • via Nuitee
M
MING BOON • solo_traveller • bn
8
Pros:

Nil

Cons:

Nil

2026-09-03 • via Nuitee
W
W2032EKchristianc • Business
10
Experience
Pros:

good services. Aji, Nura, and Anis are helpful

2026-08-22 • via Tripadvisor
A
athenas928 • Couples
10
mantap
Pros:

Very good for a budget hotel! The room was clean, the bed was comfortable, and the AC was nice and cold. The bathroom was clean, comfortable, and cute, with a strong shower and hot water that worked perfectly. Definitely recommended if you’re looking for a comfortable and affordable stay!

2026-08-18 • via Tripadvisor
J
jessica • solo_traveller • fr
9
Très confortable
Pros:

Le personnel est très sympathique et accueillant.
La literie est bonne, l’hotel calme, très propre. L’accès à la piscine du Novotel est un vrai plus!

Cons:

Pour le prix il serait super d’avoir le petit déjeuner inclus.

2026-08-10 • via Nuitee
P
Paradise40929857142 • Business
8
Ibis Hotel Balikpapan Indonesia.
Pros:

During my trip to Balikpapan/Indonesia NURA CYINTIA OKtaVia at the reception and her team mates were very friendly and helpful. Many thanks for the team who were on duty during the breakfast taking care of the customers.

2026-08-06 • via Tripadvisor
D
Davide • solo_traveller • it
8
Pros:

Ottimo hotel in buona posizione, letto comodo

Cons:

Ho cenato al ristorante e in realtà non hanno una cucina, il cibo arriva dall'hotel accanto (Novotel) con prezzo maggiorato

2026-08-04 • via Nuitee
R
Ronald Ramakers • solo_traveller • nl
7
Ok but very basic breakfast and bathroom.
Pros:

Location in the centre of town near shopping malls and restaurants.
Friendly staff.
Good quality mattress.
Clear reception of tv channels.

Cons:

No cheese available for breakfast. I asked for cheese. The waiter went to ask for it but after a few minutes came back to say that he didn't get cheese.
Last year, I got cheese from a waiter. This year not.
Hence, only sweet bread with jam, honey and chocolate. Certainly not suitable for western tourists.
Bathroom is EXTREMELY small. Only suitable for one person.

2026-08-03 • via Nuitee
S
SONY • extended_group • id
7
2026-08-02 • via Nuitee
B
Bikash • couple • in
10
Pros:

Positively

Cons:

SMOKING ROOM NOT AVAILABLE

2026-07-25 • via Nuitee
A
AUSSEL • couple • fr
10
2026-07-20 • via Nuitee
H
Hayrettin • solo_traveller • tr
7
Pros:

İyi konum olarakta iyi

2026-07-06 • via Nuitee
L
Lynn McGuckin • solo_traveller • gb
10
Pros:

Very friendly and helpful

Cons:

Nothing

2026-06-29 • via Nuitee
Z
Zatel • solo_traveller • my
10
2026-06-10 • via Nuitee
N
nurianto • solo_traveller • id
8
Pros:

BAGUS

2026-05-31 • via Nuitee
Q
qadars77 • Business
10
Perfect service
Pros:

Good service from Mr rohan n Ms Celia

2026-05-09 • via Tripadvisor