Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and attentive staff
Central, safe location
Clean and well-equipped rooms (many guests)
Good value for money
Secure premises
Cons:
Occasional cleanliness issues (chemical smell, not as clean as expected)
Some rooms feel dated; bed comfort inconsistent
Noisy air conditioning / loud appliances
Broken in-room safe reported
Blinds/windows obstruct view or wouldn't open

Categories

Cleanliness
7.2
Mostly clean rooms reported, but several guests noted issues (rooms not as clean as expected, a chemical smell in one room, and blinds obstructing the view).
Service
8.6
Consistently praised: staff described as friendly, helpful and attentive (multiple mentions including a named staff member, Patrick).
Location
8.5
Central and convenient location; guests highlighted safety and easy walking access to attractions and city-center placement.
Room Quality
7.6
Mixed: some found rooms spacious, well equipped and nice, while others noted dated décor, odd bed comfort, noisy AC, and a broken in-room safe or windows that wouldn't open.
Amenities
7.8
Basic amenities are adequate (breakfast, security, towels), though there were reports of a broken safety box, noisy air conditioning and lack of some expected in-room extras.
Value for Money
8.8
Frequently described as excellent value for money and good price-performance across reviews.
Food and Beverage
8.4
Breakfast was often praised as excellent or sufficient; some guests wanted more local options, and one guest highlighted special treatment by the chef.
Overall Experience
7.9
Overall positive stays and recommendations driven by service and value, tempered by occasional cleanliness and room-quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Accommodations with Stunning City Views

Unwind in Comfort: Each room at Meridian Hotel offers a TV, air conditioning, and a private bathroom, ensuring a comfortable stay for all guests.

Delightful Dining Experience: Indulge in a variety of local and international dishes at the onsite restaurant, complemented by a selection of refreshing drinks at the bar.

Convenient Location and Amenities: With free WiFi, private parking, and proximity to key attractions like Kenyatta International Conference Centre, this hotel is the perfect choice for both leisure and business travelers.

Ready to experience the best of Nairobi? Book your stay at Meridian Hotel now for a memorable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

8.1
Based on 4111 reviews
Cleanliness: 7.2
Service: 8.6
Location: 8.5
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8.4
Overall Experience: 7.9
L
Laure • extended_group • fr
10
Amazing!! :)
Pros:

Amazing time at the Best Western in Nairobi!! The room was great, and the food very good! All the people took really great care of us, especially Patrick who was the sweetest!
Thank you, I definitely recommend!!

2026-10-31 • via Nuitee
J
James • couple • ug
9
Great value for money
Pros:

Breakfast was excellent. The room was very clean.

Cons:

The blinds in the windows obstruct the outside view.

2026-10-31 • via Nuitee
G
Gissela • couple • de
7
Gute Preis Leistung in zentraler Lage
Pros:

Das Personal war sehr freundlich und hilfsbereit. Das Hotel war zentral gelegen und man konnte zu Fuß mehreren Sehenswürdigkeiten erreichen.

Cons:

Das Zimmer war nicht so sauber, wie wir bei einer Hotelkette erwarteten. Ansonsten war alles in Ordnung.

2026-10-31 • via Nuitee
J
Jürgen • family_with_children • at
10
2026-10-31 • via Nuitee
C
Colin • couple • us
8
2026-10-30 • via Nuitee
T
Toni • solo_traveller • be
7
A good 3* hotel in the city center.
Pros:

Very central location, secured premises, the staff were amazing, the room was not too big nor too small.

Cons:

Everything felt like in the 90s, the bed was comfortable but also uncomfortable at the same time, I cannot explain it. The breakfast was very random, would have loved more local food.

2026-10-30 • via Nuitee
K
Karim • family_with_children • be
8
2026-10-30 • via Nuitee
M
Moira • family_with_children • gb
7
2026-10-30 • via Nuitee
K
Kerich • family_with_children • ke
10
The best. My new catch
Pros:

The towels in the rooms to be a little bit fresh and provide bathroom sandals for guests in their rooms. Best 👌 services ever.i enjoyed my stay

Cons:

The receiption from the entrance, food,hospitality was top notch

2026-10-29 • via Nuitee
S
Stefan • couple • de
9
Pros:

Das Hotel ist gut gelegen - zentral und dennoch ruhig. Das Personal ist durchweg freundlich und aufgeschlossen. Unser Zimmer war groß, sauber und gut ausgestattet. Das Frühstück war gut und um sich für den Tag zu stärken, völlig ausreichend.

Cons:

Leider ging das Fenster nicht zu öffnen, weshalb auch der etwas chemische Geruch in unserem Zimmer nicht entweichen konnte.

2026-10-29 • via Nuitee
R
Rahimon • couple • sa
9
2026-10-26 • via Nuitee
E
Erika • family_with_children • fi
10
Pros:

Henkilökunta oli ystävällistä. Aamiainen herkullinen. Saimme erikoispalvelua kokilta, joka teki pyynnöstämme meille chapattia ja intialaista kikhernemuhennosta viimeisenä aamunamme.

Cons:

Ilmasto piti kovaa ääntä. Mut kiva kun oli jonkinlainen tuuletus saatavilla. Turvasäilytysboxi huoneessa oli rikki.

2026-10-26 • via Nuitee
E
Emilia Jane • couple • gb
9
2026-10-26 • via Nuitee
R
Rachel • couple • gb
8
Pros:

Very safe, clean

Cons:

Busy location

2026-10-25 • via Nuitee
I
Inssa-De-Nguizijou • couple • yt
7
Personnel extrêmement disponible, accueillant et chaleureux. L'emplacement est idéal, situé à deux pas du centre-vil
2026-10-25 • via Nuitee
C
Chomley • family_with_children • lk
9
Great!
Pros:

It was excellent value for money - location was central - check in / out was seemless - breakfast was grear.

Cons:

Occassional it was a bit noisy with guest and/or staff heard outside in public area easily heard in the room.

2026-10-25 • via Nuitee
D
DIMITRIS • solo_traveller • gr
10
2026-10-24 • via Nuitee
D
DIMITRIS • solo_traveller • gr
10
Pros:

Very clean and nice rooms, the staff always readily available to help

2026-10-24 • via Nuitee
D
Dale • solo_traveller • us
9
2026-10-24 • via Nuitee
F
Francisco • couple • es
10
2026-10-23 • via Nuitee