The Black Bull Hotel

Hotels
6.9 (707 reviews)
38 Market Steet , Kirkby Stephen , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Tired decor
Overpriced for some

Categories

Cleanliness
5.65
Concerns about cleanliness noted, including mould and unkempt areas.
Service
8.15
Friendly and helpful staff were frequently mentioned.
Location
8.15
A very convenient location, although some noise was reported.
Room Quality
6.15
Room decor needed updating; some rooms had issues.
Amenities
6.65
Basic amenities were available but some facilities needed improvement.
Value for Money
6.15
Mixed feelings regarding value; some reviews found it overpriced.
Food and Beverage
7.15
Food and drinks received positive feedback.
Overall Experience
7.15
Generally good stay with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:58

Property Description

Garden Oasis and Exciting Activities
Experience the serene garden and shared lounge at Black Bull Hotel. Enjoy a delicious meal at the on-site restaurant and unwind at the cozy bar in Kirkby Stephen.

Recreational Fun for Everyone
Engage in a game of darts or tennis during your stay at this 3-star inn. Explore popular activities like fishing and canoeing in the surrounding area.

Nearby Attractions and Convenience
Visit Bowes Museum and Brougham Castle, both just a short distance away. With the Teesside International Airport within reach, your journey to Black Bull Hotel is made convenient.

Book now to indulge in a delightful stay at Black Bull Hotel, where comfort meets adventure.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

6.9
Based on 707 reviews
Cleanliness: 5.65
Service: 8.15
Location: 8.15
Room Quality: 6.15
Amenities: 6.65
Value for Money: 6.15
Food and Beverage: 7.15
Overall Experience: 7.15
A
Angela • family_with_children • gb
10
Lovely venue and the staff were very friendly and welcoming
Pros:

On arriving we were welcomed by a lovely lady who was running the pub temporarily. She told us everything we needed to know and showed us to our rooms. She was really lovely. We stayed in a twin and family members in a double and the 3 rooms we had were perfect. Good size room with a ensuite, towels, large TV and coffee and tea making facilities. They think of everything as they had a iron and board available and even board games and toys for the children. We would definitely recommend and stay again ☺️

Cons:

Everything was lovely so there was nothing we didn't like

2026-09-03 • via Nuitee
M
Megan • couple • gb
10
Brilliant
Pros:

The staff where more than accomodating for us. Pleasant to deal more than happy to help with any requests we had. Thank you again very greatful. The room was clean and tidy, bed was comfortable also. Great stay.

2026-08-31 • via Nuitee
J
JaseTheAce • solo_traveller • gb
9
Pros:

Location

Cons:

Price

2026-08-27 • via Nuitee
A
Amanda • extended_group • gb
3
2026-08-24 • via Nuitee
D
Dawn • solo_traveller • gb
1
Pros:

Nothing

Cons:

Staff not botheted when trying to check in at the bar.Found empty bottle of wine and emmpty bottle of beer in wardrobe,didn't change the towels the whole 3 days?our friends had a hour wait for food in the restaurant dirty beer garden dirty

2026-08-23 • via Nuitee
P
paul • extended_group • gb
7
2026-08-17 • via Nuitee
B
Billy • extended_group • gb
8
2026-08-16 • via Nuitee
L
Lawlor • solo_traveller • gb
10
2026-08-14 • via Nuitee
A
Alexia • solo_traveller • mt
5
The people working there were very nice but unfortunately I won’t be going again as it wasn’t a nice experience for us!
Pros:

It was central

Cons:

The bathroom was freezing cold! Couldn’t put heating on! Behind the heating was super dirty! Milk in my room was off!

2026-08-06 • via Nuitee
R
Richard • extended_group • gb
9
2026-08-03 • via Nuitee
B
Bowen • couple • gb
7
2026-08-03 • via Nuitee
G
Gaynor Burquest • solo_traveller • gb
10
Pros:

Very comfortable and clean. Friendly staff.

Cons:

Nothing

2026-07-23 • via Nuitee
M
Michelle • couple • gb
4
2026-07-23 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

N/A

Cons:

The towel rail in bathroom did not heat up

2026-07-22 • via Nuitee
A
Alan Kershaw • solo_traveller • gb
8
2026-07-22 • via Nuitee
J
Jon • solo_traveller • us
8
Pros:

Relatively new owner was terrific! Helped get us to the train on time.

2026-07-22 • via Nuitee
A
Andrew • extended_group • gb
8
2026-07-21 • via Nuitee
T
Thomas • solo_traveller • gb
2
2026-07-20 • via Nuitee
G
GEMMA • couple • gb
9
Pleasant
Pros:

Was on our coast to coast route, the staff and the bath!

Cons:

N/a

2026-07-19 • via Nuitee
R
Richardson • solo_traveller • gb
4
2026-07-16 • via Nuitee