Holiday Inn Sittingbourne by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (1556 reviews)
70 London Road , Sittingbourne , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Parking fees
Heating issues
Inconsistent food quality

Categories

Cleanliness
7.7
Clean room, but issues with temperature and faulty sockets.
Service
8.7
Staff were friendly and accommodating; good reception service.
Location
8.7
Convenient location for events.
Room Quality
7.7
Spacious but had issues with heating and plug sockets.
Amenities
6.7
Lack of EV charging facilities and some amenities were lacking.
Value for Money
8.2
Good overall value; breakfast and room quality were decent.
Food and Beverage
6.7
Food quality varies; breakfast is good, but dinners were overcooked.
Overall Experience
8
Overall comfortable stay, but several small issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Historic Charm with Modern Luxury

Period Features and Modern Amenities: Originally built as a private residence in 1880, the Holiday Inn Sittingbourne seamlessly blends historic charm with modern luxury. Each individually styled room features free Wi-Fi, a flat-screen TV, and luxurious en-suite bathrooms.

Dining with a View: Indulge in a culinary experience at Coniston Kitchen, boasting floor-to-ceiling windows and stunning views. Enjoy a buffet breakfast with full English and continental options, and savor Italian and Mediterranean specialties for dinner.

Explore Kent’s Treasures: Conveniently located in the heart of Kent, guests have easy access to historical sites like Leeds Castle and Canterbury Cathedral. With a private car park and proximity to Bluewater Shopping Centre, your stay at Holiday Inn Sittingbourne promises both relaxation and adventure.

Important information:

Please note if a guest books a standard room, a double or twin room will be allocated based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1556 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8
J
Julie • couple • gb
8
2026-05-30 • via Nuitee
A
Angela • couple • cy
6
We were well looked after, but the hotel is tired.
Pros:

Location to our family

Cons:

Paying for the car park. Tired looking rooms and hotel has a stale smell

2026-05-28 • via Nuitee
C
Coventry • solo_traveller • gb
1
2026-05-27 • via Nuitee
K
Keith • couple • gb
8
2026-05-26 • via Nuitee
A
Anett • solo_traveller • gb
10
Pros:

Clean, staff was nice.

2026-05-26 • via Nuitee
A
Ashley • solo_traveller • gb
10
2026-05-25 • via Nuitee
H
Helen • couple • gb
6
Pleasant stay overall
Pros:

Cleanliness & modern feel

Cons:

Would not allow an early check in, in advance which meant that we couldn't get in the room early to get ready for a wedding. Felt they could have been more acommodatng to this request.

2026-05-25 • via Nuitee
R
Rachael • solo_traveller • gb
10
Pros:

I recently stayed at the Holiday Inn Sittingbourne in Kent and had a wonderful experience from start to finish. The hotel was lovely, clean, comfortable, and very welcoming. The location was perfect and made everything so convenient during my stay. The staff were friendly and professional, and the overall atmosphere was relaxing and enjoyable. Everything about my stay exceeded expectations, and I would happily stay here again in the future. Highly recommended!

Cons:

The only thing I didn't like is the fact that the satnav took me to the other side of the hotel where there's staff parking, so I don't know, for some reason the coordinates for the entrance on most of the satnav, take you elsewhere. So that's a bit annoying because then you have to find your way out. But other than that, I don't have any issues.

2026-05-25 • via Nuitee
J
Jo • couple • gb
1
Appalling. It has put us off ever staying in a hotel again. I have emailed a complaint to the mgrs
Pros:

The staff on reception and in the restaurant were helpful. Reception staff clearly felt frustrated at not to be able to help with our complaint about the bath and the phone.

The bed was comfortable.

Cons:

Filthy bath, telephone not working (no power cable), very poor design of bathroom: no latch on bathroom door so it didn't stay properly closed, 7cm gap under bathroom door letting noise and smells out into the bedroom when we used the toilet, bathroom walls made from semi-opaque glass so that using toilet in the night we couldn't switch the light on as we would have disturbed each other. Loud rumbling noise all night which kept me awake till I found some earplugs at 2.00am. No Housekeeping Team on duty during our stay, to come and clean the bath.

2026-05-24 • via Nuitee
O
Olesja • solo_traveller • gb
8
2026-05-23 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

nice clean room, good breakfast selection & comfy bed

Cons:

everything was nice

2026-05-19 • via Nuitee
E
Evans • solo_traveller • gb
3
Pros:

Close to my family

Cons:

No water pressure and very noisy doors closing

2026-05-18 • via Nuitee
D
Donna • couple • gb
10
Pros:

Everything was great

Cons:

Food could have been warmer but was lovely

2026-05-17 • via Nuitee
K
Keith • couple • gb
8
2026-05-16 • via Nuitee
E
Ethna • solo_traveller • gb
9
2026-05-15 • via Nuitee
S
stella • solo_traveller • gb
10
2026-05-13 • via Nuitee
B
BRIAN • couple • gb
9
good value
Pros:

convenient

Cons:

nothing only stayed 1 night

2026-05-12 • via Nuitee
B
Bernie • solo_traveller • ie
8
Pros:

Friendliest and loveliest staff. Very quiet breakfast room with good, simple food. Mycsiblings reported excellent, big beds. We all had great sleeps. My single bed was okay but shower was fab. Would stay again for sure.

2026-05-10 • via Nuitee
L
Lawrance Bailes • solo_traveller • gb
6
Nice but not quiet
Pros:

Nice size room

Cons:

No noise suppression

2026-05-09 • via Nuitee
B
Becky • solo_traveller • gb
7
Good stay overall
Pros:

food and staff were excellent

Cons:

being on 1st floor, noise was loud.

2026-05-08 • via Nuitee