QT Sydney

Hotels
QT
8.9 (3283 reviews)
49 Market Street , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Limited amenities

Categories

Cleanliness
8.45
Mentioned issues with room clutter and occasional wet bathrooms indicate that cleanliness may not meet the highest standards.
Service
9.55
Outstanding service highlighted by multiple reviews, particularly praising specific staff members.
Location
9.35
Excellent location noted in several reviews, with proximity to attractions and public transport.
Room Quality
8.35
Rooms described as spacious, but some comments about decor and lack of amenities like cups and kettles provide a less favorable view.
Amenities
8.75
Some good amenities were mentioned, but issues like air conditioning and no kettle noted.
Value for Money
8.95
Generally seen as good value for money, though some reviews indicate the hotel showing age.
Food and Beverage
8.55
Breakfast service generally good, but mixed feelings about menus.
Overall Experience
9.25
Overall experience is rated highly with an impressive stay, despite some minor cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Luxurious Design and Prime Location
QT Sydney, located just a stone's throw away from Hyde Park and Pitt Street Mall, offers a unique blend of history and modern luxury. Set in the iconic Gowings Department Store and Sydney State Theatre, the hotel boasts designer furnishings and top-notch amenities for a comfortable stay.

Gourmet Dining and Relaxation
Indulge in a culinary journey at the on-site Gowings Bar and Grill, serving up a fusion of classics and contemporary dishes. For a taste of Paris, head to Parlour for all-day dining. After a day of exploring the city, pamper yourself at the spaQ or unwind with a cocktail in hand.

Vibrant Nightlife and Nearby Attractions
With a plethora of nightlife options just minutes away, you can experience the vibrant pulse of Sydney after dark. Explore nearby attractions like Circular Quay, Royal Botanic Gardens, and Bondi Beach, all within easy reach from the hotel.

Ready to experience the best of Sydney at QT Sydney? Book your stay now for a memorable and luxurious getaway.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa and Mastercard credit card and a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note that all credit cards incur 1.08% credit card surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 49 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3283 reviews
Cleanliness: 8.45
Service: 9.55
Location: 9.35
Room Quality: 8.35
Amenities: 8.75
Value for Money: 8.95
Food and Beverage: 8.55
Overall Experience: 9.25
A
Andi solo_traveller au
10
Staycation
Pros:

The location was fantastic. The amenities close by and in the QT.
The upgrade was appreciated.

2026-07-04 via Nuitee
J
Judicaeël couple fr
10
2026-07-04 via Nuitee
I
Iohne couple au
8
2026-07-04 via Nuitee
R
Russell couple au
10
2026-07-03 via Nuitee
R
Robert couple au
9
excellent
Pros:

staff, room, breakfast

Cons:

slippery floor in bathroom

2026-07-03 via Nuitee
A
Andrew couple au
7
2026-07-02 via Nuitee
S
sandrine extended_group re
10
Si je devais revenir sur Sydney je reviendrais dans cet hôtel
Pros:

La déco l’ambiance et l’emplacement

Cons:

Rien

2026-07-01 via Nuitee
R
Rachael couple au
6
Please fix show head in room 706 I was going to complain but it was only 1 night stay also bath needs replacing or repai
Pros:

Location

Cons:

The shower head was broken it was so awkward to shower and the bath looked stained and too dirty to have a bath
It was not very comfortable

2026-06-29 via Nuitee
C
Celine extended_group tw
8
Fantastic location, outstanding service, and easy access to Sydney's major attractions.
Pros:

We had a wonderful stay! The location is excellent—just a short walk from Sydney Tower, and it's very convenient to get here from the airport, with only about a 30-minute train ride. It was also easy to visit many of Sydney's main attractions, including the Opera House, QVB, Darling Harbour, Surry Hills, Potts Point, and the Fish Market.

