Master Cosmopolitan Moinhos de Vento

Hotels
•
Master Hotels
8 (8007 reviews)
Rua Felix da Cunha, 712 , Porto Alegre , BR

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near restaurants, shopping, airport)
Friendly breakfast and some reception staff
Good value for money mentioned by several guests
Some rooms are spacious with comfortable beds and clean linens
Gym/amenities noted positively by some guests
Varied breakfast reported by some reviewers
Cons:
Building and rooms need renovation; reports of dirt and mold smell
Poor breakfast quality in many reviews (plastic cups/utensils, spoiled fruit)
Uncomfortable mattresses and pillows reported several times
Noisy air conditioning and exhaust making sleep difficult
Inconsistent service: slow responses, check-in/out issues, missed housekeeping
Occasional lack of basic supplies (soap, towels) and no bellhop assistance

Categories

Cleanliness
6.5
Multiple reviews report a dirty building and need for renovations, mold smell on the 15th floor, missed room cleaning and issues with furniture/finishes; a few guests noted clean bed linen in rooms.
Service
8.5
Service is mixed but generally cordial: several mentions of very friendly reception and breakfast staff, while some guests experienced unhelpful or visibly unwilling receptionists and slow responses for requests (towels/soaps).
Location
9.5
Consistently praised — central, close to bars, restaurants, shopping and convenient for short stays or airport transfers.
Room Quality
7.5
Some rooms are spacious and beds/linens comfortable; however many complaints about uncomfortable mattresses and pillows, noisy air conditioning/exhaust, and general need for room repairs.
Amenities
8.5
Amenities receive positive notes (good gym, varied breakfast in some reports), though there are comments about lack of bellhop help and noisy in-room equipment; breakfast presentation (plastic cups/utensils) is an issue for some.
Value for Money
8
Mixed perceptions: several guests explicitly mention very good cost-benefit, while others feel the hotel no longer justifies its price due to falling quality.
Food and Beverage
6.5
Frequently criticized: breakfast quality described as poor, plastic cups/utensils, and even spoiled-tasting fruit by some; a few guests found the breakfast good or varied.
Overall Experience
9
Overall stays are convenient and often positive for guests prioritizing location and value; however there are notable declines reported in cleanliness and some service inconsistencies which temper the experience for other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:25

Property Description

Modern Comfort and Convenience
Experience contemporary elegance in the upscale Moinho dos Ventos area at Master Premium Cosmopolitan Hotel. Enjoy city views from air-conditioned rooms with LCD cable TV, minibar, and safe.

Prime Location
Situated just 1 km from Moinhos shopping centre and Padre Chagas Street, our hotel offers proximity to Moinhos Park, bars, restaurants, and Arena Stadium.

Convenient Amenities
Indulge in a rich buffet breakfast, utilize room service, and stay connected with free WiFi. With wooden floors and allergy-free rooms, your comfort is our priority.

Book now to elevate your Porto Alegre experience at Master Premium Cosmopolitan Hotel.

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8
Based on 8007 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 9
R
Rafaela • family_with_children • br
8
Pros:

Quarto amplo, limpo e confortável.

Cons:

A televisão poderia ser smart.

2026-10-31 • via Nuitee
D
Danielle • couple • br
8
2026-10-31 • via Nuitee
R
ROBERTO • solo_traveller • br
10
Pros:

Preocupação da minha restrição ao gluten, oferecendo alternativas de produtos sem gluten no café da manhã.

2026-10-31 • via Nuitee
C
Cesar Rodolfo • family_with_children • br
9
Pros:

Ok.

2026-10-30 • via Nuitee
E
Everaldo • family_with_children • br
6
Deixou a desejar
Pros:

Atendimento na recepção

Cons:

Quarto sujo.
Traças e outros insetos presentes no local.
Embaixo da cama estava muito sujo, inclusive xom restos de comida.

2026-10-30 • via Nuitee
H
Halima Husein • family_with_children • br
10
Pros:

Very good service, nice staff, they are very receptive and helpful, especially at the reception and restaurant (the waiter Alex was very supportive). The quality of the services worth the price. Having the small elevator for disabled people at the entry is an amazing initiative and was very helpful for our family.

2026-10-30 • via Nuitee
A
Adalberto • extended_group • br
8
2026-10-29 • via Nuitee
S
susane ahlert • extended_group • br
5
Hotel velho faltando manutencao
Pros:

o cafe da manha era medio, tinha o essencial, mas nada de surpreedente, e a localizacao era muito boa.

Cons:

Achei os moveis da recepcao, principalmente os sofas sujos e manchados, moveis e portas dos quartos mal cuidadas, velhas e estragadas. carpetes dos corredores muito velhos e com cheiro ruim.

2026-10-28 • via Nuitee
G
gomes • family_with_children • br
8
2026-10-28 • via Nuitee
M
MarcosSoares • family_with_children • br
9
2026-10-28 • via Nuitee
A
Adriana • couple • br
8
Bom custo benefício
Pros:

Sou hóspede recorrente no master e acho que é aquele hotel coringa para dormir e tomar um bom banho. Sem nada demais, mas cumpre o que é proposto.

2026-10-28 • via Nuitee
M
MIREIA • couple • br
9
Estadia boa.
Pros:

Gostamos do atendimento, das instalações e da localização.

Cons:

A cama é pequena e não é nova, com bastantes desgastes pelo uso.

2026-10-27 • via Nuitee
K
Karol • family_with_children • br
10
Pros:

Limpeza
Educação
Cafe da manhã

Cons:

Muito movimentado.

2026-10-27 • via Nuitee
Z
Zaira • couple • br
10
O hotel é ótimo tanto para estadias rápidas como de longa duração sua localização é privilegiada
Pros:

A localização é ótima, o atendimento é funcionários são bem atenciosos e a limpeza é ótima

Cons:

Acho que na área dos corredores do hotel precisa de uma manutenção ou um carinho a mais

2026-10-27 • via Nuitee
D
Daisy • couple • br
9
2026-10-27 • via Nuitee
J
Julio • solo_traveller • br
10
2026-10-26 • via Nuitee
K
Karen • couple • br
8
2026-10-26 • via Nuitee
Y
Yensy Maria • solo_traveller • cr
9
Pros:

Limpio, bien desayuno

Cons:

Internet se interrumpe muy seguido

2026-10-25 • via Nuitee
M
Maria José • solo_traveller • ec
5
2026-10-24 • via Nuitee
E
Elis • extended_group • br
8
Bom local
Pros:

Bom atendimento, quarto espaçoso, boa cama, chuveiro bom, travesseiro bom. Café da manhã com bastante variedade, espaço do café grande. Localização boa, procimo ao shopping Moinhos de Vento, Parque Parcao, vários bares próximos. Da para fazer a pé.

Cons:

Para mim, não teve pontos negativos.

2026-10-24 • via Nuitee