The Westin Birmingham

Hotels
Westin
8 (320 reviews)
2221 Richard Arrington Junior Boulevard North , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor communication
Lack of breakfast options

Categories

Cleanliness
8.21
Overall clean but some rooms showed wear and stains.
Service
8.18
Mixed reviews; some staff were friendly while others lacked communication.
Location
9.72
Excellent location; close to BJCC and restaurants.
Room Quality
8.17
Some rooms were small and basic; amenities were lacking.
Amenities
7.2
Not much available; absence of restaurant and unclear breakfast options.
Value for Money
8.16
High price point but not meeting expectations in service and amenities.
Food and Beverage
5.71
Lack of breakfast options and no operational restaurant.
Overall Experience
8.68
Decent stay overall but specific issues affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:13

Property Description

Luxurious Amenities

Guests at this Birmingham hotel can enjoy a range of luxurious amenities, from lounging in the outdoor pool to mingling at the full-service bar. With a fitness center, business center, and expansive meeting facilities, every need is catered to with style and sophistication.

Culinary Delights

Indulge in a culinary journey at this Westin Birmingham, with options ranging from light fare and fresh-brewed coffee at Octane Coffee to classic American cuisine at Todd English P.U.B. The Lobby Bar offers a sophisticated setting to unwind with an extensive selection of wines, beers, and spirits.

Convenient Services

Convenient services such as free transfer to the airport, en suite video check-out, and a dog bed for furry companions ensure a seamless and enjoyable stay for all guests. Plus, with nearby attractions like the Birmingham Museum of Art, Birmingham Zoo, and Botanical Gardens, the exploration awaits just moments away.

Book now for an unforgettable experience at Westin Birmingham!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 320 reviews
Cleanliness: 8.21
Service: 8.18
Location: 9.72
Room Quality: 8.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 5.71
Overall Experience: 8.68
C
Catherine extended_group us
5
Will never return if no food service is available at the hotel. Walking down the street was not ok.
Pros:

very nice staff

Cons:

There was no food available. Need a restaurant in house. Sent over to the Sheraton for breakfast. The bartender placed our order. Terrible service, basically not familiar with food service. Food was horrible. Avocado toast & coffee for two was $60 and it wasn't even fresh avocado, just avocado sauce.

2026-07-02 via Nuitee
J
Jacqueline solo_traveller us
10
2026-06-25 via Nuitee
E
Elida solo_traveller us
1
Very sad experience
Pros:

Very sad experience: everything was already paid for by my company, but the lady at the front desk refused to process my check-in (at 9:30 PM). I just moved to the Sheraton next door, and they are fine. The Westin Huntsville is very different and professional.

Cons:

Very sad experience: everything was already paid for by my company, but the lady at the front desk refused to process my check-in (at 9:30 PM). I just moved to the Sheraton next door, and they are fine. The Westin Huntsville is very different and professional.

2026-06-02 via Nuitee
J
Johnetta extended_group us
8
The whole year was really close to the concert venue and a lot of good restaurants so we had a nice time
Pros:

It was a good location in the staff was really nice

Cons:

Na

2026-05-25 via Nuitee
F
Frank couple us
10
2026-05-20 via Nuitee
R
Radonna couple us
10
Pros:

Staff was very friendly and helpful

2026-05-19 via Nuitee
J
Jessica couple us
10
2026-05-14 via Nuitee
M
Munro1954 Couples San Francisco, California
8
A Solid Choice When Staying in Birmingham
Pros:

We stayed at the Westin, which was the host hotel for the Talladega Jack Links 500 group organized by On Location. It’s considered one of the top hotels in Birmingham, The staff was consistently friendly and helpful, which made the stay even more enjoyable.

The location is a big plus—right in downtown, making it easy to walk to nearby downtown attractions and several good restaurants just steps away.

Our room was spacious enough for comfort, and the bed was perfectly fine for a good night’s rest.

Overall, it’s a solid choice if you’re looking for a convenient and comfortable place to stay in Birmingham.

2026-05-13 via Tripadvisor
S
Sotoria couple us
10
This was a great stay-cation for Mother’s Day. The bed was so comfortable and the room was very relaxing and serene.
2026-05-12 via Nuitee
C
cMotoMoto Business Tampa, Florida
8
Solid Hotel
Pros:

Nice centrally located hotel. Room was clean. Nice gym and concierge lounge available at the Sheraton next door. Platinum member impressed with the level of service from Will at the front desk.

2026-05-07 via Tripadvisor
G
gandy couple us
10
Everything was awesome
Pros:

Everything

Cons:

Everything

2026-05-04 via Nuitee
D
Delvin couple us
10
Best
Pros:

Best

Cons:

Best

2026-05-01 via Nuitee
C
Courtney solo_traveller us
10
Pros:

The proximity to the venue was perfect. The beds were super comfy

Cons:

It was a one night stay therefore I wasn't there long enough to get a feel for the facilities

2026-04-30 via Nuitee
I
Inspire43423297544 Family Fayetteville, Arkansas
2
Dirty hotel that I will never stay at again.
Pros:

The hotel is dirty. My room had carpet stains, mold on the furniture, and the hall way smells of cigarettes and marijuana. The bar and restaurant are only open at night, so plan to eat and drink off property during the day. The TV in the room is very small compared to today’s standards. There is one person at the check in desk on a busy Friday afternoon -so expect to be 8-10 people deep in the wait line- regardless of your Marriott status. This is not a typical Westin Hotel property.

2026-04-24 via Tripadvisor
N
Nancy couple us
9
2026-04-24 via Nuitee
A
April solo_traveller us
7
2026-04-23 via Nuitee
M
Michael couple us
1
More of an inconvenience than a hospitable experience
Cons:

We had to wait 30 minutes to get our car from Valley parking. Our room was never serviced towels were never refreshed and garbage was never emptied. We requested more towels and toilet paper but no one ever responded.

2026-04-23 via Nuitee
J
Jonathan couple us
8
Pros:

Location

Cons:

A little dated for the cost

2026-04-17 via Nuitee
R
Rhonda couple us
10
Pros:

Excellent

Cons:

NA

2026-04-02 via Nuitee
L
Lisa couple us
5
Pros:

We purchased breakfast and it was great. The location was great as well.

Cons:

The sheets were not clean

2026-03-30 via Nuitee