Embassy Suites by Hilton Salt Lake West Valley City

Hotels
•
Embassy Suites Hotels
8.5 (315 reviews)
3524 South Market Street , West Valley City , US
+1 801-963-4760

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Spacious rooms / suites
Excellent breakfast (made-to-order omelets, buffet options)
Cleanliness
Separate bedroom and living/kitchenette in suites
Great location / convenient for venues
Friendly reception staff (evening snack/drink)
Pool and hot tub hours
Modern rooms and amenities
Cons:
Nighttime noise from Main Street for some rooms
Paid parking and $50 incidental deposit (delay in release)
Booking.com/charging issues (some guests charged twice)
Staff absent or unresponsive at night in some cases
Maintenance issues (broken elevator tiles, glued light fixtures)
No vending machine by the ice machine
Outlet activation quirk (need to push wall button)
Some found bed too firm

Categories

Cleanliness
9
Multiple guests repeatedly praised cleanliness ('Oh so clean', 'clean', 'cleanliness'), though a few maintenance issues (broken tiles and glued light fixtures in the lobby/elevators) were noted.
Service
8
Service is mixed: several comments about friendly and welcoming reception staff and helpful resolution, but there are repeated reports of staff absence late at night and frustrating, lengthy payment/booking interactions (Booking.com disputes).
Location
9
Location repeatedly described as convenient and well-situated for venues and travel; one guest reported significant nighttime traffic noise on Main Street from their room.
Room Quality
8.5
Rooms described as spacious, modern, and some suites with separate bedroom/living areas; beds generally comfortable though one guest found the bed too firm and another noted outlet activation quirks.
Amenities
8.5
Amenities praised (pool and hot tub hours, evening snack/drink reception, restaurant), with minor complaints such as absence of a vending machine by the ice machine.
Value for Money
7.5
Value impacted by complaints about paid parking, a $50 incidental deposit (delayed release), and incidents of being charged twice/booking disputes that left guests frustrated.
Food and Beverage
9.5
Food consistently praised—breakfast described as exceptional, made-to-order omelets and good buffet selections; evening snacks/drinks were appreciated by guests.
Overall Experience
8
Overall stays were generally positive ('great stay', 'would 100% recommend') but for some guests the experience was marred by noise, payment/booking issues, or maintenance/ staffing gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Rooms with Free Wi-Fi
Experience comfort and convenience in our rooms at the Embassy Suites by Hilton Salt Lake West Valley City, complete with free Wi-Fi, flat-screen satellite TV, microwave, and fridge.

Relaxation and Recreation
Unwind in our indoor pool or stay active in the fitness center during your stay. Indulge in snacks from the on-site bar and keep your wardrobe fresh with our convenient launderette.

Prime Location and Nearby Attractions
Located just 15 minutes from Salt Lake City International Airport, our hotel offers easy access to downtown Salt Lake City and Historic Temple Square. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 315 reviews
Cleanliness: 9
Service: 8
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 8
K
Kira • couple • us
7
Pros:

Spacious, included breakfast, clean, the rooms were large

Cons:

I was given a room along the Main Street and was shocked how loud it was at night. Not only did it seem abnormally loud to traffic, but I could also hear my neighbors quite often to the point where I was woken up multiple times a night and couldn’t sleep due to noise unfortunately.

2026-10-29 • via Nuitee
M
Monica • couple • us
10
Great room, great food, stay here!
Pros:

Loved the reception in the evening! Nice to have a snack and drink after a day of travel. Breakfast was delightful. Made-to-order omelets…chef’s kiss! Our room was outstanding! An actual suite with three separate rooms. Bedroom, bathroom, and living room/kitchenette area. Loved it and would 100% recommend!

2026-10-28 • via Nuitee
L
Lillian • couple • us
10
2026-10-25 • via Nuitee
L
LaNae • couple • us
10
Great place to stay
Pros:

Great location . Yummy breakfast . Well decorated

Cons:

The bed was a little stiff for my taste, but some people may like firmer beds than I do.

2026-10-25 • via Nuitee
C
Colton • solo_traveller • us
9
Pros:

Location and cleanliness

Cons:

N/A

2026-10-24 • via Nuitee
B
Brinley • couple • us
7
2026-10-20 • via Nuitee
D
Delilah • family_with_children • us
9
2026-10-20 • via Nuitee
J
Joey • couple • us
10
2026-10-19 • via Nuitee
R
RamonDiaz • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Location, amenities, cleanliness, modern rooms, breakfast, restaurant

2026-10-15 • via Nuitee
M
Marco • couple • us
8
2026-10-12 • via Nuitee
W
Wyatt • extended_group • us
10
2026-10-07 • via Nuitee
D
DeAnna • solo_traveller • us
10
overall, It was a great stay!
Pros:

The bed was very comfortable. I liked the hours of the pool and hot tub. Breakfast was exceptional.

Cons:

I didn't like I had to pay to park on the property and put a deposit down to stay. They have my credit card information that should have been plenty for incidentals.

2026-09-14 • via Nuitee
M
Maria Luisa • family_with_children • us
8
2026-09-12 • via Nuitee
L
Leslie • couple • us
10
Had a very good time
Pros:

Where was close to the venue I was going to

2026-09-11 • via Nuitee
G
GUTIERREZ • couple • us
9
2026-09-01 • via Nuitee
C
Carlos • extended_group • us
8
Quiet and clean. Would stay again
Pros:

Nice area. Quiet and clean. Friendly staff

2026-08-31 • via Nuitee
A
Asucena • couple • us
10
2026-08-26 • via Nuitee
P
Patty • couple • us
9
2026-08-24 • via Nuitee
T
Tim • couple • us
8
It filled my need of a place to stay.
Pros:

The second morning of our stay the selections at breakfast were not as complete as they weee the first morning.

Cons:

There were several broken tiles in each of the elevators and broken light fixtures in the lobby that had been glued back together. Didn’t present a high class facility.

2026-08-13 • via Nuitee