The Warwick Arms Hotel - The Coaching Inn Group

Lovely rooms and lovely hotel throughout

The Castle Suite was spacious, comfortable and elegant. The whole decor of the hotel was lovely. Everything was maintained to a very high standard. Staff were, without exception, polite, helpful and friendly.

Great location near castle, restaurants, and stores. Very pretty and comfortable common areas, good breakfast, nice staff.

The staff were very friendly and welcoming. Breakfast was excellent.

Lovely rooms. Cheerful and helpful staff.

Fantastic in all areas

Great location, lovely staff, great facilities

Last July I treated myself to four nights at the Warwick Arms when attending Warwick festival; I had always camped on the festival grounds in previous years.
This is a wonderful hotel to stay in, however the shower in my room hardly worked at all, I remember thinking the campsite showers would have been preferable and more efficient!
Each morning when I told reception how unhappy I was with the shower, I was told somebody would look into it but nothing was done. I was also told there could be no reduction in what I paid for my stay as I had already paid through Booking.com.
When I was checking out, I asked who I could contact to tell them how unhappy I was with my stay. I was first told by the receptionist that she didn’t know who I should contact as the hotel was changing hands. After I got home I was contacted with an email address to contact: I emailed this address several times over several weeks but no one ever got back to me. (I would far rather have discussed this matter in private rather than on this public forum.)
This sadly leaves me with unhappy memories of this lovely hotel, for what should have been a real treat to look back on happily.
I hope others get better service!

Very cosy and clean hotel in the town center. The breakfast is freshly prepared and tasty. The staff is very nice.

Everything

Attended for lunch with two families . Ordered Tuna mayonnaise and cucumber doorstop , ham and tomato doorstop and 4 chicken Caesar wraps. There was no thick cut bloomer just sad dry white sliced bread . Two lonely thick pieces of cucumber in the sandwich. The wraps had very little chicken and the ends of lettuce . There was obviously no pride taken in the food and we waited about an hour for it. The staff were pleasant and responded well to feedback and the kids fish and chips was good … we should all have ordered that !

The room and hotel generally was well appointed, and comfortable. Food, both evening meal and breakfast was very good and the location worked for us so well. No parking on site but a 24hours car park very nearby. We enjoyed ou=r stay.

Lovely hotel, beautiful furnishings and very comfortable beds. The staff were great and went the extra mile to make sure we were comfortable in our room and offering an extra service for our luggage in the midst of another heatwave. Very friendly. Nothing was too much trouble, which we valued after a very long hot journey.
Excellent location as well, bang on the High Street with pedestrian access through Castle Lane to the visitors’ centre at Warwick Castle.

Lovely old property in the centre of Warwick close to all the historical buildings and areas. Stayed in the same hotel 10 ish years ago on a business trip and liked the Warwick arms then, but it has improved significantly and the upgrades
improved our stay enormously, other than the fact it was probably the warmest night that the building has ever seen, air con would improve the guest experience, but the logistics of implementing this could kill the ambiance of the hotel so is understandable.