Holiday Inn Express & Suites Columbus - Easton Area by IHG

Hotels
•
Holiday Inn Express
8.4 (513 reviews)
4899 Sunbury Road , Gahanna , us
+16144761100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Attentive staff
Good location
Excellent breakfasts
Cons:
Unhelpful staff in some instances
Issues with room assignment
Breakfast options could be improved

Categories

Cleanliness
8
Multiple reviews indicate the hotel was very clean, though there were concerns about a specific room's accessibility.
Service
8.8
Staff were described as professional, attentive, and helpful overall.
Location
8.6
Convenient location for shopping and dining, although one review mentioned the accessibility concerns.
Room Quality
8.4
The rooms were generally praised for comfort and quality but had issues related to room assignment.
Amenities
8.2
Amenities such as the breakfast were noted positively, but there were complaints regarding the lack of certain facilities.
Value for Money
8.5
Some reviews indicated dissatisfaction with pricing, but the general experience was in line with expectations for luxury stays.
Food and Beverage
8.3
Breakfast received mixed reviews, being excellent in some contexts but a disappointment in others.
Overall Experience
8.4
Overall, guests felt positive about their stays, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Convenient Location
Located near Interstate 270 and Interstate 670, Holiday Inn Express & Suites Columbus-Easton offers easy access to major routes for travelers.

Amenities Galore
Guests can relax in the indoor pool, start their day with a complimentary hot breakfast, and stay connected with free WiFi. The hotel also boasts a fitness center, business center, and shuttle services.

Comfortable Accommodations
Each guest room is equipped with a refrigerator, flat-screen cable TV, coffee machine, and work desk, ensuring a comfortable stay for all visitors.

Book your stay at Holiday Inn Express & Suites Columbus-Easton for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 513 reviews
Cleanliness: 8
Service: 8.8
Location: 8.6
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 8.3
Overall Experience: 8.4
W
William • family_with_children • us
3
2026-07-08 • via Nuitee
R
Rose • extended_group • us
7
Food was great, the room was clean but they don't know how to cater to handicap people.
Pros:

It was very clean and the breakfast bar was delicious. The lady taking care of it was very nice and kept it stocked very well.

Cons:

We needed a handicap for a lady with Parkinsons it is hard for her to walk and the room they gave us was half way down the hall on second floor. It had a tub the only thing you could call that a handicap room was the bars in the bathroom. If that is all it takes for this establishment to qualify rooms as handicap then they don't know anything about a handicap person that needs the extra help to live day to day.
Shame on them.

2026-07-08 • via Nuitee
E
Erb • extended_group • us
9
2026-07-06 • via Nuitee
R
Rachid • couple • fr
7
J’ai aimé.
Pros:

Le personnel, l’hôtel.

Cons:

Le petit déjeuner c’était très insuffisant.

2026-07-01 • via Nuitee
G
Grady • solo_traveller • us
6
It was ok. The location is near many restaurants and the mall.
Pros:

Convenient location

Cons:

Breakfast ended too early

2026-06-30 • via Nuitee
S
Sicheng • couple • us
8
2026-06-29 • via Nuitee
J
Jennifer • couple • us
1
Cons:

Super thin blankets, no water in the room, old school tv, pillows were paper thin no comfort

2026-06-21 • via Nuitee
A
Amy • solo_traveller • us
7
2026-06-15 • via Nuitee
W
Winfrey • extended_group • us
10
We enjoyed our stay
Pros:

Nice people

Cons:

Nothing

2026-06-12 • via Nuitee
D
Doney • couple • us
7
2026-06-12 • via Nuitee
D
Daniel • family_with_children • us
8
2026-06-09 • via Nuitee
J
James • solo_traveller • us
8
2026-06-01 • via Nuitee
K
Kira • couple • us
8
2026-04-27 • via Nuitee
S
Sheila • family_with_children • us
7
Wasn’t worth the cost
Pros:

Close to Easton

Cons:

Our room’s carpet was very gross. The beds squeaked a lot. Every movement. The TV was terrible. The shower was terrible.

2026-04-21 • via Nuitee
C
Carl • couple • us
2
2026-04-13 • via Nuitee
T
Thorsten • solo_traveller • de
7
2026-04-10 • via Nuitee
T
Tracie • couple • us
8
The bed was not the best. Noisy. The staff and breakfast was great!
Pros:

Great

Cons:

Bed

2026-04-06 • via Nuitee
G
Gregory • extended_group • us
8
2026-03-27 • via Nuitee
H
Honey • family_with_children • us
1
Don’t stay here it’s not safe. There’s hitting camera.
Pros:

This hotel felt so unsafe I had to leave within the night.

Cons:

It was an unsafe environment. I felt uncomfortable there was a hidden camera.

2026-03-20 • via Nuitee
V
VALERY • solo_traveller • us
2
Because if stolen staff we decided never to
Pros:

The location and the staff

Cons:

The hotel administration knows about thieves around and don’t care to notice visitors . All our staff in trunk of the car was stolen and we were told that the car was in blind spot relatively to the cam .. Our car was really in the center , under our windows .
The second thing : the microwave doesn’t work , the tv remote was broken

2026-03-20 • via Nuitee