Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Very helpful, humble and accommodating staff
Free frequent shuttle to lakeside/central areas
Delicious Nepali food and superb breakfast variety
Efficient travel desk/concierge (Himalayan Skyscape experience arranged)
Beautiful garden and pleasant ambiance
Good views (mountains/lakes) and family-friendly pool
Convenient proximity to airport/lake with shuttle service
Cons:
Weak Wi‑Fi reported by some guests
No lift (stairs only)
TV content limited to paid apps / no live channels
Breakfast once described as too focused on Indian-style warm dishes
Some rooms had hard or unstable beds
Missed airport pickup for at least one guest (required paid taxi)
Lack of EV fast-charging availability
Occasional small service issues (currency acceptance / change)

Categories

Cleanliness
9.2
Generally praised—guests mention 'clean, spacious room' and comfortable accommodations; one brief note flagged cleanliness as a concern, but overall impressions are very positive.
Service
9.8
Outstanding service reported throughout: very helpful, humble staff; attentive reception and restaurant/bar staff; exceptional concierge and travel desk (notably Ms Ganga) that arranged excursions and shuttle service efficiently.
Location
9.4
Mostly favorable—convenient for lake and airport with a frequent free shuttle; a few guests found it somewhat outside the city centre, but shuttle service and proximity to lakeside made location strong overall.
Room Quality
9
Rooms described as spacious, comfortable with nice views; however a guest reported beds that were too hard and unstable, which lowers the score slightly.
Amenities
8.8
Good amenities: free shuttle, travel desk, pool suitable for children and garden space; shortcomings noted include weak Wi‑Fi, no lift (stairs only), limited TV (paid apps), and lack of EV fast charging.
Value for Money
9.3
Perceived as good value—many guests would rebook due to service, shuttle and breakfast; some issues (missed airport pickup requiring paid taxi, occasional service limitations) slightly temper the rating.
Food and Beverage
9.7
Strong positive feedback—delicious Nepali food and repeatedly praised breakfast with good variety; one guest found breakfast offerings oriented toward Indian tourists, but overall F&B is a highlight.
Overall Experience
10
Many guests call the stay 'unforgettable' and say they'd definitely return—excellent hospitality, memorable service and well-managed excursions lead to an outstanding overall experience despite a few isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:50

Property Description

Luxurious Rooms and Suites with Stunning Views

Hotel Pokhara Grande offers elegantly furnished rooms and suites with free Wi-Fi, cable TV, and picturesque mountain views. The air-conditioned accommodations boast full-length windows, wood flooring, and modern amenities like electric kettles and minibars.

Relaxing Spa and Exciting Dining Options

Indulge in a range of massages and body treatments at the hotel's spa, or stay active at the fitness center. With three dining options, including the Thasang Restaurant serving delicious Tibetan cuisine and Bagaicha offering poolside snacks, guests can savor a variety of culinary delights.

Convenient Location and Complimentary Services

Located just 8 km from Pokhara Airport and 1.5 km from Lake Side, Hotel Pokhara Grande provides complimentary shuttle services to explore the area. Guests can also enjoy free airport transfers with prior notice. Unwind in style and book your stay now at Hotel Pokhara Grande.

Important information:

Please note that all guests must present a valid Passport, Nepali Driving License or original Nepali Citizenship upon check-in.

Guests are required to present the credit card used to make the reservation. If the credit card's owner is not the guest then the payment cannot be completed and a valid credit card or cash payment from the residing guest will be required upon arrival to cover the entire stay.

Mandatory Gala Dinner on New year's Eve i.e. 31st December 2023/24 which will be chargeable of USD 40 Net per person and is to be paid directly at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKR

Location

Guest Reviews

9.4
Based on 130 reviews
Cleanliness: 9.2
Service: 9.8
Location: 9.4
Room Quality: 9
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.7
Overall Experience: 10
A
Abhishek • solo_traveller • in
6
2026-07-23 • via Nuitee
S
Said • solo_traveller • ma
9
Superb!
Pros:

I like everything about the hotel: the clean, spacious room; the delicious Nepali food; the beautiful garden; the rain at night; and the very nice and helpful staff.

2026-07-19 • via Nuitee
M
Mukesh • solo_traveller • np
10
2026-07-16 • via Nuitee
D
Djawad • couple • nl
6
Biedt niet wat je in een 5-sterren hotel zoekt
Pros:

Airco en grootte kamer

Cons:

Wifi te zwak, geen live tv-zenders alleen apps en die waren ook allemaal betaalde apps (hierdoor kon ik geen WK kijken helaas), geen lift maar enkel trap, ontbijt was te karig en voornamelijk gericht op Indiaase toeristen (alleen maar warme gerechten), locatie te ver van de stad, de bedden te hard en zaten los waardoor ze bij de kleinste beweging bewogen.

2026-06-14 • via Nuitee
K
Kumar • solo_traveller • in
10
2026-06-11 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Pros:

Beautiful hotel, somewhat ouside the center, but free transport is provided. Very helpful tourist desk providing all information and services to realize local sightseeing

2026-06-09 • via Nuitee
A
ARUMAINATHAN • solo_traveller • my
10
Fantastic trip arranged by ganga
Pros:

Himalayan Skyscape Experience
The flight offered spectacular views of the Himalayan range, including snow-capped peaks, along with stunning aerial views of Pokhara's lakes and landscapes. The hotel travel desk handled all arrangements efficiently.The travel desk staff, Ms Ganga was professional, responsive, and ensured a seamless experience from booking to completion.

