Mercure Darlington King's Hotel

Hotels
Mercure
8 (3057 reviews)
9-12 Priestgate , Darlington , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean comfy bed
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Limited food options
Rude staff experience
Old bathroom fittings

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues such as mold and hair in the bathroom.
Service
8.43
Majority of reviews mention friendly staff, but a few experiences highlight rudeness.
Location
9.47
Frequently praised for its central location and convenience.
Room Quality
7.42
Mixed reviews; some rooms are described as small with issues, while others were comfortable.
Amenities
7.95
Some amenities were lacking, but standard offerings were present.
Value for Money
8.41
Value mentioned for price, but some complaints about additional charges.
Food and Beverage
7.46
Breakfast was considered good, but limited drink options and missing features impacted score.
Overall Experience
8.43
Overall feedback indicates a satisfactory experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Rooms with Essential Amenities
The Mercure Darlington King's Hotel offers 83 newly refurbished bedrooms, each equipped with modern en suite bathrooms, tea/coffee facilities, and flat-screen TVs.

Gastronomic Delights
Guests can indulge in a culinary experience at the hotel's 2 restaurants and bars, featuring a diverse cocktail menu and dishes crafted from locally sourced ingredients. Enjoy daily continental or full English breakfasts during your stay.

Convenient Location for Exploring
Conveniently located near the A1 motorway, this hotel provides easy access to various attractions including the North York Moors National Park and nearby towns like Durham, Stockton-on-Tees, and Middlesbrough. Book your stay at Mercure Darlington King's Hotel for a memorable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3057 reviews
Cleanliness: 6.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
G
Gary extended_group gb
8
2026-07-04 via Nuitee
K
Katie-jane couple gb
3
2026-07-04 via Nuitee
M
Mark solo_traveller gb
7
2026-07-04 via Nuitee
N
Neil couple gb
9
2026-07-04 via Nuitee
N
Neil couple gb
9
2026-07-04 via Nuitee
J
John solo_traveller gb
8
2026-07-04 via Nuitee
N
Neil couple gb
8
2026-07-04 via Nuitee
S
Sue solo_traveller gb
6
Not expensive. However, better hotels in town.
Pros:

Centrally based in town. Limited car parking spaces.

Cons:

Shower screen in bathroom too short, water went everywhere!
Adjoining room had TV on full blast at 2am. Other side loud telephone conversation.

2026-07-03 via Nuitee
E
Ed solo_traveller gb
1
Don't arrive slightly late!
Pros:

The doorway was lovely.

Cons:

Wasn't allowed to my room because I arrived slightly late, leaving me stranded late at night. Bloke at the counter was as much use as a chocolate fire guard and couldn't have cared less. £53 for a walk through the doorway, and then back.

2026-07-03 via Nuitee
T
Taylor couple gb
1
2026-07-03 via Nuitee
M
Martyn solo_traveller gb
5
Not what you expect
Pros:

Staff were friendly

Cons:

Hotel was nothing like I expected. Holes in the walls, fixtures missing, dirty walls etc. certainly not like any Mercure I've stayed in before.

2026-07-02 via Nuitee
M
Maxine solo_traveller gb
7
2026-07-02 via Nuitee
M
Michael solo_traveller gb
5
Uncomfortably hot room
Pros:

Good location, pleasant staff, good breakfast except for lack of fruit juice.

Cons:

Very hot room. Though cooler outside (and in the corridor which had properly opening windows) the security wire on the one opening window pane meant its opening was totally inadequate and too high up for the fan provided to be used to draw in air. There must surely be some way the windows can be modified to allow in more air without compromising security, perhaps more opening panels?

Also more lighting in the main part of the room would be nice, it was extremely dim apart from by the door.

2026-07-02 via Nuitee
E
Evans solo_traveller gb
10
2026-07-02 via Nuitee
Y
Yobu couple gb
7
2026-07-02 via Nuitee
N
Neil solo_traveller gb
8
2026-07-01 via Nuitee
C
Christine couple gb
8
Pros:

Facilities

2026-07-01 via Nuitee
K
kymberley couple gb
10
Pros:

Staff were really friendly , location was great , the double room we had was comfortable and clean , breakfast was really good , good choice, the gentleman who was working dad was very helpful and really nice

Cons:

Nothing

2026-07-01 via Nuitee
J
Joshua couple gb
3
2026-06-30 via Nuitee
A
Andy solo_traveller gb
10
2026-06-30 via Nuitee