The Warwick Arms Hotel - The Coaching Inn Group

Hotels
8.1 (2577 reviews)
17 High Street , Warwick , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Lovely breakfast options
Cons:
Bar service slow
Long wait for breakfast

Categories

Cleanliness
7.93
Overall sentiment indicated the hotel was very clean and tidy.
Service
8.4
Staff were frequently described as fantastic, friendly and attentive.
Location
8.74
Great location being close to town, castle, and offered free parking.
Room Quality
8.19
Rooms were noted for being gorgeous, well decorated, and very clean.
Amenities
8.12
Good amenities like a Nespresso machine, although there could be improvements in service during busy times.
Value for Money
7.88
Perceived as a good value considering quality and refurbishments.
Food and Beverage
7.43
Mixed reviews on breakfast, with some complaints about quality and service.
Overall Experience
8.1
Generally positive with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

Indulge in Unique Design
Experience individually designed rooms with modern décor and wooden furnishings, offering a cozy retreat after a day of exploring historic Warwick.

Sip and Savor at the Brand New Bar
Unwind at the newly installed bar in the conservatory area, boasting a selection of wines, cask ales, spirits, and specialty coffees, including real ales from the Warwickshire Beer Company.

Convenient Location for All Travelers
Located just a 5-minute walk from Warwick Castle and a short drive from the M40 motorway, the Warwick Arms Hotel is the ideal base for both leisure and business travelers. Book now to experience the charm of Warwick in style.

Important information:

Please note parking spaces are limited and operate on a first-come, first-serve basis.

A valid debit or credit card will be required to complete the check-in process and no access will be given without this information.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 2577 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.74
Room Quality: 8.19
Amenities: 8.12
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.1
M
Martin • solo_traveller • gb
8
2026-08-29 • via Nuitee
A
Anne • couple • gb
10
2026-08-29 • via Nuitee
S
Susan • solo_traveller • gb
9
2026-08-29 • via Nuitee
S
Shashidhar • couple • gb
9
2026-08-28 • via Nuitee
G
Grahame • solo_traveller • gb
8
Pros:

Very nice decor. Good breakfast. Grwat location.

2026-08-27 • via Nuitee
D
Daniele • solo_traveller • it
8
Tre giorni a Warwick
Pros:

La posizione, l architettura, gli addobbi

Cons:

Le dimensioni della stanza sono minime, manca un armadio per riporre la roba dopo aver sfatto le valigie. Non c'è posto per le valigie

2026-08-27 • via Nuitee
I
Ian • couple • gb
8
2026-08-27 • via Nuitee
A
Adam Heaton • solo_traveller • gb
10
2026-08-27 • via Nuitee
T
Thomas Anthony • couple • gb
10
Excellent short vacation, will return again next year
Pros:

Hotel much improved since our last visit four years ago, brilliant staff, lovely clean and spacious bedroom, new shower room and great breakfast.

Cons:

Nothing to not like about this hotel

2026-08-26 • via Nuitee
J
Jennifer • family_with_children • gb
10
2026-08-26 • via Nuitee
C
Christine • solo_traveller • gb
10
Pros:

Thought the refurb that has been completed since our last stay was excellent

2026-08-26 • via Nuitee
M
melanie • couple • gb
10
A relaxing stay in a great hotel
Pros:

A lovely hotel with bags of character. Very friendly staff
Breakfast was very good with several choices of cooked food plus a continental selection.
Good location too

Cons:

Nothing

2026-08-25 • via Nuitee
S
Sarah • couple • gb
10
Pros:

Bed very comfortable

Cons:

Parking very limited

2026-08-25 • via Nuitee
L
Lisa • couple • gb
7
Location is good
Pros:

Room is fine but for some reason did expect it to be bigger. Shower is extremely small and a tight squeeze. Staff are lovely and cannot do enough for you.

Cons:

Air conditioning would have been nice but then it’s an old building so we know this probably wouldn’t be feasible.

2026-08-25 • via Nuitee
C
Chechy6 • solo_traveller • bg
10
2026-08-25 • via Nuitee
M
Mark • extended_group • gb
10
Lovely stay and will def be returning
Pros:

Lovely hotel refurbishment - great staff and location

Cons:

Nothing at all

2026-08-24 • via Nuitee
S
Shapour • solo_traveller • gb
2
A Beautiful Hotel, but Several Disappointing Issues!
Pros:

The hotel is beautiful, very clean and well maintained. Our room was comfortable, and the bathroom in particular was exceptionally clean. The staff were generally friendly and helpful throughout our stay.
I also appreciated that, after check-out, the hotel kindly stored my luggage so that I could collect it later.

Cons:

1- Room was not ready at check-in
We arrived at 3:00 pm, but unfortunately our room was still not ready. When I asked a member of staff why, I was told, “because we were very busy last night.”
I did not find this a reasonable explanation for a room not being ready at the advertised check-in time.
I have experienced similar delays at other hotels before, but in those situations the hotels usually apologised for the inconvenience and offered something as simple as a complimentary drink while we waited. At this hotel, however, we were simply asked to wait in the lobby until someone called us to let us know that the room was ready. The difference in customer service was noticeable.
2. Disappointing “castle view”
Before our stay, the hotel kindly informed me that our room had been upgraded to a larger room with a view of Warwick Castle, which I appreciated.
Unfortunately, the reality was disappointing. The room appeared to be located in the loft/attic area and had a very small window. As can be seen in the picture I have attached, the window was extremely small and there was no meaningful view of Warwick Castle.
Therefore, describing the room as having a castle view created an expectation that, in my opinion, was not reflected in the actual room.
3. Full payment taken approximately three weeks before arrival.
This was the most disappointing part of my experience.
The payment information shown on Booking.com stated “Pay at the property before arrival.” My understanding of the booking conditions was that I had the option to make payment to the hotel before arrival, and that if I had not done so, my card could be charged shortly before the stay.
However, the hotel charged the full amount approximately three weeks before our arrival.
I contacted the hotel about this before our stay. They acknowledged that the wording was unclear and told me that they were working with Booking.com to make the payment information clearer.

2026-08-23 • via Nuitee
G
Gina • solo_traveller • gb
10
Excellent
Pros:

Very clean bedroom and bathroom. Chairs in dining room were super comfy

2026-08-23 • via Nuitee
M
MushLa • solo_traveller • gb
9
Beautiful hotel
Pros:

Beautiful hotel. The rooms were gorgeous. The man on reception was extremely polite. The bed was comfortable and an iron was brought to our room immediately on request.

Cons:

The breakfast let us down. The staff seemed to get confused bringing wrong drinks and half the orders. Long wait for drinks and food which was all cold but we were hungry so ate it anyway and they did apologize for the delay so we didn't mention the food being cold.

2026-08-23 • via Nuitee
M
Martin • couple • gb
8
Great hotel great staff great location will be back
Pros:

The hotel was excellent both decor and bedroom
Was very good

Cons:

There was nothing not to like

2026-08-23 • via Nuitee