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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Shared lounge/TV area
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Parking garage
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Wheelchair accessible
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ATM/cash machine on site
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Hell’s Kitchen, just a short stroll from Times Square, the Holiday Inn Express Manhattan West Side offers easy access to top attractions and dining options in Manhattan.
Comfortable Accommodations
Each room features free Wi-Fi, cable TV, a work desk, and a coffee machine, ensuring a cozy stay for every guest. Additionally, the hotel provides a fitness center, business services, and on-site laundry facilities for convenience.
Nearby Attractions
Explore the nearby Intrepid Sea, Air and Space Museum, The Landmark Tavern, and other dining spots. With the Jacob K. Javits Convention Center, Columbus Circle, and Central Park in close proximity, there's no shortage of entertainment options.
Book now for a delightful stay at the Holiday Inn Express Manhattan West Side!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 13
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 13
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 65
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 81
- Manual Wheelchair Score: 50
- Visually Impaired Score: 56
- Wheelchair Or Scooter Impaired Score: 65
Guest Reviews
Location is fine.
Location is fine, it looks like the hotel is in repair because it was a scaffold around the entrance.
The room was small.
They didn't clean the room on the first day because I didn't know you have to let reception know to have it done every day.
The quality of the breakfast was not good. The breakfast room was very small with not enough tables for so many people.
La atención del lobby al ver personal 24 horas y el servicio de toallas fue bueno
Tuvimos un problema con el sink y dijeron enviarían a mantenimiento pero nunca fueron y realmente nos bañamos los dientes y el agua seguía posada la verdad eso terrible y no solucionaron
I was out on the ground floor. It is literally a basement and the sink is so tiny. Te toilet was running water when I came in. There’s practically no sheets on the bed unless it’s paper. Also, such a weird shower for an ada room. And the towel they give you could cover one leg. It also smells really bad and you can hear everything from the window to outside. It’s not worth more than $200 a room for a building in Manhattan. It is also in the corner so if you are going to the train you have to walk down the street with your luggage to find a taxi.
La pulizia e lo spazio della camera.
La colazione non era molto varia e con spazi non sufficienti per tutti gli ospiti.
The beds were comfortable and the cleaning staff was great and effective.
The breakfast is a nightmare. I didn't bother going downstairs a second morning. Chaos, loads of people, no tables, etc. The reception staff was not polite at all but adequate, at least . All vending machines were out of order. Elevators require long waits.
Pulizia, camera abbastanza spaziosa e colazione buona.
It was Clean
The staff promised to change me to another room up and it never happened. Even if I asked every day, they still didn’t have a room for me. And I booked my room with many time in advance.
Limpio y cómodo
Location.
Small room and Overpriced.
Clean
Good location
Location is 2 kms away from Times square- not very good.
Room is very small, not exactly as describes in portal.
Breakfast is ordinary.
First day toilet comode choked, was almost in the condition of spilling.
Bathroom exhaust is noisy. The floor is not cleaned enough.
HOtel authority did not inspect the room properly before giving to us.
Overall our stay was not value for money at all.
Room size and facilities.
Lanubicacion
Muy pequeños los cuartos
Comfortable rooms, breakfast included, great location.
The elevators were extremely slow, especially at crowded times like breakfast or check-out.
Colazione prettamente a anglosassone
Location is great. Very close to Times Square.
Breakfast is just ok... Space is not good, it cannot accommodate all guests. Actually its is a nightmare. Line to grab food, line to take a table. Hotel was under some refurbishment (main entrance), so not good. Rooms are below ok and cleanness is not good.
La atención del personal y la oportunidad de guardar tus maletas fuera del horarios.
Location and cleanliness
Extremely small and super crowded. The breakfast location was so uncomfortable and super crowded
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