Mercure Darlington King's Hotel

Hotels
•
Mercure
8 (3238 reviews)
9-12 Priestgate , Darlington , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean comfy bed
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Limited food options
Rude staff experience
Old bathroom fittings

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues such as mold and hair in the bathroom.
Service
8.43
Majority of reviews mention friendly staff, but a few experiences highlight rudeness.
Location
9.47
Frequently praised for its central location and convenience.
Room Quality
7.42
Mixed reviews; some rooms are described as small with issues, while others were comfortable.
Amenities
7.95
Some amenities were lacking, but standard offerings were present.
Value for Money
8.41
Value mentioned for price, but some complaints about additional charges.
Food and Beverage
7.46
Breakfast was considered good, but limited drink options and missing features impacted score.
Overall Experience
8.43
Overall feedback indicates a satisfactory experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Rooms with Essential Amenities
The Mercure Darlington King's Hotel offers 83 newly refurbished bedrooms, each equipped with modern en suite bathrooms, tea/coffee facilities, and flat-screen TVs.

Gastronomic Delights
Guests can indulge in a culinary experience at the hotel's 2 restaurants and bars, featuring a diverse cocktail menu and dishes crafted from locally sourced ingredients. Enjoy daily continental or full English breakfasts during your stay.

Convenient Location for Exploring
Conveniently located near the A1 motorway, this hotel provides easy access to various attractions including the North York Moors National Park and nearby towns like Durham, Stockton-on-Tees, and Middlesbrough. Book your stay at Mercure Darlington King's Hotel for a memorable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8
Based on 3238 reviews
Cleanliness: 6.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
B
Beaulah • family_with_children • za
5
Be more accommodating
Pros:

Breakfast staff was amazing.Coffee machine was not working.Bedroom no TV as no channels working and waiting time for transition from 1 night to 2 nights should not be waiting till 3pm to check in found this ridiculous

Cons:

Booked 2 nights separately but instead of transferring to daughters room which she checked out from had to wait till 3pm before moving in after saying just bed to be made as I needed to leave 11pm yo drive back to Bournemouth.Had to wait till 3pm before I could sleep defeats the purpose of another night which I paid for

2026-10-17 • via Nuitee
D
Dawn • solo_traveller • gb
5
Bedrooms need an upgrade
Pros:

Great location

Cons:

Beautiful hotel when you enter reception and throughout as you make way to your hotel room but the bedrooms are in need of an upgrade

2026-10-16 • via Nuitee
S
Samantha • couple • gb
10
2026-10-16 • via Nuitee
C
Catharine • couple • gb
7
Pros:

Location

Cons:

Long way to bedroom from lift and from dining room

2026-10-16 • via Nuitee
A
Andy • solo_traveller • gb
5
Disappointing, I’ll be back at the Premier Inn next time
Pros:

Central location

Cons:

Tired, needs a refurb, very outdated

2026-10-15 • via Nuitee
Z
Zoe • couple • gb
8
Central. Clean and convenient
Pros:

Perfect location right in town but no street noise from the room. Comfortable room and bed , good facilities and parking underground under the hotel so really great .

2026-10-14 • via Nuitee
A
Anthony • solo_traveller • gb
9
Excellent location and excellent hotel.
Pros:

Nice staff.Excellent central location with underground hotel parking first come first served.(£8.70) other secure parking nearby.Dinner menu very well priced/lots of other venues close by.Good breakfast choices.A very good hotel and all round experience.
If you've got a query you can actually phone the hotel and speak to someone!

Cons:

N/A

2026-10-14 • via Nuitee
M
Michael • solo_traveller • gb
7
Convenient and comfy place to stay in centre of Darlington.
Pros:

Large sized room and bathroom with low profile shower.
Nice feature was the grab rail in the shower if needed by an elderly or disabled person, often do not see this.

Cons:

Noisy in the evening after closing time, couple next door speaking in high volumes.
Then some idiot at 4.00am, severely banging on a bedroom room door trying to get in, which must have woken all the hotel. Would have liked to provided this feedback on check out.

2026-10-13 • via Nuitee
T
Timothy • solo_traveller • gb
4
Only would go if no where else left
Pros:

Staff

Cons:

Cleanliness, location of room, cost

2026-10-11 • via Nuitee
K
Ken • couple • gb
8
2026-10-11 • via Nuitee
B
Bevwrley • solo_traveller • gb
9
Great location
Pros:

Proximity to the town centre

Cons:

Bathroom looks a little tired. Mould forming in the silicone

2026-10-10 • via Nuitee
C
Chorawat • solo_traveller • gb
10
2026-10-09 • via Nuitee
B
Brian • solo_traveller • gb
4
2026-10-09 • via Nuitee
A
Ashleigh • solo_traveller • gb
8
Great location
Pros:

Fab location and has a car park which is always helpful in a city.

Cons:

The receptionist was mod way through checking is in, when another staff member walked through reception to the back room. He then mid check in left to get the gossip, very obviously and not very quietly.

2026-10-08 • via Nuitee
N
Neville • solo_traveller • gb
5
Bathroom too small, decor needs some TLC
Pros:

Central location

Cons:

Small room, noise of the lift shaft

2026-10-07 • via Nuitee
J
Janion • solo_traveller • gb
3
Pros:

Clean room

Cons:

Staff were rude,no parking on site,had to walk 15 to find parking,pub across the road very load music

2026-10-07 • via Nuitee
S
Sean • solo_traveller • gb
1
Pros:

Nothing. We were told we couldn't stay because of a flood.

Cons:

Had to go stay at a different hotel out of town and pay for taxis to town to do what we came to do having already paid for 24 hour parking at the King's Hotel.

2026-10-07 • via Nuitee
C
Caroline • solo_traveller • gb
3
Pros:

The location

Cons:

No room service, no fridge in room, TV didn't work properly

2026-10-07 • via Nuitee
J
Jan • solo_traveller • gb
10
Really convenient clean and welcoming
Pros:

Everything . The gentleman on the bar was really kind and professional as arrived near midnight and I was hungry

Cons:

Nothing

2026-10-07 • via Nuitee
H
Hutchison • couple • gb
9
2026-09-19 • via Nuitee