Holiday Inn Express & Suites Columbus - Easton Area by IHG

Hotels
•
Holiday Inn Express
8.4 (528 reviews)
4899 Sunbury Road , Gahanna , us
+1 614-476-1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean and comfortable rooms
Attentive staff
Good location
Excellent breakfasts
Cons:
Unhelpful staff in some instances
Issues with room assignment
Breakfast options could be improved

Categories

Cleanliness
8
Multiple reviews indicate the hotel was very clean, though there were concerns about a specific room's accessibility.
Service
8.8
Staff were described as professional, attentive, and helpful overall.
Location
8.6
Convenient location for shopping and dining, although one review mentioned the accessibility concerns.
Room Quality
8.4
The rooms were generally praised for comfort and quality but had issues related to room assignment.
Amenities
8.2
Amenities such as the breakfast were noted positively, but there were complaints regarding the lack of certain facilities.
Value for Money
8.5
Some reviews indicated dissatisfaction with pricing, but the general experience was in line with expectations for luxury stays.
Food and Beverage
8.3
Breakfast received mixed reviews, being excellent in some contexts but a disappointment in others.
Overall Experience
8.4
Overall, guests felt positive about their stays, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Convenient Location
Located near Interstate 270 and Interstate 670, Holiday Inn Express & Suites Columbus-Easton offers easy access to major routes for travelers.

Amenities Galore
Guests can relax in the indoor pool, start their day with a complimentary hot breakfast, and stay connected with free WiFi. The hotel also boasts a fitness center, business center, and shuttle services.

Comfortable Accommodations
Each guest room is equipped with a refrigerator, flat-screen cable TV, coffee machine, and work desk, ensuring a comfortable stay for all visitors.

Book your stay at Holiday Inn Express & Suites Columbus-Easton for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 528 reviews
Cleanliness: 8
Service: 8.8
Location: 8.6
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 8.3
Overall Experience: 8.4
P
Pegi • couple • us
10
I was so appreciative to get an early check in. The desk staff were very helpful.
Pros:

The breakfast was delicious. There was such a variety to choose from and the waitress was wonderful. She kept refilling the food and was very friendly.

Cons:

I cannot think of a thing. Maybe that it was too bad we were not staying a bit longer.

2026-08-29 • via Nuitee
T
Timothy • solo_traveller • us
8
2026-08-22 • via Nuitee
D
Davis • couple • us
10
Pros:

It was just a nice place

Cons:

Nothing was wrong

2026-08-13 • via Nuitee
K
Katheyn • solo_traveller • us
10
Pros:

Friendly staff and clean rooms

2026-08-13 • via Nuitee
J
Jamrs • couple • us
8
2026-08-11 • via Nuitee
B
Brian • solo_traveller • us
9
Very friendly staff.
2026-08-08 • via Nuitee
J
John • solo_traveller • us
4
Pros:

I liked the coffee

Cons:

Not very clean, hot tub broken, HORRIBLE breakfast, the funny thing is all of the holiday inns i go to have wonderful breakfast. TV didn't work called to get fixed and they didn't get to it till i asked again after 18hrs .

2026-07-22 • via Nuitee
M
Margaret • family_with_children • us
8
Pros:

Close to Easton Town Center, large room, and friendly staff.

Cons:

It’s nothing fancy, but nice for the price.

2026-07-16 • via Nuitee
M
Mark • couple • us
9
Great location, very good staff.
Pros:

Located close to bike trail. Large room, great shower. Wonderful breakfast.

Cons:

13 car windows were broken into overnight in the parking lot. Sidewalk didn’t connect to others for walking to store.

2026-07-13 • via Nuitee
W
William • family_with_children • us
3
2026-07-08 • via Nuitee
R
Rose • extended_group • us
7
Food was great, the room was clean but they don't know how to cater to handicap people.
Pros:

It was very clean and the breakfast bar was delicious. The lady taking care of it was very nice and kept it stocked very well.

Cons:

We needed a handicap for a lady with Parkinsons it is hard for her to walk and the room they gave us was half way down the hall on second floor. It had a tub the only thing you could call that a handicap room was the bars in the bathroom. If that is all it takes for this establishment to qualify rooms as handicap then they don't know anything about a handicap person that needs the extra help to live day to day.
Shame on them.

2026-07-08 • via Nuitee
E
Erb • extended_group • us
9
2026-07-06 • via Nuitee
R
Rachid • couple • fr
7
J’ai aimé.
Pros:

Le personnel, l’hôtel.

Cons:

Le petit déjeuner c’était très insuffisant.

2026-07-01 • via Nuitee
G
Grady • solo_traveller • us
6
It was ok. The location is near many restaurants and the mall.
Pros:

Convenient location

Cons:

Breakfast ended too early

2026-06-30 • via Nuitee
S
Sicheng • couple • us
8
2026-06-29 • via Nuitee
J
Jennifer • couple • us
1
Cons:

Super thin blankets, no water in the room, old school tv, pillows were paper thin no comfort

2026-06-21 • via Nuitee
A
Amy • solo_traveller • us
7
2026-06-15 • via Nuitee
W
Winfrey • extended_group • us
10
We enjoyed our stay
Pros:

Nice people

Cons:

Nothing

2026-06-12 • via Nuitee
D
Doney • couple • us
7
2026-06-12 • via Nuitee
D
Daniel • family_with_children • us
8
2026-06-09 • via Nuitee