The Westin Birmingham

Hotels
Westin
8 (317 reviews)
2221 Richard Arrington Junior Boulevard North , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor communication
Lack of breakfast options

Categories

Cleanliness
8.21
Overall clean but some rooms showed wear and stains.
Service
8.18
Mixed reviews; some staff were friendly while others lacked communication.
Location
9.72
Excellent location; close to BJCC and restaurants.
Room Quality
8.17
Some rooms were small and basic; amenities were lacking.
Amenities
7.2
Not much available; absence of restaurant and unclear breakfast options.
Value for Money
8.16
High price point but not meeting expectations in service and amenities.
Food and Beverage
5.71
Lack of breakfast options and no operational restaurant.
Overall Experience
8.68
Decent stay overall but specific issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:13

Property Description

Luxurious Amenities

Guests at this Birmingham hotel can enjoy a range of luxurious amenities, from lounging in the outdoor pool to mingling at the full-service bar. With a fitness center, business center, and expansive meeting facilities, every need is catered to with style and sophistication.

Culinary Delights

Indulge in a culinary journey at this Westin Birmingham, with options ranging from light fare and fresh-brewed coffee at Octane Coffee to classic American cuisine at Todd English P.U.B. The Lobby Bar offers a sophisticated setting to unwind with an extensive selection of wines, beers, and spirits.

Convenient Services

Convenient services such as free transfer to the airport, en suite video check-out, and a dog bed for furry companions ensure a seamless and enjoyable stay for all guests. Plus, with nearby attractions like the Birmingham Museum of Art, Birmingham Zoo, and Botanical Gardens, the exploration awaits just moments away.

Book now for an unforgettable experience at Westin Birmingham!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 317 reviews
Cleanliness: 8.21
Service: 8.18
Location: 9.72
Room Quality: 8.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 5.71
Overall Experience: 8.68
F
Frank couple us
10
2026-05-20 via Nuitee
R
Radonna couple us
10
Pros:

Staff was very friendly and helpful

2026-05-19 via Nuitee
J
Jessica couple us
10
2026-05-14 via Nuitee
S
Sotoria couple us
10
This was a great stay-cation for Mother’s Day. The bed was so comfortable and the room was very relaxing and serene.
2026-05-12 via Nuitee
G
gandy couple us
10
Everything was awesome
Pros:

Everything

Cons:

Everything

2026-05-04 via Nuitee
D
Delvin couple us
10
Best
Pros:

Best

Cons:

Best

2026-05-01 via Nuitee
C
Courtney solo_traveller us
10
Pros:

The proximity to the venue was perfect. The beds were super comfy

Cons:

It was a one night stay therefore I wasn't there long enough to get a feel for the facilities

2026-04-30 via Nuitee
N
Nancy couple us
9
2026-04-24 via Nuitee
M
Michael couple us
1
More of an inconvenience than a hospitable experience
Cons:

We had to wait 30 minutes to get our car from Valley parking. Our room was never serviced towels were never refreshed and garbage was never emptied. We requested more towels and toilet paper but no one ever responded.

2026-04-23 via Nuitee
A
April solo_traveller us
7
2026-04-23 via Nuitee
J
Jonathan couple us
8
Pros:

Location

Cons:

A little dated for the cost

2026-04-17 via Nuitee
R
Rhonda couple us
10
Pros:

Excellent

Cons:

NA

2026-04-02 via Nuitee
L
Lisa couple us
5
Pros:

We purchased breakfast and it was great. The location was great as well.

Cons:

The sheets were not clean

2026-03-30 via Nuitee
N
nash couple us
10
2026-03-30 via Nuitee
C
crimsontide85 Family
10
Huge suite with living area and giant bathroom!
Pros:

Great experience with a fantastic upgrade. Convenient to the BJCC. Room service was good. Coffee shop in lobby excellent. Upgraded to hospitality suite which was HUGE, great entertaining space even if furniture is a little worn. My daughter didn’t notice, to her this suite was rock star worthy. Huge main bathroom with tons of counter space for getting ready, along with smaller guest nah off the living room. Two mini fridges also a plus, plenty of room for storing what we needed. This room would be great space for a girls weekend!

2026-03-11 via Tripadvisor
A
Andrea couple us
8
Location to the concert we attended was great.
2026-03-11 via Nuitee
F
Fernando family_with_children us
10
Pros:

Good location

Cons:

Price

2026-03-04 via Nuitee
B
Billy family_with_children us
5
2026-02-27 via Nuitee
I
Ivan couple us
9
2026-02-22 via Nuitee
R
RDCononver Business Flanders, Morris County, New Jersey
10
Excellent Staff
Pros:

The Westin is in a great location and is connected with its sister hotel a Sheraton and the convention center. The Westin is in the process of being renovated (club Linge closed but can use the Sheraton’s). The maids on the 9th floor were friendly and could not do enough to make you feel special offering water, towels, etc always saying hello and thanking us for the stay. The desk and other staff always said hello and asked if they could help in any way. Temperature in the room was great, good showers, clean, good desk, WiFi was great, no issues or problems whatsoever. I’d stay again.

2026-02-14 via Tripadvisor