Turtle Bay Beach Club- All Inclusive

Hotels
8.8 (251 reviews)
Mida Creek Road , Watamu , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good food variety and quality
Comfortable room with nice amenities
Cons:
Beach access issues due to vendors
Some cleanliness concerns with bedding
Limited amenities not included in all-inclusive pricing

Categories

Cleanliness
7.88
A minor issue related to cleanliness was mentioned with the beds, suggesting improvement is needed.
Service
9.85
The service was consistently praised for being friendly and helpful, creating a very positive atmosphere.
Location
8.89
The location had some comments about beach access being challenging due to vendors.
Room Quality
8.84
Rooms were reported as comfortable with good amenities.
Amenities
8.37
While generally good, some amenities were noted as being limited or not included in the all-inclusive package.
Value for Money
8.83
Overall a good value, though some additional costs were pointed out.
Food and Beverage
8.88
Food variety and quality received positive remarks, though some elements could improve.
Overall Experience
8.85
Generally a great experience, highlighted by the positive interactions with staff and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:47

Property Description

Beachfront Paradise at Turtle Bay

Luxurious Accommodations: Discover comfort in our Club rooms equipped with modern amenities like air-conditioning, TV, and balcony or terrace. Enjoy a restful stay with separate bath/shower, mosquito-proof sleeping area, and cozy bedding options.

All-Inclusive Dining and Drinks: Indulge in a variety of culinary delights with all meals included, from buffet-style breakfast to oven-fresh pizzas. Quench your thirst with unlimited soft drinks, cocktails, and selected wines, available until midnight.

Exciting Activities for All Ages: From supervised kids club and entertainment to watersports at the Dive and Watersport Center, there's something for everyone. Explore the Marine Park with scuba diving, snorkeling, or opt for a relaxing dhow trip on Mida Creek.

Ready to experience the ultimate beach getaway at Turtle Bay?

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for US$50 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for US$75 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 7.88
Service: 9.85
Location: 8.89
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
R
robmV8969LH Family
8
Good, but not as good as other times!
Pros:

This is our seventh time at Turtle Bay Beach Club, and probably the first time we have reviewed under five stars. Three stars might be a bit harsh, as I think a lot of the frustrations were unique to us having been there so much.

The positives first. The location is amazing, right on the beach which is great for looking around rock pools or snorkelling off the beach. We also ventured out to some of the other hotels (try the cocktails at Medina Palms) which can all be accessed from the beach and are a short tuk tuk ride in the evenings (or short walk if you’re feeling adventurous).

The staff are amazing as always, although there were fewer of the old staff that we know and love than there has been on other occasions. This is probably because we arrived shortly after the Easter weekend and they were starting to wind down.

The grounds of the hotel are amazingly well kept. A personal favourite of mine is just sitting with a coffee at the weavers bar watching the weaver birds. The rooms are ok, nothing amazing, but you hardly spend any time there so it never bothers us. Housekeeping do an amazing job keeping the rooms clean and stocked with fresh clean towels.

The big downside for us was the food and drink. On our first visit (back in 2011) I remember being very impressed with the food and drink. As the years have gone on, we have found ourselves getting more and more bored with the food, specifically in the evenings. Breakfast is great, lunch is ok, and 4pm pancakes are always amazing (thanks Josef 😀). By the evening we found ourselves uninspired by what was on offer. It’s difficult to pinpoint why, exactly, but figure it is because we have been there so much. In fact, I am going to change my rating to four stars, as it is much fairer haha. It’s also worth mentioning that every time we come to Watamu, we get a bit more adventurous. So this time we ventured out to more places in the evening (Ocean Sports, Hemingways, Lichthaus, Crab Shack, and Ascot all recommended). One night we even got picky bits (bread, cold meats, cheese and choc) from the Blue Marmalade restaurant and took it back to our room to eat (with a pot of butter kindly sourced by Kadengi, thanks Kadengi 😀).

The only other point of contention was the beer! I do t know if this has got worse because of cost cutting, but the beer available on the all inclusive is (in my opinion) terrible. When we first came you used to have Tusker on tap. Last time we came we found the beer from the tap was always flat and not cold, which we got around by ordering Baloo’s which was servers from bottles. This year there were no bottled beers included in all inclusive, and it seemed like a mission to find a cold fizzy beer. These days I drink so little that I just found myself ordering bottled Tusker (550 KSH) as it was more important to get a decent pint!

2026-05-14 via Tripadvisor
K
khalayi solo_traveller ke
10
2026-05-08 via Nuitee
S
stigandlinda family_with_children ke
9
2026-05-06 via Nuitee
R
Rodney family_with_children ke
4
The stay was disappointing overall. Food was average at best and the hotel felt old. The staff we great though and respo
Pros:

The location was excellent with access to a swimable beach.

Cons:

Aged decor, our room didn’t have wifi access, no direct sitting view of the beach and sea.

