Museum Apartment Hotel, Independent Collection by EVT

Hotels
•
Independent Collection
8.1 (2613 reviews)
247-257 Wakefield Street , Wellington , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Fantastic location
Amazing staff
Clean and tidy
Cons:
Inconsistent cleanliness
Some amenities need upgrading

Categories

Cleanliness
7.43
Several reviews indicate issues with cleanliness, such as the presence of cockroaches and an overall dated appearance in some areas.
Service
8.9
Staff were frequently mentioned as amazing, friendly, and helpful.
Location
8.94
Many reviews praised the fantastic location, close to attractions and convenience.
Room Quality
7.39
Some reviews indicated the rooms needed updates, with mentions of dated and uncomfortable bedding.
Amenities
7.92
Good amenities were highlighted, but there were mentions of the need for some upgrades.
Value for Money
7.88
While some complained about the lack of mini-bar and 11 PM room service closure, others appreciated the facilities.
Food and Beverage
7.93
The a la carte part of breakfast was noted to be excellent, enhancing the overall experience.
Overall Experience
8.4
Overall sentiment was positive, with many expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Art and Technology Fusion
Museum Apartment Hotel offers a unique blend of luxurious art and cutting-edge technology, providing guests with a truly immersive experience.

Heated Indoor Pool and Day Spa
Relax and rejuvenate in style at the hotel's heated indoor pool and day spa, perfect for unwinding after a day of exploring the vibrant city of Wellington.

Gourmet Dining and Stunning Views
Indulge in exquisite French fusion dishes at the Hippopotamus Restaurant & Bar while enjoying breathtaking views of Wellington's beautiful harbour.

Experience the ultimate in luxury and comfort at Museum Apartment Hotel. Book now to secure your unforgettable stay in the heart of Wellington.

Important information:

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.

Please note that there is a 2% charge when you pay with a credit card. Please note that this property requires a NZD 300 credit card pre-authorization upon check in to cover any incidental charges.

Please note that on-site parking is subject to availability and can not be guaranteed.Access to the car park is via Cable Street. To pre-book valet parking you can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you have pre-booked valet parking please pull up to the main entrance and leave your car keys with the concierge.

For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

8.1
Based on 2613 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
B
Briar • family_with_children • nz
9
Pros:

Fabulous room, great central place, close to everything, breakfast was great. And they fulfilled our request for an extra bed, and was great to walk in and it was made and ready to be slept in.

Cons:

Only a little gripe, was we actually had no idea where the hippo restaurant for breakfast was, we walked around the hotel for a while until a lovely member of staff told us where it was.

2026-08-13 • via Nuitee
M
Matthew • solo_traveller • nz
10
2026-08-12 • via Nuitee
S
Sylvia • couple • nz
9
A feast for the eyes, Takapo views and sky
Pros:

Location and views, friendly staff, spacious apartment, in full sun, comfortable beds

Cons:

The whole bathroom floor flooded when a shower was taken. The kitchen should be updated, and better utensils provided.

2026-08-12 • via Nuitee
A
Aimee • solo_traveller • nz
10
I will be a returning customer
Pros:

A well presented site with the exceptional super friendly staff to compliment

Cons:

Nothing I am aware of

2026-08-12 • via Nuitee
A
Adrienne • family_with_children • nz
9
Great quirky hotel-I’m looking forward to returning
Pros:

Location and easy access when arriving by car.
We were able to have an early checkin which enhanced our stay.
Amazing art everywhere and super helpful staff
Comfortable room with good facilities and amenities. Great restaurant with near harbour views

Cons:

Really would have liked access to a luggage trolley as we arrived with a lot of luggage.🧳

2026-08-12 • via Nuitee
M
Melissa • family_with_children • nz
8
2026-08-11 • via Nuitee
B
Bernadette • couple • nz
8
2026-08-10 • via Nuitee
L
Liz • solo_traveller • nz
8
Great location , comfortable stay but for me the restaurant was a let down .
Pros:

check in I was early it was no problem .

Cons:

No buffet for cooked breakfast only cooked to order . I had a executive one bedroom suite ... no tv in lounge has to ask to move the tv from bedroom this took a full day ... I stayed for 5 nights , had to ask again for tv to be moved so no tv 2 days . room clean but never hoovered and floor was bitty .Had 2 light bulbs out and the shower slide was very loose in wall . Rooms need to be checked to a higher standard at your price point .

2026-08-10 • via Nuitee
T
Terri • couple • nz
9
Perfect lodgings and perfect location
Pros:

I loved how close it was to everything. The staff were amazing and very helpful and the artwork was such a cool feature!

Cons:

The room was a little dark which made getting ready slightly difficult but I understand that’s the vibe of the place.

2026-08-09 • via Nuitee
M
Mandy • couple • nz
8
2026-08-09 • via Nuitee
M
Mitchell • solo_traveller • nz
8
Great location
Pros:

Great location, really nice hotel and bar. Staff were lovely. It was my daughters 18th and they made her feel special.

Cons:

It was quite noisy Saturday night, lots of screaming on the street below and sirens but it was great on Sunday night.

2026-08-09 • via Nuitee
K
Kellie • couple • nz
8
Good location, a bit outdated rooms.
Pros:

The art in the foyer. The city view and spacious room. Has everything you needed.

Cons:

Two towels for two people. Hardly any milk provided and tiny cups. Water poured all over bathroom floor from shower under the door.

2026-08-09 • via Nuitee
M
Mary Dale • couple • nz
9
A great hotel for walking in the CBD area.
Pros:

Great location, comfortable bed

Cons:

The shower floor drained towards the room, not into the plughole.

2026-08-07 • via Nuitee
V
Vicki Walkinshaw • solo_traveller • nz
9
2026-08-07 • via Nuitee
P
Paul • couple • nz
9
2026-08-06 • via Nuitee
E
Eunice • solo_traveller • nz
9
2026-08-06 • via Nuitee
J
Jane • couple • nz
10
Loved our time at the hotel. Staff were excellent - warm,friendly & helpful
Pros:

Atmosphere, interior design & staff

Cons:

Possibly not enough lighting in the room

2026-08-05 • via Nuitee
M
mikala • family_with_children • nz
10
Great stay. It was our twins 7th birthday and they went above and beyond to o make it special. Would definitely recommen
Pros:

Spacious and clean

2026-08-04 • via Nuitee
D
Dayle • couple • nz
10
2026-08-04 • via Nuitee
P
Philip • solo_traveller • nz
10
Pros:

Ideal spot for Opera

Cons:

Nothing

2026-08-04 • via Nuitee