Fairfield Inn and Suites Chicago Downtown-River North

Hotels
•
Fairfield Inn
9 (1281 reviews)
60 West Illinois Street , Chicago , us
+1 312-836-1700

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast variety
Some rooms noisy

Categories

Cleanliness
8.96
Rooms were clean and welcoming, however some rooms showed signs of wear.
Service
9.43
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.47
The hotel is located in the central area, perfect for exploring Chicago.
Room Quality
8.42
Rooms were nicely designed but some lacked adequate lighting and furniture configurations.
Amenities
8.95
Various amenities were available including a gym and laundry services.
Value for Money
8.91
Good value for the location, though some aspects such as breakfast could be improved.
Food and Beverage
8.46
Breakfast was basic with some limitations in variety, though service was excellent.
Overall Experience
9.43
Overall positive stay with friendly service and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxury in the Heart of Chicago City Centre

Prime Location: Situated just minutes away from Michigan Avenue and the Chicago River, our hotel offers easy access to the city's top attractions.

Modern Comforts: Enjoy a comfortable stay in our well-equipped guest rooms featuring flat-screen TVs with HBO channels and complimentary Wi-Fi. Start your day right with our free continental breakfast.

Convenience at Your Fingertips: Stay fit during your travels with our modern fitness center, and explore nearby landmarks such as Millennium Park, Navy Pier, and the Willis Tower.

Book now for an unforgettable stay at Fairfield Inn and Suites Chicago Downtown-River North.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
R
Rader • solo_traveller • us
10
2026-07-20 • via Nuitee
H
Hassen • couple • us
1
The site did not honor my stay.
Pros:

Over booked and the night staff told me they did not receive my payment.

Cons:

Over booked and the night staff told me they did not receive my payment. Offered me a snack from the vending machine and directed us to the moxy. Not worth the value!

2026-07-20 • via Nuitee
C
cynthia • couple • us
9
2026-07-15 • via Nuitee
E
Emmanuelle • family_with_children • fr
10
Excellent établissement, idéalement situé, au personnel adorable, je recommande vivement
Pros:

La gentillesse du personnel, notamment les agents du petit déjeuner (Javier, Dahyanah et Fanny)
L’emplacement idéal, très proche du centre mais à quelques rues, donc pas soumis au bruit des moteurs pétaradants de la ville

Cons:

Rien

2026-07-15 • via Nuitee
P
Princess • solo_traveller • us
8
Pros:

Very convenient to sites & restaurants and the staff was extremely friendly and helpful.

Cons:

There was no pool (but it was still a good hotel to stay at and would return again)

2026-07-13 • via Nuitee
J
J5503GNmarkm • Couples
10
Javier/Fannie Breakfast
Pros:

Javier and Fannie in the breakfast area were fabulous! So helpful and friendly during our stay! Absolutely delightful! Thank you!

2026-07-11 • via Tripadvisor
F
FABRIZIO • family_with_children • ca
8
2026-07-11 • via Nuitee
P
Perez • family_with_children • us
10
2026-07-07 • via Nuitee
K
Kyana • family_with_children • us
10
2026-07-07 • via Nuitee
T
Tracey • extended_group • us
10
Pros:

Staff was extremely nice

Cons:

Food locations around the hotel were a little pricey

2026-07-05 • via Nuitee
J
Jon • solo_traveller • us
10
Pros:

Breakfast was good. Breakfast staff was great! Easy check in

2026-07-05 • via Nuitee
A
Alexis • family_with_children • us
10
It was a nice stay, would recommend.
Pros:

Hotel was clean, room was nice and spacious, employees were kind and helpful and breakfast was good. It’s right across from the fire station so you will hear sirens often but it’s right in the middle of tons of restaurants, shopping, and things to do. We parked our car and walked for the whole duration of the trip.

Cons:

The parking garage is two blocks away from the hotel, and the parking garages are sketchy. Watch your back.

2026-07-04 • via Nuitee
J
Juan Carlos • solo_traveller • co
7
Pros:

La ubicación

Cons:

La atencion en recepción. Nos cargaron doble la tarjeta de crédito y no programaron la limpieza del cuarto

2026-07-04 • via Nuitee
H
Harold Alberto • solo_traveller • co
10
Pros:

La atención de las personas es excepcional!
Gracias Fannie, Javier y José!

2026-07-01 • via Nuitee
T
Terri • extended_group • us
10
Pros:

Great location - walking distance to the Riverwalk, Millennium Park, Magnificent Mile, lots of restaurants. Clean, comfortable rooms. Free breakfast.

2026-06-22 • via Nuitee
I
Irene • extended_group • us
8
It was a decent stay, good location as well
Pros:

It was clean and quiet.

Cons:

The limited parking options.

2026-06-16 • via Nuitee
D
DiegoS4212 • Business • Santa Clarita, California
8
Great stay
Pros:

I've stayed at the Fairfield Inn & Suites Chicago Downtown River North multiple times and have consistently had great experiences. The hotel is in a fantastic location, the rooms are comfortable and clean, and the overall experience is always excellent.

What really makes this property stand out, however, is the staff—especially Fannie and Javier. They are always incredibly friendly, welcoming, and helpful. Going down for breakfast is genuinely a highlight of the stay when they're there. They take the time to greet guests, make everyone feel welcome, and consistently provide outstanding service with a smile.

Fannie and Javier are a real asset to the hotel and a big reason I continue to stay here whenever I'm in Chicago. Thank you both for making every visit memorable!

2026-06-15 • via Tripadvisor
A
Andrea • couple • us
10
2026-06-15 • via Nuitee
R
Randy • solo_traveller • us
8
Great
Pros:

Great

Cons:

Everything

2026-06-05 • via Nuitee
D
Dominik • solo_traveller • de
10
2026-06-04 • via Nuitee