Hampton Inn & Suites - Raleigh Downtown

Hotels
Hampton Inn
8.4 (487 reviews)
600 Glenwood Avenue , Raleigh , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Loud noise from nightlife
Proximity to nightclubs

Categories

Cleanliness
8.1
Overall cleanliness was highlighted positively, but noise issues affected sleep quality.
Service
9.1
The staff were frequently mentioned as friendly and helpful, providing commendable service.
Location
8.1
The location was generally favorable, but the proximity to nightlife caused significant noise disturbances.
Room Quality
8.1
Rooms were clean and spacious; however, noise issues detracted from the comfort.
Amenities
8.1
Amenities were mentioned positively, but affected by external noise from nightlife.
Value for Money
8.6
Standard quality for this hotel tier, though noise may affect perceived value.
Food and Beverage
8.6
Breakfast received positive remarks, enhancing the overall experience.
Overall Experience
8.5
Enjoyed the stay overall, but noise issues significantly impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at our Raleigh hotel with an indoor pool, complimentary breakfast, and a well-equipped fitness center.

Modern Rooms: Unwind in our guest rooms featuring a flat-screen TV, microwave, and refrigerator, along with a spacious work desk and coffee facilities.

Convenient Services: Benefit from our 24-hour reception, free Wi-Fi, business center, and on-site laundry facilities. Explore nearby attractions like the North Carolina Museum of Natural Sciences and William B. Umstead State Park.

Book your stay at Hampton Inn and Suites Raleigh Downtown for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Apr 6, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 487 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
L
Leonard solo_traveller us
10
Pros:

it was very nice and right in the heart of downtown

2026-05-21 via Nuitee
T
Tahsin Yasin solo_traveller tr
3
Cons:

No response for booking messages. I need invoice but still awaiting.

2026-05-20 via Nuitee
A
Angela solo_traveller us
10
2026-05-18 via Nuitee
C
Carrie extended_group us
8
All was well overall
Cons:

Parking situation was messy

2026-05-17 via Nuitee
E
Edwards couple us
9
Very good.
Pros:

Clean

Cons:

Location

2026-05-12 via Nuitee
S
Shantavia extended_group us
10
2026-05-11 via Nuitee
J
Jodi family_with_children us
9
Pros:

The breakfast was good

2026-05-11 via Nuitee
S
Stephanie solo_traveller us
1
Pros:

Worst location! We paid $30 to park in the garage. When we tried to park that evening, there were no parking spaces. The street was blocked off by cops from all the foot traffic. We parked in front of the lobby got our stuff from our room and left at midnight. Terrible experience. We did not feel safe in that area at night.

Cons:

Location

2026-05-11 via Nuitee
S
Stacy couple us
8
Super comfy beds, nice breakfast and staff was so friendly!
Pros:

Very clean and convenient location

Cons:

Trust you have to pay for parking and also they use some sort of synthetic strong perfume like scent in hallways and on linens that gave me a headache

2026-05-10 via Nuitee
M
Mia couple us
8
2026-05-06 via Nuitee
J
Jolie extended_group us
8
2026-04-30 via Nuitee
L
Labryant couple us
8
Pros:

Close to downtown area, you are surrounded by so much entertainment

Cons:

You have to pay $30 a night for the hotel parking deck. It should be free if you’re staying at the hotel.

2026-04-26 via Nuitee
G
Gabriel solo_traveller us
10
2026-04-20 via Nuitee
R
Renata couple us
10
Cons:

Prices of snacks at the lobby. No toddler friendly snacks or drinks for toddlers. Pool was closed.

2026-04-19 via Nuitee
M
Mario couple us
10
Nice place to stay with free parking right in the heart of where you want to be in Raleigh
Pros:

Proximity to restaurants, etc

Cons:

None

2026-04-14 via Nuitee
W
wright couple us
10
2026-04-03 via Nuitee
A
Antonio solo_traveller us
10
2026-03-30 via Nuitee
M
Madison extended_group us
5
You have to pay to park here.
Pros:

Liked that the rooms were clean, and the beds were remade while we was out sight seeing. Surprisingly with it being St Patrick's day, it wasn't very loud from surrounding bars/clubs. I was expecting way worse. Plus getting to see the trains go by was pretty cool.

Cons:

Quite a few things we didnt like

1) We didn't realize we had to pay to park in their parking garage across the street. Up front was $110 but then was dropped down to $60 after we left. The $110 stayed pending until after we left. This was on top of already paying $400 for the room for 2 nights.
2) We was told to just drop our room key off at the front desk when we left, we left right before 11 am. The checkout time on my bill says 11:30 am.
3) I booked this specific one for the indoor pool, and when I had booked it in early February, the pool was open. When we got there it was closed for maintenance. Kid was thoroughly disappointed that she wouldn't get to swim in the pool on her birthday.
4) I was charged for supposedly taking a charging block from the room. We did not see any hotel provided charging blocks when we went in the room, and only took what was ours when we left. There was also another $10 and $5 charge on my card that when I called the place, the lady could not seem to figure out what those two charges were for. I'm not going to A)pay for something I didn't take, and B)pay for imaginary charges.

Final word, we won't be booking at this location again. Next time ill save $150 and book an Air B&B

2026-03-22 via Nuitee
E
Edward extended_group us
3
Night life scene hotel
Pros:

Very clean room and great breakfast

Cons:

Very, very noisy. Not a family friendly hotel. Much better for more of a... parting crowd I would say. We asked to switch to another room. Maybe one not so close to the bar street atmosphere outside our room window with noise and base boom so very loud til after 2am even on a Sunday night. I was informed there was nothing and that they could give ear plug and a box fan to drown out the noise. AC also didn't work right. Even though the did send a maintenance man to the room very quickly. It still didn't work correctly. Also we stayed 2 nights/3 days and never had any room service come to clean. Also if you stay please make sure to clean in first be parking. You will need a special pass to park in there parking area. The hotel was clean and our room was clean. It is a bit on the smaller side of rooms but did have a microwave and small refrigerator. I personally would not go again with having kids.

2026-03-16 via Nuitee
J
Jerry couple us
10
Couldn’t ask for a better experience
Pros:

Staff was excellent

2026-03-08 via Nuitee