Fairfield Inn and Suites Chicago Downtown-River North

Hotels
Fairfield Inn
9 (1265 reviews)
60 West Illinois Street , Chicago , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast variety
Some rooms noisy

Categories

Cleanliness
8.96
Rooms were clean and welcoming, however some rooms showed signs of wear.
Service
9.43
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.47
The hotel is located in the central area, perfect for exploring Chicago.
Room Quality
8.42
Rooms were nicely designed but some lacked adequate lighting and furniture configurations.
Amenities
8.95
Various amenities were available including a gym and laundry services.
Value for Money
8.91
Good value for the location, though some aspects such as breakfast could be improved.
Food and Beverage
8.46
Breakfast was basic with some limitations in variety, though service was excellent.
Overall Experience
9.43
Overall positive stay with friendly service and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxury in the Heart of Chicago City Centre

Prime Location: Situated just minutes away from Michigan Avenue and the Chicago River, our hotel offers easy access to the city's top attractions.

Modern Comforts: Enjoy a comfortable stay in our well-equipped guest rooms featuring flat-screen TVs with HBO channels and complimentary Wi-Fi. Start your day right with our free continental breakfast.

Convenience at Your Fingertips: Stay fit during your travels with our modern fitness center, and explore nearby landmarks such as Millennium Park, Navy Pier, and the Willis Tower.

Book now for an unforgettable stay at Fairfield Inn and Suites Chicago Downtown-River North.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 1265 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Maureen couple us
7
2026-05-30 via Nuitee
V
VivianeSafwat Couples Mississauga, Ontario
10
Excellent in every way
Pros:

This hotel is excellent, centrally located in downtown and plenty of good restaurants and amenities around it.
Jose at the reception is doing a fantastic job, very friendly, professional, helpful, and has excellent communication skills in addition he is very well customer oriented. He helped us with all questions we have since it was our first time in Chicago and open nice conversation with customers and a pleasure to deal with.

Upon checking make sure you request room cleaning/housekeeping if you need it, and precise which dates exactly.

We used valet parking for the duration of our stay to avoid dealing with other options.

The rooms and the hotel is modern, no issue. Amenities in the bathroom, include shampoo, conditioner and body wash, plus soap bar, and hair dryer.
Small fridge available in the room. Bottle of filtered water for $9.00 so make sure you bring what you need from outside.

Breakfast included, but don’t rely on it if you want something better, and i recommend exploring outside, including a close by drive-thru McDonald’s that is open 24/7 serving breakfast.
There are floors with ice machines, so if you like a cold drink, ask for a room at same floor of the machine.

We booked online the big bus tour for one day pass, the bus has 11 stops and stop # 11 is close to the hotel. So you can take the bus there and go until it starts the route from stop # 1.

We are pleased with our stay and we highly recommend this hotel to anyone visiting Chicago.

2026-05-27 via Tripadvisor
C
Cristina family_with_children es
6
La ubicación estupenda, el hotel está bien, desayuno pésimo
Pros:

La ubicación es estupenda

Cons:

Tenía sofá cama, hice el cheking a las 19h volví a las 12 y tuve que esperar a que me pusieran las sábanas. Desayuno nada variado y malo

2026-05-25 via Nuitee
V
Villegas solo_traveller ve
9
DDW 2026 EN FAIRFIELD INN
Pros:

El personal muy agradable y dispuestos a resolver todas las situaciones!

2026-05-19 via Nuitee
N
Norbert extended_group pl
8
Pobyt był udany.
Pros:

Lokalizacja, obsługa personelu oraz wielkość pokoju

Cons:

Zbyt głośna klimatyzacja w nocy. Sofa rozkładana do spania niezbyt wygodna.

2026-05-18 via Nuitee
J
Jane couple us
9
2026-05-10 via Nuitee
M
Maximiliano extended_group ec
6
Cons:

Solicitamos y pagamos dos habitaciones con dos camas pero ellos dijeron que en la reserva de Booking habían dos habitaciones con una cama extragrande así que nos tocó dormir 5 personas en dos camas, eso es inconveniente e improcedente.

2026-05-09 via Nuitee
L
Latosha family_with_children us
10
2026-05-05 via Nuitee
P
Patel solo_traveller us
2
2026-05-01 via Nuitee
D
Delores extended_group us
10
2026-04-24 via Nuitee
A
Anita couple us
9
2026-04-23 via Nuitee
A
Albina extended_group us
9
2026-04-22 via Nuitee
T
T7178OMsusang Family
10
Perfect location!
Pros:

Fairfield Inn Chicago River North is a fantastic place to stay. It’s in a perfect location to walk to attractions and to get to the subway. The front desk agents were very friendly and helpful. Fannie and Javier were phenomenal hosts for the breakfast service. They made sure everyone had what they needed, and were full of helpful information about how to get around the city. Highly recommend staying here!

2026-04-21 via Tripadvisor
4
461Michael Family Glen Rock, New Jersey
10
Great experience for the family!
Pros:

Just completed a 3-night stay at this hotel as we came into town to see the Cubs play the Mets.

Best Pro: Javier and Fannie at the complimentry breakfast. They did an EXCELLENT job at greeting everyone when they walked in, keeping food well stocked, keeping the counter clean, and cleaning up the tables quickly. In addition, they came by to ask if we needed anything. I have stayed at many similiar hotels with this offering, they are the two best. Give them a raise!

Pros: Convenient to transit to get to Wrigley, very friendly front desk staff that greated us leaving and entering the hotel and provied various recommendations, great location near so many food choices and a really nice part of town, and clean rooms.

Cons: Across the street from a fire station and when they rolled out one night at 3 am, we were up for a while. But, I am a light sleeper.

All in all, a good decison to stay here and would again.

2026-04-20 via Tripadvisor
T
Thomas family_with_children us
10
2026-04-20 via Nuitee
O
Otho family_with_children us
10
2026-04-20 via Nuitee
V
Veronica solo_traveller us
8
2026-04-17 via Nuitee
T
Turysbek family_with_children us
6
One thing I liked only a location and restaurant staffs.
Pros:

Location is very good and staff is very polite, but the price for this hotel with it’s convenience very high.

Cons:

We couldn’t find simple water in rooms and tea. There was only coffee and I think vast majority of people prefer tea, so I believe that it is not difficult to put some packs of tea and electric teapot in the rooms.

2026-04-15 via Nuitee
P
porkchop1496 Family
8
Great hotel in Chicago
Pros:

This hotel was nice and clean and well priced. Literally the ONLY issue was that it was right across from the fire station, so I was affected as a light sleeper (the family was overall fine). The breakfast attendants were the nicest I've ever encountered, and housekeeping was fantastic. Front desk attendants were very friendly too. Room was big for a city location, with queen beds, and the front lobby had lots of space to sit.
The location was otherwise very convenient to the loop and the Mag mile in Chicago, and we were able to walk everywhere, and could've easily taken the El had we needed to venture out further. Breakfast was good, although I would appreciate more granola toppings and daily bananas. The parking ($60/night, doubt we could've done better) was about a block away.

2026-04-14 via Tripadvisor
K
Karcius family_with_children br
10
Ótimo custo benefício.
Pros:

A localização do hotel e o atendimento dos funcionários, desde a recepção até o café da manhã. Todos os funcionários foram muito solicitos e atenciosos, especialmente Javier e Fannie, cuja simpatia e presteza ao nos atender no café da manhã era formidável.

Cons:

O estacionamento não é barato no local.

2026-04-13 via Nuitee