Hampton Inn & Suites - Ocala

Hotels
•
Hampton Inn
9.2 (330 reviews)
3601 Southwest 38th Avenue , Ocala , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Convenient location
Cons:
High pet fees
Breakfast quality issues

Categories

Cleanliness
8.51
Rooms reported as clean, but some guests had concerns about breakfast quality and noise.
Service
9.48
Staff described as friendly and helpful in multiple reviews.
Location
9.72
Hotel in a convenient area with access to restaurants and easy highway access.
Room Quality
9.47
Rooms are comfortable with well-furnished and clean environments reported.
Amenities
9
Including a good breakfast with a variety of offerings, though some negative notes on specific items.
Value for Money
8.46
Charged high fees for pets, impacting perceived value.
Food and Beverage
9.01
Breakfast variety praised, though some issues with quality noted.
Overall Experience
9.98
Overall positive experience with some minor frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:56

Property Description

Convenient Location
Situated just off Interstate 75, the Ocala Hampton Inn and Suites offers easy access to the city's attractions and amenities.

Comfortable Accommodations
Each guest room is equipped with modern conveniences such as a microwave, refrigerator, and flat-screen TV, ensuring a comfortable stay for all visitors.

Amenities Galore
From the outdoor pool and fitness center to the business center and free Wi-Fi, guests can enjoy a wide range of amenities during their stay at Hampton Inn and Suites Ocala.

Experience the best of Ocala's hospitality and book your stay at Hampton Inn and Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OCF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 330 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.72
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.98
L
Lisa • couple • us
10
Nice and overall quiet.
Pros:

Clean. Good breakfast. Good location.

Cons:

Lots of repairs going on.

2026-09-13 • via Nuitee
R
Richard • couple • us
8
Poor location of the room. Too close to the interstate. A lot of traffic noise.
Pros:

Just ok. Nothing special

2026-09-08 • via Nuitee
R
Rafael Francisco • solo_traveller • pr
9
2026-08-27 • via Nuitee
J
James • solo_traveller • us
9
2026-08-22 • via Nuitee
N
nilda • solo_traveller • us
9
Pros:

Staff was friendly and facilities very clean, well maintained. Lighting in parking lot was good and overall safe environment.

Cons:

Noise from I75 could still be heard in the room.

2026-08-03 • via Nuitee
I
insureu2 • Couples • Palmetto, Florida
10
Great
Pros:

Outstanding !! Maria at the front desk was amazing at helping us. The room was great

2026-07-21 • via Tripadvisor
D
Discover28329892189 • Business • Estero, Florida
2
Front desk
Pros:

The front desk checkin was very rude and wouldn’t give us our second room Most disrespectful hotel our group has ever been to.

2026-07-16 • via Tripadvisor
T
travelgrlFlorida • Business • Winter Garden, Florida
4
Poor Experience
Pros:

I've stayed here numerous times in recent years but this time it was not a good overall experience. There are a few pros so I will cover the good and the bad.

Pros:
Evening front desk staff. JR is amazing! Very professional and friendly. There is another female and male there in the later evening that were always friendly when I arrived back to the hotel. There are about 6-8 Diamond Member parking spots. I was able to get one each night which was nice. They have fruit infused water throughout the day and cookies after 6:30.

Con's:
The Hispanic female at the front desk in the morning is RUDE!! I heard her being very disrespectful to a few guests on two separate occasions. Housekeeping messed with the door alarm I had set up under the adjoining room door causing it to go off when I picked it up. I found a dead spider on one of the paper coffee cups in the room. Breakfast isn't very good. Lukewarm and watery eggs...yuck! The AC in my room was very loud! It sounded like a jet taking off!

I come to Ocala a few times a year for work and have stayed here many times. I don't know if it's under new management or what this issue is. Honestly, I don't know that I will come back. I may try another hotel in the same area. Unfortunately, I cannot recommend this Hilton property.

