Las Torres de Ugarte

Hotels
9.1 (387 reviews)
Calle Ugarte 401-A , Arequipa , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.35
Some reviews mentioned issues with cleanliness and pest problems.
Service
9.85
Staff was consistently described as friendly and helpful.
Location
9.35
Multiple reviews highlighted the excellent location near important attractions.
Room Quality
8.85
Room quality rated well, but there were some comments about small rooms.
Amenities
8.85
Amenities were generally well-received, including breakfast options.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Many positive comments about breakfast and dining options.
Overall Experience
9.35
Overall, guests had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:10

Property Description

Historic Charm and Modern Comfort
Las Torres de Ugarte, nestled just steps away from the Monastery of Santa Catalina, seamlessly blends colonial elegance with contemporary amenities. The rooms boast private bathrooms, cable TV, and complimentary Wi-Fi, ensuring a comfortable stay.

Convenient Location and Services
Situated a mere 300 meters from the main square, guests can easily explore the vibrant Mercaderes street and nearby attractions. Enjoy a complimentary buffet breakfast before seeking tourism information or indulging in a relaxing massage session.

Local Heritage and Accessibility
Immerse yourself in history with the Casa de la Moneda nearby or take a short 8 km drive to Rodriguez Ballon Airport. Book your stay at Las Torres de Ugarte for a memorable experience in central Arequipa.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 387 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
M
Mariana • couple • br
10
Pros:

Muito atenciosos, chegamos às 5h da manhã e minha amiga estava passando mal, deixaram a gente fazer o checkin antes e descansarmos no quarto. É próximo do centro de Arequipa, em uma região com vários restaurantes e segura. O chuveiro é ótimo e quentinho.

Cons:

Não tem minibar/frigobar

2026-07-04 • via Nuitee
G
García Sánchez • family_with_children • es
10
Un hotel de 10. Todo perfecto.
Pros:

Todo perfecto. Ubicación excelente, muy limpio, camas muy cómodas, desayuno muy rico. Recomendable 100%. La gente de recepción muy amable. Estuvimos 2 noches y regresamos a Arequipa tras un tour y en ningún momento pensé en coger otro hotel.

2026-07-04 • via Nuitee
M
Maria • extended_group • pl
9
2026-07-03 • via Nuitee
L
Lionel • solo_traveller • fr
9
2026-06-29 • via Nuitee
M
Maura • family_with_children • ca
10
Beautiful, comfortable and helpful staff
Pros:

Very clean, responsive and helpful staff. Excellent breakfast.

Cons:

I would like for hotels to offer guests leaving on early excursions something to eat given breakfast is included in the price.

2026-06-29 • via Nuitee
M
Mathilde • solo_traveller • fr
10
Superbe
Pros:

L’hôtel est un peu rustique mais la chambre est confortable. La douche est très bien.
Le petit déjeuner sur le rooftop est super. Le personnel est adorable ! L’hôtel est très bien situé.

Cons:

Rien

2026-06-28 • via Nuitee
J
Jody • couple • ca
9
Pros:

Great staff, very accommodating and packed us breakfast for our early morning tours.

Cons:

Floor in the room was quite dirty. Left the bottom of our feet dark when walking on it.
One early morning tour the guy on night shift would let us out until the driver arrived so we got a little panicked. Typically we wait just outside for the tour pick up.

2026-06-28 • via Nuitee
C
Carol • couple • au
10
Perfect hotel for our stay in Arequipa
Pros:

Location, breakfast, staff, comfortable bed

Cons:

Nothing

2026-06-28 • via Nuitee
K
Karina • solo_traveller • cl
10
Pros:

Atención excelente y la ubicación privilegiada

Cons:

Nada

2026-06-26 • via Nuitee
K
Kate • extended_group • gb
5
Pros:

Location is very central and breakfast is cool on the rooftop

Cons:

Lovely staff but a tired hotel in need of modernisation. My mums room smelled of damp and her bed was rock hard - literally like it was missing a mattress!! We honestly should have complained but it was our first hotel in Peru and didn’t know what to expect. But sorry the hotel needs renovation!

2026-06-25 • via Nuitee
C
Camilla • family_with_children • it
9
2026-06-25 • via Nuitee
S
Sophie • family_with_children • us
9
Great value, I would stay again!
Pros:

Great service from staff and wonderful location and breakfast.

Cons:

The bedding had some stains on it and feathers were coming out of the quilt.

2026-06-24 • via Nuitee
M
Manuel • couple • es
7
Pros:

Lo mejor es la ubicación. Muy céntrico pero sin ruido. El personal es muy agradable

Cons:

La habitación es muy básica, fría, y el baño es muy pequeño

2026-06-23 • via Nuitee
R
Rianne • solo_traveller • nl
9
Fijne accommodatie
Pros:

Top locatie! Lekker ontbijt, als we te vroeg weg moesten ivm een activiteit kregen we een ontbijtbox mee. Erg vriendelijk en behulpzaam personeel. We hadden een medisch probleem, waarbij ze ons heel goed hebben geholpen om de juiste zorg te krijgen.

Cons:

Onze kamer had alleen een inpandig raam. Wij waren veel op pad dus voor ons geen probleem.

2026-06-20 • via Nuitee
H
Helene • couple • fr
10
Très bonne adresse au cœur darequipa
Pros:

Très bien situé au cœur du centre historique, personnel très attentif, bon petit déjeuner sur la terrasse de l’hôtel

Cons:

Salle de bain un peu petite

2026-06-20 • via Nuitee
L
Luis • family_with_children • co
10
Pros:

Su ubicación

2026-06-18 • via Nuitee
T
Thomas • couple • au
10
Great location and friendly staff
Pros:

Location right next to monastery and easy stroll to cathedral and plaza. Staff friendly and attentive. Omelette at breakfast nicely done.

2026-06-16 • via Nuitee
C
Claudia Selene • extended_group • pe
10
Lindo lugar
Pros:

Las instalaciones

Cons:

Todo perfecto

2026-06-16 • via Nuitee
P
Pavel • solo_traveller • us
10
Pros:

Very friendly and helpful staff.

2026-06-14 • via Nuitee
R
Rocío • solo_traveller • es
8
2026-06-14 • via Nuitee