The front desk staff were always friendly, welcoming, and helpful, and the housekeeping team kept the room very clean throughout our stay. One of our favorite features was the large bathtub, which was perfect for relaxing after a full day of sightseeing.

Cons:

There are a few areas that could be improved. The room has a dark interior design, and the lighting could be brighter, making the space feel more comfortable. Because of the dark color scheme, dust is also more noticeable.

The shower design allows water to splash onto the bathroom floor quite easily, and the sink is rather shallow, causing water to splash onto the countertop and surrounding area when washing up.

The minibar also occupied most of the fridge space, leaving very little room to store our own drinks or food, which was a bit inconvenient for longer stays.

2026-06-29 via Nuitee
N
Nicole solo_traveller au
9
Lovely stay tight in town
Pros:

Spacious room with very comfortable bed and luxurious bathroom

Cons:

Nothing

2026-06-28 via Nuitee
F
Felicity couple au
4
Never again ….. finished way better out there
Pros:

First time amazing eclectic personable staff ….. second time revolting stood waiting to check on over 5 mins dulling passive woman turned up hated ne and I couldn’t stand her ….. no comparison never going back. Hotel has great vibe beautifully decked out great bar and restaurant we spent loads …… not going back. Way better in cbd just as funky look after clients that are regulars. Try it for the experience you get great staff you’ll have a great stay.!young eclectic staff complete lack of training with attitude. Massive attitude. Didn’t have my diamonds on !!!!

Cons:

Reception beyond pathetic over 5 minutes waiting while the idiot spoke into his microphone and the lemon sucker came out …… no thanks

2026-06-28 via Nuitee
E
Erika solo_traveller au
10
2026-06-28 via Nuitee
F
Frederick solo_traveller au
2
Only go if you like rude staff
Pros:

Location and a well stocked mini bar

Cons:

The staff attitude, the darkness of the interior, the cleanliness off the air conditioning and the overall cleanliness of the fittings

2026-06-28 via Nuitee
B
Bayley couple au
10
Great room, comfy bed and plenty of room
Pros:

The bed was super comfortable and the room was very spacious. Bathroom was spacious and accomodating too

2026-06-28 via Nuitee
J
Jennifer couple au
9
2026-06-28 via Nuitee
N
Nikki solo_traveller au
9
2026-06-27 via Nuitee
K
Keiran couple au
10
Perfect
Pros:

The overall theme

Cons:

NA

2026-06-27 via Nuitee
G
Graham couple nz
6
Great bed and location but the room fell short of the QT lux experience
Pros:

Perfect location for shopping and roaming around Sydney. Fantastic bed!

Cons:

Bathrooms let the room down with poor designed, wet floors after the shower, bath too small, no toilet privacy, not enough towels. TV redundant due to terrible channel and movie options.

2026-06-26 via Nuitee
E
ELOISE couple au
8
2026-06-25 via Nuitee
H
Helen couple nz
7
Great location, great stay, easy access using the light rail to get around, would stay again.
Pros:

The hotel is in a great location, with a light rail stop a short walk away that took you straight to central quay where you could walk to the famous opera house, catch a ferry or bus to Bondi, a ferry to Tauranga Zoo or take a short walk to the old historical district and walk around the bay towards Darling Harbour. The hotel had a French style themed restaurant on the ground floor which served excellent food and drinks. The reception area of the 1st floor was an elegant area where you could sit and relax and the staff were very pleasant and helpful at all times.

Cons:

As the building used to be a department store now hotel some of the modern features with a hotel were missing like heated bathroom floors, heated towel rails, but overall the room was very nice albeit a bit cold sometimes with large windows that were probably department windows but overall the standard of finish was good, the bed was comfy and the bathroom was large with shower and bath although their seemed to be a crack in the bath which put us off using it which was a shame as a bath would have been nice after so much walking around Sydney. We didn’t complain about the bath. The shower screen was also too short which meant some shower water went onto the main floor of the bathroom.

2026-06-25 via Nuitee