Museum Apartment Hotel, Independent Collection by EVT

Hotels
Independent Collection
8.1 (2548 reviews)
247-257 Wakefield Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Fantastic location
Amazing staff
Clean and tidy
Cons:
Inconsistent cleanliness
Some amenities need upgrading

Categories

Cleanliness
7.43
Several reviews indicate issues with cleanliness, such as the presence of cockroaches and an overall dated appearance in some areas.
Service
8.9
Staff were frequently mentioned as amazing, friendly, and helpful.
Location
8.94
Many reviews praised the fantastic location, close to attractions and convenience.
Room Quality
7.39
Some reviews indicated the rooms needed updates, with mentions of dated and uncomfortable bedding.
Amenities
7.92
Good amenities were highlighted, but there were mentions of the need for some upgrades.
Value for Money
7.88
While some complained about the lack of mini-bar and 11 PM room service closure, others appreciated the facilities.
Food and Beverage
7.93
The a la carte part of breakfast was noted to be excellent, enhancing the overall experience.
Overall Experience
8.4
Overall sentiment was positive, with many expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Art and Technology Fusion
Museum Apartment Hotel offers a unique blend of luxurious art and cutting-edge technology, providing guests with a truly immersive experience.

Heated Indoor Pool and Day Spa
Relax and rejuvenate in style at the hotel's heated indoor pool and day spa, perfect for unwinding after a day of exploring the vibrant city of Wellington.

Gourmet Dining and Stunning Views
Indulge in exquisite French fusion dishes at the Hippopotamus Restaurant & Bar while enjoying breathtaking views of Wellington's beautiful harbour.

Experience the ultimate in luxury and comfort at Museum Apartment Hotel. Book now to secure your unforgettable stay in the heart of Wellington.

Important information:

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.

Please note that there is a 2% charge when you pay with a credit card. Please note that this property requires a NZD 300 credit card pre-authorization upon check in to cover any incidental charges.

Please note that on-site parking is subject to availability and can not be guaranteed.Access to the car park is via Cable Street. To pre-book valet parking you can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you have pre-booked valet parking please pull up to the main entrance and leave your car keys with the concierge.

For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.1
Based on 2548 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
R
Rose family_with_children nz
6
Pros:

Location

Cons:

Beds were too soft, lacking some kitchen facilities didn't have a smart TV and noisy air con

2026-07-11 via Nuitee
T
Tania family_with_children nz
9
We'll be back!
Pros:

Perfect location to visit Te Papa. T2 tea was delicious! Loved the pool and spa. Artwork was amazing. Comfy rooms!

Cons:

I struggled to work out how to use the 2 in 1 washer / dryer. :(

Staff were very helpful 🙂

2026-07-10 via Nuitee
M
Melaina family_with_children nz
8
2026-07-09 via Nuitee
N
Nancy solo_traveller nz
10
Pros:

The pool is clean and the water temperature is just right.

Cons:

The mattress is too soft😂

2026-07-09 via Nuitee
A
Andre couple nz
10
Perfect location
Pros:

Everything

2026-07-08 via Nuitee
A
Ashleigh solo_traveller nz
8
Pros:

I liked that it was so close

Cons:

That i didn't have my dogs to go swimming haha

2026-07-07 via Nuitee
C
Chakani family_with_children nz
10
Lovely
Pros:

Loved my steak sandwich
Loved the decor

Cons:

I could hear next doors water movement maybe shower maybe washing machine ….. it went all night

2026-07-07 via Nuitee
T
Tracey solo_traveller nz
10
2026-07-06 via Nuitee
B
Barrow solo_traveller nz
10
Pros:

Staff excellent. Exceptionally clean, quiet, convenient

Cons:

Loved it all

2026-07-06 via Nuitee
G
Gina family_with_children nz
10
2026-07-05 via Nuitee
E
Esmari solo_traveller za
10
2026-07-04 via Nuitee
D
Deb solo_traveller nz
10
Easy to find easy to enjoy
Pros:

Always love staying at QT

Cons:

Location and always reliable

2026-06-30 via Nuitee
J
Jo couple nz
10
2026-06-29 via Nuitee
J
Jimmy solo_traveller nz
4
Pros:

The bath
The wellness facilities a spa would of topped it

Cons:

Middle of winter it was cold and couldn't get room warm, stained bedding was disappointing for a 5 star and the limited car parking was unexpected i work out the bush out in the weather all day paid luxury prices for eh average

2026-06-29 via Nuitee
W
White family_with_children au
10
2026-06-28 via Nuitee
J
julie solo_traveller nz
7
2026-06-28 via Nuitee
C
Chrissy solo_traveller nz
10
Exceptional quality service
Pros:

Everything the staff exceptional along with the service. I was in Wellies for the Wellington marathon and checked out late so I could come back shower etc exceptionally accommodating loved the stay there highly recommended.

2026-06-28 via Nuitee
T
Tracy couple nz
9
Recommend staying here and we used parking across road under cover at Te papa
Pros:

Pool sauna and gym used as it was raining .Staff great

Cons:

Mix up with price but ok

2026-06-27 via Nuitee
S
Sarah couple nz
10
2026-06-26 via Nuitee
T
Tim solo_traveller nz
8
It was very cool.
Pros:

The quirky nature of it.

Cons:

Nothing.

2026-06-25 via Nuitee