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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Lockers
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Heated pool
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Indoor pool
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Kid-friendly buffet
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Sun loungers or beach chairs
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Wine/champagne
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The 5 Star Superior Palais Hansen Kempinski Vienna offers a luxurious lifestyle in a historic landmark building, with spacious rooms adorned with high-quality fabrics and equipped with Nespresso machines and Salvatore Ferragamo toiletries. Enjoy views of historic buildings or the inner courtyard, along with free WIFI and air conditioning throughout the hotel.
Gourmet Dining Experience
Indulge in a wide range of Viennese specialties and international dishes at the hotel's two restaurants, lobby area, and impressive breakfast offerings. Treat yourself to exquisite a la carte dishes, a cigar lounge, a bar serving delicious cocktails, and a Sushi Restaurant for a diverse culinary experience.
Relaxation and Wellness
Unwind at the 800 m2 luxury spa with a hydro pool, saunas, and fitness center, offering a rejuvenating experience. Enjoy a sauna area with four different saunas, 6 treatment rooms, and state-of-the-art fitness equipment. End your day with a relaxing spa session or a workout session in the fitness center.
Book your stay at Palais Hansen Kempinski Vienna and experience luxury, gourmet dining, and relaxation in the heart of Vienna.
Please note that different cancellation policies apply for group bookings of 9 or more rooms. Please note that dogs and cats are allowed upon request and subject to approval, with a maximum weight of 35kg. Limited availability. A charge of 50 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs EUR 49 per day.
Location
Guest Reviews
Upgraded to a junior suite which was nice of them
Lovely place, very clean. We felt very well looked after. You get what you pay for and this was indeed a premium place. Highly recommended.
A parte de haber tenido un up grade a una habitación MUY confortable lo que mas disfruté fue el Spa.
Very good stuff
Tolles Hotel, wunderbares Frühstück, Top Personal.
“Very often we say, ‘I wish I could have a taste of Heaven.’ After our stay at the Anantara Vienna Hotel, I can honestly say that if Heaven has a hotel, this must be what it feels like.
From the moment you walk through the doors, you are embraced by an atmosphere of timeless elegance. The magnificent, spacious lobby, the beautiful bar, the exquisite décor, and the attention to every detail immediately tell you that you have arrived somewhere truly extraordinary.
Our unforgettable experience began with Shirel at the front desk. She welcomed us with genuine warmth, professionalism, and grace, making us feel less like guests and more like cherished friends. Her thoughtful guidance and sincere hospitality set the tone for what would become the most memorable hotel stay we have ever experienced.
The exceptional service continued throughout every corner of the hotel. The bar staff were attentive, friendly, and welcoming, creating an atmosphere that invited us to relax and enjoy every moment. Every interaction reflected a commitment to excellence that is rarely seen today.
Then came the room—a masterpiece of comfort and luxury. Beautiful flowers, elegant chocolates, and countless thoughtful touches awaited us. It wasn’t just the amenities that impressed us; it was the feeling that every detail had been carefully designed to make our stay unforgettable. The hotel anticipated needs we didn’t even know we had.
The spa is nothing short of spectacular—a peaceful sanctuary where elegance, tranquility, and luxury come together in perfect harmony.
Having traveled extensively for more than 40 years and stayed in some of the world’s finest hotels, I do not make this statement lightly: Anantara Vienna has surpassed every expectation and now stands as the finest hotel experience we have ever enjoyed.
Luxury is often measured by beautiful buildings and expensive furnishings. True luxury is measured by how a place makes you feel. The people at Anantara Vienna have mastered that art. They don’t simply provide outstanding service—they create unforgettable memories.
To the entire management and staff, thank you for your passion, your attention to detail, and your extraordinary hospitality. You have given us an experience we will treasure for a lifetime.
If you ever have the opportunity to stay at the Anantara Vienna Hotel, don’t hesitate. It is more than a hotel—it is an experience, a destination, and perhaps the closest thing on earth to a taste of Heaven.
Hotel having peaceful location. Very good Connectivity by tram and metro to all visiting places. Enjoyed stay for two nights.
Uau, disparado o melhor hotel que eu e minha família já estivemos 😍. O ambiente é belíssimo e surpreende em cada detalhe, desde o saguão de entrada até os quartos refinados.Tudo lindo e perfeito. Impecável! A equipe do hotel é outro grande diferencial. Todos muito atentos e dispostos. E, na nossa opinião (minha família e eu)) O Café da Manhã deveria ganhar ⭐⭐⭐⭐⭐ Michelin: lindo, delicioso, sofisticado E uma variedade incrível. E ainda fomos mimados por toda a equipe, com um agradecimento especial a Lindsey Traxler pela panqueca sem leite, devido a minha intolerância. Uma experiência mais que surpreendente 👏🏻👏🏻👏🏻👏🏻
Near to the centre, fully completed rooms) we likely got upgrade of our rooms.
A little long check out, overpriced breakfast. The rest is perfect
Uredno, čisto i mirno
Sehr freundliches Personal
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