Museum Apartment Hotel, Independent Collection by EVT

Hotels
Independent Collection
8.1 (2565 reviews)
247-257 Wakefield Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Fantastic location
Amazing staff
Clean and tidy
Cons:
Inconsistent cleanliness
Some amenities need upgrading

Categories

Cleanliness
7.43
Several reviews indicate issues with cleanliness, such as the presence of cockroaches and an overall dated appearance in some areas.
Service
8.9
Staff were frequently mentioned as amazing, friendly, and helpful.
Location
8.94
Many reviews praised the fantastic location, close to attractions and convenience.
Room Quality
7.39
Some reviews indicated the rooms needed updates, with mentions of dated and uncomfortable bedding.
Amenities
7.92
Good amenities were highlighted, but there were mentions of the need for some upgrades.
Value for Money
7.88
While some complained about the lack of mini-bar and 11 PM room service closure, others appreciated the facilities.
Food and Beverage
7.93
The a la carte part of breakfast was noted to be excellent, enhancing the overall experience.
Overall Experience
8.4
Overall sentiment was positive, with many expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Art and Technology Fusion
Museum Apartment Hotel offers a unique blend of luxurious art and cutting-edge technology, providing guests with a truly immersive experience.

Heated Indoor Pool and Day Spa
Relax and rejuvenate in style at the hotel's heated indoor pool and day spa, perfect for unwinding after a day of exploring the vibrant city of Wellington.

Gourmet Dining and Stunning Views
Indulge in exquisite French fusion dishes at the Hippopotamus Restaurant & Bar while enjoying breathtaking views of Wellington's beautiful harbour.

Experience the ultimate in luxury and comfort at Museum Apartment Hotel. Book now to secure your unforgettable stay in the heart of Wellington.

Important information:

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.

Please note that there is a 2% charge when you pay with a credit card. Please note that this property requires a NZD 300 credit card pre-authorization upon check in to cover any incidental charges.

Please note that on-site parking is subject to availability and can not be guaranteed.Access to the car park is via Cable Street. To pre-book valet parking you can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you have pre-booked valet parking please pull up to the main entrance and leave your car keys with the concierge.

For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.1
Based on 2565 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
B
Bernadette couple nz
8
Very enjoyable stay in a beautiful hotel
Pros:

Amazing art. Bath tub.

Cons:

Bed was not comfortable

2026-07-26 via Nuitee
A
Alex extended_group nz
10
Pros:

Close to night life and super comfortable and plush rooms. Larger than usual rooms

Cons:

Weren’t there for long

2026-07-25 via Nuitee
G
Grace couple nz
9
Great location, wonderful stay.
Pros:

The location of the property is ideal. The staff are lovely. The art in the lobby is awesome.

Cons:

Some parts of the rooms are dated.

2026-07-24 via Nuitee
T
Thomas solo_traveller nz
9
Plesant
Pros:

Convenience, easy street access, privacy

Cons:

Some streaming or net capable TV to make it more modern.
More info how to operate the washer

2026-07-23 via Nuitee
P
peter couple nz
8
Great sleep, which is pretty much the first thing required from a hotel
Pros:

N/A

Cons:

Reception a little slow and just a little offhand.
No big deal

2026-07-22 via Nuitee
D
Demelza couple nz
9
Pros:

Very Clean, amazing big bath tub after a long trip. Great artwork on display. The location is fantastic

Cons:

The parking situation. There was clearly a miscommunication and we believed it would only cost $30 in total to park our own car. Turns out the cost is $30 per night. We only found this out on check out.

2026-07-22 via Nuitee
S
Sarah family_with_children nz
7
Pros:

Nice apartment, well provisioned. Handy having washing machine/dryer in our room. Second bathroom was a bit tight, but invaluable. Plenty of quirky things to see. Good coffee. Good central location to the things we wanted to see and do.

Cons:

Check-in was not ready by 3pm - closer to 4pm. After a day of driving, we just wanted to get to our room and relax. Compensated with 2x beer/wine/soda/coffee vouchers. Parking is expensive.

2026-07-20 via Nuitee
C
Colleen family_with_children nz
8
Pros:

Nice room - warm and comfy

Cons:

All was ok

2026-07-20 via Nuitee
G
Giuseppina family_with_children au
6
2026-07-20 via Nuitee
J
Juliet couple nz
8
2026-07-18 via Nuitee
K
Kimberley family_with_children au
9
Good spot. Staff great. Breakfast each day was delicious.
Pros:

The bar and restaurant were really nice
Breakfast excellent
The art work adds character

Cons:

Bathroom a little dated

2026-07-18 via Nuitee
E
Elizabeth solo_traveller nz
8
Pros:

Best nights sleep I've ever had in a hotel. Very comfortable bed.

2026-07-17 via Nuitee
H
Heather solo_traveller nz
10
Perfect in every way
Pros:

Exceptional customer service from Dominic at reception. Very much enjoyed the harbour view room, the space and quietness, the tasteful minimalist decor, and the exceptional cleanliness. Thank you team
Room 434

2026-07-16 via Nuitee
H
Heather solo_traveller nz
9
2026-07-16 via Nuitee
C
Chris solo_traveller nz
10
Pros:

Staff were exceptionally helpful

Cons:

Nothing

2026-07-15 via Nuitee
J
Jessica family_with_children nz
10
An excellent place to stay with your family, to explore the city.
Pros:

This was perfect for me and my two children to stay for a few nights, to explore the city. Close to everything, including a supermarket. Lovely room with a small but well-appointed kitchen + washing machine. Kids loved the spa and pool. We'd definitely stay again - thank you.

2026-07-14 via Nuitee
J
Jan extended_group au
10
Gorgeous
Pros:

Location rooms pool

Cons:

Loved it

2026-07-13 via Nuitee
B
Beth family_with_children nz
10
Fantastic apartment hotel over the road from Te Papa Museum and New World supermarket.
Pros:

Fantastic apartment hotel over the road from Te Papa Museum and New World supermarket.
Room was ideal for a family of 4 and the kitchen had everything we needed for the 3 nights we stayed. Easy bus ride on the Airport Express from the airport (instead of hiring a car with car seats) which was a 3 minute walk to the hotel.
Lots of restaurant options in the area or could walk to many other places. Te Papa Museum was perfect for rainy days and literally over the road. Hired a multi seat bike from Croc Bikes which is also very close, great to ride around the waterfront.
New World supermarket was a big one and also had great options for lunches and easy dinners.
15 minute walk to the Cable Car or could take a bus.
Indoor swimming pool was a hit!
Staff were very friendly and helpful. Towels changed every day which was great as was tricky to dry 4 towels each day.

Entrance is in the QT Hotel which is 90 Cable Street so head there.

Cons:

Nothing!

2026-07-13 via Nuitee
B
Barton couple au
6
Comfortable but a little claustrophobic
Pros:

Quite central and close to the bay.

Cons:

The room itself was very dark. We were on a low floor which was centred in the hotel, so there was no outside light.

2026-07-13 via Nuitee
S
Stephen family_with_children nz
8
2026-07-12 via Nuitee