Embassy Suites by Hilton Salt Lake West Valley City

Hotels
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Embassy Suites Hotels
8.6 (455 reviews)
3524 South Market Street , West Valley City , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.74
Several reviews mentioned cleanliness issues, such as dirty bathrooms and sofas.
Service
9.21
Multiple reviews praised the friendly and helpful staff.
Location
9.25
The property is conveniently located near attractions, as noted in the reviews.
Room Quality
8.7
The rooms were generally described as spacious and clean, but some furnishings were noted as worn.
Amenities
8.73
General amenities were satisfactory with some issues like the sofa bed being uncomfortable.
Value for Money
7.69
Some reviews mentioned that the price did not meet expectations due to issues with the property.
Food and Beverage
8.74
Breakfast received high praise, though there were some concerns about cleanliness in the dining area.
Overall Experience
8.71
While there were negative points raised, many guests indicated positive stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:57

Property Description

Luxurious Rooms with Free Wi-Fi
Experience comfort and convenience in our rooms at the Embassy Suites by Hilton Salt Lake West Valley City, complete with free Wi-Fi, flat-screen satellite TV, microwave, and fridge.

Relaxation and Recreation
Unwind in our indoor pool or stay active in the fitness center during your stay. Indulge in snacks from the on-site bar and keep your wardrobe fresh with our convenient launderette.

Prime Location and Nearby Attractions
Located just 15 minutes from Salt Lake City International Airport, our hotel offers easy access to downtown Salt Lake City and Historic Temple Square. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 455 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.71
G
Gina • solo_traveller • us
10
Pros:

Oh so clean!!!
Friendly
Great location for me

2026-06-29 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Bedroom separate from front room and kitchen. Like how it was sliding doors. Breakfast was good.

Cons:

Trying to figure out you have to push a button on the wall to get outlets to work. Other hotels have a $30 incidental, it was $50 there. They will tell you the money is released when you check out, but know it is going to take a few days to get it. Went to the lobby to get a snack in the middle of the night.. no one anywhere. Waited at the front desk, walked around, but no staff in site to assist.

2026-06-28 • via Nuitee
J
Jamie • solo_traveller • us
10
Good stay
Pros:

Conveniently located for our destination. Great choices for buffet style breakfast.

Cons:

No vending machine by the ice machine.

2026-06-20 • via Nuitee
B
Brent • extended_group • us
10
2026-06-19 • via Nuitee
M
Masoud • family_with_children • us
7
2026-06-19 • via Nuitee
C
Connie • solo_traveller • us
10
2026-06-18 • via Nuitee
S
Sonja Y. Kelly • solo_traveller • us
10
2026-06-16 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-06-16 • via Nuitee
R
Rita • solo_traveller • il
8
2026-05-31 • via Nuitee
C
Craig • solo_traveller • us
6
Bad start, but great otherwise
Pros:

The place was nice, and the people were OK, but the problems I had were with the interactions between Booking.com and Embassy Suites. They tried to charge me not only again for the room but also nearly double what I already paid. This wasn't awesome to deal with as I had just got off the road and was late. They got it worked out after blaming booking.com as much as possible and a good bit of time to do it in, and after that, everything else was good.

Cons:

Having to deal with the lengthy process of them figuring out whether or not I already paid and needing to get to my room to decompress and sleep. Again, everything else was good, though, I just wish this didn't have to happen. In this case, the blame game doesn't help either, I don't see how it matters because there isn't any way to know who whether Booking.com or Embassy Suites was responsible for this mess, just do better so this doesn't happen to people.

2026-05-30 • via Nuitee
M
Misty • couple • us
9
2026-05-05 • via Nuitee
T
Torres • family_with_children • us
10
Will book here from now on when we travel the Salt Lake City!
Pros:

This was the most beautiful hotel i have ever stayed at! The fresh tropical aroma threw out the entire hotel was absolutely divine! The Room as so spacious. The bed was extremely comfortable and the breakfast was delicious!

2026-05-03 • via Nuitee
B
Brandon Jr • extended_group • us
7
2026-04-25 • via Nuitee
A
Angela • couple • us
9
2026-04-21 • via Nuitee
M
miker • solo_traveller • us
9
Classy hotel in suburbia!
Pros:

Classy place with great staff. Great breakfast with terrific omelets and baked goods. Great rooms too!

Cons:

The fish and chips in the restaurant were disappointing.

2026-04-04 • via Nuitee
J
Jennifer • solo_traveller • us
6
The fact that they charge you to check in early with no notice is ridiculous I have never seen this anywhere before ther
Pros:

The property was beautiful and nice

2026-04-02 • via Nuitee
A
Alejandra • extended_group • us
10
2026-04-02 • via Nuitee
L
Lorna • family_with_children • us
10
Clean and comfy at a great price.
Pros:

We loved the omelettes for breakfast. The front desk staff were very helpful and friendly.

Cons:

There could be more places to hang towels in the suite.

2026-03-25 • via Nuitee
J
Judy • family_with_children • us
7
It was adequate
Pros:

Breakfast was great

Cons:

Coffee in the room, 1/2 and 1/2 was not always available.
Lights in room were confusing as to how then worked.
There was no night light.

2026-03-17 • via Nuitee
L
Leslie • couple • us
5
Needed a place to stay, served the purpose.
Pros:

The staff was very friendly. The hotel was very clean and was in a great location.

Cons:

The bed was like sleeping on the floor. The chairs and couch were old and worn out, we went to the lobby to find a decent place to sit.

2026-03-16 • via Nuitee