Mercure Darlington King's Hotel

Hotels
•
Mercure
8 (3238 reviews)
9-12 Priestgate , Darlington , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean comfy bed
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Limited food options
Rude staff experience
Old bathroom fittings

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues such as mold and hair in the bathroom.
Service
8.43
Majority of reviews mention friendly staff, but a few experiences highlight rudeness.
Location
9.47
Frequently praised for its central location and convenience.
Room Quality
7.42
Mixed reviews; some rooms are described as small with issues, while others were comfortable.
Amenities
7.95
Some amenities were lacking, but standard offerings were present.
Value for Money
8.41
Value mentioned for price, but some complaints about additional charges.
Food and Beverage
7.46
Breakfast was considered good, but limited drink options and missing features impacted score.
Overall Experience
8.43
Overall feedback indicates a satisfactory experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Rooms with Essential Amenities
The Mercure Darlington King's Hotel offers 83 newly refurbished bedrooms, each equipped with modern en suite bathrooms, tea/coffee facilities, and flat-screen TVs.

Gastronomic Delights
Guests can indulge in a culinary experience at the hotel's 2 restaurants and bars, featuring a diverse cocktail menu and dishes crafted from locally sourced ingredients. Enjoy daily continental or full English breakfasts during your stay.

Convenient Location for Exploring
Conveniently located near the A1 motorway, this hotel provides easy access to various attractions including the North York Moors National Park and nearby towns like Durham, Stockton-on-Tees, and Middlesbrough. Book your stay at Mercure Darlington King's Hotel for a memorable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8
Based on 3238 reviews
Cleanliness: 6.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
H
Hutchison • couple • gb
9
2026-09-19 • via Nuitee
A
Angie Boyes • family_with_children • gb
5
Sad, dirty, small rooms. Wouldn’t go back
Pros:

I didn’t like anything

Cons:

The room was small, dirty, mini bar was empty and dirty. The whole place felt a bit grubby. Bathroom was awful, shower in the bath with dirty old shower curtain. Paint peeling off. The whole feel of the hotel was sad. Doesn’t look like the photos. There was a bar of sorts but no staff. Just sad

2026-09-19 • via Nuitee
T
tony • couple • gb
9
Perfect for what we wanted
Pros:

Good breakfast. . Staff very good.
Great location for the town centre and night life.

Cons:

shower not enough water pressure

2026-09-18 • via Nuitee
A
Alison • solo_traveller • gb
8
2026-09-18 • via Nuitee
G
Gee • solo_traveller • gb
1
Pros:

Nothing worthy of the property, very smelly place no one in their right sense will sleep there, is terrifying 😳 and is a shame that booking.com will advise a place like that, where it was picture that tells the lies Nothing close to what the picture says is deception, they should be sued, I drove 3 hours 40 minutes to this horrible disappointment and i will fight till I get my money back.

Cons:

I am calling for a refund, what was advertised is different from what the property is, and is a shame that booking.com is advertising this hotel without been there, I won't put a prisoner there, the hotel needs to be short down and go through a renovation, everywhere smells very horrible, stench smelling of damp, dirty rug, bathrooms check 4 rooms and couldn't find one to stay in, I just want my money back and quick, why deceive people with a wrong picture why on earth, is not even a 1 star hotel and needs to close down for renovation

2026-09-18 • via Nuitee
R
Rennoldson • solo_traveller • gb
8
2026-09-18 • via Nuitee
J
Jane • couple • gb
9
A lovely stay with friendly staff
2026-09-18 • via Nuitee
J
Jay • solo_traveller • gb
5
2026-09-18 • via Nuitee
J
Jackie • solo_traveller • gb
10
I thoroughly enjoyed my stay.It complimented my visit
Pros:

After a very long drive the reception staff were warm and welcoming.All facilities were explained.The lift access was first class

2026-09-17 • via Nuitee
S
Sadb • solo_traveller • gb
5
Disappointing
Pros:

Good location

Cons:

Grubby and needs updating. The room had marks all over the walls and a strangely constructed curtain. Breakfast was ok but expensive. Coffee machine not working. Bad smell in the lifts. Advertises a parking lot but then you have to pay extra, also has very few spaces.

2026-09-17 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

It was the second stay with in a month great staff the bed was comfortable
The shower bath was ok

2026-09-17 • via Nuitee
S
Shawnee • couple • gb
10
2026-09-17 • via Nuitee
J
John • family_with_children • gb
5
It didn't happen and I can't believe you sent this survey!!!!!!
Pros:

Nothing - there were no rooms available despite our booking!!!

Cons:

No rooms available - despite your confirmation!!!

2026-09-17 • via Nuitee
B
Beth • couple • gb
8
2026-09-17 • via Nuitee
C
Catherine • solo_traveller • gb
5
Pros:

Location. Near the centre. Bed was comfortable. Reasonable shower. Room at back of hotel so away from busy late night music pub across the road. Staff very nice. Didnt have breakfast so cant comment on that. 24 hr reception. There is a note to say "'room not cleaned on short stays but if you need anything just ask."

Cons:

Hotel parking was full you cant reserve. There is parking all around but not near hotel. However weekend parking on road outside hotel became available after 6pm and got up at 7am to leave as we parked in loading only, so no ticket! The bar didnt have a lot of choice. No gin or vodka on a Saturday night. It looked like beer was low as some pumps were off. Just seemed odd as hotel was busy and people came into the bar area.

2026-09-16 • via Nuitee
A
Alejandra • extended_group • gb
3
Pros:

The staff was amazing

2026-09-16 • via Nuitee
S
Stephen • couple • gb
8
2026-09-15 • via Nuitee
J
John • couple • gb
9
2026-09-15 • via Nuitee
S
Steven • couple • gb
4
The hotel would have been fine if it wasn’t for the noise from neighbouring bars
Pros:

The property was clean and the facilities were ok

Cons:

I was in room 407 and the bar across the road was playing extremely load music until late on Saturday night. The hotel staff did say they would have changed my room but the hotel was full. If you are looking for a quiet night then this is probably not the place to stay at the weekend

2026-09-15 • via Nuitee
P
Piet_aus_HiB • extended_group • de
8
Pros:

Eher moderneres Hotel in ordentlichem Zustand und zentraler, aber nicht unbedingt bahnhofsnaher Lage. Pragmatisch eingerichtetes Zimmer, freundliches Personal und abwechslungsreiches Frühstück zu einem sehr fairen Preis.

2026-09-15 • via Nuitee