Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Delicious food
Cons:
Could update gym facilities

Categories

Cleanliness
9.26
Cleanliness was consistently praised with spotlessly clean rooms mentioned in several reviews.
Service
9.83
Exceptional service noted, particularly from Ms. Pujan, Ms. Portia, and others, which significantly enhanced the guest experience.
Location
9.27
Beautiful location by the backwaters appreciated by guests, with stunning views from rooms.
Room Quality
9.22
Rooms were described as spacious, well-appointed, and beautifully maintained.
Amenities
8.95
Amenities like a fantastic pool and a top-notch gym were highlighted, though the gym was noted for needing an update.
Value for Money
9.21
The overall value was considered excellent, especially for the quality and variety of food.
Food and Beverage
9.76
Outstanding variety and quality of food, particularly during festive meals.
Overall Experience
9.73
Overall experience rated highly, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:17

Property Description

Luxurious Property by Vembanad Lake
Nestled by Vembanad Lake, Crowne Plaza Kochi offers modern design, exceptional hospitality, and a strategic location for business and leisure travelers.

Spacious Rooms and Dining Options
Featuring 269 spacious rooms with scenic views, 24-hour in-room dining, and indulgent spa services. Enjoy diverse dining options at on-site restaurants like Aroma, Mosaic, Skygrill, and Zoka.

Versatile Event Spaces
An excellent venue for corporate and social events, with fully equipped meeting rooms, advanced technology, and indoor/outdoor spaces. The pillarless ballroom accommodates up to 600 guests, while the Backwater Pavilion hosts up to 2000 guests in a tranquil waterfront setting.

Experience luxury and convenience at Crowne Plaza Kochi - Book your stay now!

Important information:

Please note that interconnecting rooms are available on request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    Children from 11 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Adults stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1732 reviews
Cleanliness: 9.26
Service: 9.83
Location: 9.27
Room Quality: 9.22
Amenities: 8.95
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 9.73
M
Mijin Ayanath • extended_group • bh
8
Multiple stays at this place. Still continues to be one of the top 3 recommendations while in Kochi.
Pros:

Breakfast continues to be top notch. Price has gone up considerably with respect to age of property.

Cons:

Cleanliness can be improved. Can see that the property is starting to show its age. Hopefully a renovation is done soon.

2026-05-30 • via Nuitee
F
Fathimath • family_with_children • mv
9
2026-05-30 • via Nuitee
A
atharmk • solo_traveller • in
10
Pros:

Good

2026-05-29 • via Nuitee
C
Chidambaranathan • extended_group • in
10
Excellent and amazing hospitality- worth for money
Pros:

Ambience and hospitality

2026-05-28 • via Nuitee
P
Prajeen • solo_traveller • ae
9
2026-05-28 • via Nuitee
محمد • extended_group • om
10
Amazing place
Pros:

All good

Cons:

Nothing

2026-05-28 • via Nuitee
R
Ragin • couple • in
1
2026-05-27 • via Nuitee
K
Kirsch • solo_traveller • ch
9
Pros:

Pool, room and especially buffet/food was delicious !!!
Room service was 👌perfect.

Cons:

Reception was a pain. A lot of misunderstanding, calculation of the room was wrong.
Tooka lot of time. Incompetence.

2026-05-26 • via Nuitee
L
Lakmeel • couple • in
9
2026-05-25 • via Nuitee
H
Hiran • family_with_children • in
9
2026-05-21 • via Nuitee
S
Saheera • family_with_children • in
4
The stay experience overall was comfortable, and the staff were helpful. However, I was disappointed with a few aspects
Pros:

Location

Cons:

The stay experience overall was comfortable, and the staff were helpful. However, I was disappointed with a few aspects considering the pricing and expectations from a premium hotel like Crowne Plaza.

The food experience did not feel worth the price. The quality and variety felt quite average and similar to what could be found in much lower priced hotels. I expected a more premium dining experience that matched the hotel's standards and pricing.

Another concern was the water experience. The hot water supplied in the restaurant, once it cooled down, had a noticeable chlorine like smell. In addition, the regular drinking water supplied in the room did not taste pleasant. Small details like food and water quality make a big difference in the overall guest experience, especially at a premium property.

I hope this feedback helps improve the experience for future guests.

2026-05-20 • via Nuitee
S
Suhana • couple • in
8
2026-05-17 • via Nuitee
G
Galina • family_with_children • ru
9
2026-05-17 • via Nuitee
G
Gautham Kodoth • solo_traveller • au
9
2026-05-17 • via Nuitee
F
Fahad • extended_group • om
10
Highly recommended
Pros:

Nice staff

Cons:

Nill

2026-05-16 • via Nuitee
C
Compass21641221130 • Family
10
Crowne plaza ❤️
Pros:

Really good hospitality, Excellent food and services,. Highly recommending for families

2026-05-14 • via Tripadvisor
B
Bhawani Shankar • solo_traveller • in
10
2026-05-14 • via Nuitee
E
Elias Squared • couple • in
9
Good Stay!
Pros:

Breakfast!

Cons:

The Cafe & Bar Interiors & Seating

2026-05-14 • via Nuitee
V
Voyager21416507024 • Solo travel
10
Excellent
Pros:

I really enjoyed our stay in this beautiful hotel. The location was excellent,the breakfast, lunch and dinner was delicious and the room was nice and clean.Staff was very very friendly at day & night.Thank you Suneel and team for making our stay comfortable

2026-05-13 • via Tripadvisor
S
Shajan • couple • gb
8
2026-05-12 • via Nuitee