City Hotel Gouda, WorldHotels Crafted Collection

Hotels
•
WorldHotels Crafted Collection
8.4 (595 reviews)
Hoge Gouwe 201 , Gouda , nl

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices for breakfast and amenities

Categories

Cleanliness
7.94
Several reviews mentioned issues with cleanliness, such as unclean bathtubs and a clogged sink.
Service
9.21
Generally positive feedback about the staff being friendly and accommodating.
Location
9.45
Multiple reviews highlighted a prime location near the city center.
Room Quality
8.4
Rooms generally received good comments but faced some issues like heating complaints.
Amenities
7.93
Some amenities were lacking, such as insufficient items in the minibar and issues with bathroom facilities.
Value for Money
7.39
Complaints regarding price versus services provided indicated perceptions of poor value for money.
Food and Beverage
7.94
Food options were noted, but breakfast was described as overpriced and not appealing.
Overall Experience
8.91
The overall experience was generally good, but there were notable areas that need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Luxurious Accommodation
Indulge in a stay at Best Western Plus City, where modern rooms with flat-screen TVs await you just steps away from the vibrant Markt square.

Convenient Location
Located by the picturesque Gouwe River, our hotel is a short stroll from Gouda Railway Station, offering easy access to Rotterdam, The Hague, and Utrecht.

Comfort and Convenience
Relax in sound-proofed rooms featuring cozy seating areas, box-spring beds, and complimentary Wi-Fi. Unwind in our bar, or explore the city with parking available on-site.

Experience the perfect blend of comfort and style at Best Western Plus Gouda - book your stay now!

Important information:

Please note that an extra bed is only possible in the Executive Rooms.

Please note that reservations for more than 10 rooms, group policies are applicable. For these reservations a 30% nonrefundable pre-payment is required.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 595 reviews
Cleanliness: 7.94
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Annemarie • extended_group • nl
8
Pros:

Centrale ligging, ruime kamers

Cons:

Er was weinig personeel en het personeel dat er was deed alles samen (inwerken nieuwe medewerker wellicht). Veel wachten voor de gasten.

2026-05-30 • via Nuitee
M
Monica • family_with_children • us
10
City Hotel Gouda was perfect for us- meeting and exceeding our expectations.
Pros:

It was a great location for accessability to the train station and all the historic areas we wished to visit in Gouda. We felt very safe and the area was nice and quiet. The room was large, spacious and well equiped. We had a lovely view of the canal and active drawbridge which was fun to watch boats coming and going. The bedding was very comfortable and allowed us to get some well needed sleep. The hotel and room were exceptionally clean. Very polite, friendly, & helpful staff, and the breakfast was good. We would definitely stay here again.

Cons:

Throughout our stay, would not connect to wifi very well and when we did it lagged a lot and we could not stay connected. This was the only thing that I felt could use some attention.

2026-05-29 • via Nuitee
• couple • at
9
Wir haben die 3 Tage in Gouda sehr genossen und viel Interessantes gesehen
Pros:

Frühstück war sehr gut
Die Lage ist perfekt.

Cons:

Wir hätten gerne an der Rezeption Deutsch gesprochen
Getränke im Kühlschrank haben wir vermisst

2026-05-29 • via Nuitee
M
Michiel • couple • nl
8
2026-05-28 • via Nuitee
H
Heather • family_with_children • us
9
2026-05-28 • via Nuitee
R
Rita • family_with_children • ca
8
Great!
Pros:

Location and bars were great. Breakfast was good.

2026-05-28 • via Nuitee
M
Martina • solo_traveller • de
8
2026-05-27 • via Nuitee
A
Albert • couple • nl
8
2026-05-27 • via Nuitee
G
Gerard • extended_group • nl
9
2026-05-26 • via Nuitee
R
Robert • solo_traveller • gb
7
Pros:

Friendly lady at reception desk, very helpful
Good bike storage

Cons:

Breakfast was over-priced at Euro 25, but no apparent breakfast bars nearby.

2026-05-26 • via Nuitee
J
Jo • family_with_children • gb
5
Great location but beds are awful
Pros:

Good location

Cons:

Beds were really uncomfortable. There were two single thin mattress toppers on top of a very hard bases and the toppers kept moving. We either found ourselves stuck in the middle or falling off the edge. Not a good night sleep sadly

2026-05-25 • via Nuitee
A
Alex • family_with_children • gb
9
2026-05-25 • via Nuitee
R
Ronald • couple • de
5
Schöne Stadt mit tollen Fahrradwegen
Pros:

Gute Betten, ruhiges Zimmer, TG unter dem Hotel

Cons:

Schlechtes Frühstück, sehr unregelmäßiges Nachfüllen von Jogurt, Brot oder Marmelade, erst auf Anforderung wurde
Reagiert.

2026-05-24 • via Nuitee
M
Michel • couple • ch
8
2026-05-24 • via Nuitee
M
Merje • couple • ee
9
Nice short stay
Pros:

Friendly and helpful staff, excellent location, tasty breakfast

2026-05-23 • via Nuitee
X
Xavier • couple • be
8
2026-05-20 • via Nuitee
D
Dorothea • couple • us
8
2026-05-20 • via Nuitee
L
Lisa • solo_traveller • fr
9
2026-05-19 • via Nuitee
E
Erik • solo_traveller • nl
8
2026-05-18 • via Nuitee
B
brenda • solo_traveller • us
10
2026-05-18 • via Nuitee