Facilities

Meeting rooms
Full-service spa
Parasailing nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Exceptional, attentive staff (multiple named staff praised)
Excellent and varied breakfast with vegetarian options
Comfortable, spacious rooms with stunning mountain views
Good amenities: pool, spa, travel desk and free shuttle to town
Cons:
Isolated cleanliness complaint (mixed signals across reviews)
Steam/sauna fees considered high and jacuzzi out of service
Location slightly farther from centre for some; building has no elevator
Ambiguity / issues around EV fast charging availability

Categories

Cleanliness
7.6
Mixed signals: several reviews praise rooms as 'very clean' / 'très propres', but an isolated complaint explicitly lists cleanliness as a con, so score is slightly reduced.
Service
9
Very strong positive sentiment: staff repeatedly described as attentive, kind and 'treated us like royalty' with multiple named employees and helpful travel desk and shuttle service.
Location
8.3
Generally positive: close to lake with great mountain views and shuttle to Pokhara centre; noted as further from the centre/near old airport by some, so a solid but not perfect score.
Room Quality
8.9
Rooms described as spacious, very comfortable and offering stunning mountain views for many rooms; consistently praised in multiple reviews.
Amenities
8.4
Strong amenities: pool, spa, coffee shop, travel desk and free shuttle are positives; minor negatives include jacuzzi out of service, extra fees for steam/sauna and lack of elevators.
Value for Money
7.5
Generally good value given service and facilities, but specific complaint about high fees for steam/sauna (1500 NPR) and some out-of-service amenities temper the score.
Food and Beverage
8.8
Very positive: multiple mentions of an excellent, extensive breakfast with vegetarian options and a tasty buffet; coffee shop also noted.
Overall Experience
8.7
Strong overall sentiment: several glowing, memorable stays ('inoubliable', '10/10', 'highly recommended') with only minor service/amenity caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-28 13:48

Property Description

Luxurious Spa and World-Class Amenities
Indulge in massages, body treatments, and facials at our onsite spa. Enjoy the health club, outdoor pool, sauna, and complimentary Wi-Fi during your stay.

Fine Dining and Entertainment Options
Savor delectable dishes at Thasang Restaurant or opt for 24-hour room service. Drinks at the bar/lounge, snacks at the cafe, and buffet breakfasts are sure to delight.

Convenient Business Facilities and Transportation Services
Take advantage of the business center, event space, and airport shuttle. With individually furnished guestrooms and proximity to local attractions, your stay at Pokhara Grande will be unforgettable.

Book now to experience luxury in the heart of Pokhara!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 7.6
Service: 9
Location: 8.3
Room Quality: 8.9
Amenities: 8.4
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 8.7
S
SGRG • solo_traveller • np
10
Pros:

Quietness

Cons:

Cleanliness & Ev Fast Charging Available

2026-05-23 • via Nuitee
L
lalchand • family_with_children • in
5
2026-05-17 • via Nuitee
S
Sven • solo_traveller • fr
10
Un lieu magique non loin du lac et des montagnes
Pros:

L'hôtel était sublime et la chambre très confortable. Situé non loin de side lake, l'hôtel met a disposition une navette pour vous emmener et vous récupérer, ainsi cela vous libère l'esprit et vous n'avez plus qu'à profiter. Je remercie tout particulièrement toute l'équipe de l'hôtel qui s'est montrée attentive, serviable et toujours très gentille, ce qui a rendu mon expérience inoubliable.

Cons:

Mon séjour était trop court, j'aurais aimé y rester beaucoup plus longtemps.
Il n'y a rien à redire tout était parfait.

2026-05-16 • via Nuitee
A
Abhishek • solo_traveller • in
9
Pros:

The hotel was very nice and specially the breakfast was very nice.

2026-05-16 • via Nuitee
V
Vinayak Bhardwaj • couple • jp
10
Stunning view of the Annapurna range from our rooms!
Pros:

The staff treated us like royalty. A big shout out to Nancy, Parvati, Susmika, Ganga and all the other wonderful staff whose names I do not remember. We stayed at this hotel twice during our stay, and we got a room with a jaw-dropping view of the Himalayas both times. Not all rooms have the view of the Himalayas, but you can go to the roof for an uninterrupted view of some stunning peaks.

Excellent breakfast with lots of options for vegetarians. There is a nice coffee shop inside the hotel and a few shops to buy souvenirs. The hotel provides free shuttle service to Pokhara center all day.

We booked our trekking tour and city tour from the travel desk inside the hotel. A big shout out to Kirti for an exceptional trekking tour to Mardi Himal!

Cons:

The hotel is close to the old airport of Pokhara, and has only two floors. There are no elevators, but the bell desk staff deliver your suitcase to your room, so it is not a big problem.

2026-05-14 • via Nuitee
C
Caroline • solo_traveller • fr
10
Une bulle de sérénité au cœur de Pokhara
Pros:

Magnifique hôtel situé dans un quartier calme
Très agréable piscine et spa de qualité qui propose de très bons massages
Les chambres sont spacieuses et très propres
Vue sur les montagnes ou le jardin
Accueil très chaleureux
Buffet de petit déjeuner très complet
J’ai beaucoup apprécié l’architecture de l’hôtel et les attentions du personnel très à l’écoute
Une excellente adresse que je recommande

2026-05-12 • via Nuitee
R
Raji • couple • in
10
2026-05-08 • via Nuitee
V
Vivek • solo_traveller • np
10
2026-05-06 • via Nuitee
S
Singh • solo_traveller • in
10
Pros:

Overall good experience

Cons:

Beautiful

2026-04-19 • via Nuitee
F
Filip • solo_traveller • cz
10
Pros:

Amazing hotel with exceptionaly helpful and kind staff (mainly Nancy and Suskima), wonderful Kinjjali spa and very tasty and robust breakfeast. 10/10

Cons:

Further from the center, however calmer and less busy, so it depends on your preference

2026-04-17 • via Nuitee
D
dolev • couple • il
10
2026-04-14 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Excellent spacious hotel, exceptional staff, very good breakfast buffet and regular menu.
Travel desk person was especially helpful in arranging tours & flights, guides & drivers. Ayush was an enjoyable guide who took us around all 3 days.

Cons:

Fees of 1500 Nepali rupees to use steam or sauna for an hour is way too much. Jacuzzi out of service as well.

2026-04-14 • via Nuitee
D
dolev • couple • il
10
2026-04-08 • via Nuitee
C
Chongjin • couple • se
9
2026-03-05 • via Nuitee
D
Dhruvak Dashrathbhai • extended_group • in
2
2026-01-16 • via Nuitee
E
Eftychia • couple • gb
10
Our stay was absolutely perfect. The hotel was spotless, comfortable, and had everything we needed — but the real highli
2025-11-19 • via Nuitee
T
Teir • family_with_children • fi
9
Stans bästa hotell
Pros:

Utsikten, rummet, servicen

2025-11-18 • via Nuitee
M
Maria • extended_group • pl
10
Cudowny czas w cudownym miejscu.
Pros:

Mila atmosfera, ogromna zyczliwosc i kultura obslugi.

Cons:

Nic

2025-11-17 • via Nuitee
R
RAFAEL • extended_group • es
9
2025-11-16 • via Nuitee
M
Mateusz • extended_group • pl
10
2025-11-13 • via Nuitee