The Palms Residence

Hotels
Independent
7.8 (18 reviews)
6/5 Moo 1 Chalermprakiat R.9 Road, Soi Thida, Wichit, Phuket, 83120 , Wichit , TH

Facilities

Health or beauty spa nearby
Free WiFi
Terrace
Wheelchair accessible
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and management
Rooftop pool (clean, not busy)
Daily housekeeping and clean bedding in many reports
Convenient for markets and local shops
Good value/price for many guests
Basic in-room amenities (fridge, AC, balcony) available
Cons:
Noise from nearby factory/distribution center and thin walls
Hard beds and mixed room comfort
Maintenance issues and occasional broken items
Intermittent WiFi reported
Photos sometimes do not match reality
Limited on-site food/coffee options; small pool for some expectations

Categories

Cleanliness
7
Mixed feedback: several guests praised clean rooms and daily linen/towel changes, but others explicitly reported it 'wasn't very clean' and general maintenance issues.
Service
9.2
Consistently strong positive comments about staff and management being friendly, helpful and accommodating across many reviews.
Location
7.8
Mixed: many guests liked proximity to markets, shops and attractions; others noted distance from the beach/city centre or that the hotel sits next to noisy industrial/transport sites.
Room Quality
7.2
Mixed room quality: positives include fridge, balcony, AC and spacious rooms; negatives include very hard beds, thin walls/noise and some broken fixtures/maintenance issues.
Amenities
8
Rooftop pool and basic in-room amenities (fridge, A/C) are praised, though pool size varies by expectation and some guests reported maintenance/WiFi problems.
Value for Money
8.2
Generally seen as good value by many reviewers ('good price', 'rapport qualité prix'), though a few guests felt it did not match expectations from photos or price.
Food and Beverage
7.5
Limited on-site F&B comments: nearby street-food and shops are a plus, but some guests noted no coffee/limited hotel F&B options.
Overall Experience
7.5
Overall a generally positive, budget-friendly stay for short visits with standout staff and rooftop pool, tempered by noise, occasional cleanliness/maintenance issues and mixed location suitability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 02:53

Property Description

Discover a serene escape at The Palms Residence, where comfort meets convenience in stunning Wichit.

Recreational Amenities
Dive into relaxation with our sparkling outdoor pool or soak up breathtaking views from our inviting terrace. Enjoy a variety of recreational activities right at our doorstep.

Modern Comforts
Unwind in one of our 37 air-conditioned rooms featuring flat-screen televisions, refrigerators, and complimentary Wi-Fi. Daily housekeeping ensures your space remains fresh, while complimentary toiletries make your stay even more enjoyable.

Convenient Location
Situated just minutes from popular attractions like Central Festival Phuket and Patong Go-Kart Speedway, you'll always be at the heart of the action. Plus, with free self-parking and airport shuttle options, exploring the best of Phuket is effortless.

Book your unforgettable stay at The Palms Residence today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 18 reviews
Cleanliness: 7
Service: 9.2
Location: 7.8
Room Quality: 7.2
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.5
Overall Experience: 7.5
G
GENEVIEVE solo_traveller mf
10
Très sympa !
Pros:

L'emplacement près des Mall, la gentillesse du personnel. La propreté.

Cons:

Je trouve qu'il manque peut-être une bouilloire dans les chambres pour un café ou un thé, sans avoir à sortir le matin

2026-06-05 via Nuitee
D
Donal solo_traveller ie
8
Pros:

The owner was very nice and helpful and the room was also as good as the advertisement

2026-06-02 via Nuitee
E
Esther couple ug
9
2026-05-20 via Nuitee
T
Tague solo_traveller gb
10
2026-05-12 via Nuitee
T
Tristan solo_traveller nl
6
Voor de prijs kan je het doen. Maar verwacht wat dingen.
Pros:

Het personeel was erg aardig.

Cons:

Bedden waren erg hard, we goed geslapen. Achter het hotel zit een coca cola distributie centrum. Die werken soms snachts door. De kamers zijn er gehorig. Je hoort je buren.

2026-05-11 via Nuitee
L
Lukasz solo_traveller pl
10
2026-05-03 via Nuitee
D
Donagh family_with_children au
8
2026-04-27 via Nuitee
A
Alec couple us
9
Nice pool
Pros:

Amazing, cool rooftop pool, great price, not busy. It was easy to add another day to my stay. Staff were very kind with daily room service. Clean big rooms. Great

Cons:

Would’ve been a 10 but WiFi was on and off

2026-04-25 via Nuitee
R
Robert cordial couple ie
8
2026-04-24 via Nuitee
P
Pituscan couple ch
8
Pros:

the staff was nice

Cons:

It wasn't very clean.

2026-04-21 via Nuitee
D
Danny solo_traveller gb
8
2026-04-18 via Nuitee
H
Heiko extended_group de
9
2026-04-16 via Nuitee
D
daniel meunier solo_traveller fr
9
Pros:

Nous avons été surclassé. Appartement au lieu d'une chambre. Piscine sur le toit. Stands de street food à 2 pas de l'hôtel.

2026-04-15 via Nuitee
S
Shuwau couple mv
10
2026-04-08 via Nuitee
J
Jaroslava couple cz
8
Pros:

Pokoje čisté, majitelé velice ochotní.

Cons:

Není co vytknout.

2026-04-08 via Nuitee
A
Arslane solo_traveller fr
8
2026-04-01 via Nuitee
J
John-Ross solo_traveller ca
10
2026-03-30 via Nuitee
Özkan solo_traveller tr
5
If you want to stay 1 or 2 days it’s ok.
Pros:

I don’t like it.

Cons:

All the photos are not matched with reality. And it’s so far to city center.

2026-03-28 via Nuitee
D
Dimitri couple re
10
2026-03-24 via Nuitee
J
Julie couple fr
10
Ça reste un super hôtel pour quelques nuits.
Pros:

L’emplacement géographique, le personnel, la taille de la chambre, petite piscine jolie, frigo dans la chambre.

Cons:

Manque de quoi faire sécher le linge.
À côté d’une usine qui tourne à plein régime dès le matin avec des moteurs de camions qui tournent, klaxonnent.

2026-03-16 via Nuitee