Invicta Hotel Plymouth

Hotels
8.3 (1080 reviews)
11/12 Osborne Place, Lockyer Street, The Hoe , Plymouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Room quality concerns
Lack of amenities

Categories

Cleanliness
7.66
Windows were dirty and toilets clogged on the very first morning, indicating poor cleanliness.
Service
9.13
Staff were described as friendly, helpful, and genuinely interested in making the stay pleasant.
Location
8.67
The location was repeatedly praised as great and central to activities.
Room Quality
7.12
Rooms were small, dated, and had issues with heating and shower pressure.
Amenities
8.15
Standard amenities mentioned, but some were in poor condition.
Value for Money
8.11
Mixed sentiments about value, with noted issues but overall satisfaction with location and breakfast.
Food and Beverage
9.16
Breakfast was highly praised with lots of quality options.
Overall Experience
8.43
Overall stay was positive despite some issues, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:48

Property Description

Stunning Views and Modern Comfort
Located in Plymouth with views of Hoe Park and the sea, the Grade II listed Invicta Hotel offers a blend of historic charm and modern amenities. The recently refurbished rooms, some with baths, provide a comfortable stay with essential features like TVs and tea/coffee facilities.

Delicious Breakfast and Dining
Start your day with a variety of breakfast options, from a hearty full English to lighter choices like cereals. Indulge in the property's restaurant specializing in seafood and steak dishes for a delightful dining experience.

Convenient Location
Situated near Plymouth Pavilions and the Royal Citadel, with the railway station close by, Invicta Hotel is the ideal base for exploring the city's attractions. Book now for a memorable stay by the sea.

Important information:

Please be aware that being a grade II listed building Invicta Hotel does not have a elevator. 3rd floor rooms are reduced in price to compensate for this but may not be suitable for guests with mobility problems. If you require a lower floor room, please let the hotel know when making a reservation.

Children and pets may only stay on the first and second floor. The stairwells are narrow and cannot accommodate children or pets. There are no extra beds available for children as well. Family rooms have the extra bed for children

We provide Private Parking at the Hotel and it must be reserve prior to the Check-in date with £10 charge per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EXT

Location

Guest Reviews

8.3
Based on 1080 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.43
M
Michelle solo_traveller gb
9
2026-08-13 via Nuitee
A
ALYSON couple gb
9
Pros:

Very good breakfast, comfortable bed and very pleasant room.

2026-08-12 via Nuitee
A
Antonio solo_traveller it
6
Pros:

Posizione

Cons:

Mancanza di ascensore

2026-08-10 via Nuitee
D
Dorota family_with_children gb
10
Pros:

Przyjemny hotel,miła obsługa,smaczne śniadanie.

2026-08-09 via Nuitee
S
Shirley solo_traveller gb
10
Pros:

The staff were all sp helpful and friendly.
The location was great too.

2026-08-08 via Nuitee
E
elena couple it
6
2026-08-07 via Nuitee
K
Karin couple at
6
2026-08-07 via Nuitee
G
Gyimesi István couple hu
5
2026-08-07 via Nuitee
E
Ewka solo_traveller gb
9
Pros:

Lokalizacja, bardzo dobre sniadania

2026-08-07 via Nuitee
T
Tracey solo_traveller gb
10
Pros:

The hotel, the staff. The room the location

Cons:

The bathroom was far too small for 2 people sharing you could only for one person in it, FAR TOO SMALL.

2026-08-03 via Nuitee
D
David solo_traveller gb
10
A very nice find , superb location smart decor , will be back
Pros:

Lovely location , staff were very attentive
! Room v comfy !
Breakfast good value

Cons:

Nothing

2026-08-02 via Nuitee
P
Patrizia solo_traveller it
7
Posizione buona ma le scale per la stanza sono molto difficoltose.
Pros:

La posizione dell'albergo, molto comoda per girare anche a piedi. Possibilità di parcheggio ma necessario prenotare, perché ci sono pochi posti

Cons:

Camera al terzo piano, no ascensore e con rampe di scale ripide, molto molto scomode da fare con le valigie. Camera molto più piccola rispetto alle foto, nemmeno somigliante. Non ha assolutamente le caratteristiche di un 4 stelle. Aspettative un po' deluse. Accoglienza da migliorare.
La posizione comunque è comoda.

2026-08-02 via Nuitee
G
GIOVANNI extended_group it
8
Cons:

Sarà anche stata l’ultima camera disponibile ma la sistemazione al piano terra non era proprio quello avrei desiderato, definirla fredda e anonima è poco.

2026-08-02 via Nuitee
J
JAGDEEP couple gb
1
SCAMMERS
Pros:

They charged upon arrival by bank transfer giving VAT reciept on hotel name and tried to get transfer in personal account at night , you have no option but to proceed it and they knew at 12am you cannot go anywhere else , we prebooked this hotel using our card which i have concern that they stored the card details

2026-07-25 via Nuitee
S
sudeep extended_group gb
10
2026-07-25 via Nuitee
S
Stephanie solo_traveller gb
7
Lovely location with a bright room for breakfast.
Pros:

The staff were lovely and it was in a super location.

Cons:

The room was an attic room, which did have it's charm, but wall paper was peeling from one of the walls and there was only trickling water from the shower.

2026-07-23 via Nuitee
H
Harry solo_traveller gb
4
Good staff, poor conditions of room, cleanliness and decor. More 2 star than 4.
Pros:

Breakfast service was good, staff very friendly and accommodating and quality of food available was overall good.

Cons:

The cleaning and decor of the room was far below standard, cracked sink, peeling wallpaper and bathroom flooring and the vents and fans were full of dust that hadn’t been cleared in at least months.

2026-07-22 via Nuitee
P
Peter Kim couple se
3
A great hotel, but I strongly advise against booking it through Booking.com.
Pros:

Positive start: The Invicta is a lovely hotel with an excellent central location.

Cons:

However, our experience with the room allocation was disappointing. Having booked a "Superior Double" via Booking.com, we were assigned a top-floor attic room facing the back. It looked nothing like the Superior room photos, but matched their Standard room photos exactly. Reception claimed it was "technically" a Superior.

Working professionally with hotel bookings myself, I understand some hotels' frustration with third-party commission fees—but joining these platforms is entirely voluntary. Treating Booking.com guests as second-class customers is short-sighted, especially since without the platform, I wouldn't have booked here at all.

Being given the worst Superior room—or more likely downgraded to a Standard—is clearly a management policy, not the front desk's fault. In fact, the receptionist was wonderfully helpful and eventually convinced her supervisor to approve a room change. Full marks to her for her care and service.

2026-07-22 via Nuitee
J
Joe solo_traveller gb
9
2026-07-22 via Nuitee
J
John couple gb
8
2026-07-21 via Nuitee