Cons:

Nil

2026-06-08 • via Nuitee
A
Ashok • couple • gb
10
I will still the book the hotel AGAIN as all staff are humble and friendly.
Pros:

Location was perfect and not that far from the Airport or the Lake. Bonus was shuttle service to the central lake and the Arti place was exceptional. The service of the shuttle was frequent and FREE till late at night.

Though no one came to pick us up at the Airport and had to Pay Taxi Nepali rupees 1200.00
It would have been nice if some one came to pick us up. The management should seriously think of this !

Breakfast was superb and had variety. Plus the waiting staff at the restaurant and Bar were very accommodating. The concierge guy / Shuttle booking was jus exceptional( very hospitable ) Reception Staff very accommodating.
They did not have change but one guy gave me change from his own pocket.

I think if you want relax and use the lake side , you can not go wrong. Plus the staff hospitality and humbleness was exceptional.
I did not use the pool but was good for children.

I would definitely book the place again.

Cons:

The room we requested when we did the booking ( which was a few weeks before check in ) was not given. They could have easily reserved for us days before we came. Room on 2nd fl. facing the mountains.

Plus The pick up at Airport would have been appreciated , instead of looking for a Taxi.

One lady on reception could not accept a twice folded new UK sterling note hence I had to go to Lake side to exchange foreign currency

2026-06-06 • via Nuitee
S
SGRG • solo_traveller • np
10
Pros:

Quietness

Cons:

Cleanliness & Ev Fast Charging Available

2026-05-23 • via Nuitee
L
lalchand • family_with_children • in
5
2026-05-17 • via Nuitee
S
Sven • solo_traveller • fr
10
Un lieu magique non loin du lac et des montagnes
Pros:

L'hôtel était sublime et la chambre très confortable. Situé non loin de side lake, l'hôtel met a disposition une navette pour vous emmener et vous récupérer, ainsi cela vous libère l'esprit et vous n'avez plus qu'à profiter. Je remercie tout particulièrement toute l'équipe de l'hôtel qui s'est montrée attentive, serviable et toujours très gentille, ce qui a rendu mon expérience inoubliable.

Cons:

Mon séjour était trop court, j'aurais aimé y rester beaucoup plus longtemps.
Il n'y a rien à redire tout était parfait.

2026-05-16 • via Nuitee
A
Abhishek • solo_traveller • in
9
Pros:

The hotel was very nice and specially the breakfast was very nice.

2026-05-16 • via Nuitee
V
Vinayak Bhardwaj • couple • jp
10
Stunning view of the Annapurna range from our rooms!
Pros:

The staff treated us like royalty. A big shout out to Nancy, Parvati, Susmika, Ganga and all the other wonderful staff whose names I do not remember. We stayed at this hotel twice during our stay, and we got a room with a jaw-dropping view of the Himalayas both times. Not all rooms have the view of the Himalayas, but you can go to the roof for an uninterrupted view of some stunning peaks.

Excellent breakfast with lots of options for vegetarians. There is a nice coffee shop inside the hotel and a few shops to buy souvenirs. The hotel provides free shuttle service to Pokhara center all day.

We booked our trekking tour and city tour from the travel desk inside the hotel. A big shout out to Kirti for an exceptional trekking tour to Mardi Himal!

Cons:

The hotel is close to the old airport of Pokhara, and has only two floors. There are no elevators, but the bell desk staff deliver your suitcase to your room, so it is not a big problem.

2026-05-14 • via Nuitee
C
Caroline • solo_traveller • fr
10
Une bulle de sérénité au cœur de Pokhara
Pros:

Magnifique hôtel situé dans un quartier calme
Très agréable piscine et spa de qualité qui propose de très bons massages
Les chambres sont spacieuses et très propres
Vue sur les montagnes ou le jardin
Accueil très chaleureux
Buffet de petit déjeuner très complet
J’ai beaucoup apprécié l’architecture de l’hôtel et les attentions du personnel très à l’écoute
Une excellente adresse que je recommande

2026-05-12 • via Nuitee
R
Raji • couple • in
10
2026-05-08 • via Nuitee
V
Vivek • solo_traveller • np
10
2026-05-06 • via Nuitee
S
Singh • solo_traveller • in
10
Pros:

Overall good experience

Cons:

Beautiful

2026-04-19 • via Nuitee
F
Filip • solo_traveller • cz
10
Pros:

Amazing hotel with exceptionaly helpful and kind staff (mainly Nancy and Suskima), wonderful Kinjjali spa and very tasty and robust breakfeast. 10/10

Cons:

Further from the center, however calmer and less busy, so it depends on your preference

2026-04-17 • via Nuitee
D
dolev • couple • il
10
2026-04-14 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Excellent spacious hotel, exceptional staff, very good breakfast buffet and regular menu.
Travel desk person was especially helpful in arranging tours & flights, guides & drivers. Ayush was an enjoyable guide who took us around all 3 days.

Cons:

Fees of 1500 Nepali rupees to use steam or sauna for an hour is way too much. Jacuzzi out of service as well.

2026-04-14 • via Nuitee