2026-05-04 via Nuitee
B
Bev couple ke
8
Serene- ocean view was worth it
Pros:

Cleanliness and the food was too yummy! The staff are friendly, especially Eunice, Elijah. Chef Isaac’s meals were so yummy and diverse. You can't lack something to love.

Cons:

Cleanliness of some of the water dispensers and some staff seem clueless to help. But most are very helpful.

2026-05-02 via Nuitee
Стефан solo_traveller ke
4
2026-04-25 via Nuitee
C
Churchil solo_traveller ke
7
2026-04-25 via Nuitee
D
D8088FDsusanm Family
10
Holiday Heaven
Pros:

Location is fabulous. Rooms are great. Really good value. The rooms were cleaned everyday. Fresh towels on request. Sheets were changed every day (which was perhaps a excessive!) The atmosphere was lovely. Staff were always friendly and helpful. I hope we'll be back!

2026-04-22 via Tripadvisor
I
Ian couple gb
8
2026-04-22 via Nuitee
J
janiffer family_with_children gb
5
Fair
Pros:

Food, but there were no varieties of vegetables

Cons:

Bed and bedding very holible, especially mattress protector, shower very old style i did not like at all, tiles were coming out, shower gel unable to press, made like that so they save on the cost, toilet very smelly not flushing properly. Building very old not updated to classic or Morden one, staff not educated to standard of hospitality some staff will just pass you will not ask you if you need a drink..

2026-04-17 via Nuitee
E
Emma extended_group sc
9
Pros:

everything was superb..especially if you re a outdoor person for water sport
excellent

2026-04-07 via Nuitee
A
agnetta family_with_children ke
7
Pros:

African cuisine.

Cons:

Staff were passive. Some felt we did not belong "kweli wako pesa?" Someone loosely wondered when we asked to be allocated a room after paying.

2026-04-06 via Nuitee
F
Ferrie couple gb
7
Great place for a low key holiday
Pros:

I loved the room on the beach! The air-conditioning and fan worked a treat and the bed was comfortable.
I always like that no one gets harassed on the beach as there is a cooperative, dressed in the same uniform. That means you only talk to one person and then the others leave you alone.

Cons:

I was disappointed that Kenyan Cane was no longer on the all inclusive, being a local drink and one we really like, that surprised us.

2026-03-26 via Nuitee
G
Galin couple bg
8
Pros:

Overall, our stay at Turtle Bay Beach Resort in Watamu, Kenya was pleasant, with some clear highlights and one notable downside.



The biggest drawback is definitely the rooms — they feel quite outdated and are in need of renovation. The furnishings and overall condition do not match the standard of the rest of the hotel.



On the positive side, the food is excellent. The cuisine is varied, fresh, and truly enjoyable throughout the stay. The staff also deserve special mention — always smiling, welcoming, and very helpful, which makes a big difference in the overall experience.



The common areas are extremely well maintained, and you can see the care put into keeping the surroundings beautiful. The pools are fantastic — clean, spacious, and perfect for relaxing.



In general, the hotel is good and offers a nice experience, especially thanks to the service, food, and facilities. However, upgrading the rooms would significantly improve the overall quality of the stay.

Cons:

The room

2026-03-25 via Nuitee
N
Nevena Toteva couple de
9
Pros:

Den Strand, den Garten und Lobby Bar im Hotel. Zwei Schwimmbecken, eines kleiner und ruhiger.Die Wassergymnstik am größeren war sehr nett.

Cons:

Das Essen, es könnte vielfältiger sein, nicht genug Obst, kein Joghurt, ein paar Salate.
Der Service der Kellner im Restaurant war nicht immer auf dem besten Stand.

2026-03-25 via Nuitee
M
Michael family_with_children ke
8
2026-03-24 via Nuitee
C
catherine family_with_children fr
10
Pros:

Tout l’emplacement le lieu !! Tout était parfait!! Le personnel d’une gentillesse, au top

2026-03-23 via Nuitee
K
Kitoto family_with_children ke
10
2026-03-21 via Nuitee
D
Daydream07501548372 Couples
6
Disappointing
Pros:

Last stayed in 2012. Came this year as it was our golden wedding anniversary. Accommodation was nothing special, rooms needing alot of attention, beds clean, room cleaners very efficient. Alot of things in the rooms have not changed in 20 years. Food was ok but not like it used to be. Staff a lot of trainees some were very good, some not so good some over zealous, thank goodness for the old brigade of staff who carried it. Dress code especially for dinner is non existent. Decoration needs attention as every bit of wooden furniture has been given a white undercoat distressed look which looks terrible. On the other hand pool's were very clean, security very good but work needs to be done on entertainment. We turned up with a preconceived idea that it would be the same as before but sadly mistaken.

2026-03-15 via Tripadvisor
G
Ghislaine family_with_children fr
8
Pros:

The place is being

Cons:

The food was nice with the exception of the fruits. It’s a shame because fruits in Kenya are delicious, pineapple, mango, papaya. They should choose riper fruit.

2026-03-15 via Nuitee