Holiday Inn Sittingbourne by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (1571 reviews)
70 London Road , Sittingbourne , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Parking fees
Heating issues
Inconsistent food quality

Categories

Cleanliness
7.7
Clean room, but issues with temperature and faulty sockets.
Service
8.7
Staff were friendly and accommodating; good reception service.
Location
8.7
Convenient location for events.
Room Quality
7.7
Spacious but had issues with heating and plug sockets.
Amenities
6.7
Lack of EV charging facilities and some amenities were lacking.
Value for Money
8.2
Good overall value; breakfast and room quality were decent.
Food and Beverage
6.7
Food quality varies; breakfast is good, but dinners were overcooked.
Overall Experience
8
Overall comfortable stay, but several small issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Historic Charm with Modern Luxury

Period Features and Modern Amenities: Originally built as a private residence in 1880, the Holiday Inn Sittingbourne seamlessly blends historic charm with modern luxury. Each individually styled room features free Wi-Fi, a flat-screen TV, and luxurious en-suite bathrooms.

Dining with a View: Indulge in a culinary experience at Coniston Kitchen, boasting floor-to-ceiling windows and stunning views. Enjoy a buffet breakfast with full English and continental options, and savor Italian and Mediterranean specialties for dinner.

Explore Kent’s Treasures: Conveniently located in the heart of Kent, guests have easy access to historical sites like Leeds Castle and Canterbury Cathedral. With a private car park and proximity to Bluewater Shopping Centre, your stay at Holiday Inn Sittingbourne promises both relaxation and adventure.

Important information:

Please note if a guest books a standard room, a double or twin room will be allocated based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1571 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8
C
Catherine family_with_children gb
8
2026-06-13 via Nuitee
G
Gemma couple gb
10
Pros:

Clean and tidy welcoming staff great location for what we needed we had breakfast included lots of choice

2026-06-12 via Nuitee
T
Tommy couple se
6
2026-06-09 via Nuitee
H
Harry couple gb
1
2026-06-08 via Nuitee
R
Rene solo_traveller nl
8
Pros:

Nice room, airco, bathroom, parking

Cons:

10 min to centre and train station

2026-06-07 via Nuitee
D
David solo_traveller gb
8
2026-06-07 via Nuitee
A
Alikhan solo_traveller gb
8
Overall good.
Pros:

Staff friendly

Cons:

Ceiling in my room was dripping

2026-06-07 via Nuitee
D
Daniel couple gb
9
2026-06-06 via Nuitee
I
Isaac solo_traveller gb
8
2026-06-04 via Nuitee
I
Ian couple gb
8
2026-06-03 via Nuitee
M
Morren solo_traveller gb
10
Very good
Pros:

Breakfast was very good. Excelent choice of things to eat.

2026-06-01 via Nuitee
D
Daniel couple gb
8
Good
Pros:

Good

Cons:

Gostaria que tivesse piscina

2026-05-31 via Nuitee
L
lynda carlin solo_traveller gb
9
2026-05-31 via Nuitee
J
Julie couple gb
8
2026-05-30 via Nuitee
A
Angela couple cy
6
We were well looked after, but the hotel is tired.
Pros:

Location to our family

Cons:

Paying for the car park. Tired looking rooms and hotel has a stale smell

2026-05-28 via Nuitee
C
Coventry solo_traveller gb
1
2026-05-27 via Nuitee
A
Anett solo_traveller gb
10
Pros:

Clean, staff was nice.

2026-05-26 via Nuitee
K
Keith couple gb
8
2026-05-26 via Nuitee
A
Ashley solo_traveller gb
10
2026-05-25 via Nuitee
H
Helen couple gb
6
Pleasant stay overall
Pros:

Cleanliness & modern feel

Cons:

Would not allow an early check in, in advance which meant that we couldn't get in the room early to get ready for a wedding. Felt they could have been more acommodatng to this request.

2026-05-25 via Nuitee