2026-07-16 • via Tripadvisor
S
Sara • family_with_children • us
10
2026-07-15 • via Nuitee
B
Bethany • family_with_children • us
10
2026-07-07 • via Nuitee
B
barney • family_with_children • us
10
I could not ask for anything more better it’s was superb! 
Pros:

It was exceptional. Best experience for a motel ever.

Cons:

I loved everything about it

2026-06-23 • via Nuitee
R
Rita • couple • us
2
Very disappointing
Pros:

It had a bed

Cons:

The attitude of the staff

2026-06-10 • via Nuitee
_
_lee6848 • Family • Tamarac, Broward County, Florida
10
Loved the Place
Pros:

Stayed one night at Hampton Inn. Seamless check in thanks to Edwin. The room (310) was VERY clean - the bathroom, furniture, bedding, and floors! The bed was comfortable. Loved the complimentary cookies too. Thank you.

2026-06-05 • via Tripadvisor
C
Connie • solo_traveller • us
1
Pros:

Location would have been perfect, and would have been with our group of 28 friends

Cons:

When booking this hotel thru booking.com, I somehow got routed to the Hampton Inn Ocala instead of Hampton Inn Ocala Belleview. We were traveling with a group of 28 friends and this was our last stop in a 6 day biking trip. The belleview hotel was chosen because it ess closest to the bike trail.
On 4/17 when I realized I was booked in the wrong Hampton Inn, i contacted the Hampton ocala AND booking.com 24 hours before the reservation. Both booking and I contacted the hotel Ocala several times to explain the issue and ask for a no fee cancellation. Meanwhile, I rebooked my stay at the correct Hampton- belleview. Hampton Ocala responded to both of us several times that they would not cancel the reservation with no fees, even though I rebooked in another local Hampton and am a Hilton honors member.
So I paid $200+ for a room i did not stay in.
Very unhappy with this hotel management.
Booking #6089475360

2026-05-11 • via Nuitee
P
Pindara • extended_group • us
10
Pros:

Breakfast was fresh and a good variety to choose from. Coffee was good and hot. The location was perfect for the stopover to continue my travel plans. The staff were friendly and helpful. The bathroom and shower were setup nice.

2026-05-11 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-05-04 • via Nuitee
5
511Roadman • Business • Franklin, Tennessee
4
Don’t departure early, it will cost you!
Pros:

Lifetime Diamond member here to tell you about my stay at this hotel. The good, nice staff and clean facility. However, if you need to depart earlier than your reservation indicated, a $50 “early departure” is charge to the bill. It seems the hotel manager, Susan, has no flexibility and relies on blaming this fee and other fees this property charges on Hilton. A sorry, Hilton rules are the rules. I spoke with the staff and of course expressed my disappointment. They were very apologetic and agreed with me when I said I’ve never had a hotel charge me for departing early. For the last 20+ years I have traveled for business. Travel that has taken me all over the country and many Hilton properties. I have made adjustments to my hotels stays frequently. Never have I been charge an “early departure”. So Susan, take note and not only loosen up on your ridiculous punitive fees for coming to your hotel earlier, leaving earlier, and whatever else you’re doing. Blaming the Hilton “rule book” is cowardly and putting your staff in this position is poor leadership. You have the flexibility to do what is right for your customers. I, nor anyone from my company will never stay at this hotel again. We have other options. So, to any potential customers reading this review, be prepared to be punished if you want to get into your soon earlier or leave earlier for any reason. And, this hotel is convenient located next to the highway, it is extremely loud.

2026-04-20 • via Tripadvisor
B
Bkl2009 • Business
4
Time to find a new hotel in Ocala for me and my employees
Pros:

This hotel is right next to interstate 75.
I have stayed here 2x a month for years.
All of a sudden in 2026 they have started changing my reserved room number to the freeway side. This has happened 3X
Message don’t trust the room you pick on the app will actually be the one you get.

2026-04-14 • via Tripadvisor
R
Robert • couple • us
9
2026-03-28 • via Nuitee
K
katherine • couple • us
8
Pros:

nice breakfast. nice staff. clean room.

Cons:

hotel was too close to highway so traffic noise was bothersome, loud when trying to sleep

2026-03-27 • via Nuitee