Hampton Inn & Suites Pittsburgh Waterfront West Homestead

Hotels
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Hampton Inn
8 (507 reviews)
301 West Waterfront drive , West Homestead , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of breakfast options
Cons:
Cleanliness issues
Cold pool
Maintenance problems

Categories

Cleanliness
6.25
Multiple reviewers mentioned issues with cleanliness, including dust, used towels, and dirty bath facilities.
Service
9.25
Most reviews conveyed a positive sentiment about service, highlighting friendly staff and prompt responses.
Location
9.25
Several reviewers praised the hotel's convenient location, particularly its proximity to attractions.
Room Quality
7.25
Reviews noted a need for upkeep and cleanliness in rooms, particularly related to maintenance issues.
Amenities
7.25
The pool received criticism due to temperature and cleanliness, affecting the amenities rating.
Value for Money
8.25
The pricing is generally considered fair given the location, despite some cleanliness issues.
Food and Beverage
8.25
Breakfast options were viewed positively, though some variability in offerings was mentioned.
Overall Experience
8.25
While there were significant complaints, many aspects of the stay were enjoyable, resulting in a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:42

Property Description

Indulge in Luxury by the River
Located in West Homestead, Pennsylvania, Hampton Inn & Suites Pittsburgh Waterfront offers a serene retreat along the Monongahela River.

Modern Comforts and Convenience
Unwind in rooms featuring flat-screen TVs, work desks, and complimentary WiFi. Enjoy a refreshing swim in the indoor pool or keep up with your workout routine at the on-site fitness center.

Explore The Waterfront
With a complimentary breakfast to start your day, take a leisurely stroll to discover a variety of shops and dining options nearby. Book now for a relaxing stay with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property will undergo a complete rejuvenation between Nov 27, 2023, and Apr 6, 2024. Work will be on specific floors during business hours, so as to cause minimal disruption. We will remain open during this time, and we look forward to having you with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 507 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
M
Michael • solo_traveller • nl
1
One of my worst stays ever. Staff incompetent to help.
Pros:

Nothing, except the location near the Waterfront shopping center.

Cons:

The water in the shower were boiling hot. Steam was coming out. It was impossible to shower without getting burns. I complained twice at the reception, on different days. Different receptionist each time. Both said the same thing: a) they know they have problems with the boiler for many days now; b) they are waiting for parts; c) when I asked why they diodn't notify the guests/booking in advance, the answer was: "it is not my fault, I only work here..." . They charged $450 for two nights, without providing a shower. They wouldn't move me a room saying they are fully booked and they do not know which of the rooms have good water and which have steam hot ones.

2026-05-27 • via Nuitee
J
Jennie • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-27 • via Nuitee
D
Denise • extended_group • us
8
2026-05-19 • via Nuitee
T
Tamela • solo_traveller • us
10
Pros:

Like the customer service, breakfast and fire pit

Cons:

The bed was too hard

2026-05-19 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Clean with friendly staff

2026-05-15 • via Nuitee
K
Kayla • extended_group • us
9
Great stay and comfortable place for the evening. Also good complimentary breakfast.
Pros:

Very nice hotel.

Cons:

Lighting in the bathroom and rooms a little dim but worked for us.

2026-05-14 • via Nuitee
N
Noel • couple • us
9
2026-05-08 • via Nuitee
R
Ronelyn • solo_traveller • us
4
Pros:

Location,and staff were helpful.

Cons:

Shower temperature was either too and too cold no in between. I can tell that toilet was never cleaned as it had a sticky feel so I had to wipe it with alcohol wipes. The floor on the restroom as well was quite sticky where the toilet was at. Linens I dont think were really clean. Some stains on it. Breakfast wasn't great.

2026-05-06 • via Nuitee
W
Walid • extended_group • eg
10
2026-05-06 • via Nuitee
J
Joseph • solo_traveller • us
10
Great value if you are looking to stay in the Homestead area.
Pros:

It is a beautiful facility and great value for money. I was participating in a conference in the adjacent hotel and after discussing their experiences it is clear this hotel was the better choice. It’s also very close to many restaurants.

Cons:

The elevator is hydraulic, so super slow. For a 5 story building a MRL elevator would have been a better choice. It did not help that one of the two elevators was malfunctioning and taken out of service, but I understand those things happen.

2026-05-03 • via Nuitee
N
Nichole • family_with_children • us
10
2026-05-02 • via Nuitee
F
Franck • solo_traveller • fr
7
2026-05-01 • via Nuitee
V
vallice • couple • us
9
My stay was great with no complaints at all.
Pros:

Breakfast was fine and location was great. Staff was great, and Whitney was very professional, polite, and knowledgeable.

Cons:

Better fitness room

2026-04-28 • via Nuitee
D
Denise • couple • us
8
2026-04-26 • via Nuitee
C
Christian • solo_traveller • fr
9
2026-04-25 • via Nuitee
J
Johnna • family_with_children • us
6
2026-04-06 • via Nuitee
H
Hieu • couple • us
5
Amazing location but room wasn’t clean, carpet smells moldy and bed sheets seem like they did not wash at all as there w
Pros:

The location is absolutely amazing!

Cons:

Cleanliness wasn’t good at all.

2026-04-04 • via Nuitee
M
Melissa • couple • us
9
2026-03-30 • via Nuitee
L
Lucas • family_with_children • us
10
2026-03-24 • via Nuitee
M
Mrs nickles • extended_group • us
7
Hampton Inn stay 3.20 to 3.22
Pros:

The staff was very nice and friendly and helpful. The Saturday breakfast was amazing.

Cons:

The room was stuffy, the shower head needed calcium lime and rust cleaner, the pressure was low. The toilet paper holder was broken. The toilet paper kept falling it wasn't screwed in and the toilet paper kept falling on the floor, the ice machine didn't work, the Sunday breakfast was not good and they ran out of orange juice.

2026-03-22 • via Nuitee