Invicta Hotel Plymouth

Hotels
8.3 (1044 reviews)
11/12 Osborne Place, Lockyer Street, The Hoe , Plymouth , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Room quality concerns
Lack of amenities

Categories

Cleanliness
7.66
Windows were dirty and toilets clogged on the very first morning, indicating poor cleanliness.
Service
9.13
Staff were described as friendly, helpful, and genuinely interested in making the stay pleasant.
Location
8.67
The location was repeatedly praised as great and central to activities.
Room Quality
7.12
Rooms were small, dated, and had issues with heating and shower pressure.
Amenities
8.15
Standard amenities mentioned, but some were in poor condition.
Value for Money
8.11
Mixed sentiments about value, with noted issues but overall satisfaction with location and breakfast.
Food and Beverage
9.16
Breakfast was highly praised with lots of quality options.
Overall Experience
8.43
Overall stay was positive despite some issues, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:48

Property Description

Stunning Views and Modern Comfort
Located in Plymouth with views of Hoe Park and the sea, the Grade II listed Invicta Hotel offers a blend of historic charm and modern amenities. The recently refurbished rooms, some with baths, provide a comfortable stay with essential features like TVs and tea/coffee facilities.

Delicious Breakfast and Dining
Start your day with a variety of breakfast options, from a hearty full English to lighter choices like cereals. Indulge in the property's restaurant specializing in seafood and steak dishes for a delightful dining experience.

Convenient Location
Situated near Plymouth Pavilions and the Royal Citadel, with the railway station close by, Invicta Hotel is the ideal base for exploring the city's attractions. Book now for a memorable stay by the sea.

Important information:

Please be aware that being a grade II listed building Invicta Hotel does not have a elevator. 3rd floor rooms are reduced in price to compensate for this but may not be suitable for guests with mobility problems. If you require a lower floor room, please let the hotel know when making a reservation.

Children and pets may only stay on the first and second floor. The stairwells are narrow and cannot accommodate children or pets. There are no extra beds available for children as well. Family rooms have the extra bed for children

We provide Private Parking at the Hotel and it must be reserve prior to the Check-in date with £10 charge per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1044 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.43
J
JAGDEEP couple gb
1
SCAMMERS
Pros:

They charged upon arrival by bank transfer giving VAT reciept on hotel name and tried to get transfer in personal account at night , you have no option but to proceed it and they knew at 12am you cannot go anywhere else , we prebooked this hotel using our card which i have concern that they stored the card details

2026-07-25 via Nuitee
S
sudeep extended_group gb
10
2026-07-25 via Nuitee
S
Stephanie solo_traveller gb
7
Lovely location with a bright room for breakfast.
Pros:

The staff were lovely and it was in a super location.

Cons:

The room was an attic room, which did have it's charm, but wall paper was peeling from one of the walls and there was only trickling water from the shower.

2026-07-23 via Nuitee
H
Harry solo_traveller gb
4
Good staff, poor conditions of room, cleanliness and decor. More 2 star than 4.
Pros:

Breakfast service was good, staff very friendly and accommodating and quality of food available was overall good.

Cons:

The cleaning and decor of the room was far below standard, cracked sink, peeling wallpaper and bathroom flooring and the vents and fans were full of dust that hadn’t been cleared in at least months.

2026-07-22 via Nuitee
P
Peter Kim couple se
3
A great hotel, but I strongly advise against booking it through Booking.com.
Pros:

Positive start: The Invicta is a lovely hotel with an excellent central location.

Cons:

However, our experience with the room allocation was disappointing. Having booked a "Superior Double" via Booking.com, we were assigned a top-floor attic room facing the back. It looked nothing like the Superior room photos, but matched their Standard room photos exactly. Reception claimed it was "technically" a Superior.

Working professionally with hotel bookings myself, I understand some hotels' frustration with third-party commission fees—but joining these platforms is entirely voluntary. Treating Booking.com guests as second-class customers is short-sighted, especially since without the platform, I wouldn't have booked here at all.

Being given the worst Superior room—or more likely downgraded to a Standard—is clearly a management policy, not the front desk's fault. In fact, the receptionist was wonderfully helpful and eventually convinced her supervisor to approve a room change. Full marks to her for her care and service.

2026-07-22 via Nuitee
J
Joe solo_traveller gb
9
2026-07-22 via Nuitee
J
John couple gb
8
2026-07-21 via Nuitee
W
William solo_traveller lu
9
Pros:

Super friendly and helpful staff

2026-07-21 via Nuitee
L
Leo couple gb
10
2026-07-21 via Nuitee
M
Malin couple se
8
Pros:

Mycket trevlig personal.

2026-07-21 via Nuitee
K
Karina couple gb
10
Lovely and quiet tucked away spot. Great to be able to walk out along the Hoe and down to the Barbican
Pros:

Very clean and nicely appointed
Close proximity to the Hoe

Cons:

Nil

2026-07-21 via Nuitee
R
Ruby Copper solo_traveller gb
9
2026-07-20 via Nuitee
M
Marcus couple nl
7
Pros:

Goede kamer, vlakbij The Hoe en de zee.

Cons:

Ontbijt is niet bijzonder. Onze kamer keek uit op parkeerplek.

2026-07-20 via Nuitee
J
Jörg solo_traveller de
8
Cons:

der Chef wollte kein Geld für den Parkautomaten wechseln.

2026-07-20 via Nuitee
A
Agata Pchelka solo_traveller gb
5
Pros:

Location is amazing.

Cons:

No parking ( no information about booking parking separate) very small room with no Air conditioning. Water pressure very weak, no drinking water in the room.

2026-07-20 via Nuitee
K
Kelly family_with_children gb
10
Lovely room, lovely hotel, lovely staff
Pros:

Staff were lovely and helpful, lovely hotel, lovely little outdoor seating space, lovely room, good location

Cons:

Had no mayonnaise to go with a bacon sandwich at breakfast if I was to be picky, can’t think of anything else

2026-07-15 via Nuitee
M
Mike solo_traveller gb
9
Pros:

Good choice and quality at Breakfast

2026-07-15 via Nuitee
N
neil solo_traveller gb
8
2026-07-15 via Nuitee
S
sylvie solo_traveller fr
9
Pros:

La literie le petit déjeuner l amabilité du personnel

Cons:

La propreté du fauteuil de la chambre

2026-07-14 via Nuitee
P
Patti solo_traveller gb
10
Pros:

Beautiful building and very friendly staff who go out of their way to welcome you. Breakfast was fantastic with a wide range of choices. First class cleanliness, beds amazing. If you like swimming,just a short walk to the sea or lido.

Cons:

Nothing

2026-07-13 via Nuitee